ABB Busch-Welcome User manual

1473-1-8354 │ 04.07.2013
Operating Instructions
Busch-Welcome®
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Busch-Welcome®
83341-500
IP gateway
=== Ende der Liste für Te xtmarke Cover ===

Operating Instructions
Busch-Welcome®
Operating Instructions | 1473-1-8354
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1Information about the IP gateway ............................................................................................................................3
1.1 General information.................................................................................................................................3
1.2 Structure of the manual...........................................................................................................................3
1.3 Symbols in the manual............................................................................................................................4
2Safety.......................................................................................................................................................................5
2.1 Intended use ...........................................................................................................................................5
2.2 Improper use...........................................................................................................................................5
2.3 Target groups and qualifications.............................................................................................................5
2.4 Liability and warranty ..............................................................................................................................5
3Environment.............................................................................................................................................................6
4System requirements...............................................................................................................................................6
5Start-up....................................................................................................................................................................7
5.1 Commissioning with the Windows UPnP service....................................................................................8
5.2 DNS Server.............................................................................................................................................9
5.3 Manual configuration...............................................................................................................................9
5.4 Entering the IP address directly ............................................................................................................10
6Configuration..........................................................................................................................................................11
6.1 General buttons in the configuration .....................................................................................................11
6.2 Login.....................................................................................................................................................11
6.2.1 RESET..................................................................................................................................................12
6.3 Network information..............................................................................................................................13
6.4 "Network configuration" page................................................................................................................14
6.5 "Basic settings" configuration page.......................................................................................................16
6.6 "Change password" configuration page................................................................................................17
6.7 "User management" configuration page................................................................................................18
6.7.1 "Add user" configuration page...............................................................................................................19
6.7.2 Login with new user name ....................................................................................................................21
6.7.2.1 Change password.................................................................................................................................22
6.8 "Device settings" configuration page.....................................................................................................23
6.8.1 Add device ............................................................................................................................................24
6.9 "Associated ComfortTouch 2.x" configuration page..............................................................................25
6.10 "Upload / download configuration file" configuration page ....................................................................26
6.11 "Firmware Update" configuration page..................................................................................................27
6.12 "NTP settings" configuration page.........................................................................................................28
6.13 "Create a new certificate" configuration page .......................................................................................29
6.14 "Versions Information" configuration page ............................................................................................30
7Integrating mobile end devices with the Busch-Welcome®app .............................................................................31
7.1 Android version 4.0 or higher................................................................................................................31
7.2 iOS version 4 / 5 and iPad ....................................................................................................................32
8Integrating a Busch-ComfortTouch®3.0 or higher ................................................................................................33
9Technical data........................................................................................................................................................34
9.1 Overview table ......................................................................................................................................34
9.2 Device connection / circuit diagram ......................................................................................................35
9.3 Dimensions / dimensional drawing........................................................................................................36
10 Product overview ...................................................................................................................................................36
10.1 Device setup .........................................................................................................................................36
11 Installation and electrical connection .....................................................................................................................37
11.1 Requirements for the electrician ...........................................................................................................37
11.2 Mounting ...............................................................................................................................................37
=== Ende der Liste für Te xtmarke TOC ===

Operating Instructions
Busch-Welcome®
Information about the IP
gateway
Operating Instructions | 1473-1-8354
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1 Information about the IP gateway
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1.1 General information
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Please read this manual through carefully and adhere to the information listed. This will ensure reliable operation
and long service life of your product.
For reasons of clarity this manual does not contain all the detailed information on all the models of the product,
nor can it take into consideration all conceivable circumstances related to installation, operation and maintenance.
If additional information is required or problems arise that are not dealt with in this manual, the necessary
information can be requested from the manufacturer.
The product has been constructed according to the latest valid regulations governing technology and is
operationally reliable. It has been tested and left the factory in a technically safe and reliable state. To maintain
this state for the period of its operation the specifications of this manual must be observed and adhered to.
Modifications and repairs to the product must only be undertaken if the manual expressly permits this.
It is only the adherence to the safety instructions and all safety and warning symbols in this manual that will
ensure the optimum protection of the user and the environment as well as the safe and trouble-free operation of
the product.
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1.2 Structure of the manual
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(
• This manual provides you with the detailed technical information about the device, its installation and
configuration. The use of the device is explained by means of examples.
