Abestorm Living Environment Series User manual

CTR100 Dehumidifier
User’s Manual
Note: as we keep upgrading our product,we reserve the right to modify the product
without natice in advance.
Abestorm Solutions INC
Living Environment Series
Add:Berlin
Tel: [phone]
Email: www.abestorm.com

How it Works
Installation Requirements
Installation
Key Functions
Indicator Lights
Remote Control
Operating Instructions
Unit Diagram
Maintenance
Important Notes
Warranty Registration
Specifications
Dehumdifier Storage
Ducted Applications
Troubleshooting
Spare Parts 14
Warranty Information 15
13
12
12
9
9
8
7
6
4
4
3
3
3
2
2
Important Notes
Warranty Registration
Your dehumidifier comes with an extensive warranty. To register your unit simply fill
out and return the warranty form provided in your dehumidifier box.
For future refereirce, write down the model, serial number, and date of purchase for
your delmnidfier. This information is necessary for seeking assistance in the future and
can be found on the data label on the sde of the unit.
Model Number: CTRH 100
Serial Number:
Date of Number:
For additional questions concerning your dehumidifier, contact your local installer or
call Abestorm at 44(20)81243974.
Your dehumidifier should only be repaired by a qualified technician.
Always connect your dehumidifier using a grounded electrical connection (as
required for all electrical appliances). The use of non-grounded wiring will void the
warranty.
Do not use the dehumidifier in standing water. If there is a chance that the
dehumidifier has been flooded, unplug the unit, remove the cover, and allow it to dry
completely before proceeding.
Do not insert objects or your fingers into the inlet or discharge.
Do not use water to clean the exterior of the dehumidifier. To clean unit, unplug from
power, then use a damp cloth to wipe the exterior.
Do not stand on dehumidifier or place objects on it.
Do not use with extension cord or plug adapter.
Unless otherwise noted, all maintenance should be done with the unit
1

Capacity: 60 L @ 30˚C, 80% RH
Operating Relative Humidity Range: 36%-90%
Amperage Usage: 6.82 Amps
Sound Level: 60 dBa
Airflow @ 0.0” SP:250 CFM
COP: 2.7 L/kWh
Power Supply: 115V/60Hz/Single Phase
Dimensions LxWxH: 13.8” x 15.8” x 23.7”
Operating Temp. Range: 33-105°F
Refrigerant: R410A
ETL Listed: Yes
Specifications
How it works
Installation Requirements
Abestorm dehumidifiers use an integrated humidistat to monitor the conditioned
space. When the relative humidity goes above the selected setpoint, the
dehumidifier will energize. Air is then drawn across an evaporator coil, which is
cooler than the dew point of air. This means moisture will condense out of the air.
The air is then reheated through the condenser coil and distributed back into the
room.
If the unit is installed in a crawl space, all vents should be sealed.
The area where the dehumidifier is located should be sealed with a
vapor barrier.
For proper ventilation, neither the inlet or discharge should be positioned against
a wall. The inlet needs a minimum of 12” clearance and the discharge requires a
minimum of 36” clearance.
Abestorm dehumidifiers are only intended for operation when the unit
is upright and level with the feet on the ground (unless using a Abestorm
Hanging Kit).
For the best air diffusion, install the unit so that a side panel faces the wall.
Installation
• avoid putting it against a vapor barrier. Don’t use anything to support it at the base.
Place it on the floor. If your device was place in any other position other than upright place
it upright and allow two hours before turning it on.
1. Place your dehumidifier on a flat surface,
•
•
Route the drain hose to a suitable drainage outside
There should not be any loops or dips on the drainage hose
2.Arrange the line of drainage
3. Recommended drain choice – PVC transition
Cut a ¾ OD PVC piece of cable, approximately 6inches long
• Seal of the point where the dehumidifier is located using a vapor barrier
• Seal off all openings if the unit is installed in a crawl space
• Avoid placing the inlet and outlet against a wall. This ensures proper ventilation.
You need to give a 12’’ allowance of space with the inlet and 36’’ clearance for the discharge
• Place the side panel facing the wall so that the dehumidifier delivers the best diffusion
• Your dehumidifier is designed to be placed on the ground at the same level with
the feet. Place it upright
• Your dehumidifier unit should always have a grounded connection with a GFCI protected
15 amp electrical wire.
• Maintenance should be conducted with the power switched off or unplugged.
1.
2.
Insert the PVC that is cut into a ¾’’ elbow.
Attach the PVC and the elbow to a PVC drain measuring 3/4 inches long
3. Keep the PVC short. Keep the length of PVC as short as possible
4. Insert the open side of the unit drain hose into a 6’’ PVCA piece so that it does
not protrude into the elbow fitting
5. Your unit needs a slop of 1’’ for every 10 ‘’ run for it to get a correct flow
32

