3M G5 User manual

3M™ Drive-Thru Systems Model G5 and Model XT-1
Installation Manual

March 2014 – Revision 2.0
3M Commercial Solutions Division
3M™ Drive-Thru Systems Model G5 and Model XT-1
Installation Manual

Table of Contents
3M™ Drive-Thru Systems Model G5 and Model XT-1
Installation Manual
March 2014 – Revision 2.0
Page 3 of 74
Table of Contents
Overview..................................................................................................................................... 5
Safety Information ................................................................................................................... 5
Other Conventions................................................................................................................... 6
Installation................................................................................................................................ 10
Overview of Installation ......................................................................................................... 10
Required Materials (Not Supplied) ........................................................................................ 10
Design the Installation ........................................................................................................... 10
Install the Battery Charger..................................................................................................... 13
Install the Order Point Speaker and Microphone Assemblies............................................... 16
Install the Vehicle Detector(s)................................................................................................ 16
Assemble the 3M™ Drive Thru Headset G5......................................................................... 16
Install the Base Station.......................................................................................................... 19
Installing Accessory Boards in the Base Station................................................................... 30
Power Up............................................................................................................................... 34
Configuration ........................................................................................................................... 35
Enter Configuration Mode...................................................................................................... 35
Navigating the Base Station Display..................................................................................... 35
Configuring with a Computer................................................................................................. 37
Change Basic Volume Settings............................................................................................. 39
Change the Monitor Volume.................................................................................................. 40
Change the Night Volume ..................................................................................................... 41
Registering Headsets ............................................................................................................ 42
Change Noise Reduction Level............................................................................................. 43
Set System Date and Time.................................................................................................... 44
Change Global Settings......................................................................................................... 44
Order Taking Modes Setup ................................................................................................... 49
Change Site Scheduling........................................................................................................ 50
Change Site Information........................................................................................................ 51
Change Self Monitoring......................................................................................................... 51
Change Passcodes ............................................................................................................... 51
Two Base Station Setup........................................................................................................ 52
Installer Setup........................................................................................................................ 52
Factory Setup (Restore Factory Defaults)............................................................................. 53
Create and Load Templates.................................................................................................. 53
Reboot System...................................................................................................................... 53
Check the Revision Levels.................................................................................................... 53
Activate the Backup Intercom................................................................................................ 53
Change the Microphone Preamp Gain.................................................................................. 54
Installer Access ..................................................................................................................... 54
Troubleshooting ...................................................................................................................... 55
Headset Indicator Lights........................................................................................................ 55
General Troubleshooting....................................................................................................... 57
Battery and Battery Charger Troubleshooting....................................................................... 59
Appendix: Declaration of Conformity.................................................................................... 60
Appendix: Base Station Specifications................................................................................. 61
Physical ................................................................................................................................. 61
Electrical................................................................................................................................ 61
Functional.............................................................................................................................. 61
Appendix: Best Practices ....................................................................................................... 62
PreAmp Setting ..................................................................................................................... 62
Volume Control...................................................................................................................... 62
Optimizing the Installation ..................................................................................................... 62
Dealing with Delay/Echo........................................................................................................ 63

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3M™ Drive-Thru Systems Model G5 and Model XT-1
Installation Manual
Appendix: Dual Lane Installation Instructions..................................................................... 65
Recommended Procedure..................................................................................................... 65
Appendix: 3M™ Acoustic Kit Installation Guide.................................................................. 67
Installation Guidelines — Separate Housings....................................................................... 67
Installation Guidelines — Single Housing ............................................................................. 68
Appendix: Loop and cable condition test............................................................................. 70
Index.......................................................................................................................................... 71