• The chapters "Information on the manual", "Safety", "Environmental information" and "Product overview"
contain general specifications and basic information as well as a description of functions.
• Chapters "Technical data" and "Mounting and electrical connection" describe the device technology and
installation, mounting and the electrical connections.
• Chapters "Commissioning" and "Configuration" contain instructions on commissioning and setting up or
integrating the device.
• Chapter "Maintenance" contains information about cleaning, fault condition diagnostics and repairing the
device.
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Operating Instructions
Busch-Welcome®
Information about the IP
gateway
Operating Instructions | 1473-1-8354
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1.3 Symbols in the manual
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Danger - danger to life
This symbol in connection with the signal word "Danger" indicates dangerous situations which
could lead to immediate death or to serious injury.
Warning - danger to life
This symbol in connection with the signal word "Warning" indicates a dangerous situation which
could lead to immediate death or to serious injury.
Caution - risk of injury
This symbol in connection with the signal word "Caution" indicates a possibly dangerous situation
which could lead to slight or moderately serious injury.
Attention - damage to property
This symbol indicates a possibly harmful situation. Non-observance of the safety instructions can
lead to damage or destruction of the product.
Note ...
This symbol indicates information or references to additional useful topics. This is not a signal word
for a dangerous situation.
This symbol refers to integrated videos with additional information on the respective chapter.
An Acrobat Reader from Version 9.0 is required to view the videos.
This symbol indicates information on the protection of the environment.
Examples on application, installation and programming are displayed with a grey background.
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Operating Instructions
Busch-Welcome®
Safety
Operating Instructions | 1473-1-8354
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2 Safety
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Warning
Electric voltage!
Risk of death and fire due to electrical voltage of 230 V.
– Work on the 230V supply system may only be performed by authorised electricians!
– Disconnect the mains power supply prior to installation and/or disassembly!
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Caution
Risk of damaging the device due to external factors!
Moisture and contamination can damage the device.
That is why the device must be protected against humidity, dirt and damage during transport,
storage and operation!
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2.1 Intended use
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The device must only be operated within the specified technical data!
The device is used for door communication and video transmission.
To set up the device requires an external device (laptop).
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2.2 Improper use
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The device is dangerious if used improperly. Any non-intended use is deemed improper use. The manufacturer is
not liable for damages resulting from such improper use. The associated risk is borne by the user/operator.
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2.3 Target groups and qualifications
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Installation, commissioning and maintenance of the product must only be carried out by trained and properly
qualified electrical installers. The electrical installers must have read and understood the manual and follow the
instructions provided. The operator must adhere to the valid national regulations in his country governing the
installation, functional test, repair and maintenance of electrical products.
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2.4 Liability and warranty
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Improper use, non-observance of this manual, the use of inadequately qualified personnel, as well as
unauthorized modification excludes the liability of the manufacturer for the damages caused. It voids the warranty
of the manufacturer.
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Operating Instructions
Busch-Welcome®
Environment
Operating Instructions | 1473-1-8354
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3 Environment
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Consider the protection of the environment!
Used electric and electronic devices must not be disposed of with domestic waste.
– The device contains valuable raw materials which can be recycled. Therefore, dispose of the
device at the appropriate collecting depot.
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All packaging materials and devices bear the markings and test seals for proper disposal. Always dispose of the
packaging material and electric devices and their components via the authorized collecting depots and disposal
companies.
The products meet the legal requirements, in particular the laws governing electronic and electrical devices and
the REACH ordinance.
(EU Directive 2002/96/EC WEEE and 2002/95/EC RoHS)
(EU REACH ordinance and law for the implementation of the ordinance (EC) No.1907/2006)
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4 System requirements
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Note
When choosing the installation site, please note that the IP gateway must be connected to the
router by a LAN cable.
