Zyllion ZMA-28RB User manual

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FDA Listed 1 Year Warranty
Zyllion ZMA-28RB
Rechargeable Shiatsu Neck and
Shoulder Massager with Heat
and Hand Straps
Rechargeable
Battery
www.zyllion.com
26439 Rancho Pkwy South, Unit 175
Lake Forest, CA 92630
1.855.588.8168

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Thank you for choosing the new ZMA-28RB
Rechargeable Shiatsu Neck Massager with Heat
and Handle Straps from Zyllion!
Features and Benets of your new Zyllion Shiatsu Neck
Massager:
• Textured Shiatsu massage nodes with deep v-shaped pocket to con-
tour around the curve of your neck, thighs, calves, sides, arms, shoul-
ders, and even feet
• Heat function adds an extra level of muscle soothing and relaxation
• Use the straps to adjust the massager to just the right pressure and
angle against your body
• Battery life of almost 2.5 hours
• Equipped with an overheat protection device & programmed with
a 15-minute auto shut-o feature to ensure safety and save energy
• Promotes blood circulation
• Eases tension and fatigue caused by stress, post-workout muscle sore-
ness, and any body pain triggered by repetitive physical activity
• Treats neck stiness and soreness caused by prolonged hours of sit-
ting
Enjoy 15-minute massage sessions to relieve muscle tightness and
soreness in those areas of your body where you need it the most.
For decreased intensity of massage, you may place a thin sheet or towel
between you, the user, and the massager unit.
Thank you for choosing Zyllion!
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PACKAGE CONTENTS
• 1 ZMA28RB
• 1 Manual
• 1 Power Adapter Set (includes 1 wall adapter and 1 car adapter)
BODY AREAS TO USE THE MASSAGER
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SAFETY PRECAUTIONS
We highly encourage customers to ease slowly into using the massager
over the rst several days as to let your body become familiar with the
intensity of the massage.
The following precautions are to be taken to reduce the risk of burns,
fire, electric shock, or injury. Please read carefully prior to using this
electric appliance.
DANGER
To reduce the risk of electric shock, burns, fire or injury,
please DO NOT:
1. Use outdoors. Also refrain from using while operating a vehicle.
2. Use massager for extended periods of time. The recommended
session is 15 minutes long.
3. Sleep while using massager.
4. Place massager directly on vertebrae. We recommend placing it on
the muscles surrounding the spine.
5. Use if any parts of the unit are missing, torn, or appear damaged
or defective. Contact the Zyllion for repair/replacement.
6. Use if wet or use/leave near any water, or ANY heated surfaces.
7. Submerge unit in water or any type of liquid.
8. Reach for unit if it has fallen into water while plugged in. Unplug
immediately.
9. Leave unit plugged in when not in use, especially when pets or
children are near this device.
10. Allow children to use the device unless they are supervised.
11. Use pins or any type of metal fastener with this device.
12. Use on bare skin. DO NOT use on sensitive skinareas, areas that
are inflamed, areas with open sores or wounds, or areas with poor
circulation.

