3M HEADSET C1060 User manual

Headset Intercom System
Model C1060
Operating Instructions

Model C1060 Table of Contents
©3M 2006 i
Safety Information ..........................................................................................................................iii
Intended Use .............................................................................................................................................iii
FCC Information.............................................................................................................................iv
System Description..........................................................................................................................1
Introduction...............................................................................................................................................1
System Configurations..............................................................................................................................1
Single–Lane Standard Communication System .................................................................................1
Single–Lane Duplex Communication System....................................................................................1
Dual–Lane Standard Communication System....................................................................................1
Dual–Lane Duplex Communication System......................................................................................1
Cross–Lane Communication System .................................................................................................1
System Components..................................................................................................................................2
Base Station........................................................................................................................................2
Headset...............................................................................................................................................2
Programming Station..........................................................................................................................3
Battery Charger ..................................................................................................................................3
Controls and Indicator....................................................................................................................4
Base Station ..............................................................................................................................................4
Headset......................................................................................................................................................5
Battery Chargers .......................................................................................................................................7
Headset Preparation........................................................................................................................8
Adjusting Headband Size...................................................................................................................8
Positioning the Ear Pad and Microphone...........................................................................................8
Operation .........................................................................................................................................9
System Startup ..........................................................................................................................................9
Turning On the Base Station ..............................................................................................................9
Turning On the Headset......................................................................................................................9
Operating Modes.......................................................................................................................................9
Standby Mode.....................................................................................................................................9
Talk/Listen Mode ...............................................................................................................................9
Single–Lane Standard or Duplex Communication Systems........................................................9
Dual–Lane Standard or Duplex Communication Systems...........................................................9
Cross–Lane Communication Systems .........................................................................................9

Table of Contents Model C1060
©3M 2006
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Talk Lock Mode (“Hands Free”) .......................................................................................................10
Page Mode..........................................................................................................................................11
Page Monitor Mode ...........................................................................................................................11
Special Considerations .............................................................................................................................12
Maintenance.....................................................................................................................................13
Headset .....................................................................................................................................................13
Replacing the Battery.........................................................................................................................13
Replacing the Ear and Headband Pads...............................................................................................14
Battery Charger.........................................................................................................................................15
Location .............................................................................................................................................15
Cleaning the Contacts ........................................................................................................................15
Batteries....................................................................................................................................................15
Care, Handling, and Storage..............................................................................................................15
Low Battery Tone ..............................................................................................................................15
Charging Batteries..............................................................................................................................15
Disposing of Batteries........................................................................................................................16
Making Sure Batteries are Ready for Use..........................................................................................16
Important Information about C1060 Rechargeable Batteries ............................................................16
Special Instructions for System Manager.....................................................................................17
Programming the Headset for Cross–Lane Operation..............................................................................17
Reprogramming .................................................................................................................................17
Enabling/Disabling the Talk Lock Feature...............................................................................................18
Changing Channels if Interference is Encountered ..................................................................................18
Changing the Day/Night Switch Setting...................................................................................................21
Adjusting the Monitor Speaker Volume...................................................................................................22
Troubleshooting...............................................................................................................................23
Introduction ..............................................................................................................................................23
System Troubleshooting...........................................................................................................................23
Battery and Battery Charger Troubleshooting..........................................................................................26
Service......................................................................................................................................................26

Model C1060 Safety Information
©3M 2006 iii
SAFETY INFORMATION
Safety Rules for C1060 Installation Instructions & C1060 Operating Instructions
Read, understand, and follow all safety information contained in these instructions prior to
installation & operation of the 3M Headset Intercom System, Model C1060. Failure to follow all
instructions listed could result in electrical shock, fire and/or other personal injury. Retain these
instructions for future reference.
Intended Use:
The 3M Headset Intercom System Model C1060 is intended for use to provide 2-way radio-
frequency audio communication in quick service drive-through restaurants and convenience
stores.
The system must be installed as specified in the Model C1060 Installation Instructions and
operated as specified in Model C1060 Operating Instructions in quick service drive-through
restaurants and convenience stores. It has not been evaluated for other uses or locations.
EXPLANATION OF SIGNAL WORD CONSEQUENCES
WARNING: Indicates a potentially hazardous situation, which, if not avoided, could
result in death or serious injury and/or property damage.
CAUTION: Indicates a potentially hazardous situation, which, if not avoided, may
result in minor or moderate injury and/or property damage.
CAUTION: Indicates a potentially hazardous situation, which, if not avoided, may
result in property damage.
EXPLANATION OF PRODUCT SAFETY LABEL SYMBOLS
Attention: Read accompanying
documentation
Warning: Risk of Electric Shock
9IMPORTANT NOTES
Important notes are used in the C1060 Installation Instructions and C1060 Operating Instructions to
denote system function or performance information.