The following system requirements are necessary for smooth operation of the IP gateway:
Components for the IP gateway
The following components are required to operate the IP gateway:
- A Busch-Welcome®door communication system including at least one outdoor station and one system
controller
- IP network (should connect mobile devices, must have a WLAN connection)
- An outdoor station with camera must be integrated for video transmission
As tenants
As tenants, the following come into question for operation with the IP gateway:
- The Busch-ComfortTouch®series 2.4 or higher
- Mobile terminal devices with Google Android (from Android 4.0 and Cortex-A8 CPU) or Apple iOS (from iOS
5) operating system
Mobile app
If you want to use the Busch-Welcome®mobile app from the Internet, the following requirements must also be
met:
- DSL-6000 Internet connection or faster
- Minimum 3G (UMTS) mobile Internet
- Camera for fast configuration via QR code
- DynDNS account
Note
To correctly route calls from the Internet, the IP gateway must have a static IP address. If not, a
DynDNS service can ensure that calls are correctly routed (see section ""Network configuration"
page").
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Operating Instructions
Busch-Welcome®
Start-up
Operating Instructions | 1473-1-8354
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5 Start-up
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The IP gateway has a user interface that can be reached via an Internet browser. The user interface can be
opened from every computer that is part of the same network as the gateway that is to be configured.
For the initial startup of the IP gateway a few basic settings need to be made in this user interface.
Three options are available to you for commissioning:
Commissioning
Description
Version 1 - UPnP Commissioning with the Windows UPnP service (Windows Vista or higher)
Version 2 - DNS Server Commissioning via a router with DNS server
Version 3 - Manual Manual commissioning
Version 4 - IP address Enter IP address directly
Information regarding documentation
The Windows Vista interface is used to describe the configuration options.
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Operating Instructions
Busch-Welcome®
Start-up
Operating Instructions | 1473-1-8354
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5.1 Commissioning with the Windows UPnP service
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Preconditions:
– There is a DHCP server on the network, e.g. integrated in the router.
– The IP gateway is connected to the router by a LAN cable.
– The PC is connected to the network.
– The IP gateway is connected and ready for operation.
Fig. 1: Windows UPnP service
1. Open Windows Explorer.
2. Click the "Network" entry below the displayed drives.
The window pane on the right now displays all devices currently on the network.
3. Double-click the IP gateway icon.
A browser window with the configuration interface automatically opens.
Note
If the browser does not open automatically, the device properties appear instead. Copy the
displayed IP address, e.g. 192.168.10.192, and enter it manually into the browser's address bar.
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Operating Instructions
Busch-Welcome®
Start-up
Operating Instructions | 1473-1-8354
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5.2 DNS Server
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Preconditions:
- Router with DNS server
1. Enter the IP gateway followed by the domain name of the router in the address line of your browser. Example:
IP-Gateway.fritz.box
2. A browser window with the configuration interface opens with a press of the Enter key.
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5.3 Manual configuration
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Preconditions:
- The IP gateway is connected to the PC directly by a LAN cable.
- The IP gateway is connected and ready for operation.
Fig. 2: Manual configuration

Operating Instructions
Busch-Welcome®
Start-up
Operating Instructions | 1473-1-8354
— 10 —
1. Link the external device in a common network to the IP gateway.
2. Launch the control panel.
3. Open the "Network and Sharing Center".
4. Open the "Local area connection" (1).
5. In the next window, select the "Properties" (2) button.
6. In the next window, select the list item "Internet Protocol version 4 (TCP/IPv4)" (3).
7. Click the "Properties" button (4).
The "Properties" window for Internet protocol version 4 (TCP/IPv4) opens.
8. Select the option (5) to manually enter the IP address.
9. Assign an IP address (6) within the same range as the IP gateway.
The default IP gateway address is 192.168.1.111.
Note
The IP address of the PC cannot be identical to the IP address of the IP gateway.
Select, for example, 192.168.1.55.
10. Click the "Subnet Mask" (7) box.
The current value is entered automatically and does not need to be changed.
11. Click "OK" to confirm the entry.
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5.4 Entering the IP address directly
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Enter the IP address of the gateway directly into the address line of your browser.
You can display the current IP address of the gateway as follows:
1. Open the user interface of your router. Here you will see a list of all connected devices including their names
and IP addresses. For example, when using a Fritzbox under: Home network / network list. Copy the IP
address of the device "IP gateway" and insert it in the address line of your browser to call up the user
interface of the gateway.
2. Use a special program to identify the IP addresses and associated devices in the network. For example:
SoftPerfect Network Scanner (Windows); Overlook Fing (iOS/ Android)
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Operating Instructions
Busch-Welcome®
Configuration
Operating Instructions | 1473-1-8354
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6 Configuration
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All configurations are set in the browser interface.
