Aastra 7187a User manual

EN/LZT 102 4163 R1D
© Aastra Telecom Sweden AB 2011. All rights reserved.
User Guide
Aastra 7187a -analogue telephone

Aastra 7187a Analogue Telephone 2
Table of Contents
Introduction 3
Important User information 4
Telephone Parts 5
Telephone layout 5
Cable inlets and MW switch 7
Incoming calls 8
Outgoing calls 9
During calls 11
Call forwarding 12
Optional Call handling Features 15
Call Records/Call log 22
Speed Dial Memory 23
Phonebook 24
Caller ID display 25
Phone Setting 27
Alarm function 32
System Dependent Phone setting 33
Telephone Specification 35
Wall Mounting 37

Aastra 7187a Analogue Telephone 3
Introduction
Aastra 7187a is an advanced line-powered analogue telephone. It
supports multi-languages, call log, message waiting, configuration lock,
telephone book and A-number presentation. This user guide describes the
features of the Aastra 7187a when it is connected to MX-ONE Telephony
system, Telephony Switch or Telephony server.
The latest version of the user guide can be downloaded from:
http://www.aastra.com

Aastra 7187a Analogue Telephone 4
Important User information
Safety Instructions
Save these instructions
Read these safety instructions before use!
Note: When using your telephone or connected equipment, the following basic
safety precautions should always be followed to reduce risk of fire, electrical
shock and other personal injury.
•Follow instructions in the equipment's user guide or other documentation.
•Always install equipment in a location and environment for which it is designed.
•Headsets used with this equipment must comply with EN/IEC 60950-1
•Do not make any changes or modifications to equipment without seeking approval
from the party responsible for compliance. Unauthorized changes or modifications
could void the user's authority to operate the equipment.
•Do not use the telephone to report a gas leak in the vicinity of the leak.
•Do not spill liquid of any kind on the product or use the equipment near water, for
example, near a bathtub, washbowl, and kitchen sink, in a wet basement or near a
swimming pool.
•Do not insert any object into equipment slots that is not part of the product or
auxiliary product.
•Do not disassemble the product. Contact a qualified service agency when service or
repair work is required.
•Do not use a telephone (other than cordless type) during an electrical storm.
Disposal of the product
Your product should not be placed in municipal waste. Please check local regulations for
disposal of electronic products.

Aastra 7187a Analogue Telephone 5
Telephone Parts
When you unpack your phone, you should ensure that you have all of the
following items. If any part is missing, contact the supplier of your phone.
Telephone layout

Aastra 7187a Analogue Telephone 6
Table with Key-symbols
Symbols /
Keys
French Spanish German Portuguese Italian
Speed-dial
Shift/M0-M7
Numérotation
abrégée
Touche Maj/M0-
M7
Teclas
programables
Shift/M0-M7
Kurzwahl
Shift/M0-M7 Discagem rápida
Shift/M0-M7 Numeri brevi
Shift/M0-M7
Navigation keys
Touches de
navigation Teclas de
navegación
Navigationstasten Teclas de
navegação
Tasti di
scorrimento
Flash Key
Touche R-Flash
Tecla Flash R- Taste Flash
Tasto Flash
Radial / Pause
Key
Touche Rappel /
Mise en attente
Rellamada/
Pausa
Wahlwiederholung /
Pausentaste Rediscagem/tecla de pausa Bis/Pausa
Goodbye key
Touche
Au revoir
Desconectar Ende Taste Desconectar
Tasto Riaggancio
0-9, * and #
(dial keys)
0-9, * and #
(touches de
numérotation)
0-9, * and #
(digitos)
0-9, * and #
(Zifferntasten)
0-9, * and #
(Dígitos)
0-9, * e #
(Tasti selezione)
Volume keys
Touches de
réglage volume
Volumen Lautstärketasten Volume
Tasti regolazione
volume
Mute key
Touche secret -
Act./desactiv-
Micro
(Mute) silencio Stummtaste
Mudo Tasto mute
Option Key
Touche option Tecla de
opciones opción Optionswahltaste Opções Tasto opzioni
PhoneBook Key
Touche d'annuaire
téléphonique Agenda Telefonbuchtaste Agenda
Tasto Rubrica
Save key
Touche de
sauvegarde Salvar Speichertaste Salvar Tasto salvataggio
Delete key
Touche
d'Effacement Borrado Löschtaste Excluir Tasto cancella
Music on hold
Musique d'attente
Música en espera Musik bei Warten Música em espera Musica d’attesa
Message
waiting
Message en
attente
Mensaje en
espera Nachricht wartet Mensagem em espera
Messaggio
Giacente
Speaker /
Headset key
Haut-parleur /
Casque Altavoz / Tecla de manos libre Lautsprecher / Kopfhörertaste Alto-falante / Fone de ouvido Altoparlante/ Cuffia

