ABB DSQC1016 User manual

ROBOTICS
Product manual
Connected Services

Trace back information:
Workspace Main version a293
Checked in 2019-03-18
Skribenta version 5.3.012

Product manual
Connected Services
1.23 SP5
Document ID: 3HAC060439-001
Revision: E
© Copyright 2019 ABB. All rights reserved.
Specifications subject to change without notice.

The information in this manual is subject to change without notice and should not
be construed as a commitment by ABB. ABB assumes no responsibility for any errors
that may appear in this manual.
Except as may be expressly stated anywhere in this manual, nothing herein shall be
construed as any kind of guarantee or warranty by ABB for losses, damages to
persons or property, fitness for a specific purpose or the like.
In no event shall ABB be liable for incidental or consequential damages arising from
use of this manual and products described herein.
This manual and parts thereof must not be reproduced or copied without ABB's
written permission.
Keep for future reference.
Additional copies of this manual may be obtained from ABB.
Original instructions.
© Copyright 2019 ABB. All rights reserved.
Specifications subject to change without notice.

Table of contents
7Overview of this manual ...................................................................................................................
9Network security ...............................................................................................................................
111 Safety
111.1 General safety information ..................................................................................
121.2 Danger - Make sure that the main power has been switched off! ................................
132 Introduction to the Connected Services Kit
132.1 Introduction ......................................................................................................
162.2 Service Box DSQC1016 and DSQC1023 ................................................................
182.3 Service Box Features .........................................................................................
192.4 Before Installation of Service Box in Robot Controllers .............................................
213 Installation of Service Box in Robot Controllers
213.1 General for IRC5 and IRC5P Controllers ................................................................
213.1.1 Overview ...............................................................................................
223.1.2 SIM card installation for DSQC1016 3G .......................................................
233.1.3 Mounting instructions ...............................................................................
253.2 Installation of the Service Box in IRC5 Single and Dual Cabinet .................................
263.2.1 Connected Services kit .............................................................................
283.3 Installation of the Service Box in the IRC5P controller ..............................................
303.4 Installing or replacing DSQC 1016/1023 in IRC5C 2nd Gen before 19B ........................
433.5 Installing or replacing DSQC 1016/1023 in IRC5C 2nd Gen from 19B ..........................
523.6 Installation of Network Service Box ......................................................................
533.7 Verifying the installation of the service box ............................................................
574 Service Box configuration
574.1 General Configuration ........................................................................................
634.2 3G or WiFi Service Box ......................................................................................
634.2.1 Set up 3G Service Box for Connected Services .............................................
654.2.2 Set up WiFi Service Box for Connected Services ...........................................
674.3 Network Service Box Configuration ......................................................................
674.3.1 Set up Network Service Box for Connected Services .....................................
724.4 Verifying Network Connection .............................................................................
744.5 UAS requirements for Connected Services ............................................................
755 Network Service Box connectivity
755.1 Overview .........................................................................................................
765.2 Connectivity .....................................................................................................
795.3 Topology .........................................................................................................
835.4 Internet Connectivity ..........................................................................................
865.5 Disclaimer ........................................................................................................
896 Troubleshooting
896.1 Troubleshooting with the Connected Services Kit installation ....................................
976.2 Service Box log information ................................................................................
976.2.1 Connection setup ....................................................................................
1026.2.2 Support by Service Box ............................................................................
1056.3 Reset the Service Box ........................................................................................
1077 Remote Access
1077.1 Introduction ......................................................................................................
1087.2 Security ...........................................................................................................
1097.3 Initial configuration ............................................................................................
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Table of contents

1157.4 Customer site configuration ................................................................................
1247.5 Preparation for Remote Access ...........................................................................
1327.6 Remote Access on production .............................................................................
1337.7 Additional configuration procedures .....................................................................
1447.8 Key switch kit installation ....................................................................................
1478 Service Box used as Gateway
1478.1 Overview .........................................................................................................
1488.2 Topology .........................................................................................................
1498.3 Configuring a Service Box as Gateway ..................................................................
153Index
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Table of contents

