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Owner’s Manual |Zodiac®MX Pool Cleaner
Page 10 ENGLISH Zodiac®MX Pool Cleaner |Owner’s Manual
If you experience a problem with your MX cleaner, please follow the troubleshooting steps below to restore
performance. If further assistance is required, contact Zodiac Technical Support Department at (800) 822-7933.
Troubleshooting
Problem Solution
Cleaner does not move or moves slowly. • Confirm that the main drain is closed.
• Check wheel speed to verify proper flow. Refer to section, "Check for
Proper Flow."
• Check to see if any interior teeth of the tracks are worn. If so, contact
your dealer for replacement tracks.
• Backwash filter and empty pump basket.
• Check for debris jammed in engine. Refer to section, “Remove Debris
from Engine”.
• (MX8™/MX8™Elite) Switch cleaner to large debris cleaning mode. Refer
to section, “MX8/MX8 Elite Cleaner Vacuum Modes”.
• Check for air in system. If water level in pump basket drops or you see
excessive air bubbles in the pump basket or coming from the return
lines, there is air in the system. Check hose connections, tighten all
fittings at pump and check o-ring at pump basket for wear.
• Check the flow regulator valve to make sure the it can move freely with
the water flow.
Cleaner pattern does not cover entire pool. • Confirm proper hose length for your pool. Refer to section, “Determine
Correct Hose Length."
• Count wheel rotations to verify proper flow. Refer to section, “Check for
Proper Flow”. Adjust flow if necessary.
• Ensure return line fittings are directed downward. Add a return diverter
if necessary.
• Make sure hose is not kinked or coiled. Lay in sun to straighten if
necessary.
• Verify hose float is positioned approximately 9" from cleaner head.
• (MX8/MX8 Elite) Observe cleaner for more than five (5) minutes and
ensure that each drive track is periodically reversing direction. If it is
not, contact dealer or service center for help.
Cleaner gets stuck at steps. • (MX8/MX8 Elite) Observe cleaner for more than five (5) minutes and
ensure that each drive track is periodically reversing direction. If it is
not, contact you dealer or service center for help.
• Ensure the swivel on top of the cleaner rotates freely.
• Count wheel rotations to verify proper flow. Refer to section, “Check for
Proper Flow”. Adjust flow if necessary.
• Confirm proper hose length for your pool. Refer to section, “Determine
Correct Hose Length."
Cleaner won’t climb walls. • Count wheel rotations to verify proper flow. Refer to section,
“Check for Proper Flow”. Adjust flow if necessary.
• Verify hose float is positioned approximately 9" from cleaner
Cleaner riding on its side. • Verify hose float is positioned approximately 9" from cleaner.
3. Backwash the pool filter
Always disconnect the cleaner from the pool wall before cleaning or backwashing the pool filter. After cleaning
or backwashing, let the filtration system run for at least five (5) minutes to flush out the suction lines before
re-connecting the cleaner.
4. Adding chemicals
Remove the cleaner from the pool for at least four (4) hours when adding chemicals.
5. Replace brushes regularly (MX8™Elite)
To maintain optimal cleaning, it is recommended to replace MX8 Elite scrubbing brushes each season or when
significant wear is visible (Figure 12). To remove brushes, squeeze the yellow plastic clip between two fingers
and pull out. Type of pool surface may also increase rate of wear to brushes.
Figure 12
NEW
brush
surface
WORN
brush
surface
6. Storage
Never store the cleaner in direct sunlight. Do not coil the hose, even for short time.
Hose may develop a memory which can affect cleaner performance. Store the cleaner on its side or back to
avoid damage to turbine (all models) and brushes (MX8 Elite), see Figure 13.
Figure 13
7. Winterizing
Before storing for winter, drain out all the water (freeze damage is not covered by the warranty). Remove all
connectors and adapters from the dedicated suction line or skimmer. Disassemble the hoses and lay flat.