ZyXEL Communications XOHM MAX-206M2 User manual

XOHM Modem User Guide
MAX-206m2 by ZyXEL
© 2008 Sprint. XOHM and the XOHM logo are trademarks of Sprint.
ZyXEL is a registered trademark of ZyXEL Communications Co.
2/29/08

Table of Contents
Welcome to XOHM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Section 1: Get Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1A. Your XOHM Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What’s in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Modem requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Get to know your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
WiMAX overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Device connectors (back of device) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Modem LED display (front panel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Positioning your modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1B. Install Your XOHM Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Set up the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connect to your router or network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1C. Telephone (VoIP) Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Section 2: Your XOHM Modem Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2A. Modem Advanced Settings Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Access the advanced settings menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Advanced settings menu options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Home area icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Menu bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using the settings menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2B. Advanced Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Display the Advanced menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Trigger Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
2C. Voice Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2D. Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Display the Tools menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
My Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Trusted CAs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Password Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Section 3: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3A. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Section 4: User Information and Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . 39
4A. Important User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Transmitter Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Receiver Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
ZyXEL warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Welcome to XOHM i
Welcome to XOHM
XOHM is a wireless Internet service that lets you get online at broadband speed. The
XOHM WiMAX network connects you to the people you need, the entertainment you
love and the information you can’t live without. You’ll connect to the Internet using your
choice of computer without long-term contracts or complications.
Getting started with XOHM is simple: just connect your XOHM Modem MAX-206m2 by
ZyXEL (XOHM Modem) to your computer and activate your XOHM membership, and
you’ve got broadband.
This guide covers all the information required to set up, install, and configure your
XOHM Modem.
䢇Get Started
䢇Your XOHM Modem Settings
䢇Troubleshooting
䢇User Information and Warranty
For more information about XOHM WiMAX, visit www.xohm.com.

ii

Section 1
Get Started

2 Your XOHM Modem
Section 1A
Your XOHM Modem
This section outlines the basic layout of your modem and connections.
What’s in the box
XOHM Modem MAX-206m2 by ZyXEL
Power adapter
Ethernet cable
Get Started Guide
User Guide
Before setting up your XOHM Modem, make sure you have all the items listed
above. If any items are missing, contact your XOHM retailer or call XOHM Care at
877-333-XOHM (877-333-9646).
Modem requirements
Credit card for activation
32MB RAM minimum (64MB recommended)
20MB available hard disk space
One available 10/100Mbps Ethernet port
Compatible with web browsers Internet Explorer 6 and higher, Firefox 1.5 and higher,
and Safari 2.0. Other browser engines may also be sufficient.

Your XOHM Modem 3
Your XOHM Modem
Get to know your device
Your XOHM Modem lets you connect to the XOHM WiMAX network to provide fast
and easy wireless connectivity to the Internet in your home or office.
WiMAX overview
Computer or
Home Network
Telephones
WiMAX
Tower
XOHM Modem
MAX-206m2 by ZyXEL
Internet

4 Your XOHM Modem
Device connectors (back of device)
1. Power jack (black): Connects the power adapter to power the modem.
2. Reset button (red): Resets the unit back to factory defaults (use ONLY as a last
resort).
3. Antenna connectors (gold): Connect a remote antenna (available separately) to extend
a signal from a strong area (such as near a window) to a weaker area where it may
be more convenient to place the modem.
4. Phone ports 1 / 2 (gray): Connect telephones to the modem. [Future service.]
5. Ethernet ports 1/2 (yellow): Connects the modem to computers and/or a Wi-Fi router.
Power
Adapter
Reset
Button
Remote
Antenna
[optional]
Telephones
[future service]
Computer/
Wi-Fi Router

Your XOHM Modem 5
Your XOHM Modem
Modem LED display (front panel)
1. WiMAX LEDs: The leftmost LED indicates WiMAX connectivity. A blinking LED
indicates that the unit is ranging, while a solid LED indicates that a connection has
been established and that the modem is ready to transmit and receive. The three
LEDs to the right indicate the signal strength of the reception (1-3). These LEDs
will be green when illuminated.
2. Phone 1 / Phone 2 LEDs: Illuminates when the VoIP “line” is in use. If no voice
accounts are configured, the LED will be off. If a voice account is configured and
registered, the LED will be green. When the connected phone is off-hook, the LED
will blink. When there is new voicemail on the account, the LED will be amber
(optional). [Future service.]
3. LAN 1 / LAN 2 LEDs: Illuminates when the modem is connected to the computers or
other networking devices. This LED will be green, and will flash as data is sent
through the connection.
Note Signal Strength LEDs: The number of signal strength LEDs illuminated reflects the strength
of the WiMAX signal being received by the XOHM Modem; however, the strength of signal
does not affect the speed of your connection. As long as there is sufficient signal strength to
make a connecton, you may achieve maximum connection speed.
Strength
Indicator
WiMAX
Signal
Phone 1 & 2 LAN 1 & 2 Power