Key Functions
•
• Press once to turn machine on. You will hear two beeps and the light will
illuminate green (solid or flashing depending on mode).
• Press the power button a second time and you will hear one beepas the machine
shuts down. Note that there is a 1 minute fan delay.
Use this button to turn the dehumidifier on and off.
1. Power Key
• Use the up and down arrows to set the desired humidity setpoint on the display
screen.
• The setpoint can be any number between 36%-90%. When the indoor humidity is
higher than the setpoint, the unit will operate.
• Keep in mind that the displayed humidity levels are approximate( +/-5%)
2. Arrow Buttons
3. Continuous Mode
• To set the unit to run continuously regardless of humidity, simply use the down arrow
key to set the humidity below 36%.
The continuous light will illuminate green and the display will show“CO”.
• To switch back to normal humidistat operation, use the arrow keys to move the setpoint above
36%.
•
• If you need to store or move your dehumidifier, press the “Drain” button to remove water
from the integral pump’s reservoir.
4. Manual Drain Button
• If the pump reservoir level gets too high, the water sensor will activate to prevent overflow.
• When this occurs, the compressor will stop automatically, and the display will show “E4”.
After a 1 minute delay, the fan motor will turn off and the dehumidifier will not operate until the
problem has been resolved.
• Check to verify that the pump is functioning, then unplug the unit for. two minutes to reset the
error code.
5. Pump Trouble Warning
Indicator Lights
• The display screen has two functions:
1. Humidity Display Screen
1. When the unit is powered on, it shows the humidity of the space.
2. When setting the desired humidity level, the screen will show the set point. After a brief
delay, it will revert to current humidity of the space.
•
• Always make sure the unit is “off” prior to performing any service, unless otherwise
indicated.
• If the humidity is above the setpoint, the light will be solid green and the machine will
operate.
• If the humidity is below the setpoint, the unit will be in standby mode and the light will
be flashing.
This light indicates that the unit is properly powered on and ready to operate.
2. Power Indicator Light
• When the light illuminates green, it indicates that the dehumidifier is set to continuous
operation mode.
• When the light illuminates red, it means the unit is in auto defrost mode and clearing
the evaporator coils of any ice buildup.
3.Continuous Mode/ Auto Defrost Light
• When the light illuminates red, it indicates the compressor has been initiated but is
currently warming up.
• Once the light switches to green, it means the compressor is currently in working status.
4.Compressor Light
54

