Zte MC7010 User manual

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MC7010
Quick Start Guide
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View this label to get the default Password .
┌
Scan this QR code to download the Install Helper
application.
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LEGAL INFORMATION
Copyright © 2021 ZTE CORPORATION
All rights reserved.
No part of this publication may be quoted, reproduced, translated or used in any form or by any means,
electronic or mechanical, including photocopying and microfilm, without the prior written permission of
ZTE Corporation.
Notice
ZTE Corporation reserves the right to make modifications on print errors or update specifications in this
guide without prior notice.
Disclaimer
Images and screenshots used in this guide may differ from the actual product. Content in this guide
may differ from the actual product or software.
Trademarks
ZTE and the ZTE logos are trademarks of ZTE Corporation.
Other trademarks and trade names are those of their respective owners.
Version No.: R1.0
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Unpacking and Preparations
Before installing the device, make sure that all items listed in the packing list are present. If something
is missing or damaged, please contact ZTE technical support.
Packing List
The MC7010 ODU CPE The Quick Start Guide 1 Cover plate kit: Anti-theft
screw*2, Screw anti-theft
removal wrench*1, one
CAT5E Network cable (for
connecting the device and the
POE adapter)
Mounting Kit: Metal
bracket, Backplane, Metal
clamp, M6 expansion bolts
& M6 expansion spigots*4,
M3 crosshead screws*5
1 POE adapter and AC Power
cord
1 RJ-45 Network cable (for
connecting the POE adapter
and PC/Router)

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Prepare the following accessories (not included):
 Crosshead screwdriver
 Flat head screwdriver
 Hammer drill
 Marker pens
Installation Precautions
 Do not install the device in the following directions:
Do not install the device with
the interface side facing
upwards.
Do not install the device
horizontally.
Do not install the device tilted.
WARNING!
ZTE is not liable for any problem caused by device falling due to incorrect installation, such as property
damage, personal injury or death.
WARNING!
The device must be installed downwards and vertically. It is not recommended to install the device in
other directions (including but not limited to the above scenarios). ZTE is not liable for any problem
caused by the installation in other incorrect directions.
 Do not install the device at a high position (lightning area).
 The device must be placed in a well-ventilated environment for use. If possible, install the device
in a place with less direct sunlight, for example, in the shade. The device must not be installed at
the outlet of the exhaust pipe, or installed in a place where water passes through, for example, a
rain shed.
 The device shall be installed in the position of the site survey design drawings and within the
protection range of 45° of the lightning rod. In high mountains and areas with heavy lightning (the
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number of thunderstorm days per year exceeds 180), ensure that the device is within the
protection range of 30°of the lightning rod.
When the device is mounted on the wall, it should better be more than 1 m away from the
grounding cable of the lightning rod and more than 20 cm away from the lightning protection zone.
When installing the device against a pole, do not install a lightning rod on the pole. It is
recommended that an independent lightning rod be installed near the pole. If a lightning rod is
installed on the pole, it is recommended that the lightning rod be led out and grounded directly.
The mounting pole must be firm, cannot be shaken and must meet the wind-resistant
requirements (not less than level-10 wind speed).
The mounting pole should be vertical, and the vertical error should be less than ±2°.
Installation Modes
You can install the device in either of the following ways:
Install the device on a wall. Install the device against a pole.
Requirements of Installation Space
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Recommended Installation Locations
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1.Installing the nano-SIM Card
Insert the nano-SIM card to the SIM card slot as shown.
WARNING!
Your device does not support (U) SIM cards, micro-SIM cards or any other non-standard SIM cards.
To avoid damage to the device, do not use those cards or any card holders.

