ABRIVO X-EO User manual

20
All features listed except those marked with a † require the user to lift the receiver
before operating the feature. Press [FEAT]+[#]+[9]+{button} to determine the function
of a button.
Absence Message
Return Time [Absence Message]+ 1+HH:MM
Return Date [Absence Message]+ 2+DD
Meeting Time [Absence Message]+ 3+HH:MM
Telephone No. [Absence Message]+ 4+(Phone No.)+#
Cancel [Absence Message]+*
Account Code [Account Code]+(Code)+ *
Auto Repeat Dial [Auto Repeat Dial]
Cancel [Auto Repeat Dial]+ *
BGM-On† [BGM]
Off† [BGM]
Busy ICM Callback [ICM Call Back]
Cancel [ICM Call Back]+ *
Busy Number Callback [Timed Trunk Queue]
Cancel [Timed Trunk Queue]+ *
Busy Trunk Queue [Trunk Queuing]
Cancel [Trunk Queuing]+ *
Call Coverage [CCV][Delayed n],[Immed. n], [No ring n]
Immediate [CCV]+1
Delay Indication [CCV]+2
No Ring [CCV]+3
Call Mode Change Tone to Voice: ICM extension + #
Call Mode Change† Voiceto Tone:[Calling Mode CHG]
Call Park Pick Up [Call Park Pickup]+Ext.No.
Call Pick Up
Internal Group [Call Pickup In]
External Group [Call Pickup Out]+Group No.
Direct Extension [Spec.CallPickup]+Ext.No.
Conference
Add On [TRAN]+Ext.No.+[ADD]
Multi Line [HOLD]+(Line 2)+[ADD]+(Line1)
TrunktoTrunk [HOLD]
Display Change [LCD Mode Change]
Extension Lock [Station Lockout]+(Password)
Release [Station Lockout]+(Password)
Flexible Call Forwarding
All [FORWARD]+Call Type (1-3)+ 1+(Destination)
Busy/No Answer [FORWARD]+Call Type (1-3)+ 2+(Destination)
No Answer [FORWARD]+Call Type (1-3)+ 3+(Destination)
All External [FORWARD]+Call Type (1-3)+ 4+(Destination
(90-99))
Cancel [FORWARD]+ *+Call Type (1-4)
Follow Me [FORWARD]+[FORWARD]+Call Type+(Ext. No.)
Flash-Short [Short Flash]
Last No. Redial [SPEED]+ #
Meet-Me Page Answer [Meet Me]
Memo Dial
Set [Memo Dial]+(Phone No.)+[Memo Dial]
Dial [Memo Dial]
MessageWaiting
Set [MESSAGE ]+ #
Cancel [MESSAGE ]+ *+Ext.No.
Display [MESSAGE ]
Answer [MESSAGE ]+ #
Clear [MESSAGE ]+ **
Privacy Release [Privacy Release]
Save No. Redial [Save No. Redial]
Speed Dial Registration†
Number [FEAT]+[SPEED]+(Code)+(Phone No.)+[FEAT]
Trunk Group [FEAT]+[SPEED]+ #+(Code)+(LineNo.)+[ FEAT]
Name [FEAT]+[SPEED]+ *+(Code)+(Name)+[FEAT]
Speed Dial [SPEED]+(Code)
Speed Dial-Scroll [SPEED]+ *+(Code)+ */ #+[SPEED]
Transfer to Park [TRAN]+[PARK]+Ext.No.
TimeReminder
Set [Reminder]+HH:MM
Cancel [Reminder]+ *
Universal Night Answer [UNA Pickup]
Whisper Page Press *
Depending on the hardware, software and programmed functions in your X-EO
system, available features and feature operations may differ from those listed in this
guide.Formoreinformationcontact yourauthorized Abrivodealer.
Digital Telephone
Station User
Quick Reference

2
This guide describes basic features and operations for
X-EO telephones. This includes X-EO Digital Multiline
Telephones and the X-EO 8 Line Digital Key Tele-
phone.
Certain features are not available on all X-EO models.
For more information, refer to the X-EO Owner's Man-
ual or contact your authorized Abrivo distributor.
Multipurpose Keys -These keys can be pro-
grammed for specific functions, including outside line
access, individual extension selection, and one-touch
feature operation.
Key Lamps -These lamps light up or flash when
someone is using the line or feature corresponding to
that key. A green lamp indicates that you are using
that line/feature. A red lamp indicates that someone
else is using that line/feature.
SPKR (Speaker) -This button allows you to dial and
receive outside or internal calls and converse without
lifting the receiver while using the hands-free opera-
tion feature.
TRAN (Transfer) -This button allows you to transfer
a call from your phone to another extension.
FEAT (Feature) -This button is used to access many
X-EO features.
19