6.1 General buttons in the configuration
"Log off" button
Click the "Log off" button at the top right to leave the configuration interface as a logged-on user.
You can leave the configuration interface at any time.
"Reset" button
If you have entered incorrect data in the input fields, click the "Reset" button to clear all your entries.
All input fields are cleared and you can enter your data again.
"Save" button
Click the "Save" button to save your entries and to continue to the next configuration page.
Switching to a new configuration page
Click the individual configuration pages in the left column of the configurations to switch to the required
configuration page.
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6.2 Login
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11111111111111111111 11111111111111333333333333 3333333333333333333333 33333333333333333333333333 3333333212222222222222222 22222222222333333333333333 3333333333333333333111 11122222222221111111111111 11111111111111111111113333 333333333333333322222 2222222222222112111123 33333332222222222222222 22222222222222222222222222 222222222222222222222222 22222222222222222222222222 2222222333333333331222 22222222223333333333333 33333333333333333333333333 333333333333333333333333 33333333333333333333333333 3333333333222222222 22222222222222222222222222 11111111111111222222222 222222222222222222222222222 22222222222222222222222 22222222222222222222222222 22222222222222222222222222 222221111111111111111111 11111111111111111111111 11111111111111111111111111 11111111111111111111111111 111111111111111111111111 1111111111111111111111 11111111111111111111111111 11111111111111111111111111 11111111111111111
11111111111111111111 11111111111111111111111111 1111111111111111111111 11111111111111111111111111 1111111111111111111111111 11111111111111111111111111 111111111111111111 1111111111111111111 1111111111111111111 111111 @ 1
3. Tragen
Fig. 3: Login window
The IP address shows you the IP address currently used by the device.
The MAC address shows you the MAC address currently used by the device.
User name
Enter the default values in the "User name" and "Password" input fields.
(default values):
User name: admin
Password: admin
"Login" button
Click the "Login" button to display the configuration menu.
The window with the network information appears.

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Configuration
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6.2.1 RESET
Note
If you forget your login data, you can reset the IP gateway back to its factory settings.
The "Reset" button is located on the front of the IP gateway behind a flap.
Performing the reset
1. Press the "Reset" button for at least 3 seconds.
Fig. 4: Position of the RESET button
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22222222222222222222 22222222222222222222222222 2222222222222222222222 22222222222222222222222222 2222233333333333122222222 22222333333333333333333333 3333333333333333333333 33333333333333333333333333 33333333333333333333333333 333322222222222222222 22222222222222222211111111 11111122222222222222222222 22222222222222222222222222 222222222222222222222 22222222222222222222222222 22222222222222222222222111 11111111111111111111111111 1111111111111111111111 1111111111111111111111111 11111111111111111111111111 11111111111111111111111111 1111111111111111111111 1111111111111111111111111 11111111111111111111111111 1111111111111111111111 11111111111111111111111111 11111111111111111111111 111111111111111111111111111 11111111111111111111111 11111111111111111111111111 111111111111111111 1111111111111111 11111111111111111111 11111111111111 @ 1
6.3 Network information
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The network information appears after logging in.
Fig. 5: Network information
The "Network information" page display the IP gateway settings currently used.
IP address
The IP address is the address for accessing the connected IP gateway.
You need this address to log into the configuration interface!
Note
Note the displayed IP address to log into the configuration again, e.g. after restarting the system
when creating other users.
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6.4 "Network configuration" page
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Fig. 6: "Network configuration" page
You can configure your device as required on the "Network configuration" page.
DHCP
Select "DHCP" if the device is to automatically obtain an IP address.
Static IP address
Please note that the IP address of the gateway does not change when a static address is assigned. A static IP
address only needs to be assigned in exceptional cases to manually configure the network. Click the "Static IP
address" check box to enter the following addresses:
The following option is also available:
External IP / hostname
Enter the DynDNS address for access via the Internet or from other networks.
Proceed as follows::
To access the IP gateway from the Internet or other networks (changing IP addresses), the hostname has to be
converted to the current IP address.
Note
In this case, there must be an account for a DynDNS provider (DDNS provider).