Aastra 7187a Analogue Telephone 7
Cable inlets and MW switch
Symbols French Spanish German Portuguese Italian
Line socket
Prise ligne
téléphonique Puerto
conneccion de
linea
Anschlussbuchse Conector de
linha telefônica
Presa linea
telefonica
OFF / Hi Volt /
MW(-) / MW(+)
ARRET / Haute
Tension / MW(-) /
MW(+)
DE / Alto voltaje /
MW(-) / MW(+)
AUS/Spannung/
MW(-) / MW(+ OFF / Hi Volt / MW(-) / MW(+)
OFF/Alta
Tensione
MW(-) / MW(+)
Headset Jack
Prise pour casque Puerto de
auricular Kopfhörerbuchse Conector do fone de ouvido
Presa Cuffia
Handset Jack
Prise pour
combiné
Puerto de
microtelefono Hörerbuchse Conector do monofone Presa Microtelefono
Data Jack Prise pour
données
Puerto de datos Datenbuchse
Conector de
linha de dados Presa dati

Aastra 7187a Analogue Telephone 8
Incoming calls
To answer an incoming call
Lift the handset or press without lifting the handset.
Answer a second call
A call waiting tone will inform you, during conversation that a second call is
waiting. You have two options:
Option 1:
1. Press
to hang up. The new call will be signaled on your phone
2. Lift the handset to receive the call.
Option 2:
1. Ask the party you are speaking with to wait
2. Press
and replace the handset. The waiting call will start
ringing.
3. Lift the handset to receive the new call
4. Press 2 to return to the first call (Sweden, press )
After finishing the call, replace the handset to receive the first call again
Answer a call from another extension
You can answer a call from another extension from any phone in your
office:
1. Lift the handset and call the ringing extension.
2. You receive a busy tone, press numeric key, 8(France:4.
Sweden: 6)
Mute ring signal
Press to mute the ring signal (LED flashing)
Do not disturb, DND
When you activate DND, calls to your extension is not shown.
Outgoing calls can be made as usual.

Aastra 7187a Analogue Telephone 9
Activate DND :
Lift the handset and press numeric keys *27#, Press [ ] to hang up.
Deactivate DND:
Lift the handset and press numeric keys #2 7 #Press [ ] to hang up.
Goodbye Key
1. During off-hook by handset, press [ ] to process another call.
2. During off-hook by handsfree/headset, press [ ] to hang up.
Call duration timer for incoming calls
A call duration timer for incoming calls starts 5 seconds after “off hook” status is
established. The call duration is stored in the call list with the caller ID information.
Outgoing calls
Dial and Pre-dial
Dial
Pick up the handset or press for hands free / headset operation.
Press numeric keys, (if required also * #or to dial out)
Pre-dial
During on-hook, press the keys for the number to be dialed (max. 32
digits). press or key or pick up the handset, the phone will dial
out the number in 1,1s.
Call by Handsfree
1. Press and enter the number by using the dial pad.
2. To hang up the phone, press again.
3. When you are in handset mode, you can switch to handsfree
mode by pressing .
Call by Headset
1. Insert a headset to the phone
2. Press and enter the number using the dial pad.
3. To hang up the phone, press again.
4. When you are in handset mode, you can switch to headset
mode by pressing .