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The following individuals should avoid using this massager:
• Mentally or physically incapacitated individuals without supervision.
• Those suffering from skin diseases, skin redness, scalds/burns, or
irritation.
• Those who suffer from intense muscle pain, high/low blood
pressure, osteoporosis, severe fractures, sprains, or brittle bones.
• Those who have a cancerous growth or tumor in the area where
massage is to be applied.
• Those with heart disease.
• Those who are susceptible to electromagnetic malfunctions such
as cardiac pacemakers and implantable medical electronic devices.
• Those who have a loss in sense of temperature difference.
• Those who are restless early in pregnancy or shortly after giving birth.
• Those who have an abnormal or curved spine.
• Those with a perception distortion caused by a high degree of
peripheral circulation in diabetes.
• People who need quiet or are in poor health.
• Those with a 38C fever.
• Those with acute inflammatory symptoms, tiredness, chills, or
changes in blood pressure, etc.
WARNING
• Use massager only as intended. Do not use attachments not
recommended by the manufacturer.
• Avoid stepping on the power cord to prevent damage or
electrocution.
• Properly unplug the unit after use. If necessary, turn off the unit
prior to unplug it during use.
• Turn off and unplug massager mid-use if you experience severe
pain or detect any malfunction or abnormal condition, or there is a
power outage or lightning storm.
• The appliance must only be supplied at safe extra low voltage
corresponding to the marking on the appliance.
• The appliance is only to be used with the power supply unit
13. Attempt to have the unit repaired by professionals other than
Zyllion repair technicians. Doing so can potentially damage your
massager and void your warranty.
14. Plug in device to an already overloaded electrical outlet. Doing so
could lead to electrocution. Immediately unplug if it gets too hot
or you smell burning.
15. Remove massager plug from its socket by pulling the power cord.
16. Plug in or unplug with wet hands to avoid electric shock and
injury.
17. Operate under blanket or pillow. Excessive heating can occur and
cause fire, electric shock, or injury to persons.
18. Operate the product with the air openings blocked. Keep the air
openings free of lint, hair, and the like.
19. Operate where aerosol (spray) products are being used or where
oxygen is administered.
20. Engage in other activities while using the unit.
To reduce the risk of electric shock, do not attempt to open and/
or repair the unit. There are no serviceable parts inside. To reduce
the risk of fire or electric shock, do not expose this unit to rain or
moisture.
Consult your doctor before using this massager if
any of the following apply:
• You are experiencing unusually intense muscle pain in any area of the
body, or are currently under medical care
• You suer from phlebitis, and/or thrombosis
• You have a serious medical condition such as heart disease,
rheumatism, osteoporosis, tendonitis, diabetes, various skin
diseases, skeletal problems, or spinal problems
• You may be pregnant
• You have a pacemaker, artificial limb, or pins/screws inside any
area of your body
• Any other health conditions, complications, or concerns

Never dispose of the battery case in the garbage. Disposal
of batteries in the garbage is unlawful under state and fed-
real laws and regulations. Always dispose of your batteries
and battery-containing products at the nearest hazardous
waste collection facility or a battery recycling center.
This massager is equipped with an overheat protection device & pro-
grammed with a 15-minute Auto Shut-O to ensure safety. (UL approved
power adaptor works with both 110-120V & 220-240V electrical outlet)
If product becomes too warm, discontinue use and allow the unit to
cool before operating. If your massager overheats, its safety device will
automatically shut o the motor to ensure safety and prevent damage. If
overheating continues, unplug the power cord and allow unit to cool o
for 15-20 minutes before turning it on again. Contact Customer Support
if this continues.
CARE AND MAINTENANCE
• Make sure the unit is completely turned off prior to cleaning.
• Allow unit to cool before cleaning.
• Wipe device with a soft, lightly moistened cloth for easy cleaning.
Do not use abrasive cleaning agents such as benzene, thinner or
gasoline.
• Keep the unit away from heat sources, liquids, pets, or children,
especially when unsupervised.
• Store massager unit in a cool dry place and keep away from
flammable products, explosives, or chemical solutions.
• Do not wrap cord around massager unit when storing to avoid
cord damage.
Make sure unit does not come in contact with sharp
edges or pointed objects that could damage, cut, or
puncture unit.
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provided with the appliance.
• Never operate this appliance if it has a damaged cord or plug, if
it is not working properly, if it has been dropped or damaged, or
dropped into water. Return the appliance to Zyllion for examination
and repair.
Do not continue to use the massager if the cover has torn. Call
Customer Service for assistance.
If a fault is found, stop use immediately and unplug the power
supply to avoid accidents or injuries. Please contact the seller or
manufacturer for repairs or replacements.
Discontinue use of this unit if:
• Any parts are exposed or appear damaged or defective.
• The electrical outlet is unusually loose.
• It is exposed to explosive or flammable fumes.
• It over heats, catches fire, or the smell of smoke or burning
electronics is present.
• Aerosol (spray) products are being used or where oxygen is being
administered.
• You experience any of the following:
• Numbness or weakness in the face, arm, or leg;
• Confusion or trouble speaking or understanding speech
• Vision problems in one or both eyes
• Difficulty walking or dizziness, loss of balance or problems
with coordination
• Severe headache
DO NOT store battery case in high temperatures, including
intense sunlight and/or heat.
DO NOT disassemble the battery case, expose to moisture,
or submerge it in liquid. Keep the battery dry at all times.
DO NOT attempt to replace any part of the battery.

