3M HEADSET C1060 User manual

Headset Intercom System
Model C1060
Installation Instructions


i
Table of Contents
Typical Single Lane Installation...................................................................................................................... 1
Battery Charger ............................................................................................................................................... 2
Speaker and Microphone Assemblies.............................................................................................................. 3
Standard Systems...................................................................................................................................... 3
Duplex Systems ........................................................................................................................................ 3
Base Station..................................................................................................................................................... 3
Programming Station....................................................................................................................................... 4
Connecting the Base Station Directly to Components .................................................................................... 5
Connecting the Base Station to Components Using the Optional Interconnect Module................................. 6
Connecting the Auxiliary Intercom (Optional) ............................................................................................... 8
Dual Lane System Installation......................................................................................................................... 9
Cross Lane System Installation ....................................................................................................................... 10
Installation................................................................................................................................................. 11
Wiring the System.............................................................................................................................. 11
Programming the Headsets for Cross-Lane Operation....................................................................... 11
Operation................................................................................................................................................... 12
System Configurations and Function Jumper Settings.................................................................................... 14
Standard Operation – Single Lane System (One Base Station)................................................................ 14
Standard Operation – Dual Lane System (Two Base Stations) ................................................................ 14
Duplex Operation – Single Lane System (One Base Station)................................................................... 15
Duplex Operation – Dual Lane System (Two Base Stations)................................................................... 15
Channel Selection............................................................................................................................................ 16
Setting Audio Levels....................................................................................................................................... 17
Duplex Systems Only ............................................................................................................................... 18
Duplex and Standard Systems .................................................................................................................. 18
Alert Tone Level....................................................................................................................................... 18
Monitor Speaker Volume Levels........................................................................................................ 19
Standard Systems Only............................................................................................................................. 19
Listen Level (Menu Sign Microphone Sensitivity)............................................................................ 19
Menu Sign Talk Volume Level.......................................................................................................... 20

ii
Table of Contents (continued)
Circuit Board Jumpers, Adjustment Controls, Indicators and Switches......................................................... 21
Jumpers..................................................................................................................................................... 21
Adjustment Controls................................................................................................................................. 22
Indicators.................................................................................................................................................. 22
Switches (etc.) .......................................................................................................................................... 23
Connectors................................................................................................................................................ 23
Finishing Up.................................................................................................................................................... 24
Troubleshooting Audio Feedback................................................................................................................... 24
Technical Assistance....................................................................................................................................... 24
Illustrations
Figure 1. Typical Installation......................................................................................................................... 1
Figure 2. Battery Chargers (3–Slot and 6–Slot Versions).............................................................................. 2
Figure 3. Base Station Mounting Holes......................................................................................................... 3
Figure 4. Programming Station Mounting Holes........................................................................................... 4
Figure 5. Direct Base Station–to–Component Connections........................................................................... 5
Figure 6. Base Station – Interconnect Module Connections.......................................................................... 6
Figure 7. Connecting Components to the Interconnect Module .................................................................... 7
Figure 8. D–15D (M478 DA) Connections.................................................................................................... 8
Figure 9. D–15B and D–15C (M478 BA and CA) Connections.................................................................... 8
Figure 10. D–30 Connections ........................................................................................................................ 9
Figure 11. Cross–Lane Wiring Diagram........................................................................................................ 11
Figure 12. Removing the Half–Cover from the Base Station........................................................................ 16
Figure 13. Base Station Circuit Board ........................................................................................................... 17
Figure 14. Base Station Circuit Board ........................................................................................................... 21

1
Typical Single Lane Installation
Figure 1. Typical Installation
Material Required (not supplied)
• 3/4–inch conduit (metal or plastic) – 2 pieces 4–5 feet in length
• conduit clamps
• assortment of sheet metal screws
• two sets of 18–gauge, twisted–pair (two wires each set) audio cable, sufficient in length to connect the
speaker and microphone assembly (in the menu sign) to the interconnect module or base station.
!Important
The twisted–pair of wires for the microphone connection must be shielded for
proper operation. In duplex systems, microphone and speaker cannot be in the
same jacket unless specially designed for duplex such as 3M 78–8095–0180–8.
• sufficient twisted–pair sets of audio cable to connect other components such as monitor speaker, vehicle
detection device, etc.