Remote Control Instructions
CTRH Dehumidifiers can be controlled using an optional remote accessory. The remote
connects to your dehumidifier via a 25’ CAT 5 cable, with the integrated sensor giving you
multiple options for monitoring surrounding conditions.
Example #1- Install the dehumidifier in the laundry room and duct it into the living room.
Mount the remote in the living room and use the remote sensor.
Example #2- Install the dehumidifier in your crawl space with the remote mounted in your
garage.
NOTE: The symbols indicated below only
show when the remote is powered on.
1.On/Off (Power) Button
Press the on/off button and the machine
will start running.(two beeps)Press the button again
to turn the machine off.
2.Up Button/ Down Button
Use the up and down arrows to
adjust the humidity level.
3.Mode
Use the mode button to switch between dehumidifier and a ducted application.
• The symbol on the display indicates the sensor on the remote
control is being utilized.
• The symbol on the display indicates the sensor on the dehumidifier
is being utilized.
4. Temperature
The T button changes the temperature reading on your remote. The remote comes from the
factory in Celsius. Press this button once to switch to Fahrenheit.
5. Continuous
Press this button to switch the unit into continuous mode. “CONT.” will appear on the
display screen.
6. Drain Pump
Use this button if the unit will not be used for an extended period of time.This button will
remove water from the pump reservoir.
Operation Instructions
1.Start the machine
• Press the power key to turn the dehumidifier on.
2.Adjust the settings
• Use the up and down arrow keys to adjust your desired setpoint (typically 50-55%)
3.Stop the machine
• Press the power button again and the dehumidifier will stop. Note that the fan will continue to
operate for 1 minute after the unit has shut off. DO NOT DISCONNECT THE POWER CORD
TO FORCE THE UNIT TO STOP.
4. Water Drainage
• The CTRH 100 has an integrated condensate pump.During normal operation, the
will automatically drain as required.
• If you would like to store or move your unit, press the drain button to drain water from the
pump reservoir. The drain will operate for 15 seconds each time the button is pushed. It may
be necessary to push the button more than once.
CTRH 100
76

Unit Diagram
Maintenance
**For more detailed instructions, visit www.unipdry.com**
WARNING: Always unplug the unit before doing any maintenance.
Cleaning the Machine Body
• Use a soft, damp cloth to clean the exterior of unit. Do not use any
soap or solvents
Coil Maintenance
Once per year, clean the coils with an approved coil cleaner. The coil cleaner should be a self-rinsing,
foaming, cleaner, such as WEB® Coil Cleaner.
Cleaning the Filter
1. Unplug the unit.
2. For PreFilter:
Pump Maintenance
Your CTRH 100 is equipped with an integral condensate pump designed to pump water from
the dehumidifier out to the desired drain.
a. Remove prefilter from inlet of machine.
b. Vacuum or wash with warm water (no soap).
3. For MERV-10/HEPA/Carbon Filters:
a. Replace as necessary- we
recommend checking the filters
at least 1x/year
Electrical Access
•
• Remove the screw on the
control board cover.
Unscrew the 13 screws on the side panel.
Removing the Pump
1.
2.
3.
4.
Remove the 9 screws on the side panel and set panel aside.
Remove the screw holding the pump in place.
Undo the 3 pump electrical quick connects and 1 drain quick connect.
Insert a flat head screwdriver into the notch on the side of the pump.
This will allow you to gently lift the pump off its reservoir (the reservoir
remains attached to the unit).
Preventative maintenance is necessary to prevent issues from dirt and slime that may
accumulate in the drain system. This includes the drain pan, hose to the condensate pump, pump
reservoir, pump head assembly, and discharge tubing.
The pump requires routine maintenance that is not covered by the warranty.
98

