Zyllion ZMA-33 User manual

FDA Listed 1 Year Warranty
ONE (1) YEAR WARRANTY
Zyllion currently offers a full one (1) year warranty for all its
massager products.
For a free, additional year of warranty, you can register your
Zyllion product online at:
www.zyllion.com/extendedwarranty .
Please contact us at 1.855.588.8168 or [email protected] for
further details.
FDA LISTED
To deliver the safest, highest quality products to our custom-
ers, Zyllion took the extra step to become FDA registered.
That means all aspects of our manufacturing and testing are
accepted and backed by the FDA guidelines.
TECHNICAL SPECIFICATIONS
Product Name: Zyllion Shiatsu Massage Chair Pad
Product Model: ZMA-33
Rated Voltage DC12V
Rated Power 48W
Timer Rated 15 minutes
ZMA-33
Shiatsu Massage Chair Pad
©2020 Zyllion, Inc. All rights reserved.
www.zyllion.com
26439 Rancho Pkwy South, Unit 175
Lake Forest, CA 92630
1.855.588.8168

Thank you for choosing the new ZMA-33
Shiatsu Massage Chair Pad from Zyllion!
Sleek in design, the ZMA-33 offers premium-grade Shiatsu
massage therapy ready to relieve achy muscles and improve
blood circulation. It comes equipped with features for an ex-
traordinary massage experience:
• 4 massage nodes for the neck massage
• 4 massage nodes for the back massage
• 3 levels of vibration intensity in the seat cushion
• Curved, ergonomic S-shape to better fit your body
• Wider range of motion to fit anyone of any height
With the new ZMA-33, your home becomes your favorite spa.
Let the ZMA-33 take you away on a luxurious adventure far
away from the stress of everyday life. The beauty of the ZMA-
33 can be found in its technology. Multiple massage heads
work together to capture the feeling of a real full-body Shi-
atsu and rolling massage as if performed by human hands.
If you’re looking for a massager cushion that does it all, look
no more. From top to bottom, the ZMA-33 delivers!
For decreased intensity of massage, you may place a thin
sheet or towel between you, the user, and the massager unit.
Thank you for choosing Zyllion!
1
SAFETY PRECAUTIONS
The following precautions are to be taken to reduce the risk of burns,
fire, electric shock, or injury. Please read carefully prior to using this
electric appliance.
DANGER
To reduce the risk of electric shock, burns, fire or injury,
please DO NOT:
1. Use outdoors.
2. Use massager for extended periods of time. The recommended
session is 15 minutes long.
3. Use if any parts of the unit are missing or appear damaged or
defective. If the cover has torn, do not use the pull-over sleeve in
order to continue use. Contact Zyllion for repair/replacement.
4. Use if wet or use/leave near any water, or ANY heated surfaces.
5. Submerge unit in water or any type of liquid.
6. Reach for unit if it has fallen into water while plugged in. Unplug
immediately.
7. Leave unit plugged in when not in use, especially when pets or
children are near this device.
8. Use pins or any type of metal fastener with this device.
9. Use on bare skin. DO NOT use on sensitive skin areas, areas of the
body that are inflamed, areas with open sores or wounds, or areas
of the body with poor circulation.
10. Attempt to have the unit repaired by professionals other than
Zyllion repair technicians. Doing so can potentially damage your
massager and void your warranty.
11. Plug in device to an already overloaded electrical outlet. Doing so
could lead to electrocution.
12. Remove massager plug from its socket by pulling the power cord.
13. Plug in or unplug with wet hands to avoid electric shock and injury.