2
Battery Charger
Install the battery charger and begin charging the batteries before you install any other components.
Install the battery charger in a clean, dry environment. An office location is best.
The battery charger may be placed on a flat surface such as a table, desk, etc., or it can be fastened to a wall using
the optional wall–mount kit.
Plug the power supply transformer into a 120–Volt wall outlet and then plug the transformer cord into the
connector in the end of the battery charger. The three green lights on the battery charger will turn on.
To charge a battery, plug it into the charger as shown in Figure 2. Observe the charging status indicator next to
the battery:
• The indicator lights RED to indicate the battery is charging.
• The indicator lights GREEN to indicate the battery is fully charged.
9Note
Discharged batteries require 1–1/2 to 2 hours to charge.
When the battery voltage becomes too low, a short, low volume tone, occurring at seven–second intervals is
heard in the headset. This repeating tone continues for two minutes. After the two–minute interval, the headset
automatically turns off to prevent battery damage.
Figure 2. Battery Chargers (3–Slot and 6–Slot Versions)

3
Speaker and Microphone Assemblies
Standard Systems
For standard systems, install the Deluxe 5–Inch Speaker and Microphone Assembly, Part Number 78–6911–
1545–1. Refer to the installation instructions packaged with the assembly.
Duplex Systems
For duplex systems, install the 3.5–Inch Duplex Microphone (with foam housing), Part Number 78–6911–4476–
6 and the 5–Inch Metal Speaker Assembly, Part Number 78–6911–4411–3. Refer to the installation instructions
packaged with the assemblies.
Base Station
1. For proper system operation, locate the base station module:
• 5 to 6 feet above the floor
• at least 10 feet from the cashier/drive–thru window
• At least 3 feet from large metal objects such as refrigerators, ranges, coolers, etc., and other metal or
electrical devices.
!Important
Do not mount base station under steel countertops, within 3 feet of
coolers/refrigerators/ranges or in areas where it will be obscured by steel
doors, walls, etc. as this will cause operational problems.
2. Mount the base station using the included screws and anchors. (See Figure 3.)
Figure 3. Base Station Mounting Holes
3. Install conduit and cable clamps as necessary.
4. Feed the cables for speaker, microphone, vehicle detect and monitor speaker (if used) through the conduit
down to the interconnect module or base station. (See Figure 1.)
5. Feed the transformer cable from the outlet to the base station. (See Figure 1.)
Keep the transformer cable at least 6 inches from the left half of the base station. This half contains sensitive
radio components which will be affected if the cable is too close.

4
Programming Station
1. For proper system operation, locate the programming station module 18 inches or less from the base station.
An 18 inch cable is provided to connect between the base station and the programming station.
!Important
Allow enough room below the programming station to allow insertion of the
headset while it is being programmed. Do not mount programming station too
close above the countertop or other wall-mounted object.
2. Mount the programming station module using the included screws and anchors. (See Figure 4.)
Figure 4. Programming Station Mounting Holes
3. Connect the 18 inch long programming cable provided between the base station programming jack and the
programming station jack.
4. If needed, connect the programming cable for use with C860 and C960 headsets and allow it to hang from
the programming station

5
Connecting the Base Station Directly to Components
If an interconnect module is not used, connect the components (vehicle detector, speaker/microphone and
optional monitor speaker) directly to the base station as shown in Figure 5. Use 18–20 gauge twisted pair audio
wire for all connections except the microphone. Use an 18–20 gauge shielded twisted–pair of audio wire for the
connection to the microphone.
!Important
The twisted–pair of wires for the microphone connection must be shielded for
proper operation. In duplex systems, microphone and speaker cannot be in the
same jacket unless specially designed for duplex such as 3M 78–8095–0180–8.
Figure 5. Direct Base Station–to–Component Connections

6
Connecting the Base Station to Components Using the Optional Interconnect
Module
Connect the base station to the interconnect module as shown in Figure 6. Note that the connections are made to
the “TO CONTROL MODULE” terminals on the interconnect module.
Figure 6. Base Station – Interconnect Module Connections
Connect the components (vehicle detector, speaker/microphone, and optional monitor speaker) to the
interconnect module as shown in Figure 7. Note that the connections are made to the “TO OUTSIDE” terminals
on the interconnect module.
*Note
If an optional back–up (auxiliary) intercom is connected to the “TO AUXILIARY INTERCOM”
on the interconnect module, the base station must be turned off to enable operation/usage of the
back–up intercom.
Use 18–20 gauge twisted–pair audio wire for all connections except the microphone. Use an 18–20 gauge
shielded twisted–pair audio wire for the connection to the microphone.