Basic Pump Cleaning
Complete about once per year, depending on environment
1. Remove filter(s) from inlet of unit. Remove screws (2/side) on filter door
to access drain tray. Press the drain button to drain the reservoir.
2. Disconnect power to the dehumidifier.
3. Mix a 16 ounce solution of bleach (1 oz bleach + 15 oz water) OR
vinegar (4 oz white vinegar + 12 oz water).
4. Pour the cleaning solution into the drain tray at the base of the coils.
If any cleaning solution gets on the coils, flush with water.
5. Allow solution to soak for 15 minutes.
6. Reconnect the dehumidifier to power.
7. Fill the reservoir with water (16-32 ounces) and flush/cycle
the pump at least 2x.
8. If the drain line is still filled with debris, repeat process. If drain line
still does not appear clean, move on to Advanced Cleaning.
Advanced Pump Cleaning
Complete as needed
1. Press the drain button to drain the water from the reservoir (a wet-dry
vacuum or towels can be used to remove any remaining water).
2. Unplug the dehumidifier and remove the cover so you have access
to the pump.
3. Remove the pump head from the reservoir by unscrewing the screw.
Wipe reservoir clean with a paper towel.
4. Reassemble pump.
5. Mix a 16 ounce solution of bleach (1 oz bleach + 15 oz water) OR
vinegar (4 oz white vinegar + 12 oz water).
6. Pour the cleaning solution into the drain tray at the base of the coils.
If any cleaning solution gets on the coils, flush with water.
7. Allow solution to soak for 15 minutes.
8. Reconnect the dehumidifier to power.
9. Fill the reservoir with water (16-32 ounces) and flush/cycle the pump
at least 2x.
Dehumidifier Storage
If the unit will be stored for an extended period of time, complete the
following steps:
1. Turn off the unit and allow it to dry.
2. Complete steps 1-3 in Advanced Pump Cleaning to clean out the
pump reservoir.
3. Wrap and secure the power cord.
4. Cover the filter mesh.
5. Store in a clean, dry space.
Ducted Applications
Ducting the dehumidifier allows the unit to be in one room while
conditioning an adjacent room. Both the inlet/return grille and the supply
grille are designed for 10” flex ducting
Ducting Installation Notes
• Be sure to secure the ducting with tie wrap.
• Maximum total length of duct run = 10’
• Inlet and outlet duct adapters are optional accessories
Duct Adapter Installatio
• Screw in the 4 screws on each duct
adapter.
Flex Duct Installation
• Slide ducting over adapter
and secure with tie wrap or
clamps
1110

Pump Alarm- E4 Error Code
**UNIT WILL NOT FUNCTION UNTIL ERROR CODE IS CLEARED.
If E4 (pump alarm) is shown on the display, complete the following steps:
1. Reset the unit by unplugging the power cord and then reconnecting it.
2. Manually check to see if the pump is operational by pressing the drain button. Check
if the pump energizes and de-energizes properly. Additionally, check to see if any water
purged from the system.
3. If you haven’t cleaned the system recently, check the discharge line for an obstruction,
then clean as described in the Maintenance section.
4. Replace the hose and/or pump, if maintenance alone isn’t sufficient.
Spare Parts
Fan Components
Filter + External Components
Cables
Duct + Ventilation Accessories
N-100
N-101
N-102
N-801
N-188
N-800
N-119
Main Control Board
Display Board
RH/Temp. Sensor
Fan Motor
Complete Fan Assembly
Fan Capacitor
N-802
N-804
N-107
N-200
N-201
N-202
N-203
N-125
Prefilter
MERV 8
HEPA
Carbon Filter
Foot adjustable
Display/Control
Inernal Components
N-120
N-121
N-122
Temp/RH Sensor Cable
Display Ribbon Cable
CaТ: 5 Port Internal Cable
N-1204 Supply Duict Collar
Assembly
Compressor
Compressor Capacitor
Coil Assembly
Hot Gas Valve Assembly
W-100
W-101
W-102
Remote Control Assembly
(includes W-101 and W-102)
Remote Control
Remote Control Cable
Remote Control
N-803 Condensate Pump Assembly
N-105 AirWerx Remote Control
Troubleshooting
Display is Blank
No Airflow
Error Code:E1
Error Code:E4
Error Code:LO
Error Code:HI
Cause Solution
Poor Connection
Power Outage
Filter is dirty
Air Inlet or Outlet
is Blocked
Humidity Sensor or
Communication Error
Problem with Pump
Room Temperature
is below 33℉
Room Temperature
is above 105℉
Refrigerant Leak
Verify that both ends of the
cord are plugged in
Reset power
Clean the Filter
Clean the blockage
Check to ensure that the sensor wire
is connected at both ends. if no issues
are visible, the sensor may be faulty.
Verify that the pump is properly
installed and functioning. If so, unplug
the unit for two minutes,then restart.
Increase the room temperature so it is
within operating range (above 33℉). If
error still displays, check sensor.
Decrease the room temperature so it is
within operating range (below 105℉).
If error stille displays, check the
sensor
Contact Your Installer for Assistance.
Symptom
E5 Trouble Code
12 13