2
14. Operate under blanket or pillow. Excessive heating can occur
and cause fire, electric shock, or injury to persons.
15. Operate the product with the air openings blocked. Keep the
air openings free of lint, hair, and the like.
16. Operate where aerosol (spray) products are being used or
where oxygen is administered.
To reduce the risk of electric shock, do not attempt to repair.
There are no serviceable parts inside. To reduce the risk of fire or
electric shock, do not expose this unit to rain or moisture.
Consult your doctor before using this massager if
any of the following apply:
• You are experiencing unusually intense muscle pain in any area
of the body, or are currently under medical care
• You have any concerns regarding your health
• You have a serious medical condition such as heart disease,
rheumatism, osteoporosis, tendonitis, diabetes, various skin
diseases, skeletal problems, or spinal problems
• You may be pregnant
• You have a pacemaker, artificial limb, or pins/screws inside any
area of your body
• Any other health conditions, complications, or concerns
The following individuals should avoid using this massager:
• Mentally or physically incapacitated individuals without
supervision.
• Those suffering from skin diseases, skin redness, scalds/burns,
or irritation.
• Those who suffer from intense muscle pain, osteoporosis,
severe fractures, sprains, or brittle bones.
• Those who have a cancerous growth or tumor in the area where
massage is to be applied.
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• Those with heart disease.
• Those who suffer from hypertension or high/low blood pressure.
• Those who are susceptible to electromagnetic malfunctions such
as cardiac pacemakers and implantable medical electronic devices.
• Those who have a lose in sense of temperature difference.
• Those who are restless early in pregnancy or shortly after giving
birth.
• Those who have an abnormal or curved spine.
• Those with a perception distortion caused by a high degree of
peripheral circulation in diabetes.
• People who need quiet or are in poor health.
• Those with a 38C fever.
• Those with acute inflammatory symptoms, tiredness, chills, or
changes in blood pressure, etc.
WARNING
• Use massager only as intended. Do not use attachments not
recommended by the manufacturer.
• Avoid stepping on the power cord to prevent damage or
electrocution.
• Properly unplug the unit after use. If necessary, turn off the unit
prior to unplug it during use.
• Turn off and unplug massager mid-use if you experience severe
pain or detect any malfunction or abnormal condition, or there is a
power outage or lightning storm.
• The appliance must only be supplied at safe extra low voltage
corresponding to the marking on the appliance.
• The appliance is only to be used with the power supply unit provided
with the appliance.
• Never operate this appliance if it has a damaged cord or plug, if
it is not working properly, if it has been dropped or damaged, or
dropped into water. Return the appliance to Zyllion for examination
and repair.

4 5
If product becomes too warm, discontinue use and allow the unit to
cool before operating. If your massager overheats, its safety device
will automatically shut off the motor to ensure safety and prevent
damage. If overheating continues, unplug the power cord and allow
unit to cool off for 15-20 minutes before turning it on again. Contact
Customer Support if this continues.
CARE AND MAINTENANCE
• Make sure the unit is completely turned off prior to cleaning.
• Allow unit to cool before cleaning.
• Wipe device with a soft, lightly moistened cloth for easy cleaning.
Do not use abrasive cleaning agents such as benzene, thinner or
gasoline.
• Keep the unit away from heat sources, liquids, pets, or children.
• Store massager unit in a cool dry place and keep away from
flammable products, explosives, or chemical solutions.
• Do not wrap cord around massager unit when storing to avoid cord
damage.
Make sure unit does not come in contact with sharp edges
or pointed objects that could damage, cut, or puncture
unit.
*Massaged area may appear red after use. Please note this is
normal, as bloodflow has increased around the area.
Do not continue to use the massager if the cover has torn. Call
Customer Service to receive a replacement cover.
If a fault is found, stop use immediately and unplug the power
supply to avoid accidents or injuries. Please contact the seller
or manufacturer for repairs or replacements.
Discontinue use of this unit if:
• Any parts are exposed or appear damaged or defective.
• The electrical outlet is unusually loose.
• It is exposed to explosive or flammable fumes.
• It over heats, catches fire, or the smell of smoke or burning
electronics is present.
• Aerosol (spray) products are being used or where oxygen is
being administered.
• You experience any of the following:
• Numbness or weakness in the face, arm, or leg;
• Confusion or trouble speaking or understanding speech
• Vision problems in one or both eyes
• Difficulty walking or dizziness, loss of balance or problems
with coordination
• Severe headache
This massager is equipped with an overheat protection device &
programmed with a 15-minute Auto Shut-Off to ensure safety. (UL
approved power adaptor works with both 110-120V & 220-240V
electrical outlet)

