ZyXEL Communications Prestige 314 PLUS Manual

Prestige 314 Read Me First
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Pr re es st ti ig ge e R Re ea ar r P Pa an ne el l C Co on nn ne ec ct ti io on ns s
PORT CONNECTION
Console Use an RS-232 console cable.
WAN 10M Use the cable that came with your broadband modem.
LAN 10/100M Port Number COMPUTER EXTERNAL HUB (if you have more than four LAN
computers).
1 Straight-through Ethernet cable Crossover Ethernet cable
2 Straight-through Ethernet cable Crossover Ethernet cable
3 Straight-through Ethernet cable Crossover Ethernet cable
4 UPLINK button “off” (out) Straight-through Ethernet cable Crossover Ethernet cable
4UPLINK button “on” (pushed in) Crossover Ethernet cable Straight-through Ethernet cable
Power 12VDC Connect to a power source using the power adapter for your region (see your
User’s Guide).
Register your Prestige online at www.zyxel.com for free product updates and information.

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Pr re es st ti ig ge e F Fa ac ct to or ry y D De ef fa au ul lt ts s
IP Address 192.168.1.1 Default Password 1234
Subnet Mask 255.255.255.0 DHCP IP Pool 192.168.1.33 – 192.168.1.34
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Ne et tw wo or rk k A Ac cc ce es ss s C Ch he ec ck kl li is st t
You need a broadband modem and an account with an Internet Service Provider (ISP).
1. Your user (account) name and password.
2. Encapsulation (Ethernet, PPTP or PPPoE)
3. You may need to know your Service Name if you are using PPTP or PPPoE.
4. Service type, when using Ethernet (Standard, RR-Toshiba, RR-Manager or RR-Telstra).
5. The IP address of the Domain Name System server(s) (if given by the ISP).
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Pr re ep pa ar ri in ng g Y Yo ou ur r N Ne et tw wo or rk k
All computers must have a 10M or 100M Ethernet adapter card and TCP/IP installed.
TCP/IP should already be installed on computers using Windows NT/2000/XP, Macintosh OS 7 and later
operating systems.
These procedures are for dynamic IP addresses.
Setting up Your Windows 95/98/Me Computer
Installing TCP/IP Components
1. Click Start,Settings, Control Panel and double-click the Network icon.
2. The Network window Configuration tab displays a list of installed components.
To install TCP/IP:
a. In the Network window, click Add.
b. Select Protocol and then click Add.
c. Select Microsoft from the list of manufacturers.
d. Select TCP/IP from the list of network protocols and then click OK.
Configuring TCP/IP
1. In the Network window Configuration tab, select your network adapter’s TCP/IP entry and click
Properties.
2. Click the IP Address tab. Click Obtain an IP address automatically.

3. Click the DNS Configuration tab. Select Disable DNS.
4. Click the Gateway tab. Highlight any installed gateways and click Remove until there are none listed.
5. Click OK to save and close the TCP/IP Properties window.
6. Click OK to close the Network window.
7. Turn on your Prestige and restart your computer when prompted. Insert the Windows CD if prompted.
Verifying TCP/IP Properties
1. Click Start and then Run. In the Run window, type "winipcfg" and then click OK to open the IP
Configuration window.
2. Select your network adapter. You should see your computer's IP address, subnet mask and default
gateway.
Setting up Your Windows NT/2000/XP Computer
Configuring TCP/IP
1. Click Start, Settings, Network and Dial-up Connections and right-click Local Area Connection or
the connection you want to configure and click Properties. For Windows XP, click start, Control
Panel, Network and Internet Connections and then Network Connections. Right-click the network
connection you want to configure and then click Properties.
2. Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and click Properties.
3. The Internet Protocol TCP/IP Properties window opens. Click Obtain an IP address automatically.
4. Click Obtain DNS server automatically.
5. Click Advanced, IP Settings tab and remove any installed gateways, then click OK.
6. Click OK to save and close the Internet Protocol (TCP/IP) Properties window.
7. Click OK to close the Local Area Connection Properties window.
8. Turn on your Prestige and restart your computer (if prompted).
Verifying TCP/IP Properties
1. Click Start, Programs, Accessories and then Command Prompt.
2. In the Command Prompt window, type "ipconfig" and then press ENTER. The window displays
information about your IP address, subnet mask and default gateway.
Setting up Your Macintosh Computer
Configuring TCP/IP Properties