HOW TO USE
POWER ON/OFF:
One quick press of the power
button turns on the massager unit. When you rst turn on your
massager the heat feature is automatically turned on and the auto
rotation switching feature is activated.
DIRECTION BUTTON:
Use this button to control the direction in which the massage nodes
rotate. When you rst turn on the massager, the massage nodes are
set to switch rotation direction every 60 seconds.
HEAT ON/OFF BUTTON:
This button will turn o or on the soothing heat feature. If the mas-
sage nodes are lit up in red, the heat feature is turned on.
SPEED BUTTON:
To control the massage speed, press the speed control button until
the speed is at your preferred level. There are 3 speeds.
When you rst power on your massager the speed will be set to medi-
um. Press the button once for the highest speed setting, and again for
the lowest speed setting. Press again to cycle through the speed set-
tings (Medium-High-Low).
HOW TO CHARGE
Place the massager on a at surface while charging. Insert the AC plug of
the adapter to the household socket, and the DC jack to the massager.
When plugged in and not in use, massage nodes will ash red while
charging. Once fully charged, a green light will appear. Please unplug
once fully charged.
Plug the car OR wall adapter into an
electrical outlet. The adapter plug
and product cable should “click” to-
gether when properly snapped into
place.
The device is not to be used for commercial use or medical pur-
poses. If you have health concerns in regards to using this mas-
sager, consult your doctor/physician before using this product.
Only use indoors!
Do not use the device in damp rooms (e.g. when bathing or
showering)
• Do not wash!
• Do not dry clean!
• After using this product for 15 minutes, rest for 20 min-
utes before using again.
SAVE THESE INSTRUCTIONS
Correct Disposal of this product
This marking indicates that this product should not be dis-
posed with other household wastes throughout the EU. To
prevent possible harm to the environment or human health
from uncontrolled waste disposal, recycle it responsibly to
promote the sustainable reuse of material resources. To re-
turn your used device, please use the return and collection
systems or contact the retailer where the product was pur-
chased. They can take this product for environmental safe
recycling.
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*Massaged area may appear red after use. Please note this is
normal, as bloodflow has increased around the area.
**If you are prone to heat sensitivity OR are insensitive to heat OR
have limited temperature perception, use the heat function with
extreme caution. Use a towel, blanket, or other fabric made from
nonammable materials between you and the device to reduce your
body’s exposure to heat, and take 15 to 20-minute breaks between
sessions. Be aware that the friction of the rolling shiatsu massage
combined with the heat function can intensify heat sensitivity.
Wearing rough materials while using the massager may increase
your risk for friction burns.

LOCATION OF PARTS AND CONTROLS
Mesh
Velour
Comfort
Panels
Massage Nodes
Product Cable
Left Strap Control Panel
Left Strap
Control Panel
Adapter Plug
TROUBLE SHOOTING
Issue Probable Cause Solution
You hear a
mechanical
sound when
product is in use
When the product is in op-
eration the massage heads
will make a mechanical
sound.
Normal Sound.
Cannot turn on
the power
Overheating Protection
activated
Let unit sit for 15-20 min-
utes to cool o and then
restart
The power adapter is not
properly plugged into the
electrical socket
Plug the electrical cord
securely into the electrical
socket
Product cable is not
properly connected to the
power adapter
Make sure the product ca-
ble and the power adapter
have clicked together
Battery has run out
Plug in to charge - nodes
will ash red while
charging.
Grinding/clicking
noises from the
massage head
Product is malfunctioning Contact Zyllion
Customer Service.
If you are experiencing a problem with your ZMA-28RB hand massag-
er, please contact Zyllion, Inc. at 1.855.588.8168.
Zyllion, Inc. reserves the right to interpret any printing errors and
omissions at its own discretion.
Any product updates or design details are subject to change with-
out prior notice.
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ONE (1) YEAR WARRANTY
Zyllion currently oers an automatic one (1) year warranty for all
its massager products.
For a free, additional year of warranty, you can register your Zyllion
product online at:
www.zyllion.com/extendedwarranty
.
ther details.
FDA LISTED
To deliver the safest, highest quality products to our customers,
Zyllion took the extra step to become FDA registered. That means
all aspects of our manufacturing and testing are accepted and
backed by the FDA guidelines.
TECHNICAL SPECIFICATIONS
Product Name
Zyllion Shiatsu Neck and Shoulder
Massage with Heat and Handle Straps
Product Model ZMA-28RB
Battery Voltage 11.1V
Battery Capacity 1800mAh
Rated Timer 15 minutes
Power Consumption 32W
Charging Time 2 hrs
Battery Life 1 hr with heat
2.5 hrs without heat
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