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2.Installing the Network Cable
1. Connect the RJ45 to the network port on the MC7010 while the two screws are also inserted
into the holes at the bottom of the device.
2. Push the cover plate upwards until it is secured, and use a screw anti-theft removal wrench to
install the cover plate on the device.
3. Reserve enough length of the network cable, and crimp the RJ45.
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3.Using Install Helper Application to Detect Position
Before installing the MC7010, you can install the Install Helper application on your mobile phone and
connect to the device to detect the signal strength and help you detect and locate the installation
location.
NOTE:
View the label on this guide to get the link or QR code to download the Install Helper application.
Powering on the MC7010
1. Connect the CAT5E network cable which is from the MC7010 to the network port (RJ45-2) on
the POE adapter.
2. Connect the power connector on the POE adapter to the socket.
Connecting to the MC7010
Before connecting to the device, make sure that you have installed the Install Helper application and
turn on Bluetooth
®
of your phone.
1. Open the app list and touch Install Helper.
2. Touch CONNECT TO DEVICE and select MC7010. The Bluetooth of the device will turn on
automatically, and your phone automatically scans for and displays the IDs of all available
Bluetooth devices in range.
3. Touch the device you want to pair with.
4. Touch PAIR & CONNECT > PAIR to accept the connection.
5. Enter the password and touch OK to manage the device.
NOTE:
View the label on this guide to get the default password.
Detecting and Adjusting Installation Position
1. Move the device around the mounting wall/pole or try different positions and touch DETECT
POSITION.
2. Follow the on-screen instructions to attach the device to your target position, and slowly move
it until it provides feedback.
NOTE:
The device does not support elevation angle adjustment. It only supports horizontal 180°
adjustment.
3. The signal strength at the current position is displayed (Perfect, Great, Good, Poor and
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Terrible). You can touch view details to view the network details.
When the device signal is detected, your phone automatically beeps. The louder the sound
and the stronger the vibration, the better the signal strength.
NOTE:
Touch FINISH to end the detection and select whether to save the current position if needed.
4. Continue the detection until the desired position is detected, and save or continue to adjust the
position as prompted.
Powering off the MC7010
After the installation position is determined, disconnect the POE adapter from the device.
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4.Installing Your Device
Installing the Device on a Wall
1. Mark the positions for drilling holes on the wall.
2. Firstly, use a 6mm percussion drill to drill holes at the marked positions, and install four M6
expansion spigots. Secondly, use four M6 expansion bolts to fix the bracket to the wall.
CAUTION:
The screw hole of the bracket faces upwards. Do not install the bracket upside down. Otherwise,
the screw cannot be installed later.
3. Use four M3 crosshead screws to install the backplane on the device.

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4. Firstly, fasten the backplane to the installed bracket through the upper and lower slots, and align
the hole on the backplane with the hole on the bracket. Secondly, use one M3 crosshead screw
to install the MC7010 on the bracket.
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Installing the Device against a Pole
1. Use a screwdriver to loosen the clamp and release the buckle.
2. Pass the clamp through the U-shape groove on the bracket to install the bracket against the
pole.
CAUTION:
The screw hole of the bracket faces upwards. Do not install the bracket upside down. Otherwise,
the screw cannot be installed later.
3. Adjust the clamp to the proper tightening position, press the buckle and use a screwdriver to
lock the clamp to fix the bracket.
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4. Use four M3 crosshead screws to install the backplane on the device.
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5. Firstly, fasten the backplane to the installed bracket through the upper and lower slots, and align
the hole on the backplane with the hole on the bracket. Secondly, use one M3 crosshead screw
to install the MC7010 on the bracket.
NOTE:
Before installing the device on the bracket, you can move the device horizontally and slowly on
the pole to further adjust the position if needed.