Aastra 7187a Analogue Telephone 10
Redial
1. Press , the display shows the last number you have dialed.
2. There are up to 5 most recent redial number, press or to
view the records.
3. Lift the handset or press either or to dial out.
Last External Number Redial
1. Lift the handset and press numeric key ***
(Finland and Sweden: * * 0)
Call via the phonebook
1. Press Select SEARCH or press key to enter Phonebook
viewing state
2. Press or to view the records. Hold the / key for 3s could
activate fast scrolling
3. Lift the handset or press either or to dial out.
Dial Back from Call Record
1. Press > CALL RECORD
2. Press or to select call record that you wish to call
3. Lift the handset or press either or
Speed-dial by Memory Keys (M0-M7)
1. Pick up the handset or press
2. Press memory key (M1 to M7) or to dial a number that is stored on
the second level press Shift (M0) + M1 to M7.
Call Back
If a called extension is busy or there is no answer:
1. At busy tone, Press numeric key 6press to hang up.
(Finland, France and Sweden: 5).
2. Lift the handset when you are called back.
If all external lines are busy (after dialing the digit or digits to get the line:
1. At busy tone, Press numeric key, 6(Finland, France, Sweden: 5).
2. Dial the external number and press #, press to hang up.
3. Lift the handset when you are called back.
Cancel call back
Cancel single call back: Lift the handset and press numeric keys #37* , ext
number, # Press to hang up
Cancel all callbacks: Lift the handset and press numeric keys #37#
Press to hang up

Aastra 7187a Analogue Telephone 11
Protection (Data Privacy)
Protection allows you to make a call without any disturbances, e.g.
intrusion. The feature is automatically cancelled when the call is finished
Lift the handset and Press numeric keys * 41 #
Number presentation restriction
If you do not want your name and number to be displayed to the person
you are calling.
1. Lift the handset and press numeric keys * 4 2 #
2. Dial the number
Call duration timer for out going calls
A call duration timer for outgoing calls starts 5 seconds after “off hook” status is
established. The call duration is stored in the call list with the caller ID information.
During calls
Mute
1. When a call is in progress, press to mute (LED flashing).
2. To speak to the caller, press again (LED off).
Mute with music/Music on hold
1. When a call is in progress, press to hold the call (LED on).
2. Press
again or toggle the hook switch to resume the call (LED off).
Inquiry
1. When a call is in progress, press
2. Call 3rd party and wait for an answer
3. Return to the first call by pressing, 2(Sweden: )
Refer back (Switch back)
Press, 2to refer back to the other party (Sweden: )

Aastra 7187a Analogue Telephone 12
Transfer
1. When a call is in progress, press
2. Call 3rd party and wait for an answer. Replace the handset
before or after the answer
Conference
1. When a call is in progress, press,
2. Call 3rd party
3. After answer, press numeric key 3
Repeat the procedure to add more conference members (max 7
members)
Hold / Park a call
1. When a call is in progress, Press and press to hang up
2. Lift the handset to resume the call on your own extension
To resume the call from on another extension:
1. Lift the handset
2. Call the extension where the call was put on hold
3. Press numeric key 8(France: 4. Sweden:6)
Call forwarding
Diversion
If you do not want to be disturbed or will be out of office, you can have all calls to your
extension diverted to a preprogrammed answering position. During diversion you will
hear a special dial tone. You can still make calls as usual. Diversion can be made
direct, on no answer, on busy or to another information service facility.
Order direct diversion from your own extension
The call can be diverted to an individual position or up to three
determined common answering positions (depending on the type of the
incoming call). Preprogrammed by your system administrator.
1. Lift the handset and Press numeric keys *21 #(UK: *2# )
2. Press to hang up
Cancel diversion from your own extension:
1. Lift the handset and press numeric keys #21 #( UK: # 2 # ),
2. Press to hang up.
Diversion when there is no answer
1. Lift the handset and Press numeric keys *211 # (Finland and
Norway: *61# )