6 Your XOHM Modem
4. Power LED: Indicates if the unit has power and is operating correctly. A blinking LED
indicates the unit is loading the firmware and configuration, while a solid LED
indicates the unit is ready for operation. This LED will be green.
Positioning your modem
Your XOHM Modem has a convenient, contemporary design that allows for simple
setup. Some things to keep in mind when setting up your modem:
Only use your XOHM Modem indoors. Avoid
moisture or extreme temperatures.
For improved reception, place the modem near a
closed window.
Position the modem within easy access of a
reliable power supply.
Make sure the modem is near enough to your
computer to easily connect the modem to the
computer using the supplied Ethernet cable.
The unit’s omnidirectional antennas are built into
the sides (“handles”) of the modem case. Make
sure to provide ample space around the device to
ensure maximum WiMAX signals.
Make sure the modem is near enough to your
computer to easily connect the modem to the
computer using the supplied Ethernet cable.
Where possible, keep your modem at least one foot away from other electronic
devices, such as Wi-Fi routers and cordless phones, to avoid potential signal
interference.
6dBi Omnidirectional Antennas

Your XOHM Modem 7
Your XOHM Modem
Accessories
Go to www.xohm.com to find accessories for your device, such as remote antennas and
battery packs.
Tip If you wish to place the XOHM Modem in a location where it does not receive an adequate signal,
we recommend that you purchase the optional remote antenna to extend the signal from a
stronger area (such as near a window).

8 Install Your XOHM Modem
Section 1B
Install Your XOHM Modem
Set up the modem
1. Find a place for your XOHM Modem. See “Positioning your modem” on page6 for
details and suggestions.
2. Disconnect any existing LAN (Ethernet) connections or routers from the computer
you are going to be using for your XOHM Modem. (Don’t worry: We’ll get you
hooked up to your router when we’re finished.)
3. Plug in the modem and connect it to your computer.
䡲Insert the round end of the power adapter into the modem’s power port and plug
the other end into a power source. (The Power LED should illuminate.)
䡲Insert one end of the supplied Ethernet cable to your computer and the other
end into the yellow LAN 1 port. (The LAN 1 LED should illuminate.)

Install Your XOHM Modem 9
Install Your XOHM Modem
4. Check the modem’s indicator lights to confirm your WiMAX signal. It may take a
few moments for the signal to find your modem.
䡲If the WiMAX Signal indicator is solid green, the modem is receiving a WiMAX
signal. Proceed to step 5.
䡲If the WiMAX Signal indicator is blinking, try moving the modem to a different
location (nearer a window or away from other electronics). Wait several seconds at
each location to see if you’re getting a signal.
䡲If you cannot acquire a WiMAX signal, call XOHM Care at 877-333-XOHM (9646).
5. Launch your web browser.
䡲The XOHM website will be displayed.
䡲Follow the onscreen instructions to set up your XOHM membership and submit
your order.
6. Wait for activation and provisioning to complete. (It may take up to 20 minutes.)
䡲During provisioning, make sure not to disconnect your modem, as doing so will
interrupt the process.
䡲Your XOHM Modem will automatically power cycle (turn off and back on) during
provisioning. When the WiMAX Signal indicator returns to solid green, your modem
is active and ready to use.
7. To confirm your modem’s status, navigate to your favorite website. If you are able
to access only the XOHM site and no other website, provisioning may not be
complete. Wait a few minutes and try again.
WiMAX
Signal
LAN 1 Power

10 Install Your XOHM Modem
Connect to your router or network
Once you have set up your XOHM Modem and confirmed your web connection, you
can set up your router or network as needed.
1. Consult your router’s documentation for setup details.
2. Disconnect the Ethernet cable from your computer and connect it to the router’s
Internet port. (It will go directly from the XOHM Modem’s LAN 1 port to the router.)
3. Connect an Ethernet cable from the router to your computer.
4. Make sure the modem’s LAN 1 indicator is illuminated and test connectivity by
launching the web browser. If you are having difficulties, double-check your
router’s settings.
Note Be sure to keep a minimum distance of 1 foot between the XOHM Modem and your Wi-Fi
router to avoid signal interference.
Tip For added security, you may wish to change your modem password after setting up your
router. See “Access the advanced settings menu” on page14 for more information.

Telephone (VoIP) Settings 11
Telephone (VoIP) Settings
Section 1C
Telephone (VoIP) Settings
Your XOHM Modem is able to support VoIP (Voice over Internet Protocol) telephony,
meaning you will be able to use your XOHM WiMAX connection to provide both voice
and Internet services.
Coming soon: Telephone and voice (VoIP) service from XOHM will be available in the future. Visit
www.xohm.com frequently for details and announcements.

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