Overview
3M™ Drive-Thru Systems Model G5 and Model XT-1
Installation Manual
March 2014 – Revision 2.0
Page 5 of 74
Overview
Safety Information
Safety Rules
Read, understand, and follow all safety information contained in these
instructions prior to installation & operation of the 3M™ Wireless
Communication System Model XT-1 and the 3M™ Drive Thru Headset G5.
Failure to follow all instructions listed could result in electrical shock, fire
and/or other personal injury. Retain these instructions for future reference.
Intended Use
The 3M™ Wireless Communication System Model XT-1 and the 3M™ Drive
Thru Headset G5 are intended for use to provide 2-way radio-frequency audio
communication in quick service drive-through restaurants and convenience
stores.
The system must be installed as specified in the 3M™ Wireless Communication
System Model XT-1 Installation Instructions and operated as specified in 3M™
Wireless Communication System Model XT-1 Operating Instructions in quick
service drive-through restaurants and convenience stores. It has not been
evaluated for other uses or locations.
Signal Words
Explanation of Signal Word Consequences
WARNING: Indicates a potentially hazardous situation, which, if
not avoided, could result in death or serious injury
and/or property damage.
CAUTION: Indicates a potentially hazardous situation which, if
not avoided, could result in minor or moderate
injury and/or property damage.
NOTICE: Indicates a potentially hazardous situation, which, if
not avoided, may result in property damage.
System Warnings
WARNING
To reduce the risks associated with hazardous voltage:
•Disconnect power to the receptacle before installing or removing the
Base Station Power Supply. When removing receptacle cover screw,
cover may fall across plug pins or receptacle may become displaced.
Use only with duplex receptacle having center screw. Secure unit in
place by receptacle cover screw.
•If power supply is supplied with a grounding pin, connect directly to a
grounding receptacle – 3 prong.
•Do not use the XT-1 Base Station or the XT-1 Headset or the G5
Battery Charger if the power supply cord or enclosure is damaged.

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3M™ Drive-Thru Systems Model G5 and Model XT-1
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CAUTION
To reduce the risks associated with environmental contamination due to
battery pack & to lead in the solder:
•Dispose of batteries, power supplies, battery charger and base
station in accordance with federal, state & local requirements. If
preferred, return these components to 3M Service Center for recycle.
Other Conventions
Important Notes and Notes
Important Note:
It is strongly recommended that you pay attention to information inside of an
“Important Note:” box.
Note:
You may find information inside of a “Note:” box helpful.
FCC and Industry Canada Information
Important Note:
FCC RF Exposure Statement:
3M™ Wireless Communication System, Model XT-1 and the 3M™ Drive
Thru Headset G5 comply with FCC RF radiation exposure limits set forth for
an uncontrolled environment when operating based on time-averaged output
power with duty cycle not to exceed 7.63% with a separation distance of
25mm. The wireless system must not be co-located or operating in
conjunction with any other antenna or transmitter.
The XT-1 Base Station complies with FCC RF radiation exposure limits.
This equipment should be installed and operated with a minimum distance of
20cm between the radiator and your body. This includes any external
antenna. For any external antenna that is used with the XT-1 Base Station,
the minimum length of RF cable required is 75 feet.
•Use the power supply indoors and in dry locations only.
To reduce the risks associated fire, explosion & property damage:
•Do not open, crush, or expose to heat above 55 °C/130 °F. For
additional charging and use instruction refer to operators manual
•The battery used in this device may present a risk of fire or chemical
burn if mistreated. Do not disassemble, heat above 55 C/130 F, or
incinerate. Replace model XT-1 battery with Lithium-Ion battery 3M
78- 6911-4721-5 only. Replace model G5 battery with Lithium-Ion
battery 3M 78-8117-4656-5 only. Use of another battery may present
a risk of fire or explosion. Keep away from children. Do not
disassemble and do not dispose of in fire.
•Always replace batteries, battery chargers and power supplies with
3M approved units acceptable for use in this system to avoid system
function & safety concerns.
•Do not modify this 3M™ Wireless Communication System Model XT-
1, or 3M™ Drive Thru Headset G5. Install only 3M provided
components. Use only 3M approved system replacement parts.

Overview
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Installation Manual
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The use of accessories not approved by 3M Company, including but not
limited to batteries, antennas, wall adapters, chargers, ear pads and foam tips
and convertible covers, may cause your headset to malfunction or in the case
of unapproved electrical accessories may cause the devise to exceed RF
energy exposure guidelines.
FCC Note:
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
Canada Note: CAN ICES-3 A/NMB-3 A
This device complies with part 15 of the FCC Rules and with Industry Canada
license-exempt standard RSS-210 as of the date printed. Operation is subject
to the following two conditions: (1) this device may cause interference, and
(2) this device must accept any interference, including interference that may
cause undesired operation of the device.
Cet appareil est conforme avec la norme RSS-210 d'Industrie Canada exempte
de licence à compter de la date imprimée. Son fonctionnement est soumis aux
deux conditions suivantes : (1) cet appareil peut causer des interférences, et
(2) cet appareil doit accepter toute interférence, y compris celles pouvant
provoquer un fonctionnement indésirable de l'appareil.
FCC and IC Identifiers:
XT-1 Headset:
FCC ID: DGFBCSDXT1H
IC: 458A-BCSDXT1H
XT-1 Base Station:
FCCID: DGFBCSDXT1B
IC: 458A-BCSDXT1B
3M™ Drive Thru Headset G5:
FCCID: DGFBCSDG5H1
IC: 458A-BCSDG5H1

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3M™ Drive-Thru Systems Model G5 and Model XT-1
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Note:
Modifications to this device shall not be made without the written consent of
3M Company. Unauthorized modifications may void the authority granted
under Federal Communication Rules and Industry Canada Rules permitting
the operation of this device.