Aastra 7187a Analogue Telephone 13
2. Press
to hang up
Cancel diversion when there is no answer:
1. Lift the handset and press numeric keys #211 #( UK: #61# ),
2. Press to hang up.
Diversion when the caller receives a busy tone
1. Lift the handset and Press numeric keys *212 # (Finland and
Norway: *67# )
2. Press to hang up
Cancel diversion when the caller receives a busy tone:
1. Lift the handset and press numeric keys #212 #( UK: # 67 # ),
2. Press
to hang up.
Internal Follow me
All calls to your extension are diverted to an extension of your choice, within the
private network. For example, when you are working in another room and want your
calls to follow you to that answering position.
When your telephone has Follow-me you can still make calls from it as usual.
As a reminder that your telephone has Follow-me, you will hear a special dial tone
each time you lift the handset to make a call.
Ordering Follow-me from your own phone
1. Lift the handset (dial tone) and press numeric key *21* (UK:*2* )
2. Dial extension number of the answering position and press #
(Special dial tone)
3. Press to hang up
Canceling Follow-me from your own phone
1. Lift the handset (special dial tone) and press numeric key #21 #
(ordinary dial tone)
(UK:#2# )
2. Press to hang up
Ordering Follow-me from another phone
You can order Follow-me of your own extension number from another
telephone.
The first step is to allow that Follow-me is permitted to be done from
another telephone. Do the following from your own telephone:
1. Lift the handset (dial tone) and press numeric keys *21*( UK:*2* )
2. Dial own extension number and press #
3. Press
to hang up

Aastra 7187a Analogue Telephone 14
To order Follow me from another telephone:
1. Lift the handset (dial tone) and press numeric keys *21*( UK:*2* )
2. Dial own extension number * the extension number of the new
answering position # (special dial tone)
3. Press
to hang up
Canceling Follow-me from another phone
1. Lift the handset (dial tone) and dial #21*
2. Dial own extension number # (dial tone)
3. Press
to hang up
Ordering Follow-me remotely
With this feature you can order follow-me of any extension number from
any telephone.
The prerequisite is that all the involved telephones have the right service
profile-
To order remote programming of follow-me, do the following:
1. Lift the handset (dial tone) and press numeric keys *21*( UK:*2*
)
2. Extension number to divert * extension number of the new
answering position #
3. Wait for special dial tone
4. Press
to hang up
Canceling Follow-me remotely
To cancel remote programming of Follow-me from another telephone than
the telephone with diverted number:
1. Lift the handset and wait for the dial tone
2. Press numeric keys #21*( UK:*2* )
3. Dial diverted extension number and press #
Press
to hang up
External Follow me
1. Lift the handset and press numeric keys *22#
2. Dial external line code and external number press #press to
hang up
Cancel: Lift handset and press numeric keys #22#Press to
hang up
General Cancelation
Cancel all activated features:
Lift the handset and Press numeric keys #001 #

Aastra 7187a Analogue Telephone 15
Optional Call handling Features
The features below may not be available in your telephony system. Please
contact your system administrator for information.
Free seating
1. Log on: Lift the handset and press numeric keys *11*
2. Dial Authorization code and press numeric key * Own extension
number, press #
Log off: Lift handset and press numeric keys #11# press to
hang up
Personal Number
With the personal numbers and profiles feature you can be reached on your
normal office phone number even if you are out of the office. A search
profile (1-5) can be designed to fit the situation (in the office, traveling, at
home, and so on). Both internal and external phone numbers can be used
in a profile. Your search profile is programmed or modified by system
administrator.
When the feature is activated, incoming calls are transferred to selected phones or
back-up services in the order that you choose. If an answering position in the profile
is busy, the call can be transferred to another predefined position in the profile (Voice
Mail or a colleague). You can handle the profiles from your own office phone. How to
do this is described in this section (an operator can also assist you).
You can also use any of the Personal Assistant applications if available.
Contact your system administrator for more information. When out of the office, the
feature Direct Inward System Access (DISA) can be used, if available in your system.
How to use DISA is described in this section.
Activate or change profile from own extension
1. Lift handset and press numeric keys *1 0 * ( 1- 5 ) #
2. press
to hang up
Canceling a profile from your phone
1. Lift handset and press numeric keys #10#
2. Press
to hang up

Aastra 7187a Analogue Telephone 16
Voice Mail
Enter your mailbox:
1. Lift handset and dial the voice mail number and follow recorded
instruction.
Note: if the number to the voice mail system has been programmed on the
message waiting key you can also press that key to enter the mailbox