Safety Information Model C1060
©3M 2006
iv
WARNING
To reduce the risks associated with hazardous voltage:
• Disconnect power to the receptacle before installing or removing the Base Station Power
Supply. When removing receptacle cover screw, cover may fall across plug pins or
receptacle may become displaced. Use only with duplex receptacle having center screw.
Secure unit in place by receptacle cover screw.
• If power supply is supplied with a grounding pin, connect directly to a grounding receptacle -
3 prong.
• Use inside in a dry location only.
To reduce the risks associated fire & property damage:
• Do not open, crush, expose to heat above 200 F or incinerate the battery.
• Always replace batteries, battery chargers and power supplies with 3M approved units
acceptable for use in this system to avoid system function & safety concerns.
CAUTION
To reduce the risks associated with environmental contamination due to battery pack & to
lead in the solder:
• Dispose of batteries, power supplies, battery charger and base station in accordance with
federal, state & local requirements. If preferred, return these components to 3M Service
Center for disposal.
IMPORTANT INFORMATION
• Clean battery, battery charger & headset contacts with a water moistened cotton swab.
• Recommend turning the headset off then back on (which automatically sets the volume to mid level) then adjust
volume to preferred level prior to each user change.
• For communications equipment sales and service, contact your local 3M authorized intercom dealer. If special
service assistance is needed, or for information on how to properly dispose of your non–functional C1060
rechargeable batteries, please call [phone]. For more information, visit the 3M Foodservice Web site:
http://www.3m.com/foodservice
FCC INFORMATION
This device complies with part 15 of the FCC Rules listed ID HCQ3B63MH3, Canada 2309104369A and Australia & New
Zealand AS4268.2.1995 & AS3548.1995.A2.1997. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation. These limits are designed to provide a reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manuals, may cause harmful interference to radio
communications. Changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.

Model C1060 System Description
©3M 2006
1
The 3M Model C1060 Headset Intercom System is a wireless intercom system
designed for high reliability, compactness, and ease of service.
The system can be programmed to operate on any one of 16 different channels
to provide high–quality audio performance and reduce the possibility of
interference between neighboring wireless systems.
The system can be configured in one of five ways depending on the number of
menu signs (lanes) at the facility and the type of communication desired.
The single–lane standard communication system provides standard
communication (talk or listen) for facilities that have one menu sign.
The system consists of one base station and one or more headsets and battery
chargers.
The single–lane duplex communication system provides duplex communication
(simultaneous talk and listen) for facilities that have one menu sign.
The system consists of one base station and one or more headsets and battery
chargers.
The dual–lane standard communication system provides standard
communication (talk or listen) for facilities that have two menu signs.
The system consists of two independent systems - one dedicated to menu sign 1
and the other dedicated to menu sign 2. The headsets are programmed to work
with one system or the other and are labeled accordingly (1 or 2).
The dual–lane duplex communication system provides duplex communication
(simultaneous talk and listen) for facilities that have two menu signs.
The system consists of two independent systems - one dedicated to menu sign 1
and the other dedicated to menu sign 2. The headsets are programmed to work
with one system or the other and are labeled accordingly (1 or 2).
The cross–lane communication system provides duplex communication
(simultaneous talk and listen) for facilities that have two menu signs.
The system consists of two duplex systems that are connected to a cross–lane
module. The headsets are programmed for either lane 1 or lane 2.
During off–peak hours, the cross–lane module can be turned ON to link the two
systems and enable one operator to simultaneously talk and listen to customers
at menu sign 1 or menu sign 2 or with other headset operators.
During peak hours, the cross–lane module can be turned OFF to separate the
systems and enable menu sign 1 operators to talk to customers at menu sign 1,
and menu sign 2 operators to talk to customers at menu sign 2.
Introduction
System
Configurations
Single-Lane Standard
Communication
S
y
stem
Dual-Lane Standard
Communication
S
y
stem
Dual-Lane Duplex
Communication
S
y
stem
Single-Lane Duplex
Communication
S
y
stem
Cross-Lane
Communication
S
y
stem