Overview
3M™ Drive-Thru Systems Model G5 and Model XT-1
Installation Manual
March 2014 – Revision 2.0
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Installation
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3M™ Drive-Thru Systems Model G5 and Model XT-1
Installation Manual
Installation
Overview of Installation
Installation involves the following main steps:
1. Design the installation
2. Install the battery charger and begin charging the batteries.
3. Install the order point speaker and microphone assemblies.
4. Install the base station(s).
5. Install the vehicle detector loop(s).
6. Install accessory boards in the base station(s).
Required Materials (Not Supplied)
•Standard or surface-mount conduit (metal or plastic) to enclose all
system wiring.
•Assortment of sheet metal screws and wall anchors
•Sufficient 18 to 20 AWG, (1.02 to 0.81mm diameter) shielded twisted-
pair audio cable, sufficient in length to connect the speaker and
microphone assembly from the order point to the base station.
•Recommend basic tool kit - screw drivers, pliers, wire strippers,
crimping tools, scissors, soldering iron, solder, crimp caps, electrical
tape, wire ties, etc
Important Note:
The twisted pair of wires for the microphone connection must be shielded for
proper operation. In duplex systems, microphone and speaker cannot be in
the same jacket unless specially designed for duplex such as 3M™ Cable part
number 78-8117-4313-3.
•Sufficient shielded twisted-pairs of audio cable to connect other
components such as grill monitor speaker, vehicle detection device, etc.
Design the Installation
There are multiple ways to install the intercom system. Before you begin you
must understand how many components you will be installing and where they
must be installed. Use the installation checklist (if available) and these
instructions to assist you in designing the system.

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Determine the Drive Thru Type(s)
Following is a brief description of each drive thru type:
•A Single Drive Thru (see Figure 1) is the most common configuration.
It is comprised of one lane of traffic with one order point, and one or
two drive thru windows for payment and pick up.
Figure 1
•A Tandem Drive Thru (see Figure 2) is comprised of a single lane of
traffic with two order points (one in front of the other) and one or two
drive thru windows for payment and pick up.
Figure 2
Pick Up
Cash
Order
Point #2
Order
Point
#1
Pick Up
Cash
Order Point

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3M™ Drive-Thru Systems Model G5 and Model XT-1
Installation Manual
•A Side-by-Side Drive Thru, (See Figure 3) also known as a “Y” or
“Merge” drive thru, is comprised of two lanes of ordering traffic side-
by-side, each with its own ordering point, but merges into a single lane
with one or two drive thru windows for payment and pick up.
Figure 3
•A Dual Drive Thru (see Figure 4) is comprised of two completely
separate drive thru systems, each with its own lane, usually on opposite
sides of the building, its own order point, and one or two drive thru
windows for payment and pick up. The simplest dual drive thru is two
single drive thrus, but it is possible to have dual tandem, dual side-by-
side, or even a combination of different drive thru types.
Figure 4
Number and Configuration of Base Stations
Regardless of the drive thru type(s) there must be one base station for each order
point:
Pick Up
Cash
Order
Point #2
Order
Point #1

