3M C1025 User manual

Headset Intercom System
Model C1025
Operating Instructions
Headset and Transceiver Pack
Base Station

Model C1025 Table of Contents
©3M 2006 i
Intended Use ...................................................................................................................................iii
FCC Information............................................................................................................................iii
Service..............................................................................................................................................iii
System Descriptions .......................................................................................................................1
Introduction...........................................................................................................................................1
System Configurations..........................................................................................................................1
Single-Lane Standard Communication System.............................................................................1
Single-Lane Duplex Communication System...............................................................................1
Dual-Lane Standard Communication System...............................................................................1
Dual-Lane Duplex Communication System..................................................................................1
Cross-Lane Communication System.............................................................................................1
System Components..............................................................................................................................2
Base Station...................................................................................................................................2
Headset and Transceiver Pack.......................................................................................................2
Battery Charger.............................................................................................................................2
Controls and Indicators.................................................................................................................3
Base Station...................................................................................................................................................3
Headset and Transceiver Pack.......................................................................................................................4
Battery Chargers............................................................................................................................................6
System Setup...................................................................................................................................7
Introduction...........................................................................................................................................7
Attaching Tape Pull Tab to Type III Headset ...............................................................................7
Connecting the Headset to the Transceiver Pack..........................................................................7
Installing the Transceiver Pack.....................................................................................................8
Checking the Headset for Proper Fit.............................................................................................9
Adjusting Headband Size..............................................................................................................9
Positioning the Microphone..........................................................................................................9
System Operation...........................................................................................................................10
Turning On the Base Station.........................................................................................................10
Turning On the Transceiver Pack..................................................................................................10
Operating Modes...................................................................................................................................10
Standby Mode ...............................................................................................................................10
Talk/Listen Mode..........................................................................................................................10
Single-Lane Standard or Duplex Communication Systems ...................................................10
Dual-Lane Standard or Duplex Communication Systems......................................................10
Dual-Lane Duplex Cross-Lane Communication Systems......................................................11
Talk Lock Mode ("Hands Free")...................................................................................................11
Page Mode.....................................................................................................................................12
Page Monitor Mode.......................................................................................................................12

Table of Contents Model C1025
©3M 2006
ii
Special Considerations..................................................................................................................13
Maintenance....................................................................................................................................14
Transceiver Pack ...................................................................................................................................14
Replacing the Battery....................................................................................................................14
Battery Charger .....................................................................................................................................15
Location.........................................................................................................................................15
Cleaning the Contacts....................................................................................................................15
Batteries.................................................................................................................................................15
Care, Handling and Storage ..........................................................................................................15
Battery Voltage Low Tone............................................................................................................15
Charging Batteries.........................................................................................................................15
Disposing of Batteries...................................................................................................................16
Making Sure Batteries are Ready for Use.....................................................................................16
Important Information about C1025 Rechargeable Batteries........................................................17
Special Instructions for System Manager....................................................................................17
Programming the Transceiver Pack for Dual-Lane Cross-Lane Operation...........................................17
Reprogramming.............................................................................................................................17
Changing Channels if Interference is Heard..........................................................................................18
Changing the Day/Night Switch Setting ...............................................................................................19
Adjusting the Monitor Speaker Volume................................................................................................20
Troubleshooting..............................................................................................................................20
Introduction ...................................................................................................................................................20
System Troubleshooting................................................................................................................................20
Battery and Battery Charger Troubleshooting...............................................................................................22

Model C1025 Use and Information
©3M 2006 iii
Intended Use
The 3M Headset Intercom System, Model C1025, is designed to provide
2–way radio–frequency audio communication in quick service drive–
through restaurants and convenience stores.
Misuse of the Model C1025 could result in poor performance and/or
undesired operation.
FCC Information
This device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Service
Model C1025 system service needs can be fulfilled by your local 3M Food
Services Trade Department dealer. If special service assistance or
information is needed, please call 1-800-328-0033.

Use and Information Model C1025
©3M 2006
iv
(Blank Page)