7
Figure 7. Connecting Components to the Interconnect Module
2 EA. 1500 OHM Resistors
Supplied with Duplex Mic

8
Connecting the Auxiliary Intercom (Optional)
*Note
The base station must be turned off to enable operation/use of the auxiliary intercom.
1. Connect the auxiliary intercom to the “TO AUXILIARY INTERCOM” terminals on the interconnect module
as shown in Figure 8 through Figure 10 (depending on the model of intercom used).
The presence alert shown is wired to operate only when the Model C1060 is turned off.
If a separate outside microphone is used, the auxiliary intercom must be configured for OUTSIDE MIC.
Refer to the Auxiliary Intercom Installation Instructions for information about moving any internal jumpers.
Figure 8. D–15D (M478 DA) Connections
Figure 9. D–15B and D–15C (M478 BA and CA) Connections

9
!Important
If you use a D–30 as the auxiliary intercom, a separate monitor speaker must
be provided for the Model C1060. (Both the Model C1060 and D–30
intercoms require separate monitor speakers.)
Figure 10. D–30 Connections
Dual Lane System Installation
A dual lane system consists of two separate single lane systems that operate independently of each other. Each
single lane system has its own dedicated base station and headset(s).
To install a dual lane system:
1. Install two single lane systems as outlined in these installation instructions.
!Important
Base station models C921 and earlier must be mounted at least 25 feet apart.
Base station models C922 may be mounted as close as 2 feet apart.
2. With the base stations turned off, set jumper J3 on one of the base stations so that it jumpers pins 1 and 2.
This designates the base station as a lane 1 system.
3. Set jumper J3 on the other base station so that it jumpers pins 2 and 3. This designates the base station as a
lane 2 system.
!Important
Do not set both base stations to the same lane number as this will cause
operational problems.
4. Turn on both base stations and press the RESET SWITCH on each of the base station circuit boards to “read”
the jumper setting into the microprocessor.

10
5. Select a channel for each of the base stations. (See page 15 for the channel selection procedure.) After you
select the channel, press the RESET SWITCH on the base station circuit boards to “read” the selection into
the microprocessor.
6. Re–program the headsets as instructed on page 16.
7. Check the operation of each of the systems. Note that the alert tone for the Lane 1 system headsets is a
single repeating “beep” while the alert tone for the Lane 2 system headsets is a double repeating “beep.”
Cross-Lane System Installation
The Cross-Lane system provides communication for facilities that have two menu signs. It consists of two base
stations that are connected to a Cross-Lane Module. A Cross-Lane Module is a five-pole switch that allows the
two systems to be separated during hours of peak activity. Refer to the installation instructions (Document
Number 78-6912-0487) included with the Cross Lane Module (P/N78-6911-4396-6). These instructions are also
located in the Wireless Intercom Service Manual.
A Cross-Lane Module can be useful if the manager wishes to operate each lane with a separate crew during
periods of peak activity. This is accomplished by turning the Cross-Lane switch OFF. By pressing the T1
button on any headset, the operator can communicate with a customer at menu sign 1. By pressing the T2 button
on any headset, another operator can communicate with a customer at menu sign 2. When the Cross-Lane
Module is OFF, the operator will only hear the vehicle detector alert from the menu sign with which he or she
last talked.
During periods of lower activity, the Cross-Lane Module is turned ON, allowing one headset order-taker to
operate both lanes. When the cross-lane module is turned ON, the operator will always hear vehicle detector
alerts from both menu signs. A single alert indicates a vehicle is at menu sign 1 while a double alert indicates a
vehicle is at menu sign 2.

11
Installation
Notes: Both base stations must be set to the same channel number and different lane numbers.
Base station models C921 and earlier must be mounted at least 25 feet apart. Base station models C922
may be mounted as close as 2 feet apart. Test the system prior to installation by placing the base
stations in the desired locations. Set Jumpers and program the headsets. Insure that the talk L.E.D. on
the proper base station lights when the appropriate (T1 and T2) button on the headset is pressed.
Wiring the System
Figure 11. Cross-Lane Wiring Diagram
Programming the Headsets for Cross-Lane Operation
Follow the steps below to program the headsets for Cross-Lane operation, and disable the Talk-Lock function.
It does not matter which base station is used to program the headsets. By pressing T1, the headset will always
communicate with the lane 1 base station; by pressing T2, the headset will always communicate with the lane 2
base station.
1. Disable the Talk Lock function
Talk-Lock is a toggle function that must be checked first to see if it is enabled or disabled. If the Talk LED
lights when the Lbutton is pressed, Talk-Lock is enabled.
• To disable Talk-Lock, turn the headset OFF, press and hold the Lbutton while pressing ON for 5
seconds. You will hear an acknowledging beep.