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•Single drive thrus always have one base station.
•Tandem, Two lane, and Side-by-Side (Y-Merge) drive thrus always
have two base stations, and they must be wired together as a pair.
Number and Type of Vehicle Detectors
There can be several vehicle detectors for each base station.
•There is always one vehicle detector at the ordering point.
•There is usually a vehicle detector at each drive thru window.
•There are sometimes one or more vehicle detectors at other locations in
the parking lot to detect vehicles approaching the restaurant or waiting
bay to monitor parked vehicles waiting for an order.
There are two basic types of vehicle detector output signal: presence and pulse.
•Presence detectors are most common. They tell the base station when a
vehicle is present over the detector. They remain active as long as the
vehicle stays within the range of detection.
•
•Pulse detectors are less common. They tell the base station when a
vehicle has arrived, but have no mechanism to know if or when the
vehicle leaves. An air hose is typically used to provide the pulse signal
when a vehicle rolls over it.
Install the Battery Charger
The G5 headset batteries can be charged while the battery is still in the headset
using the G5 Headset Charging Station G5 or separately using a standalone
3MTM Drive-thru Headset Battery Charger, G5 12-slot. All lights and indications
will flash on the battery and not on the chargers.
The XT-1 headset uses the 6-slot or 3-slot battery charger.
3MTM Drive-thru Headset Battery Charger, G5 12-slot
The battery charger uses the same power adapter as the basestation.
Perform the following steps to install and use the 12-slot battery charger
•Select a placement location, either
A flat, dry surface such as a desktop or shelf.
An easy-to-reach wall location if you have the optional wall-mount
bracket.
•The power cord should be in place where it cannot be pinched or bent
•Install the wall-mount bracket on the wall, if applicable.
•Place the charger on the wall-mount bracket or surface.
•Connect the power supply transformer between the wall receptacle and
the charger.
•Insert each battery to be charged into a slot on the charger. The LED
lights on the battery will light up indicating the level of charge. Each
LED indicates a charge of 25%. When all LEDS are lit steady green,
the battery is fully charged.
•When charging is complete, the batteries are ready for use.

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3MTM Drive-Thru Headset Charging Station, G5:
Headset Charging Station, G5 uses the same power adapter as the basestation.
Perform the following steps to install and use the Headset Charging Station, G5
•Select a placement location, either
A flat, dry surface such as a desktop or shelf.
An easy-to-reach wall location if you have the optional wall-mount
bracket.
•The power cord should be in place where it cannot be pinched or bent
•Install the wall-mount bracket on the wall, if applicable.
•Place the charger on the wall-mount bracket or surface.
•Connect the power supply transformer between the wall receptacle and
the charger.
•Insert a G5 Headset (with a G5 battery in it) into the Headset bay on the
charger.
Alternatively, you may insert the G5 battery to be charged into a slot on
battery bay of the charger.
•The LED lights on the battery will light up indicating the level of
charge. Each LED indicates a charge of 25%. When all LEDS are lit
green, the battery is fully charged.
•When charging is complete, the batteries are ready for use.

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Notes:
Power plugs are available on both sides of the stand-alone Battery Charger, G5,
12-slot to allow daisy chaining an additional Battery Charger, G5, 12-slot or a
Headset Charging Station, G5.
You may use the power plug on the last charger in the daisy chain to supply
power to the basestation.
Notes: Wall mounting
Both types of battery chargers can be mounted on the wall. No hardware or
brackets are provided.
XT-1 6-slot or 3-slot battery charger.
Perform the following steps to install and use the 6-slot or 3-slot battery charger
(see Figure 5).
Figure 5
•Select a placement location:
A flat, dry surface such asa desktop or shelf.
An easy-to-reach wall location if you have the optional wall-mount
bracket.
•The power cord should be in place where it cannot be pinched or bent
•Install the wall-mount bracket on the wall, if applicable.
•Place the charger on the wall-mount bracket or surface.
•Connect the power supply transformer between the wall receptacle and
the charger. The charge indicator lights will flash.
•Insert each battery to be charged into a slot on the charger. The charge
indicator lights for each slot will light steadily red to indicate that the
battery is charging or green to indicate that the battery is fully charged.
•When charging is complete, the batteries are ready for use.
Three-Slot Charger
Six-Slot Charger
Power Supply Transformers