Model C1025 System Descriptions
©3M 2006 1
The 3M Model C1025 Transceiver Pack Intercom System is a wireless
intercom system designed for high reliability, compactness, and ease of
service.
The system can be programmed to operate on any one of eight different
radio channels to provide high-quality audio performance and reduce the
possibility of interference between neighboring wireless systems.
The system can be configured in one of five ways depending on the number
of menu signs (lanes) at the facility and the type of communication desired.
The single-lane standard communication system provides standard
communication (talk or listen) for facilities that have one menu sign.
The system consists of one base station and one or more transceiver packs
and battery chargers.
The single-lane duplex communication system provides duplex
communication (simultaneous talk and listen) for facilities that have one
menu sign.
The system consists of one base station and one or more transceiver packs
and battery chargers.
The dual-lane standard communication system provides standard
communication (talk or listen) for facilities that have two menu signs.
The system consists of two independent systems - one dedicated to menu
sign 1 and the other dedicated to menu sign 2. The transceiver packs are
programmed to work with one system or the other and are labeled
accordingly (1 or 2).
The dual-lane duplex communication system provides duplex
communication (simultaneous talk and listen) for facilities that have two
menu signs.
The system consists of two independent systems - one dedicated to menu
sign 1 and the other dedicated to menu sign 2. The transceiver packs are
programmed to work with one system or the other and are labeled
accordingly (1 or 2).
The cross-lane communication system provides duplex communication
(simultaneous talk and listen) for facilities that have two menu signs.
The system consists of two duplex systems that are connected to a cross-
lane module. The transceiver packs are programmed for either lane 1 or
lane 2.
During off-peak hours, the cross-lane module can be turned ON to link the
two systems and enable one operator to simultaneously talk and listen to
customers at menu sign 1 or menu sign 2 or with other earset operators.
During peak hours, the cross-lane module can be turned OFF to separate the
systems and enable menu sign 1 operators to talk to customers at menu sign
1, and menu sign 2 operators to talk to customers at menu sign 2.
Introduction
System
Configurations
Single-Lane Standard
Communication
System
Single-Lane Duplex
Communication
System
Dual-Lane Standard
Communication
System
Dual-Lane Duplex
Communication
System
Cross-Lane
Communication
System

System Descriptions Model C1025
©3M 2006
2
The number of system components and the procedures necessary to operate
them vary depending on the system configuration. However, three
components are common to all system configurations.
The base station is the interface between the customer and the transceiver
pack worn by the operator. See Figure 1.
Figure 1. Base Station
The transceiver pack is used by the operator to communicate with customers
and with other store personnel who are wearing transceiver packs.
The headset is connected by a communications cable to the battery-powered
transceiver pack. See Figure 2.
Figure 2. Headset and Transceiver Pack
The battery charger charges batteries in approximately 1.5 to 2 hours. The
charger is available in 3-slot and 6-slot versions. See Figure 3.
Figure 3. 3-Slot and 6-Slot Battery Chargers
System
Components
Base Station
Headset and Transceiver
Pack
Battery Charger

Model C1025 Controls and Indicators
©3M 2006 3
The base station controls and indicators are shown below.
Figure 4. Base Station Controls and Indicators
The ON/OFF switch controls power to the base station.
This indicator lights when the ON/OFF switch is in the ON position.
9Note
If for some reason the C1060 headset system does not operate and the system
includes an optional wired backup system, turn off the C1060 Base Station to
enable the backup system.
With the switch in the DAY position, the volume of the menu sign speaker
is increased for daytime operation. With the switch in the NIGHT position,
the volume of the menu sign speaker is decreased for nighttime operation.
(Sound travels further and more efficiently at night.)
These indicators light to show which of the 8 channels is selected.
This indicator blinks when the Noise Reduction Module is switched on.
This button turns the optional Noise Reduction Module on or off.
This indicator lights when headset Page communications occur.
This indicator lights when headset–to–menu sign “Talk” communications
occur.
This indicator lights when a vehicle is detected at the menu sign.
This access hole allows for adjusting the volume of the optional monitor
speaker.
This indicator blinks if the optional detector or loop has failed.
This indicator lights if the optional vehicle detector is operating.
Base Station
1 ON/OFF Switch
2 POWER
Indicator
3 VOLUME
DAY/NIGHT
Switch
4
C
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e
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cato
r
s
5
N
RM In
d
i
cato
r
7 Pa
g
e Indicator
8 Talk Indicator
9 Vehicle Indicator
10 Monitor Volume
Access
11 Loop Failure
12 Detector Power

Controls and Indicators Model C1025
4 ©3M 2006
The controls on the transceiver pack are shown below.
Figure 5. Headset and Transceiver Pack Controls
Press and hold the PAGE switch to talk to internal personnel without being
heard by the customer. Release the switch to listen.
Press the volumedown control to decrease the volume.
When either volume control is pressed, the headset emits a short tone to
indicate the new volume level. There are 15 different volume levels from
minimum to maximum.
If the headset volume is at its maximum level, a low, continuous tone
sounds when the volume upcontrol is pressed. A low, continuous tone
also occurs when the volume reaches minimum level and the volume
downcontrol is pressed.
Note that even when set to its lowest level, headset volume is not turned
completely off.
Press the volume upcontrol to increase the volume in the headset.
Press the ON switch to turn on the transceiver pack.
Press the OFF switch to turn off the transceiver pack.
For duplex systems where hands free operation is desired, press the talk
lock switch once to talk and listen to the customer. This enables hands-free
operation
Headset and
Transceiver Pack
1 PAGE Switch
2 Volume Down
Control
3 Volume Up
Control
4
ON
Sw
i
tc
h
5
O
FF
Sw
i
tc
h
6 Talk Lock Switch
(Hand Free)