ZyXEL Communications PRESTIGE 2602HWL - User manual

Contents
1. 0 Setup Hardware
2. 0 Setup Network
3.0 Setup Wireless
4.0 Test VoIP Account
5.0 Changing Password
1.1 Please ensure that you have the following equipment:
1. ZyXEL 2602HWL
2. Vshaped cable - Green cable (lifeline) and Gray cable (DSL)
note: you need to use double adapter to connect to phone socket
with a filter on the green cable.
3. RJ-11 Cable
4. Standard PSTN Telephone
5. Network Card for connection to your PC (not supplied by TPG)
6. Ethernet Cable (blue) for connection to a PC or Hub
7. AC power supply adaptor
8 . Micro Filter
1.2 Please follow the setup diagram above.Please keep in mind
that it is necessary to have a micro filter for each device
plugged into a telephone wall socket that is on the same
service number as your ADSL (eg: telephone/answering
machine/fax/PayTV). Your PC should be turned off during this
process.
2.1 Click on the Start button on the bottom left hand corner, and
then choose Control Panel.
2.2 Double click on Network Connections. If there is no icon for
Network Connections, click on Switch to Classic View on
the top left hand corner and then double click on Network
Connections.
2.3 On the Network Connections window double click on Local
Area Connection.
ZyXEL VoIP 2602HWL - Setup guide
1.0 Setup Hardware
2.0 Setup Network
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A/C
Adapter
POWER
PHONE1 LINE PHONE2
1234
DO NOT
USE
NOT TO SCALE
1 (of up to 4) Home Computer(s) Regular Telephone used
for VoIP out going calls
Regular PSTN Landline
Phone Line
Wall Socket
Phone Line
Wall Socket
Power Point
ADSL Filter
RJ-11 Cable
RJ-45 Cable
1.1.
5.5.
6.6.
7.7.
8.8.
3.3. 2.2.
grey line
green line
double
adapter
ADSL-Filter

2.4 On the Local Area Connection Status window click on
Properties.
2.5 (a) On the Local Area Connection Properties window click on
Internet Protocol (TCP/IP).
(b) Click Properties.
2.6 (a) On the Internet Protocol (TCP/IP) Properties window click
on Obtain an IP address automatically.
(b) On the Internet Protocol (TCP/IP) Properties window click
on Obtain DNS Service addresses automatically.
(c) Click OK to save the settings.
After you have install your wireless network adapter, you need to run
Wireless Network Installation Wizard (Control Panel - Network
Connection). Please refer to manufacture regarding Installation.
3.1 Choose Setup My Wireless Connection.
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3. 0 Setup Wireless

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3.2 Wireless Network Setup Wizard, click on Next
3.3 Click on Set up a new wireless network, then next
3.4 Type Network Name (SSID) and select automatically assign a
network key
3.5 Click on Set up a network Manually, Next
3.6 The wizard is completed, click finish
3.7 You will see Wireless Network Connection window, please wait
until the connection is complete.

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3.11 Click on Wireless.
3.12 From WEP Encryption drop down box choose 64bit. In the
key1 text box choose and type the key. (You will have to read
the notes to make your decision).
3.8 Close the Wireless connection window.
3.9 Login into your modem,open Internet Explorer, type 192.168.1.1
in the address bar press enter, type admin as your password and
then click Login.
3.10 Click on Wireless LAN (under Advanced Setup).

3.13 You will not be able to access configuration page until you
refresh your wireless network and connect again.
Please check the call rates displayed on TPG website (http://
www.tpg.com.au/voip/callrates.php ) before dialling.
4.1 To call a destination listed in TPG Metro Calling Zone or TPG
Regional Calling Zone:
Dial the 2-digit area code (02,03,07,08) and then the 8-digit local
phone number. Please note even if you are calling a local number,
area code is still required.
For example: to call telephone number 9999 9999 in Sydney, dial 02
9999 9999
4.2 To call a destination outside of TPG Metro Calling Zone or
TPG Regional Calling Zone:
Dial 001161, 1-digit area code (2,3,7,8) and then the 8-digit local
phone number.
For example: to call telephone number 9999 9999 in Armidale, dial
001161 2 9999 9999.
Please always delete the leading ”0”from the area code when calling
this way.
4.3 To call a mobile phone within Australia:
Dial the 10-digit mobile phone number directly.
For example: to call mobile number 0422 999 999 in Australia, dial
0422 999 999.
4.4 To call an internatal destination:
Dial 0011, the country code, the area code and then the local phone
number.
For example: to call telephone number 9999 9999 in London, dial
0011 4420 9999 9999.
LifeLine Options
Lifeline allows you to use VoIP phone service and PSTN phone ser-
vice through the ZyXEL 2602HWL.
- You can receive incoming PSTN phone calls.
- You can make outgoing PSTN phone calls by dialing a prefix * then
wait 5 seconds, the phone will then switch from VoIP to PSTN.
- You can still make PSTN phone calls if the ZyXEL 2602HWL loses
power.
5. 0 Change ADSL Password
5.1 For security purposes we highly recommend you to change
your password. Go to the following link to change your
password:
https://cyberstore.tpg.com.au/your_account/changepass.html
Activation of your new password will take approx.15 minutes.
NOTE: we will now be logging into ZyXEL router.
5.2 Browse to 192.168.1.1.
5.3 Enter“admin”into the password field. (TPG ZyXEL default
password “admin”).
5.4 Click on Login.
5.5 Click on WAN, underneath the Advanced Setup menu.
5.6 Click on WAN Setup, underneath the WAN Functions heading.
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4. 0 Test VoIP Account

5.7 In the Password, underneath the Login Information heading,
type your new TPG Password.
5.8.1Click on the Apply button, at the bottom of the screen.
5.8.2 Click on the Main Menu button on the left hand side
5.9 Click on Voice, underneath the Advance Setup menu.
5.10 Click on SIP Setting, beneath the Voice - Voice Functions
heading.
Support Information
For any installation, configuration or billing enquiries, please call:
1300 360 855
Or you can email your queries to [e-mail]
Or visit www.tpg.com.au/helpdesk for further information.
The Help Desk service is available:
Monday to Friday 8:00am - Midnight
Weekends 9:00am - 9:00pm
Public holidays 9:00am - 6:00pm
5.11 In the SIP Number textbox, beneath the SIP Settings heading,
type the TPG Username .
5.12 In the User-ID textbox, beneath the Authentication heading,
type the TPG Username.
5.13 In the password textbox, beneath the Authentication
heading, type the TPG Users Password.
5.14 Click the Apply button.
5.15 Click on Logout, on the left hand menu.
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