Zigen SW-42Plus User manual

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Zigen SW-42Plus
4 x 2 HDMI Switch
4K 60 Hz 4:4:4
HDCP 2.2 & Auto Switching
ZigNet, Full Web Interface and System Diagnostics

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Important Safety Instructions
1. Do not use this product near water.
2. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
3. Do not install or place this product near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including amplifiers) that produce heat.
4. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
5. Only use attachments/accessories specified by the manufacturer.
6. To reduce the risk of electric shock and/or damage to this product, never handle or
touch this unit or power cord if your hands are wet or damp. Do not expose this
product to rain or moisture.
7. Unplug this apparatus during lightning storms or when unused for long periods of time.
8. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or moisture, does not operate normally, or
has been dropped.
9. Batteries that may be included with this product and/or accessories should never be
exposed to open flame or excessive heat. Always dispose of used batteries
according to the instructions.

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Warranty Information
Powered Product Warranty
Zigen, Inc. warrants its powered products against any defects in materials and
workmanship for a period of three years from the date of invoice. Touchscreen displays
carry a one year parts and labor warranty. If a malfunction occurs during the warranty
period, Zigen, Inc. will repair or replace a product to its original operating condition. A
return authorization number must be obtained from Zigen, Inc. before products are
returned for service.
Non-Powered and Cable Products - Lifetime Limited Performance Warranty
Zigen, Inc. warrants that its non-powered products and cable products will be free from
defects in material and workmanship for as long as you or your customer owns the
product. All Zigen non-powered products and cables are designed and engineered to
meet and exceed performance specifications. If, at anytime, the product fails due to
manufacturer defect, Zigen will repair or replace the product to ensure that it meets
original performance specifications. Reduced performance due to normal wear and tear,
or damages caused by misuse or negligence will not be covered. Zigen will test and
evaluate all non-powered and cable products claimed defective. Products must be
shipped to Zigen, prepaid along with proof of purchase only after obtaining a Return
Merchandise Authorization (RMA) number from the Zigen. This statement of policy is in
lieu of any other policy expressed or implied and no representative or person is
authorized to assume any other liability or adopt any other policy for Zigen without our
written consent.
Return Policy
If you would like to return a Zigen product, it can be done within 30 days of purchase for
a full refund, less shipping and handling. Zigen will not be responsible for shipping and
handling of product returns. Returns will only be accepted of products with proof of
purchase, products in the original packaging with zero to minimal use and a Return
Merchandise Authorization RMA number provided by Zigen.

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Licensing
This product uses software that is subject to open source licenses, lwIP is licensed
under the BSD license:
Copyright (c) 2001-2004 Swedish Institute of Computer Science.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification,
are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice,
this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice,
this list of conditions and the following disclaimer in the documentation
and/or other materials provided with the distribution.
3. The name of the author may not be used to endorse or promote products
derived from this software without specific prior written permission.
This Software is provided by the author “as is and any express or implied warranties
including, but not limited to, the implied warranties of merchantability and fitness for a
particular purpose are disclaimed. In no event shall the author be liable for any direct,
indirect, incidental, special, exemplary, or consequential damages (including, but not
limited to, procurement of substitute goods or services; loss of use, data, or profits; or
business interruption) However caused and on any theory of liability, whether in contract,
strict liability, or tort (including negligence or otherwise) arising in any way out of the use
of this software, even if advised of the possibility of such damage.

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Contacting Zigen
Technical Support
Tel: [phone]
Fax: [phone]
9:00AM - 5:00PM (PST)
Email
[email protected]
Web
www.zigencorp.com
Mailing Address
Zigen Corp.
c/o Customer Service
16135 Wyandotte Street
Lake Balboa CA 91406
USA