System Description Model C1060
©3M 2006
2
The number of system components and the procedures necessary to operate
them vary depending on the system configuration. However, four components
are common to all system configurations.
The base station is the interface between the customer at the menu sign and the
headset worn by the operator. See Figure 1.
Figure 1. Base Station
The headset is a wireless, battery–powered, two–way radio used by the operator
to communicate with menu sign customers and with other store personnel who
are wearing headsets.
Headsets feature a light–weight design to provide for comfort. The headset pads
can be easily replaced. See Figure 2.
Figure 2. Headset
Systems
Components
Base Station
Headset

Model C1060 System Description
©3M 2006
3
The programming station is used to program C960 and C1060 headsets to the
same channel as the base station. Infrared light is used to transfer program data
to the C1060 headset and a separate jack is provided for the C960 headset
programming cable. See Figure 3.
Figure 3. Programming Station
The battery charger charges headset batteries in approximately 1.5 to 2 hours.
The charger is available in 3–slot and 6–slot versions. See Figure 4.
Figure 4. 3–Slot and 6–Slot Battery Chargers
Battery Charger

Controls and Indicators Model C1060
©3M 2006
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The base station controls and indicators are shown below.
Figure 5. Base Station Controls and Indicators
The ON/OFF switch controls power to the base station.
This indicator lights when the ON/OFF switch is in the ON position.
9Note
If for some reason the C1060 headset system does not operate and the system
includes an optional wired backup system, turn off the C1060 Base Station to
enable the backup system.
With the switch in the DAY position, the volume of the menu sign speaker is
increased for daytime operation. With the switch in the NIGHT position, the
volume of the menu sign speaker is decreased for nighttime operation. (Sound
travels further and more efficiently at night.)
These indicators light to show which of the 8 channels is selected.
This indicator blinks when the Noise Reduction Module is switched on.
This button turns the optional Noise Reduction Module on or off.
This indicator lights when headset Page communications occur.
This indicator lights when headset–to–menu sign “Talk” communications occur.
This indicator lights when a vehicle is detected at the menu sign.
This access hole allows for adjusting the volume of the optional monitor
speaker.
This indicator blinks if the optional vehicle detector or loop has failed.
This indicator lights if the optional vehicle detector is operating.
Base Station
1 ON/OFF Switch
2 POWER
Indicator
3 VOLUME
DAY/NIGHT
Switch
4
C
h
a
nn
e
l In
d
i
cato
r
s
5
N
RM In
d
i
cato
r
6 NRM On/Off
Button
7 Pa
g
e Indicator
8 Talk Indicator
9 Vehicle Indicator
10 Monitor Volume
Access
11 Loop Failure
12 Detector Power

Model C1060 Controls and Indicators
©3M 2006
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The headset controls are shown below.
4
Figure 6. Headset Controls
Press the switch once to turn on the headset, and press it again (when the headset
is on) to turn off the headset
Press the volume up control to increase the volume in the headset earpiece.
Press the volume down control to decrease the volume.
When either volume control is pressed, the headset emits a short tone to indicate
the new volume level. There are multiple volume levels from minimum to
maximum.
If the headset volume is at its maximum level, a low, continuous tone sounds
when the volume up control is pressed. A low, continuous tone also occurs
when the volume reaches minimum level and the volume down control is
pressed.
When the headset is turned on, headset volume automatically returns to the mid-
range level. Note that even when set to its lowest level, headset volume is not
turned completely off.
Press and hold the T1 (Talk Lane 1) switch to talk to the customer at the menu
sign in lane 1. Release the switch to listen.
1 ON / OFF Switch
Headset
2 Volume UP
Control
3 Volume DOWN
Control
4 T1 (Talk Lane 1)
Switch
5
4
6
16
7
3
2
1
13
10
11
12
15 8
9
14