1. Enter the specified DynDNS address in the "External IP / Hostname" field.
2. Set up forwarding for ports 50600 - 50700 (TCP and UDP) in your router as shown in the example.

Operating Instructions
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Configuration
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Note
The example shown may differ based on the router used.
Opening several ports makes it possible to integrate multiple mobile devices.
Example based on a FRITZ!Box
Fig. 7: Device can access the Busch-Welcome® app
After setting up the external IP address and forwarding the ports, you can access the Busch-Welcome®system on
the Internet from a mobile device using the Busch-Welcome®app.
Note
You can find more information in the "Integrating mobile end devices with theBusch-Welcome®
app" chapter.
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6.5 "Basic settings" configuration page
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Fig. 8: "Basic settings" configuration page
You can adjust the basic settings for the IP gateway on the "Basic settings" configuration page.
Address of the indoor station
The address of the indoor station indicates which call button on the outdoor station is used to control the IP
gateway.
Note
Up to 4 mobile terminal devices and Busch-ComfortTouch®can be connected to a call button.
Default outdoor station
The address of the default outdoor station is the station set as the preferred outdoor station. One audio and video
connection also without incoming door call can be set up for this station.
Master / slave mode
When more that one indoor station is installed in the apartment (same addresses), one station must be configured
as master and others as slave.
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6.6 "Change password" configuration page
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Fig. 9: "Change password" configuration page
You can change the password on this configuration page.
Current password
Enter the password previously used.
New password
Enter your new password.
Confirm new password
Enter your new password again.
Note
You can only change the password for the currently active user. Please follow the general
recommendations for generating strong passwords.
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6.7 "User management" configuration page
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Fig. 10: "User management" configuration page
You can create up to three new users and administer your user settings on this configuration page.
ID
The ID is the sequential number of the user.
User name
All assigned accounts are displayed under "User name". Several devices can be logged in under each account.
You have the option of deleting the user or editing the settings.
Add user
Click the "Add user" button to create a new user.
1. Click the "Add user" button.
The description of the "Create new user" configuration page explains this function.
Edit
Click the "Edit" button to change your personal user settings.
The "Add user" configuration page opens. The current user appears and can be edited.
Delete
Click the "Delete" button to remove a user from the list.
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6.7.1 "Add user" configuration page
Fig. 11: "Add user" configuration page
The "Add user" configuration page opens.
User name
Enter the name of the new user in the "User name" input field.
A total of 3 different users with different roles can be created.
Password
Enter the required password of the new user in the "Password" input field.
Confirm
Enter the required password of the new user again in the "Confirm" input field.
Note
When specifying the user name, use characters without umlauts and numbers only, e.g.
Smartphone1. Spaces and special characters are not allowed.
Permission
You can assign the following permissions to the user:
Monitoring function
The user can use the Welcome app to establish a video connection to the outdoor station (e.g. using a
smartphone or tablet) without there being a door call.

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Open door
Specify if the door can be opened by a smartphone, for example, or if only the incoming call and video signal are
transmitted.
Switch on/off the light
This function is only available if the lighting, e.g. the staircase lighting, can be switched on/off directly from the
Busch-Welcome®system.
Save new user
1. Click the "Save" button.
The new user is saved.
The "User management" configuration page opens.
To activate the new user, the IP gateway must be restarted by clicking the "Restart" button.
Fig. 12: Restarting the IP gateway
Note
Make all required system settings before you create new users.
2. Click the "Restart" button.
The IP gateway restarts! The new user is activated.
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22211211111122222222 2222222222222222222 222222222222222222 2222222222221111111 111111111111111111 111111111111111 11111111111111111 1111111111111111111 111111111111111111 1111111111111111111 1111111111111111111 111111111111111111 11111111111111111 1111111111111111111 111111111111111 111111111111111111 1111111221311111111 1111111111111111111 11111111111111111 111111111111111111 1111111111111111111 111111111111111111 1111111111111111111 1111111111111111111 1111111111111 111211112112222122 2222222222222222211 1111111111111111111 111111111111111111 1111111111111111111 11111111111111111 111111111111111111 1111111111111111111 1111111111111111111 11111111111111 11111111 111111111111111 11111111111111111 111111111111111111 1111111111111111111 1111111111111111111 111111111111111111 1111111111111111112 2211111111112 2222222222222231111 111111122112111 122122222221122 @ 1