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Features
• 4x2 HDMI Switch
• HDMI 2.0a (18 GBPS UHD) on all ports
• Full color depth support including 10,12,16 bit
• Supports digital video formats up to 4K UHD including:
2160p60 @ 4:4:4, 2160p60 @ 4:2:2, 2160p60 @ 4:2:0
• HDCP 2.2, 1.4 and Auto Switching
• Independent Up and Down Scaling
• EDID Management
• Video Diagnostics
• Humidity & Temperature Monitoring
• Hot Plug
• Full Web Interface and System Diagnostics
• Advanced EDID management
• Supports uncompressed PCM 2-Ch., 5.1, 7.1, Dolby Digital, DTS,
Dolby TrueHD, DTS HD-Master Audio and more.
• Built in IR sensor plus 3.5mm jack and remote control
• Bi-directional RS-232 Control or integrate 3rd party control

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Packing List
The SW-42Plus, packaged with the following items:
•1x 18 GBPS Ultra HD 4x2 Switch for HDMI with HDR
•1x Universal 110/240-V 12V/2.5Amp Power Pack with 125V AC Power Cord
•1x Hand-held IR Remote Control
•1x CR2025 Lithium Cell 3V Battery
•1x Quick Start Guide
If any of these products are not present upon first opening of the package,
please contact Zigen or your dealer.
© 2017 Zigen, Corp. All Rights Reserved.
All trademarks are the property of their respective owners.
Zigen, Corp. reserves the right to make changes in the hardware, packaging,
and any accompanying documentation without prior written notice.

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Table of Contents
Introduction
Front Panel ............................................................................................................... 9
Back Panel ................................................................................................................ 10
IR Remote Control .................................................................................................... 11
Get Started
Installation ................................................................................................................ 12
Application Diagram ................................................................................................. 13
Using the Front Panel .............................................................................................. 14
Using the Back Panel .............................................................................................. 15
Using the Remote Control ....................................................................................... 16
Connection & Access
Connecting ZigNet ................................................................................................... 17
Accessing ZigNet .................................................................................................... 18
RS-232 Configuration............................................................................................... 19
Telnet IP Configuration.............................................................................................. 20
System Control
Using ZigNet (Full Web Interface & System Diagnostics)
Introduction to ZigNet ................................................................................... 21
Navigation Bar .............................................................................................. 22
Control Page ................................................................................................. 23
Diagnostics Page ......................................................................................... 24
Email Alert Page ........................................................................................... 25
Admin Page .............................................................................................. 26-27
RS-232 Control ........................................................................................................ 28
Telnet IP Commands ............................................................................................... 29
Appendix
Specifications ...................................................................................................... 30-31
Diagnostics Specifications ........................................................................................ 32
Glossary ............................................................................................................... 33-34
Infrared (IR) Protocol ............................................................................................ 35-39
Revision History ........................................................................................................ 40

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Front Panel
1IR
This IR sensor receives signals from the included IR remote control unit.
2HDMI Input Indicators 1-4
Each of these push button selectors represent an input on the rear panel of the switcher.
When an input is selected it will change the input for the selected output. These buttons
will light up bright blue or red based on the selected output. Flashing behaviors may
occur for alert and diagnostic purposes.
3Select
The Select button along with the HDMI Indicators display the input that is routed to the
selected output.
4Power
This push button will glow bright blue when the included 12V DC power supply is
connected to the SW-42Plus from an available electrical outlet. The function of the
push button is to place the SW-42Plus in stand-by mode which will glow bright red, or
full functioning mode which will glow bright blue.
Introduction

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Back Panel
Introduction
1HDMI IN 1-4
Connect an HDMI cable from an HDMI source to each of the Input connectors.
The Zigen locking HDMI cable is recommended.
2HDMI OUT 1-2
Connect an HDMI cable from this ouput port to your display.
The SW-42Plus supports 1080p, 4K, and Ultra 4K resolutions.
The Zigen locking HDMI cable is recommended.
3SETUP
DIP switches provide overrides for defaults or prior system settings.
See page 7 for details.
4IR IN
Connect an IR extender or electrical IR cable from an automation system to this port.
5RS-232
Connect an RS-232 cable from this port to an RS-232 device.
6LAN
Connect an Ethernet cable between this jack and a LAN to use IP control.
712V DC
Connect the included locking 12V DC power supply to this power receptacle.