Aastra 7187a Analogue Telephone 17
Call Waiting
If you urgently wish to contact a busy extension or external line, you can
notify the extension by a call waiting signal:
1. At busy tone, press numeric key, 5( Finland, France: 6 Sweden:4).
2. Wait on line on line
Account Code
This feature is used to charge a call to an account number or to prevent
unauthorized calls from your phone. The account code can have 1-15
digits.
1. Lift handset and press numeric key * 6 1 * account code #
2. Dial the digit or digits to get an external line or external line
Absence Information
The absent information is used to inform the caller why you are absent and
when you will return. Contact your system administrator regarding the
available absence codes.
With return date and time
1. Lift the handset and press numeric key * 2 3 *
2. Enter absence code (0-9) and press numeric key *
3. Enter the date or time (MMDD) or time (HHMM), press #
Cancel: Lift handset and press numeric key #2 3 #, press to hang up.
Without return date and time
1. Lift the handset and press numeric key * 2 3 *
2. Enter absence code (0-9) and press numeric key #
Cancel: Lift handset and press numeric keys # 2 3 #, press to hang up

Aastra 7187a Analogue Telephone 18
Order for another extension:
1. Lift the handset and press numeric key * 2 3 0 *
2. Dial the extension number and press *
3. Enter the absence code (0-9), press *
Enter date or time (MMDD) or time (HHMM), for the other persons return,
Press #, press to hang up.
Cancel: Lift handset and press numeric key #230* Dial extension number
and press #, press to hang up
Parallel Ringing
This feature makes it possible for an incoming call to ring on several
phones simultaneously and for the call to be answered on any of the
phones. The feature requires all the phones involved to be defined in a
parallel ringing list.
To disable the parallel ringing temporarily:
1. Lift the handset and press numeric key * 2 1 *
2. Dial extension number and press, #, press to hang up.
To restore Parallel Ringing:
Lift the handset and press numeric key # 21 #, press to hang up.
Intrusion on a busy extension
You can intrude on an ongoing call on a busy extension:
Lift the handset and Press numeric key 4, (France and Sweden: 8)
Before the intrusion a warning tone is sent to the parties in the ongoing call.
Group features
Group Call – pick - up
In a call-pick-up group, any member can answer any individual call to
group member.
Lift the handset and Press numeric key 8to answer the call (Finland and
Sweden: 0)

Aastra 7187a Analogue Telephone 19
Common bell group
Calls are signaled on a common bell
Lift the handset and Press numeric key, 8, to answer the call (Finland and
Sweden: 0)
Group hunting
As a member of a group of extensions that is called by a common number,
you can temporarily leave the group.
1. Lift the handset and Press numeric key * 2 1 * ( U.K: *2*)
2. Dial your own extension number and press #, press to
hang up
To re-enter the group:
Lift the handset and press numeric keys # 21 #, press to hang up
(UK:#2#)
If you are authorized, you can divert all calls to a group, to another
extension or another group:
1. Lift the handset and press numeric key * 2 4 *
2. Dial number of the group to be diverted, Press numeric key *
3. Dial extension number to the new answering position, press #
press to hang up
To cancel the diversion:
1. Lift the handset and press numeric key # 2 4 *
2. Dial the number of the group that has been diverted
3. Press numeric key #, press to hang up
Direct inward system Access - DISA
If you are assigned to use this feature and you are working externally, you
can call your office and get access to an external line in order to make
business calls.

Aastra 7187a Analogue Telephone 20
With common authorization code:
1. Lift the handset and call the DISA feature in your office.
2. You receive dial tone, press numeric key: * 7 2 *
3. Dial the authorization code and press numeric key #
4. You receive a dial tone, Dial external number
With individual Authorization code:
1. Lift the handset and call the DISA feature in your office.
2. You receive dial tone, press numeric key: * 7 5 *
3. Dial the authorization code and press numeric key *
4. You receive a dial tone, Dial external number, press *
5. Dial your own extension number and press #
6. You receive a dial tone. Dial external number
Authorization code, Common
If you are authorized to use a common authorization code (1 to 7 digits)
you can temporarily change any phone used within the telephone system
to the authority level connected to this code.
For a single call:
1. Lift the handset and press numeric key * 7 2 *
2. Enter authorization code and press #
3. You receive a verification tone, Dial the digit or digits to get an
external line and the external number.
To open an extension for several calls:
1. Lift the handset and press numeric key # 7 3 *
2. Enter authorization code and press #
3. You receive a verification tone.
To lock an extension:
1. Lift the handset and press numeric key * 73*
2. Enter authorization code and press #
3. You receive a verification tone.