Overview of this manual
About this manual
This manual describes how to install the Connected Services Kit in DSQC1016 -
3G and DSQC1023 - WiFi in ABB Robot Controllers.
Usage
This manual should be used during installation of the Connected Services Kit.
Who should read this manual?
This manual is intended for qualified Field Service Engineers (FSEs) at ABB.
Prerequisite
The reader should have the knowledge of mechanical and electrical installation of
ABB Robot Controllers IRC5P, IRC5 Single and Dual Cabinet.
Organization of chapters
The manual is organized in the following chapters:
ContentsChapter
Important safety information that must be read before any
installation or service of the control cabinet.
Safety
An introduction to the installation and purpose of Connected
Services kit.
Introduction to the Connec-
ted Services kit
Contains mounting and cabling instructions for the service
box.
Installation
Describes installing and configuring Network Service Box on
local network with Internet access for Connected Services.
Network Service Box
Explains how to correct the most common problems with the
installation.
Troubleshooting
References
Document IDReference
3HAC021313-001Product manual - IRC5
3HNA009834-001Product manual - IRC5P
3HAC050941-001Operating manual - IRC5 with FlexPendant
Revisions
DescriptionRevision
First edition.-
Released with Iteration 1.23 SP1.A
Information about enabling Service box as Gateway in WebConfig is
described, see Defining a Service Box as Gateway in Service Agree-
ment on page 149.
Updated Service Agreement screen images.
Continues on next page
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Overview of this manual

DescriptionRevision
Released with Iteration 1.23 SP2.B
Minor corrections.
Released with Iteration 1.23 SP3.C
Updated the section Configuring a Service Box as Gateway on page 149.
Released with Iteration 1.23 SP4. Following is the update:
• Added the section Installing or replacing DSQC 1016/1023 in
IRC5C 2nd Gen before 19B on page 30.
D
Released with Iteration 1.23 SP5. Following is the update:
• Added the section Installing or replacing DSQC 1016/1023 in
IRC5C 2nd Gen from 19B on page 43.
E
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Overview of this manual
Continued

Network security
Network security
This product is designed to be connected to and to communicate information and
data via a network interface. It is your sole responsibility to provide, and
continuously ensure, a secure connection between the product and to your network
or any other network (as the case may be).
You shall establish and maintain any appropriate measures (such as, but not limited
to, the installation of firewalls, application of authentication measures, encryption
of data, installation of anti-virus programs, etc) to protect the product, the network,
its system and the interface against any kind of security breaches, unauthorized
access, interference, intrusion, leakage and/or theft of data or information. ABB
Ltd and its entities are not liable for damages and/or losses related to such security
breaches, any unauthorized access, interference, intrusion, leakage and/or theft
of data or information.
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Network security

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1 Safety
1.1 General safety information
Read safety chapter in controller manual
Before beginning work with the robot system, make sure you are familiar with the
safety regulations described in the product manual for the controller, see References
on page 7.
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1 Safety
1.1 General safety information

1.2 Danger - Make sure that the main power has been switched off!
Elimination, IRC5 Single Cabinet Controller
Note/IllustrationAction
xx0600002782
Switch off the main switch on the controller
cabinet.
1
A: Main switch
Elimination, IRC5 Dual Cabinet Controller
Note/IllustrationAction
xx0600002783
Switch off the main switch on the Drive
Module.
1
K: Main switch, Drive Module
A: Main switch, Control ModuleSwitch off the main switch on the Control
Module.
2
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1 Safety
1.2 Danger - Make sure that the main power has been switched off!

2 Introduction to the Connected Services Kit
2.1 Introduction
Overview
This section describes the purpose of the Connected Services Kit and the platform
on which to install it.
Target platform
The target platform for installing the Connected Services Kit is the robot controllers
IRC5P, IRC5 Single, and Dual Cabinet.
Concept
The Connected Services Kit acts as a bridge between the robot controller and the
Remote server. The Service box and Remote server communicates over the internet
either through wireless 3G/ WiFi technology or through an external WAN port. The
information from the robot is buffered, parsed, and filtered through the ethernet
port to obtain valuable service information in the connected services application.
The following illustration provides an overview of the Connected Services with the
Service Box.
en1600001430
Continues on next page
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2 Introduction to the Connected Services Kit
2.1 Introduction

Outline
The following picture shows the service box and the cables of the Connected
Services Kit.
en1600001577
Service port connection
The following illustration shows how to connect the ethernet cables to maintain
the service port functionality on the front panel of the controller.
en1600001576
en1600001575
Continues on next page
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2 Introduction to the Connected Services Kit
2.1 Introduction
Continued

WAN port connection
The following illustration shows how the Service Box is connected through the
internet to the WAN port:
en1600001441
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2 Introduction to the Connected Services Kit
2.1 Introduction
Continued