Controls and Indicators Model C1060
©3M 2006
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For dual–lane systems, press and hold the T2 (Talk Lane 2) switch to talk to the
customer at the menu sign in lane 2. Release the switch to listen.
For single–lane systems, T2 can also be used to talk to lane 1.
Press and hold the Page switch to talk to internal personnel without being heard
by the customer at the menu sign. Release the switch to listen. (With the switch
released, you can hear both menu sign customers and internal paging.)
For duplex systems, press the talk lock switch once to talk and listen to the
customer. This enables hands–free operation.
Push the battery release up and hold it there while removing the battery from the
headset housing.
This rechargeable battery provides power to the headset.
This window accepts the Infrared programming signals from the programming
station to allow the headset to be programmed to the same channel as the base
station.
The microphone sends the headset operator’s voice to the menu sign or other
headset operators while eliminating unwanted background noise.
The replaceable windscreen optimizes the sound and protects the microphone.
The earphone is a speaker that broadcasts the voice from the customer at the
menu sign or from other headset operators. The replaceable earpad covers the
earphone and cushions the operator’s ear to provide comfort. Earpad angle
adjustment is required.
The headband adjustment slide is used to increase or decrease the size of the
headband.
See Figure 12 for battery replacement. A 1/8-inch thick foam rubber pad
cushions the side of the operator’s head for comfort.
Indicates operating status of the headset as follows:
– glows green when power is on
– glows red when in Talk Lock mode
– flashes to indicate successful programming
5 T2 (Talk Lane 2)
Switch
6 Page Switch
7 Talk Lock Switch
(
Hands Free
)
8 Battery Release
9 Batter
y
10 Headset
Programming
Window
11 Micro
p
hone
12 Windscreen
15 Battery Side
14 Headband
Adjustment Slide
16 Indicator LED
13 Earphone/Earpad

Model C1060 Controls and Indicators
©3M 2006
7
The 3–slot and 6–slot battery charger controls are shown below.
Figure 7. Battery Chargers
The charging slots hold batteries during the recharging cycle.
The charging status indicators light RED or GREEN to indicate charging status:
RED indicates the battery is being charged.
GREEN to indicate the battery is fully charged.
This jack accepts the plug from the power supply cord.
The power supply provides power to the battery charger.
Battery Chargers
1 Charging Slots
2 Charging Status
Indicators
4 Power Supply
3 Jack

Headset Preparation Model C1060
©3M 2006
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Rotate ear cup and ear pad so that the indicator on the ear cup is aligned to the
back of your head. This sets the angle of the ear pad for a comfortable fit.
Figure 8a
Adjust the size of the headband until the ear pad rests against one ear and the
battery-side pad rests just above the other ear.
• Slide the headband out of the headset to make it larger.
• Push the headband into the headset to make it smaller.
Figure 8b. Headband Size
Rotate the microphone boom up or down so that its tip is in line with the corner
of your mouth. Do not bend the rubber microphone boom. See Figure 9.
Figure 9.
3. Positioning the
Microphone
2. Adjusting
Headband Size
1. Rotate Ear Cup
Headset Preparation

Model C1060 Operation
©3M 2006
9
System startup includes turning on the base station and each headset that will be
used.
To turn on the base station:
1. Slide the power ON/OFF switch to the ON position. Check to see that the
POWER indicator lights.
2. Slide the VOLUME switch to the desired position (DAY or NIGHT).
To turn on the headset, press the ON switch located on the inside of the
transceiver housing. A single tone will sound in the earphone and the LED
indicator will glow green to indicate the headset has been turned on.
The system has several operating modes. The number of available operating
modes depends on the system configuration (single–lane vs dual–lane, standard
communication vs duplex communication, etc.).
In the standby mode, the headset is on and waiting to receive communication
from the menu sign or other headset operators. This mode is available with all
system configurations.
Use the talk/listen mode to talk to the customer at the menu sign. This mode is
available with all system configurations.
Single–Lane Standard or Duplex Communication Systems
1. A single beep alert tone sounds in the headset at 2–second intervals when
the system detects a customer (vehicle) at the menu sign.
2. When you hear the alert tone, press and hold T1 or T2 to talk to the
customer at the menu sign. Release T1 or T2 to listen.
Dual–Lane Standard or Duplex Communication Systems
In dual–lane systems, some headsets are programmed to communicate with
Lane 1 and others are programmed to communicate with Lane 2. The headsets
are labeled accordingly.
1. An alert tone sounds in the headset when the system detects a customer
(vehicle) at the menu sign:
• The alert tone for Lane 1 is a single beep that repeats at 2–second
intervals.
• The alert tone for Lane 2 is a double beep that repeats at 2–second
intervals.
2. When you hear the single beep alert tone, press and hold T1 and talk to the
customer at menu sign 1. Release T1 to listen.
When you hear the double beep alert tone, press and hold T2 to talk to the
customer at the menu sign 2. Release T2 to listen.
Cross–Lane Communication Systems
Communication During Peak Hours
During peak hours, the cross–lane module is turned off and the system functions
like a dual–lane duplex system. Some headsets are programmed to
communicate with Lane 1 and others are programmed to communicate with
Lane 2. The headsets are labeled accordingly.
System Startup
Turning On the Base
Station
Turning On the
Headset
Operating Modes
Standby Mode
Talk/Listen Mode