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5.Connecting the POE Adapter
1. Connect the CAT5E network cable which is from the MC7010 to the network port (RJ45-2) on
the POE adapter.
2. Connect the PC network port (RJ45-1) on the POE adapter to your PC/IDU (router) with the RJ-
45 network cable.
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Installation Check
Device Installation:
The MC7010 is installed firmly.
The network cables are installed firmly.
The cover plate on the device is installed.
The nano-SIM card is installed.
The network interface on the POE adapter is installed correctly.
Cables Installation:
Verify that all cables are connected properly, cable connectors are secure.
Cables should be laid in a clear and straight manner without crossing each other. There is no
obvious curve or slant. Cables do not hang in the air or cross each other.
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System Power-On
Powering on the device
Connect the power connector on the POE adapter to the socket. The POE adapter starts to supply
power to the MC7010. When the indicator of the POE adapter and the POWER LED of the device turns
green, the MC7010 is correctly powered on.
Preliminary Device Acceptance
1. Check indicator status.
2. Connect the device to a PC and log in to the configuration page to view the device status.
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LED Behavior
When setting up the MC7010, the LED will have the following behavior.
NOTES:
• To avoid light pollution and save energy, indicators will be turned off after the device operates
normally for about 15 minutes. If indicators need to be solid on, you can change it‘s settings on
the 5G CPE configuration page.
• When a problem occurs, indicators will be automatically lighted up again to help you check the
device status. After the problem is resolved, indicators will be turned off immediately.
Indicator Status Description
POWER On
Power is on and external power supply is working
normally.
Off Power is off.
NETWORK Red blinking The device is in error status:
• The device is not registered to the mobile network.
• There is no nano-SIM card inserted.
• There is no network service available.
Green on The device is registered or connected to the 5G
network and data is being transferred.
Green blinking The device is connected or connected to the 3G/4G
LTE network and data is being transferred.
LAN Green on The LAN port is connected.
Green blinking Data is being transferred.
Off The LAN port is not connected.
SIGNAL
(Three
lights)
On Three lights show the signal strength. More lights on
means better signals.
Off There is no signal or no nano-SIM card is inserted.

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Logging in to the 5G CPE Page
1. Ensure that the connection between your device and the PC/ router is correct.
2. Launch the Internet browser and enter http://192.168.254.1 in the address bar.
3. Enter the password to log in to the 5G CPE configuration page
NOTE:
View the label on this guide to get the default password.
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Accessing the Internet
After a PC/router is successfully connected to your device, you can access the Internet in Automatic
or Manual mode. The default mode is Automatic.
Mode Operation
Automatic Your device is automatically connected to
the Internet, and you can surf on the
Internet through the router.
Manual 1. Log in to the 5G CPE configuration
page.
2. Select network Settings > Connection
Mode > Manual, and then click Apply.
3. Click to return to the home page,
and click or .
NOTES:
• To change the current connection setting, please disconnect from the Internet first.
• To modify the parameters of your device, log in to the 5G CPE configuration page.
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Confirming the Connection Status and Making More
Settings
Confirming the Connection Status
The connection status related information is displayed when you log in to the configuration home page,
and the Status Information below shows the information about System information, LAN details,
Cellular connection status, WAN connection status and advanced status details. You can touch Detail
Information to get more details. To see details on the connected session, touch Data Usage at the
bottom left of the page.
Making More Settings
At the bottom left of the home page, you can send SMS, add Phonebook and touch Advanced
Settings to make more settings of your device.
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Troubleshooting
Problem Recommended Action
The PC/router
connected to
the device
cannot access
the Internet.
Ensure that your nano-SIM card is
available.
Change the location and find a
place with good signal.
Check the settings of the LAN
connection mode.
Contact your service provider and
confirm your APN settings.
The 5G CPE
configuration
page cannot
be visited.
Enter the correct address. The
default address is
http://192.168.254.1.
Use only one network adapter in your
PC.
Do not use any proxy server.
NOTE:
You can press and hold the RESET button at the bottom of the device for about 3 seconds to restore
your device to the factory settings if needed.