12
• Recheck the Talk-Lock function by pressing the Lbutton. The Talk LED on the base station should not
light.
2. Program the Headsets for Cross-Lane Operation
• With the headset OFF, press and hold T1 and T2 while pressing ON for 5 seconds. You will hear an
acknowledging beep.
• Verify that the headsets are properly programmed for Cross-Lane operation:
- Press T1 and verify that the Talk LED lights on the lane 1 base station and does not light on the
lane 2 base station.
- Press T2 and verify that the Talk LED lights on the lane 2 base station and does not light on the
lane 1 base station.
• To remove the Cross-Lane function and return the headsets to the normal operating mode, first turn the
headset OFF, and then hold down T1 while pressing ON for 5 seconds. You will hear an
acknowledging beep.
Operation
Cross-Lane Module OFF
Vehicle detector alerts
The operator will only hear the vehicle detector alert from the menu sign with which he or she last
talked. Vehicles at menu sign 1 will be heard as a single repeating alert. Vehicles at menu sign 2 will
be heard as a double repeating alert.
Answering customers
Pressing T1 will only allow communication with the lane 1 customer. Pressing T2 will only allow
communication with the lane 2 customer.
Paging function
Pressing T1 will only allow communication with other headsets, which recently pressed T1. Pressing
T2 will only allow communication with other headsets, which recently pressed T2.
Cross-Lane Module ON
Vehicle detector alerts
The operator will always hear both vehicle detector alerts. Vehicles at menu sign 1 will be heard as a
single repeating alert. Vehicles at menu sign 2 will be heard as a double repeating alert.
Answering customers
Pressing T1 will only allow communication with the lane 1 customer. Pressing T2 will only allow
communication with the lane 2 customer.
Paging function
Pressing T1 will only allow communication with other headsets, which recently pressed T1. Pressing
T2 will only allow communication with other headsets, which recently pressed T2.

13
Notes:
1. Both vehicle alert tones will be heard at all times with the Cross-Lane Module ON
The order-taker may object to hearing the vehicle alert from the other lane while taking an order; if so, we
suggest you decrease ALERT TONE LEVEL on each base station so it is audible in the headsets but not
objectionable. The tone should be low enough so that the order-taker can ignore it, yet know that someone is
waiting at the other lane.
2. Listening and Paging in a Cross Lane system
With the AUDIO IN and AUDIO OUT wires disconnected, the T1 and T2 buttons control which menu sign
to talk or listen to. They also control which headsets to PAGE to. Disconnecting the AUDIO IN and
AUDIO OUT wires presents some issues if a cook or cashier needs to monitor both lanes:
• If the cook or cashier is using a headset to monitor lane 1, and the order-taker is taking an order from
menu lane 2, or if the order-taker needs to PAGE the cashier, he/she must first press T1 momentarily,
then press PAGE to communicate privately with the cashier on lane 1. Then the order-taker can press T2
to resume taking the order on lane 2.
• As an alternative, a monitor speaker from each base station may be installed in the kitchen. (Caution:
Monitor speakers are generally not recommended for duplex systems using C921AA base stations. The
speaker location and volume are usually too critical to avoid feedback. C921BA and C922 base stations
can usually be configured successfully to allow operation of monitor speakers.)
3. The vehicle alerts may echo in the headsets
With the Cross-Lane module turned ON, two rapid single tones may be heard from the lane 1 base station.
To eliminate this problem, turn down the volume of the ALERT TONE LEVEL control, on one of the base
stations.