Operation Model C1060
©3M 2006
10
Communication During Off–Peak Hours
During off–peak hours, the cross–lane module is turned on to enable a single
operator to communicate with customers in either lane (1 or 2).
1. An alert tone sounds in the headset when the system detects a customer
(vehicle) at the menu sign:
• The alert tone for Lane 1 is a single beep that repeats at 2–second
intervals.
• The alert tone for Lane 2 is a double beep that repeats at 2–second
intervals.
2. When you hear the single beep alert tone, press and hold T1 and talk to the
customer at menu sign 1. Release T1 to listen.
When you hear the double beep alert tone, press and hold T2 to talk to the
customer at the menu sign 2. Release T2 to listen.
Use this mode to operate “hands free.“ The talk lock mode is only available
with duplex system configurations.
In this mode, the headset automatically switches from standby to talk/listen
when a customer is detected at the menu sign. The headset automatically
switches back to standby when the customer leaves the menu sign.
9Notes
“Hands free” operation (talk lock mode) prevents all other headset operators
from communicating.
“Hands Free” operation will not work in cross lane mode.
To use the talk lock mode, press the talk lock switch on the transceiver housing.
To return to normal headset operation, press T1 or P.
The LED indicator changes from glowing green to glowing red when the
headset is in the talk lock mode.
Talk Lock Mode
(
“Hands Free”
)

Model C1060 Operation
©3M 2006
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Use this mode to talk to other operators who are wearing headsets without being
heard by the customer at the menu sign. This mode is available with all system
configurations.
To page another operator, press and hold the page switch. Release the page
switch to listen.
9Note
If you are not a menu sign operator, do not use the page mode while the menu
sign operator is communicating. Doing so may interrupt or prevent
communication between the menu sign operator and the customer.
Use this mode to listen for pages from other operators (without hearing the
communication to and from the menu sign). This feature is convenient for
managers and supervisors who only want to hear page communication. This
mode is available with all system configurations.
To use the page monitor mode:
1. Turn the headset OFF. See Figure 10.
Figure 10. Turning Headset OFF
2. While pressing and holding the page switch, turn the headset ON. This
locks the headset in the page monitor mode. See Figure 11.
Page Mode
Page Monitor Mode
LED
Indicator
Goes out
When Headset is
ON press
ON / OFF Switch

Operation Model C1060
©3M 2006
12
Figure 11. Page Switch and On / OFF Switch
To respond to a page, press P (page switch).
To return to normal headset operation:
1. Turn the headset OFF.
2. Turn the headset ON.
When using the talk/listen mode or the page mode, keep the following things in
mind:
• Communication between the menu sign operator and the customer may be
heard by several people.
• Only one headset operator can talk or page at a time.
• In the talk/listen mode, communication to and from the headset is heard by
menu sign customers and all operators who are wearing headsets (except
those in page monitor mode).
• In the page mode, communication from any headset is heard only by all
operators who are wearing headsets (not the customer at the menu sign).
Special
Considerations
LED Indicator
Turns green??
. . . then press
ON / OFF Switch
Press and hold
PAGE switch . . .

Model C1060 Maintenance
©3M 2006
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When the battery voltage is too low, the headset sounds a short, low–volume
tone at seven–second intervals to alert the operator to install a fully charged
battery. The “low battery tone” continues for two minutes after which the
headset turns off automatically to prevent damage to the batteries.
9Note
When installing a battery, make sure it is fully charged. It is important to
remember that an unused C1060 battery loses five percent of its charge per
week. If a battery has not been used for several weeks, make sure to charge
prior to use.
To replace the battery:
1. Slide and hold the battery release. See Figure 12.
2. Remove the discharged battery from the battery housing.
3. Insert a fully charged battery in the housing with the notch facing the
battery release. Make sure the battery is fully inserted (battery release
clicks). See Figure 12.
Figure 12.
Headset
Replacing the Battery

Maintenance Model C1060
©3M 2006
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To replace the ear pad, remove the worn/damaged ear pad from the ear cup and
replace it with a new pad. See Figure 13.
Figure 13.
To replace the headband pad, remove the worn/damaged pad by peeling it from
the back of the battery housing. Remove protective backing from new pad and
press it into place on the back of the battery housing. See Figure 13.
Replacing the Ear
and Headband Pads