1. Click the Apple menu, Control Panel and double-click TCP/IP to open the TCP/IP Control
Panel.
2. Select Ethernet from the Connect via list.
3. Select Using DHCP Server from the Configure list.
4. Close the TCP/IP Control Panel.
5. Click Save if prompted, to save changes to your configuration.
6. Turn on your Prestige and restart your computer (if prompted).
Verifying TCP/IP Properties
Check your TCP/IP properties in the TCP/IP Control Panel.
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In nt te er rn ne et t A Ac cc ce es ss s C Co on nf fi ig gu ur ra at ti io on n
1. Web configurator
2. SMT (System Management Terminal). Access the SMT via:
•Telnet •Console port using terminal emulation software
Procedure For Web Configurator Configuration
1. Launch your web browser and enter “192.168.1.1” as the URL.
2. Type “admin” as the user name (if applicable) and "1234" (default) as the password and press
ENTER. Just press ENTER if the default password appears automatically.
3. Follow the directions in the MAIN MENU screen. Click the help icon (located in the upper right
portion of most screens) for online HTML help.
Procedure For SMT Configuration via Telnet
1. Launch a Telnet program. In Windows, click Start and then Run.
2. Type “Telnet” followed by a space and the IP address of the Prestige, (192.168.1.1 is the default)
and click OK to display the password screen.
3. Enter “1234”, the default password, to access the SMT main menu. As you type a password, the
screen displays an “X” for each character you type.
Procedure For SMT Configuration via Console Port
1. Configure a terminal emulation communications program as follows: VT100 terminal emulation, no
parity, 8 data bits, 1 stop bit, data flow set to none, 9600 bps port speed.
2. Press ENTER to display the SMT password screen. The default password is “1234”.

Use the ISP information you gathered to configure SMT menu 4 and access the Internet. Refer to your User’s
Guide for details.
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Tr ro ou ub bl le es sh ho oo ot ti in ng g
The PWR LED is off. Make sure that you have the power cord connected to the Prestige; the Prestige is connected
to an active power source and turned on.
If the error persists, you may have a hardware problem. In this case, you should contact your
vendor.
I cannot access the
Prestige from the LAN.
Check your Ethernet cable type and connections. Refer to the Rear Panel Connections section
for details.
Make sure your NIC (Network Interface Card) is installed and functioning properly.
I cannot ping any
computer on the LAN.
If all of the 10/100M LAN LEDs are off, check the cables between the Prestige and your
computers or external hub.
Verify that the IP address and the subnet mask of the Prestige and the computers are on the
same subnet.
Check the TCP/IP configuration on your computer. Make sure that the IP address and the
subnet mask of the Prestige and the computers are on the same subnet.
I cannot access the
SMT menu.
The default SMT password is “1234”. If you have changed the password and have now
forgotten it, you will need to upload the default configuration file (refer to the User’s Guide).
I cannot get a WAN IP
address from the ISP.
The WAN IP is provided after the ISP verifies the MAC address, host name or user ID.
Find out the verification method used by your ISP and configure the corresponding fields.
I cannot access the
Prestige via the
console port.
Check to see if the Prestige is connected to your computer’s serial port.
Check to see if the communications program is configured correctly. Refer to the defaults in
the Procedure For SMT Configuration via Console Port section.
I cannot access the
Internet.
Make sure the Prestige is turned on and connected to the network.
Check the Prestige’s WAN LED. If it is not on, check the cable between the Prestige and the
modem.
Check whether your cable/xDSL device requires a crossover or straight-through cable.
Make sure you entered your user name correctly. A username may be case-sensitive.
I cannot access the
Prestige web
configurator.
Check if you have applied a filter in menu 3.1 (LAN) or in menu 11.5 (WAN) to block web
service.
Check if you have disallowed web service access in SMT Menu 24.11 - Remote Management
Control.
Check if you have an SMT console session running.
Check the TCP/IP configuration on your computer. Make sure that the IP address and the
subnet mask of the Prestige and the computers are on the same subnet.
The default password is “1234”. If you have changed the password and have now forgotten it,
you will need to upload the default configuration file (refer to the User’s Guide).