2.2 Service Box DSQC1016 and DSQC1023
Overview
DSQC 680 was the original service box.
This service box is now replaced with the following two variants:
• DSQC1016 3G
• DSQC1023 WiFi
Note
The older versions of DSQC 680 can still be used but is not produced anymore.
DSQC1016 3G
The service box DSQC1016 3G (3HAC049807-001) is the replacement for DSQC
680. It is an universal service box that can be connected either with a 3G modem
or through Internet.
This service box is included in :
• Retrofit kit 3G + Internet (3HAC060577-001)
• Connected Services 3G Factory option (890-4)
DSQC1023 WiFi
The service box DSQC1023 WiFi (3HAC058038-001) is the replacement for DSQC
680 without modem. It can be connected only through Internet, wired or wireless.
It does not have modem and SIM holder.
Note
Do not look for instructions related to modem and SIM holder while referring to
DSQC1023 WiFi.
This service box is used in large installations having Internet and is included with
the following:
• Retrofit kit WiFi + Internet (3HAC060577-002)
• Connected Services WiFi Factory Option (890-5)
Continues on next page
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2 Introduction to the Connected Services Kit
2.2 Service Box DSQC1016 and DSQC1023

Configuring Service Box DSQC1016 3G and DSQC1023 WiFi
The service boxes can be used with a wireless 3G Direct connection by default or
with a connection through wired or wireless Internet.
Note
• If you intend to use the service box with Direct 3G connection then you do
not need to configure the box.
•If you intend to use the service box with wired or wireless Internet connection
or for some advanced wireless configuration, go to Configuration web page,
see Set up Network Service Box for Connected Services on page 67. This
is only for advanced configuration.
Retrofit Kits
The following are the different retrofit kits available on the Connected Services
Service support page.
• Two Retrofit Kits
-Retrofit Kit 3G +Internet (3HAC060577-001)
-Retrofit Kit WiFi+Internet (3HAC060577-002)
• Two Factory Option
- Factory Option, 890-4 (3G + Internet)
- Factory Option, 890-5 (WiFi+Internet)
- Access in Parts Online to see the details of Kits
-ABB Parts OnLine
If a specific pre-installation is required for new robots delivery, then contact the
Connected Services product manager for definition and price.
Table DSQ/Option per version
This table describes which DSQ box to use according to the RobotWare version
and the type of controller. Here, DSQC1016 is Cosy 131 3G and DSQC1023 is Cosy
131 WiFi.
en1600001555
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2 Introduction to the Connected Services Kit
2.2 Service Box DSQC1016 and DSQC1023
Continued

2.3 Service Box Features
Overview
This section describes the different features of the Service Box and how it can be
used.
The box has different features which could be adapted at first installation according
to customer needs. The Service Box can act in two distinct modes (Retrofit or
Gateway).
Retrofit mode
In Retrofit mode, the Service Box act as the existing DSQC 680 box, where all the
service data monitoring and ABB secure connectivity is done by the box and can
be installed in any controller from RobotWare 5.11 to 6.XX. The controllers before
RobotWare 5.11 still requires a box DSQC 680 as communication is done with
serial port on these controllers. One Service box must be installed by controller,
connected to the service port.
Gateway mode
In Gateway mode, the Service Box act as an Internet Gateway and can be used
with multiple robots equipped with Embedded Connected Services. In this case,
the service data monitoring and ABB secure connectivity is done by the robot
controller, whereas the box acts only as a Gateway. The box as gateway still
connect to ABB to be monitored for connectivity and when needed to get Remote
Access authorization.
Additional features
Some additional features of the Service Box are listed below:
• The box can be used to provide Remote Access to the devices connected
via Ethernet on the LAN port of the Service Box.
• The Remote Access and gateway features are possible now when the box
is connected to Internet on the WAN port wired, WiFi or 3G with customer
SIMs.
•The default features are Retrofit and Remote Access. This can be be changed
in User Setup. These features should match with the features defined in the
Service Agreement to have them fully active and running.
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2 Introduction to the Connected Services Kit
2.3 Service Box Features

2.4 Before Installation of Service Box in Robot Controllers
Overview
This section explains the steps to be taken before starting the installation.
Delivery check
Before you start the installation, compare the contents of the Connected Services
Kit with the delivery note and ensure that the kit is complete.
Prerequisite
Note
The Connected Services Kit can operate if wireless communication (3G/WiFi) or
wired internet is available.
DANGER
Before working inside the controller modules, read the safety information in
chapter Danger - Make sure that the main power has been switched off! on
page 12
Note/IllustrationAction
Check that there is space in the robot controller to mount
the Service Box, see:
•Installation of the Service Box in IRC5 Single and
Dual Cabinet on page 25
•Installation of the Service Box in the IRC5P control-
ler on page 28
1
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2 Introduction to the Connected Services Kit
2.4 Before Installation of Service Box in Robot Controllers

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