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Getting More Help
You can get help by:
• Sending an email to [email protected]
• Visiting www.ztedevices.com
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Warning and Notice
Radio Frequency Interference
General Statement on Interference
Some electronic devices may be susceptible to electromagnetic interference. Locate the device away
from TV set, radio and other electronic equipment to avoid electromagnetic interference.
Medical Equipment
Switch off your wireless device when you are requested to do so in hospitals, clinics or
healthcare facilities. These requests are designed to prevent possible interference with
sensitive medical equipment.
Care must be taken when using your device in close proximity to personal medical devices, such
as pacemakers and hearing aids.
Please consult your doctor and the medical device manufacturers to determine if the operation of
the device may interfere with the operation of your medical devices.
Explosive Environments
Do not use your device in dangerous environments such as petrol stations or chemical
factories where there are explosive gases or explosive products being processed. In
locations with potentially explosive atmospheres, obey all posted signs to turn off wireless
devices.
Areas with potentially explosive atmospheres include fueling areas, below decks on boats, fuel
or chemical transfer or storage facilities, and areas where the air contains chemicals or
particles, such as grain, dust, or metal powders.
Do not store or transport the device in containers with flammable liquids, gases, or
explosives.
Product Handling
Please keep yourself at least 20 centimeters away from your device.
To avoid circuit malfunctions, do not use the device in dusty, damp or dirty environments or close
to magnetic fields.
Before connecting or disconnecting the device cable, stop using the device and disconnect the
power adapter. You should keep your hands dry during the operation.
When placing your device, keep it away from electrical appliances with strong magnetic or
electric fields, such as microwave ovens and refrigerators.
Do not expose your device or its accessories to liquid, moisture or high humidity. Keep them in
a well-ventilated and cool environment away from direct sunlight.
Keep your device or its accessories away from sources of heat and fire. High temperature can
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shorten the life of electronic devices.
Do not wrap, seal or cover the device with towels or other objects. Do not use the device in a
closed environment such as a box to avoid damage to the device due to poor heat
dissipation.
Do not allow the device or accessories to come into contact with liquid or moisture at any
time. Do not immerse the device in any liquid.
Your device may become warm during normal use. If the device temperature is too high, do not
touch it.
Do not touch the antenna unnecessarily.
Do not drop, throw or try to bend your device or its accessories.
Do not paint your device or its accessories.
Do not allow children to play with the device or power adapter. Doing so may result in damage or
explosion.
Small Children
Do not leave your device and its accessories within the reach of small children or allow them to
play with it. They could hurt themselves or others, or could accidentally damage the device.
Your device contains small parts with sharp edges that may cause an injury or may become
detached and create a choking hazard.
Accessories
Please use original accessories or accessories that are authorized by ZTE. Unauthorized
accessories may affect the device performance, damage the device or cause danger to you.
Using other types of accessories may void the device warranty, violate the local regulations and
laws, and cause an accident. To obtain approved accessories, please contact an authorized
service center.
Electrical Safety
For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be
easily accessible.
The power plug is intended as a device to disconnect the power.
When the device is not in use, please unplug the power adapter from the power outlet and the
device.
Do not drop or hit the power adapter. If it is damaged, please contact an authorized service
center for inspection.
If the power plug or power cable is damaged, stop using it immediately. Continued use may
cause electric shock or fire.
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Do not touch the power cable with wet hands, or pull the power cable to disconnect the power
adapter.
To avoid short circuit, malfunction or electric shock, do not touch the device or power
adapter with wet hands.
When the power adapter is exposed to rain, liquid or severe moisture, stop using it and contact
an authorized service center for inspection.
Cleaning and Maintenance
The recommended operating temperatures are -30 °C to +50 °C and the storage temperatures
are -40 °C to +70 °C. The humidity range is 5% ~ 95%.
During storage, transportation, and use of the device, keep it dry and avoid sharp collisions with
other objects.
Keep the device and its accessories dry. Do not use external heating devices such as microwave
ovens or hair dryers to dry them.
Do not place the device and its accessories in areas where the temperature is too high or too
low. Otherwise, the device may malfunction, catch fire or explode.
Do not cause strong impacts to the device and its accessories. Otherwise, the device may
malfunction, catch fire or explode.
When not using the device for a long period, power it off and remove all cables connected to it.
If any abnormal phenomenon (such as smoke, unusual sound or peculiar smell) occurs, stop
using it immediately, disconnect the power adapter, unplug all cables connected to the
device, and contact an authorized service center.
Do not step on, pull, or excessively bend the device cables. Otherwise the cables may be
damaged and the device may malfunction.
Before cleaning and maintenance, stop using the device, close all applications, and disconnect
all cables connected to it.
Use an antistatic cloth to clean the device and its accessories. Do not use harsh chemicals,
cleaning solvents, or aerosols to clean them. Power off your device before you clean it.
Do not attempt to disassemble the device or its accessories. Unauthorized disassembly or
modification will void the warranty.
Only qualified personnel can service or repair the device or its accessories. If your device (or its
accessories) has been submerged in water, punctured, or subjected to a severe fall, do not
use it until you have taken it to be checked at an authorized service center.
Environmental Protection
Do not dispose of the device and its accessories as household garbage.
Please comply with your local laws and regulations regarding the disposal of the device and its