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Notes:
A fully discharged (dead) battery can take as long as 3 ½ hours to recharge.
Fully charged batteries should be stored whenever they are not in use.
Leaving them on the charger does not harm them or waste energy.
Install the Order Point Speaker and Microphone Assemblies
Use the recommended speaker and microphone systems listed below and follow
the included instructions:
•3M™ Microphone Assembly. Part # 78-6911-4935-1
•3M™ Speaker Assembly, Duplex, 5 inch. Part # 78-6911-4411-3
For information on wiring the speaker and microphone to the base station, see
“Base Station to Component Wiring,” page 24.
Note: Solder and insulate, using heat shrinkable crimp caps, all connections
including loop, microphone and speaker.
It is recommended that the microphone and speaker be acoustically separated by
treating the speaker post with the 3M Acoustic Kit. For more information refer
to “3M™ Acoustic Kit Installation Guide” in the appendix section on page 65
Install the Vehicle Detector(s)
Follow the instructions provided with the vehicle detectors for installing the
detector loop(s), speakers, and microphones.
For information on wiring and configuring the vehicle detector(s) to the base
station see “Base Station to Component Wiring,” page 24.
For information on installing the vehicle detector circuit boards in the base
station, see “Installing Accessory Boards in the Base Station” on page 30
Assemble the 3M™ Drive Thru Headset G5
The components that make up a 3M™ Drive Thru Headset G5 are packaged and shipped
as individual parts:
3M™ Control Pod, G5 (includes a pack of ID Tags)
3M™ Carrier, G5 (includes a pack of ID Tags) and
3M™ Battery, G5
Use the instructions below to assemble these parts to make a fully functional headset.
Installing ID Tags
In 3MTM drive-thru systems with Reminder and Alert features in V5 release software
installed, you can (by installing ID tags on each headset ) easily
- Assign and identify headsets to crew members
- Attend to hygiene concerns
Each Control Pod and Carrier shipped has a bag enclosed with 8 different colored tags
that can be interchanged by the staff. The Control Pod and Carrier come pre-installed
with Black ID Tags. The colors included in the bag are:
Red, Green, Blue, Yellow, Purple, Black, White, Orange
Follow the procedure below to install ID Tags:
•Remove the existing ID Tag from the Control Pod and Carrier as shown below
•Replace this Tag with one of your choice from the bag of ID Tags

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Assembling the Control Pod and Carrier
Follow the procedure below to assemble the Control Pod and Carrier to form a fully functional
headset
•On the opposite side of the Headset Carrier, ensure that the Control Pod Locking
Mechanism is in the unlocked position by sliding it all the way to the left. A small flat
head screwdriver or other similar tool can be used to slide the locking mechanism if
needed. See Figure 1 below.
•Align Charging Contact Block on Control Pod into the Charging Contact Block
Receptacle of the Headset Carrier. Once the Charging Contact Block is set into in the
Receptacle it will act as hinge or pivot point. See Figure 2
•Gently press the two halves together until they securely snap into place at the top. You
may need to apply a slight downward pressure to align the connections appropriately.
When the Control pod is connected to Carrier you will hear a slight click sound. See
Figure 3
•Slide locking mechanism on opposite side of carrier to the locked position. See Figure 1.
•Insert battery into the now assembled headset. See Figure 4.
•LED indicator lights on the Headset should start blinking (refer to component
Identification and Description section below). The headset is now ready for registrations
to a base station.
Figure 1

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Figure 2 Figure 3
Figure 4

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Install the Base Station
Choose a Location
Generally, the base station should be located centrally, and close to the order
takers. However there are several important guidelines that must be followed to
reduce the risk of problems. Follow the guidelines to ensure that the base
station(s) can communicate with headsets in any foreseeable location:
•Do not assume that the location of an old base station is suitable for a
new base station.
•The LCD screen should be approximately 5 ft (1.5 m) from the floor.
•The base station should be at least 3 ft (1 m) from large metallic
fixtures or appliances.
•The base station should be within 6 ft (2 m) of a 110VAC, 15A or 20A
electrical outlet.
•The base station should be placed away from inside corners, airborne
grease, and moisture.
•Easily visible and the keypad accessible.
Pre-Testing the Location
Before you permanently mount the base station(s), one person can pre-test the
signal using the following procedure:
•Temporarily mount the base station where you think it may have good
range.
•Power the base station.
•Register two headsets.
•Change the order taking mode to Always On.
•Put on two headsets.
•Tap the talk button on one of the headsets.
•Walk around the location, talking as you walk.
If you can hear yourself in the other headset in all desirable order-
taker positions, the base station is in a suitable location.
If you cannot hear yourself in the other headset in all desirable
order-taker positions, the base station should be move to a
different location.
Important Notes:
To ensure the best operating range for your system, locate the base station
where it is not within three feet of or blocked by large steel structures such as
doors, walls, or large appliances.
If you plan to use an outside order taker, be sure that the base station’s range
includes the outside order taker location.
If the best location you find is still unable to communicate to all areas, you
may need to install an external antenna.
Removing and Replacing the Cover
To remove the base station cover:
•Disconnect power from the base station.
•Loosen the two screws located at the bottom of the cover.

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•Lift the cover upward and away. The display and keypad remain with
the base, not with the cover.
To replace the base station cover:
•Verify there are no obstructions (tools, etc.) in the way of the cover
being closed.
•Align the top edge of the cover with the base.
•Swing the bottom half of the cover down into place and gently push it
against the base until it locks into place. Tighten the two screws
located at the bottom of the cover.
Mount the Station
Perform the following procedure to install the base station (See Figure 6).
•Remove the base station cover: