Aastra 55I User manual

Basic Phone Features
Make a Call
1. Lift the Handset, press a Line Appearance key or
Handsfree key.
2. Dial the number from the keypad.
Answering a Call
For handsfree operation, press the Handsfree key or line/call
appearance button for the incoming call.
Redial
Press the Redial key to call a recently dialed number.
Ending Calls
To end a call replace the handset, or press either the Goodbye
or Hang-up key.
Keys Key Description
Goodbye key – Ends an active call or sends an
incoming call directly to voicemail.
Options key – Accesses options to customize your
phone.
Hold key – Places an active call on hold. To retrieve
a held call, press the call appearance button beside
the light that is flashing.
Redial key – Redials up to 100 previously
dialed numbers. Pressing the Redial key twice
simultaneously redials the last dialed number.
Volume control key – Adjusts the volume for the
handset, headset, ringer, and handsfree speaker.
Line/Call Appearance key – Connects you to a line
or call. The Aastra 55i IP phone supports up to 4 line
keys.
Handsfree key – Activates handsfree for making
and receiving calls without lifting the handset.
When the audio mode option is set, this key is used
to switch between a headset and the handsfree
speakerphone.
Mute key – Mutes the microphone so that your caller
cannot hear you (the light indicator flashes when the
microphone is on mute).
Navigation keys – Press UP
or DOWN to view status of text
messages on the LCD display and
scroll through menu selections. Press the LEFT and RIGHT arrow
keys to view different line/call apppearances.
Hosted IP PBX
Hosted IP PBX
Quick Reference Guide
Quick Reference Guide
Programmable Function Keys
6 programmable keys on the 55i IP Phone
Aastra 55i
ForYour Reference
Your phone number
Your extension
Code to dial an external number
Access your phone settings online
Conferencing phone number
Conferencing moderator code
Conferencing participant code
Conferencing moderator web access
Remote access to call forwarding number
Remote access to call forwarding PIN
Your administrator
You administrator’s phone number

Advanced Call Handling
Call Hold
1. To put a call on hold, press the Hold Key.
2. To retrieve the call, press the line key on hold
or press the Pick-Up Key.
Call Transfer
1. Press the Xfer key -- this places the
current call on hold.
2. Dial the number of the person you want
to transfer the call to.
3. To transfer the call, press the Xfer key
again, or hang up.
Call Waiting
1. Select Answer or press the line key which is flashing.
2. Toggle between the calls by placing the current call on hold and
retrieving the other call.
3 Way Conferencing
1. When in a regular call, press the Conference key.
2. Dial the person you want to join you call.
3. Once this person has answered press the Conference key again to
set up the three way call.
Parking a Call
Parking a call places the call on hold in a “park orbit” so that the call
can be retrieved from another phone.
1. During a call press the More key.
2. Press any available Park key.
3. Retrieve parked call by pressing corresponding Park key from
any other extension
Do Not Disturb
Do Not Disturb enables you to send calls straight through to voicemail.
1. If you have a key marked DND, press this to turn Do Not Disturb On
and off.
2. If you don’t have a DND key then dial *78 to turn Do Not Disturb On
and *79 to turn it off.
Voicemail
When you have one or more unheard voice messages waiting, your
phone will display a flashing light in the upper right corner.
•To access voicemail: Press *98 or press the Messages or
Voicemail key if you have one.
•To listen to your voice messages: Press 1
•To listen to your other messages: Press 11
•To save a message: Press 2
•To delete a message: Press 3
•To change your mailbox settings: Press 4
•To go back to previous menu: Press *
•To finish: Press #
You may also access your voicemail visually using CommPortal
Call Forwarding
Your phone system supports different types of Call Forwarding:
Immediate, Busy, and No Answer.
To enable and disable call forwarding, go to the Call Manager tab in
CommPortal.
To enable call forwarding using the phone, dial the access code
for the type of call forwarding you want to enable followed by the
number you wish to forward calls to.
To disable call fowarding, dial the deactivation code for that type of
call forwarding.
For more detailed information, please refer to the comprehensive User Guide.
For more detailed information, please refer to the comprehensive User Guide.
Advanced Call Handling
CommPortal
CommPortal gives you a powerful and easy to use Web interface
to your phone settings.
Logging In:
1. Go to https://myportal.cio-now.com
2. Enter your phone number
3. Default password is CIOW8474
Dashboard Page
The dashboard displays new
voice messages, recent
received and missed calls,
contacts, and settings you
have applied to your phone.
Messages & Calls
•The Messages tab displays new and saved voice messages. Play,
delete, or market as heard/unheard.
• Missed Calls, Dialed Calls, and Received Calls show you all your
recent called activity.
Call Manager
•The Summary tab of Call Manager provides a description of what
will happen to your incoming calls.
•The other tabs allow you to change the settings of your call
coverage, including Call Forwarding, Do Not Disturb, and FindMe/
FollowMe.
Change Password
1. Go to Settings page
2. To change your CommPortal password click on change next
to Account Password enter the current password and your
new password - click confirm.
3. To change your Voicemail PIN click on change next to
Voicemail PIN enter the current password and your new
password - click confirm.
Configure Your Phone Keys
1. Select the Settings page in CommPortal.
2. Select the Account tab.
3. Under Devices click on set keys next your phone number.
CommPortal
Send Voicemails to your Email Address
1.
2.
3.
4.
5.
Select the Settings page inCommPortal.
Select the Messages tab.
Under the General heading click the
'Forward messages as emails' box.
Click the 'add an email address' link and
type in your email address
You can add up to 5 email addresses per
voice mail box