6
The device is not to be used for commercial use or medical
purposes. If you have health concerns in regards to using
this massager, consult your doctor/physician before using
this product.
Only use indoors!
Do not use the device in damp rooms (e.g. when bathing
or showering)
• Do not wash!
• Do not dry clean!
• After using this product for 15 minutes, rest for 15-
20 minutes before using again.
SAVE THESE INSTRUCTIONS
Correct Disposal of this product
This marking indicates that this product should not be
disposed with other household wastes throughout the
EU. To prevent possible harm to the environment or hu-
man health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material
resources. To return your used device, please use the re-
turn and collection systems or contact the retailer where
the product was purchased. They can take this product for
environmental safe recycling.
**If you are prone to heat sensitivity OR are insensitive to heat
OR have limited temperature perception, use the heat function
with extreme caution. Use a towel, blanket, or other fabric
made from nonflammable materials between you and the
device to reduce your body’s exposure to heat, and take 15 to
20-minute breaks between sessions. Be aware that the friction
of the rolling shiatsu massage combined with the heat function
can intensify heat sensitivity. Wearing rough materials while
using the massager may increase your risk for friction burns.
7
HOW TO USE
Plug the AC Adapter into an electrical outlet and input the DC end to
the dual-use powerplug on the cushion.
**If you are not planning on using the massager for an extended period of
time, please remove the electrical plug from the wall outlet.**
REMOVE THE NECK FLAP:
The neck flap can be used as a cushion for those who prefer a less
intense neck massage. If not using the flap, simply unzip to remove.
When first pressing the power button on the remote, all functions
turn on. Neck massager will run an initial cycle up and down automat-
ically before allowing to reposition. Product will automatically turn off
after 15 minutes.
Neck massager and back massager will light up red when the heat
function is turned on.
Turning off the massager will cause the back massager to move back
to its reset position, at the bottom of the track. Plugging in the mas-
sager will also cause the back massager to reset.
REMOTE CONTROL NAVIGATION
PACKAGE CONTENTS
• 1 ZMA-33 with remote
• 1 Manual
• 1 Power Adapter Set (power brick & cord)

9
TROUBLE SHOOTING
Issue Probable Cause Solution
You hear a
mechanical sound
when product is
in use
When the product is in oper-
ation the massage heads will
make a mechanical sound.
Normal Sound.
Cannot turn on the
power
Overheating Protection
activated
Let unit sit for 30 minutes
to cool o and then restart
The power adapter is not
properly plugged into the
electrical socket
Plug the electrical cord
securely into the electrical
socket
Remote control
light is blinking;
Massager stops
randomly during
massage;
Grinding/clicking
noises from the
massage head
Product is malfunctioning Contact Zyllion Custom-
er Service.
Proper non-commercial use: This massager device is for private use
only and is not intended for medical or commercial purposes. This
device is solely intended to massage individual parts of the human
body. It cannot replace any form of medical treatment. Please consult
your physician if you are unsure whether or not this massager is
suitable for you.
If you are experiencing a problem with your ZMA-33 Shiatsu
Massager, please contact Zyllion, Inc. at 1.855.588.8168.
Zyllion, Inc. reserves the right to interpret any printing errors and
omissions at its own discretion.
Any product updates or design details are subject to change with-
out prior notice.
8
FOR OPTIMUM RESULTS
• You may use this product 2-3 times per day to alleviate back and
neck pain.
• Feel free to enjoy a cup of warm water after using this product
to enhance metabolism.
• People operating computers or using their arms for extended
periods of time can use this massager to relax muscles, promote
good blood circulation, and prevent injuries.
Neck Massage - Press to start. Press
again to turn off the neck massage.
• Rotate - change rotating direction
of the massager.
• Heating - turn on/off the heat
function for the neck massager.
• Up/Down - hold down to move
the nodes to better target an area.
The lights at the top of the remote will
indicate which setting is on.
Back Position - Press to start. Press again
to turn off the back massage.
• Speed - choose from 2 speeds the
nodes will rotate at.
• Spot - Nodes will rotate clockwise
and counter-clockwise quickly to
focus on one area.
• Position - select from 3 different
settings - full back, lower back, or
upper back.
• Heating - turn on/off the heat
function for the back massager
• Seat - Press to cycle through
the vibration intensities: low -
medium - high - off.