5 Years (From Date of Purchase):
Customer Responsibilities:
1. The client should send the warranty card via email to Abestorm will. If there is not card submitted, the
warranty starts at the point of dispatch from the warehouse. Note the serial number of the product
and the date when it was installed on page 2 of the manual provided. The information will be required
to grant you an RA number.
Warranty Procedure:
Limited Warranty
ABESTORM INC.
Berlin,GermanyPhone
[phone]
www.abestorm.com
Warranty rights only apply to the original owner of the product and are counted from the date of purchase.
If resold, it will continue within the original period. Abestorm provides a warranty that will work free of
defects in material and workmanship. Abestorm will repair or replace any parts that malfunction free of
charge (the owner will take care of transportation charges).
1. To gain the full advantage of the warranty, the customer is expected to care for the unit including cleaning
and routine maintenance.
3. All the costs related to transporting the unit to a certified technician will be borne by the owner, including
ancillary charges such as wrapping, labeling, picking up the customer and palletizing.
2. Reinstallation and removal of the unit will be done by the owner.
4.The customer is also responsible for risks related to damage and loss while shipping If shipped, customer
is responsible for all risk of loss or damage.
2. If there is a need for warranty service, the customer should contact Abestorm Tech Support on
to get an RA ( Return Authorization number)44(20) 81243974
3. After you have been issued with your RA, the customer is the one to take the unit to a certified
technician/repair center. If the customer is unable to arrange for the same, Abestorm will arrange for
shipping at the expense of the customer.
4. Once the unit is received BY Abestorm, an inspection will be done. If the results show that the warranty
is invalid, the repair or other associated action will only be taken following the receipt of payment from
the owner of the unit
6. Remember that we only provide service during the normal working hours. Before the units that have
brought in for repair are released back to the customer, they are taken through a rigorous testing process.
5. If a defect is noted, the unit will be fixed and the relevant parts repaired or replaced. It will be ready for
picking up from the repair point via shipment, at the cost of the customer.
7. After the unit or part is repaired and returned to the customer, the original warranty continues to apply –
there is no extension.
Warranty Exclusions
There is no warranty for the following:
FLOODING
WATER DAMAGE
2. IMPROPER USAGE/WRONG – SUCH AS, BUT NOT LIMITED TO:
1. ACTS OF NATURE- SUCH AS, BUT NOT LIMITED TO:
POOL/SPA/TUB APPLICATIONS
IMPROPER VOLTAGE
IMPROPER INSTALLATION OR DESIGN
FAILURE TO FOLLOW INSTRUCTIONS
LACK OF NORMAL CARE
TAMPERING, MISUSE OR ABUSE WHETHER ACCIDENTAL OR INTENTIONAL
FIRE
HURRICANE/STORM DAMAGE
3. ANY COSTS DUE TO LOST PROFIT OR DELAY
5. ANY ADDITIONAL COSTS DUE TO CHANGES IN LAWS OR BUILDING CODES
4. FREEZING
6. FREIGHT CHARGES
7. CORROSION
8. CAUSE BEYOND CONTROL
9. FILTERS
10. CONSUMABLE PARTS, INCLUDING BUT NOT LIMITED TO:
SWITCHES
POWER CORDS
BATTERIES
VALVES
RUBBER PARTS
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