ZKTeco Aura12 User manual

Installation Guide
Aura12
Version:1.0
Due to ongoing improvements in our products, ZKTeco cannot guarantee
this installation guide precisely matches the referenced product's
current specications.

1.What’s in the Box?
Aura12 DM10 Type C Cable PoE Splitter Power Cord
(one to two)
Connection Wire
(for DM10) Power Cord Power Adapter Black Plate Back Box
Screw Kit
for DM10 Screw Kit for Aura12 Foam Padding Torx Screwdriver Terminal Head
Mounting
Template Installation
Guide Software Registration
Info Card
1

2.Overview
Aura12
Microphones
Camera
8”
Touch Screen
Speaker
Reset Button
PoE Splitter
Type C Interface
Rear Hanging Hole
Type C Cable
Hanging Hooks
Mounting Holes
Fixing Hole
Hanging Hooks
Wiring Hole
Tamper Switch
Wiring Hole
Mounting Holes
Tamper Switch
Fixing Hole
Back Plate
Back Box
2
To install the device you must have:
Tools needed
• Screwdriver: To install the screws to fasten the DM10 or the back
plate/back box of Aura12 on the wall.
•Pencil: To mark the installation height.
•Electric Drill: To drill holes according to the mounting template.
•Measuring tape: To measure the installation height.
•Ethernet Cable: To connect the device to a router/modem.
Note: Tools not included. Must be provided by the installer.
3.Device Installation
5.504” (139.8mm)
1.823”(46.3mm)
5.079”
(129.0mm)
8.957”(227.5mm) 5.189”(131.8mm)
0.531”(13.5mm)
5.504”
(85.0mm)
0.512”(13.0mm)

3
Install on the wall via back plate
Aura12
①Affix the mounting template sticker to the wall, and drill holes
according to the mounting diagram. The recommended distance
of the intercom's camera from the ground is 59 inches. The user
can adjust the height according to the actual needs.
②Connect the back box on the wall using wall mounting screws.
Take out the Foam Padding cotton and stick it on the back box.
③After passing the wires through the wiring hole and connecting
them to the intercom, attach the intercom to the back box from
top to bottom.
④Fasten the intercom to the back box with a security screw.

Install on the wall via back box
①Affix the mounting template sticker to the wall, and drill holes
according to the mounting diagram. The recommended distance
of the intercom's camera from the ground is 59 inches. The user
can adjust the height according to the actual needs.
②Connect the back box on the wall using wall mounting screws.
Take out the Foam Padding cotton and stick it on the back box.
③After passing the wires through the wiring hole and connecting
them to the intercom, attach the intercom to the back box from
top to bottom.
④Fasten the intercom to the back box with a security screw.
Aura12
4

4.Standalone Installation
TCP/IP
Router
Type C CAble
PoE Splitter
Aura12
PoE Injector
Exit Button
Door Sensor
Lock
AC Adapter
12V DC
DM10
5

6.Power Connection
There are two power options for this intercom as shown in the
figure below.
Type C CAble
Type C CAble
Power Adapter
PoE Splitter Ethernet Cable
AC Adapter
12V DC
Aura12
Mode 2: Power the device through the PoE Splitter.
• Recommended AC adapter: 12V, 3A
• To share the power with other devices, usa an AC adapter
with higher current ratings.
5.Ethernet Connection
Connect the intercom to the router/modem with an Ethernet cable
as shown in the example below:
Router
Type C Cable
Mode 1: Connect directly to the power adapter
6
Aura12

7. DM10, Lock Relay Connection
The intercom can communicate with the DM10 via RS485.The system
supports both Normally Opened Lock and Normally Closed Lock.
The NO LOCK (normally opened at power on) connects to the 'NO'
and 'COM' terminals, and the NC LOCK (normally closed at power on)
connects to the 'NC' and 'COM' terminals.
For reference, NC connection is shown in the diagram bellow.
Aura12
DO NOT REVERSE
THE CONNECTION DO NOT REVERSE
THE CONNECTION
FR107
AC Adapter
12V DC
FR107
Magnetic Lock (NC Lock)
(Intercom not sharing power with the lock) Magnetic Lock (NC Lock)
(Intercom sharing power with the lock)
+12V DC GND
DM10
Type C Cable
7

Aura12 is successfully provisioned when the screen shows a few resident
test buttons.
Note: These buttons are not connected to any particular residents initially, so
testing should be done by adding residents using the Whoo Admin Console
and pairing an Aura12 to one of the test resident buttons.
Tapping on a button will call that resident. Alternatively, long pressing the
button will prompt you to enter a keyless access entry code to open the door
(the keyless access code for a specific button can be found in the Whoo app
home screen).
8

8. Activation
You will need to activate the Aura12 with the Whoo platform first.
Whoo Console
-Log into the Whoo Admin Console at www.console.whoo.ai or
simply use your phone to scan the QR code below:
-Click on Installation Pending (if not logged as an Admin)
-Find the building & door being installed in the list and click on
Configure Entrance.
Now, follow these steps:
1. Confirm Entrance Information.
2. Upload Electric Room Photos.
3. Upload Entrance Photo.
4. Use the dropdown to indicate which relay(s) are being
used and then test on Aura12(see below).
5. Click on Get Activation Code and enter it on the Aura12 Installation
screen.
9

Aura12
1. Tap on Update Software (this may take up to 5 min).
2. Tap on Test: IP Address to make sure there is a good internet
connection.
3. Tap on Test buttons for the Relays that are being used.
This will activate the doorstrike(s) so the installer can verify that
the hardware is connected properly.
4. Enter the Activation Code.
10

1600 Union Hill Rd., Alpharetta GA 30005
Phone: (862) 505 - 2101 | Fax: (862) 204 - 5906 | [email protected]m | www.zktecousa.com
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All other products and company names mentioned are used for identification purposes only and may be tradearks of their respective
owners. All specifications are subject to change without notice. All rights reserved
Copyright © 2023 ZKTECO USA., LTD. All Rights Reserved.