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accessories.
Limited Warranty
This warranty does not apply to defects or errors in the product caused by:
i. Reasonable abrasion.
ii. End users’ failure to follow ZTE’s installation, operation or maintenance instructions or procedures.
iii. End users’ mishandling, misuse, negligence, or improper installation, disassembly, storage,
servicing or operation of the product.
iv. Modifications or repairs not provided by ZTE or a ZTE-certified individual.
v. Power failures, surges, fire, flood, accidents, and actions of third parties or other events outside
ZTE’s reasonable control.
vi. Usage of third-party products or usage in conjunction with third-party products if such defects are
due to the combined usage.
vii. Any other cause beyond the range of normal usage intended for the product.
End users have no right to reject or return the product, or receive a refund for the product from ZTE
under the above-mentioned situations.
This warranty is end users’ sole remedy and ZTE’s sole liability for defective or nonconforming items,
and is in lieu of all other warranties, expressed, implied or statutory, including but not limited to the
implied warranties of merchantability and fitness for a particular purpose, unless otherwise required
under the mandatory provisions of the law.
Limitation of Liability
ZTE shall not be liable for any loss of profits or indirect, special, incidental or consequential damages
resulting from or arising out of or in connection with using of this product, no matter whether or not ZTE
had been advised, knew or should have known of the possibility of such damages, including, but not
limited to lost profits, interruption of business, cost of capital, cost of substitute facilities or product, or
any downtime cost.
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FCC Regulations:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
This device has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiated
radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
-Consult the dealer or an experienced radio/TV technician for help.
Caution: Changes or modifications not expressly approved by the party responsible for compliance
could void the user‘s authority to operate the equipment.
Radio Frequency (RF) Exposure
Your device contains a transmitter and a receiver. When it is ON, it receives and transmits RF
energy. When you communicate with your device, the system handling your connection controls the
power level at which your device transmits.
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Important safety information regarding radiofrequency radiation (RF) exposure. To ensure
compliance with RF exposure guidelines the device must be used with a separation from the body.
Failure to observe these instructions could result in your RF exposure exceeding the relevant
guideline limits.
The transmitter is using external antenna that operate at 20cm or more from nearby persons.
The FCC grant can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after
searching on FCC ID: SRQ-MC7010.
IC Notice
This radio transmitter (identify the device by certification number, or model number if Category II) has
been approved by Industry Canada to operate with the antenna types listed below with the maximum
permissible gain and required antenna impedance for each antenna type indicated. Antenna types
not included in this list, having a gain greater than the maximum gain indicated for that type, are
strictly prohibited for use with this device.
Immediately following the above notice, the manufacturer shall provide a list of all antenna types
approved for use with the transmitter, indicating the maximum permission antenna gain (in dBi) and
required impedance for each.
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to
the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.
This Class B digital apparatus complies with Canadian ICES-003.
IC: 5200E-MC7010
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IC Radiation Exposure Statement
This device complies with IC radiation exposure limits set forth for an uncontrolled environment. In
order to avoid the possibility of exceeding the IC radio frequency exposure limits, human proximity to
the antenna shall not be less than 20cm (8 inches) during normal operation.
Cet appareil est conforme aux limites d'exposition aux rayonnements de la CNR-102 definies pour
unenvironnement non controle Afin d'eviter la possibilite de depasser les limites d'exposition
auxfrequences radio de la CNR-102, la proximite humaine a l'antenne ne doit pas etre inferieure a 20
cm (8 pouces) pendant le fonctionnement norma.

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ZTE CORPORATION
NO. 55, Hi-tech Road South, Shenzhen, P.R.China
Postcode: 518057