14
System Configurations and Function Jumper Settings
!Important
Whenever a jumper setting is changed, the RESET SWITCH on the base station circuit board must be pressed
to program the new jumper setting into the microprocessor. Also, each of the headsets in the system must be
reprogrammed when a jumper setting is changed (see Channel Selection on page 13 for the headset
programming procedure).
Determine the system type (standard operation – single lane, etc.) and identify the type of speaker (speaker only
or speaker and microphone) and the type of vehicle detector (air switch or loop/SODAR detector).
Refer to the base station circuit board illustration (Figure 14) and the applicable system configuration below. Set
the function jumpers as noted and per the type of speaker and vehicle detector in the system. (An illustration of
the circuit board also appears on the decal inside of the base station half–cover.)
Standard Operation – Single Lane System (One Base Station)
Function Jumper Settings
Menu Sign with Speaker only (OSM) Jumper pins 1 and 2 on jumpers J1 and J2.
or or
Menu Sign with Separate Speaker and
Microphone Jumper pins 2 and 3 on jumpers J1 and J2.
Lane 1 System Jumper pins 1 and 2 of jumper J3.
Air Switch (Pulse) Detector Jumper pins 1 and 2 of jumper J4.
or or
Loop/Sodar (Presence) Detector Jumper pins 2 and 3 of jumper J4.
Standard Operation Jumper pins 2 and 3 of jumper J5.
Menu Power Selection Jumper must cover the top 2 pins of jumper J6.
Talk Monitor Level Jumper left 2 pins of jumper J9.
Standard Operation – Dual Lane System (Two Base Stations)
Function Jumper Settings
Menu Sign with Speaker only (OSM) Jumper pins 1 and 2 on jumpers J1 and J2.
or or
Menu Sign with Separate Speaker and
Microphone Jumper pins 2 and 3 on jumpers J1 and J2.
Lane 1 System Jumper pins 1 and 2 on base station 1, jumper J3.
Lane 2 System Jumper pins 2 and 3 on base station 2, jumper J3.
Air Switch (Pulse) Detector Jumper pins 1 and 2 of jumper J4.
or or
Loop/Sodar (Presence) Detector Jumper pins 2 and 3 of jumper J4.
Standard Operation Jumper pins 2 and 3 of jumper J5.
Menu Power Selection Jumper must cover the top 2 pins of jumper J6.
Talk Monitor Level Jumper left 2 pins of jumper J9.

15
Duplex Operation – Single Lane System (One Base Station)
Function Jumper Settings
Menu Sign with Separate Speaker and
Microphone Jumper pins 2 and 3 on jumpers J1 and J2.
Lane 1 System Jumper pins 1 and 2 of jumper J3.
Air Switch (Pulse) Detector Jumper pins 1 and 2 of jumper J4.
or or
Loop/Sodar (Presence) Detector Jumper pins 2 and 3 of jumper J4.
Duplex Operation Jumper pins 1 and 2 of jumper J5.
Menu Power Selection Jumper bottom 2 pins of jumper J6.
Talk Monitor Level Jumper left 2 pins of jumper J9.
or
If customer desires, jumper right 2 pins of
jumper J9.
SWT Threshold (High) Jumper CRFT 2 pins when using a C1060
headset in Talk Lock mode.
SWT Threshold (NRML) Jumper right 2 pins for all configurations
except those mentioned in “High.”
Duplex Operation – Dual Lane System (Two Base Stations)
Function Jumper Settings
Menu Sign with Separate Speaker and
Microphone Jumper pins 2 and 3 on jumpers J1 and J2.
Lane 1 System Jumper pins 1 and 2 on base station 1,
jumper J3.
Lane 2 System Jumper pins 2 and 3 on base station 2,
jumper J3.
Air Switch (Pulse) Detector Jumper pins 1 and 2 of jumper J4.
or or
Loop/Sodar (Presence) Detector Jumper pins 2 and 3 of jumper J4.
Duplex Operation Jumper pins 1 and 2 of jumper J5.
Menu Power Selection Jumper bottom 2 pins of jumper J6.
Talk Monitor Level Jumper left 2 pins of jumper J9.
or
If customer desires, jumper right 2 pins of
jumper P9.

16
Channel Selection
The Model C1060 Headset Intercom System can operate on any one of eight different channels.*
Select a channel that neither receives or causes interference and then program the headsets to that channel using
the following procedure:
1. Pull slightly outward on the lower right side of the base station half–cover and then lift and remove the cover
as shown in Figure 12.
Figure 12. Removing the Half–Cover from the Base Station
2. With the base station turned on, press and release the CHANNEL SELECT switch once. (This advances the
system to the next channel.) One of the red indicators (1–8) will light, indicating the newly selected channel.
!Important
After making any changes to the base station jumper settings, you must press
the RESET SWITCH to “read” the new settings into the microprocessor.
!Important
When two systems are used in a dual lane application, each base station must
be set to the same channel, and one base station must be set to Lane 1 and the
other to Lane 2.
*Note
If you are installing this as a single lane system, 8 channels on the LANE 2 setting are also
available for use.
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