18
Making an E-Response Help Call
If programmed, X-EO provides emergency notification
to a group of telephones or paging system.
♦Go off hook and do not dial for more than 10
seconds,
or
Go off hook and begin dialing a system exten-
sion. Between digits pause for more than 10
seconds,
or
At ICM dial tone dial the E-Response Group
access number.
♦The system will initiate an E-Response Help Call
to the stations in your E-Response Group and/or
a paging system.
Universal Night Answer
If you need to pick up an incoming call when the sys-
tem is in the night mode
♦Lift receiver
♦Press [FEAT] button and dial 36
or
♦Press the [UNIVERSAL NIGHT ANSWER] but-
ton (if assigned)
You are connected with the incoming call
3
HOLD/DND (Hold/Do Not Disturb) -This key is used
to put a call on Hold or to set the Do Not Disturb func-
tion to prevent any calls from getting through or ring-
ing at your extension.
Handset Volume Control -The handset volume
control key allows you to adjust the handset volume to
one of three levels. Pressing the button will toggle
between the three volume levels.
Speaker Volume Control -The speaker volume
control key allows you to adjust the volume control of
the speaker when using speakerphone. Pressing the
[+] key raises the volume to one of nine settings.
Pressing the [-]will decrease the volume.
Ringer Volume Control -Pressing the ringer volume
control button allows you to adjust the ringer volume
to one of four levels.
[Mute] Key -When talking using the handset, press-
ing the [Mute] key mutes the handset transmitter. If
using the speakerphone, pressing the [Mute] key
mutes the station microphone. When using the head-
set jack, the [Mute] key mutes the transmitter on the
headset.
ICM -The intercom system is the internal network
used to communicate between the telephone exten-
sions in your
X-EO system. Pressing the [ICM] key connects you to
an intercom line for conversation with other exten-
sions.
Making an Outgoing Call
♦Lift the receiver
♦Press an outside line button. You will hear a dial
tone.
♦Dial telephone number
Makeadialingmistake?
♦Press the [FLASH] button to get new dial tone
♦Dial again
Receiving an Incoming Call
♦When your phone rings and lamp flashes
♦Lift the receiver to connect the call
If your phone does not connect you to the call
automatically
When your phone rings and lamp flashes
♦Lift the receiver
♦Press the button with the flashing lamp to
connect the call

4
Making an Intercom Call
♦Lift the receiver and wait for dial tone
♦Dial an extension number
or
If your phone has a [DIRECT STATION
SELECTION] button assigned for the extension
♦Lift the receiver and wait for dial tone
♦Press the assigned extension button
Receiving a Call From Another Extension
When you hear the intercom call signal -either the
caller's voice or intercom ringing tone
♦Pick up the receiver, and the call is connected
or
♦Speak into the microphone without lifting the
receiver
Making an Intercom Group Call
♦Dial the Intercom Group access number when
you hear the Intercom Dial Tone.
Putting a Call On Hold
When speaking on an outside line
♦Press the [HOLD/DND] button
The active outside line button lamp flashes green
on your phone and red at other extensions.
If the call is not picked up, the call will ring again
at your phone.
Picking Up a Call On Hold
♦Press the key with either the green or the red
flashing lamp to pick up the call being held on
that line
Transferring a Call to Another Extension
When speaking on an outside line
♦Press the [TRAN] button. You will hear a dial
tone
♦Dial an extension number
or
♦Press an extension button (if assigned)
♦Announce the call when the extension answers
♦Hang up
17
StoredTextMessages
To select and send a stored text message to an-
othersystemextension
While calling a busy or idle extension
♦Press [TEXT MSG] + text message number (00-
99), or [TEXT MSGn]
♦Press #
To display a stored text message
♦Press [TEXT MSG] + #to display a stored text
message
To respond to a stored text message by calling
theoriginatingextension
♦Press [TEXT MSG] + #to display the stored text
message
♦Press #a second time to call the station that
sent the text message
To delete a stored text message
While your text message key is lit
♦Press [TEXTMSG] + #+ *
Scrolling and Selecting Text Messages
To scroll through the available system text mes-
sages
♦Go off hook and press [TEXT MSG] + *+ text
message number (00-89)
♦With a message displayed press#to scroll
forward and *to scroll backward
To scroll through the available personal text
messages
♦Go off hook and press [TEXT MSG] + *+ text
message number (90-99)
♦With a message displayed press#to scroll
forward and *to scroll backward.
Registering Personal Text Messages
To enter a personal text message
♦Press [FEAT] + [TEXT MSG] + text message
number (90-99)
♦Press the following keys for text message data
entry:
1-,.,[space],1 2A,B,C,2 3D,E,F,3
4G,H,I,4 5J,K,L,5 6M,N,O,6
7P,R,S,7 8T,U,V,8 9W,X,Y,9
*Alphanumeric 0Q,Z,0 #U/L Case
[FEAT] All delete [HOLD]Enter/1 character delete
♦Press [FEAT] to end the operation

16
To Speed Dial a Number
Outside Line Pre-Select
♦Lift the receiver
♦Press an outside line button
♦Press the [SPEED] button, then dial the SPEED
DIAL CODE
The system will automatically dial the registered
number.
Quick Dial
♦Lift the receiver
♦Press the [SPEED] button, then dial the SPEED
DIAL CODE
The system will automatically dial the registered
number. This operation will not work unless you
register the outside line group number.
Alphanumeric Speed Dial By Name Feature
♦Press [SPEED] [SPEED]
♦To search for a registered name, press the num-
bers on the dial pad
♦To focus the search, press [HOLD/DND], and
enter another character
♦To scroll through the registered names, press
FORWARD #or BACKWARD *
♦Press [SPEED] to dial the number
TextMessaging
You may send a manual signaling or busy bypass text
message to the display of another system extension.
You may also send a stored text message that lights
the Text Message button [TEXT MSG] at another
system extension.
Busy Bypass/Manual Signaling Text Messages
To select and send a manual signaling text
message
♦Lift the receiver and press [TEXT MSG] + text
message number (00-99), or [TEXTMSGn]
♦Dial an extension number or press [DSS] or
[CCV]
To select and send a busy bypass text message
While calling a busy or idle extension
♦Press [TEXT MSG] + text message number (00-
99), or [TEXT MSGn]
To respond to a busy bypass text message while
on a call
While on a call with a busy bypass text message on
your display
♦Press [TEXT MSG] + *+ text message number
(00-99) + [TEXT MSG]
To delete a busy bypass text message from your
display
While a text message is on your display
♦Press [TEXTMSG] + #+ *
5
Call Park
Park a call so that it can be reached from another
extension.
Putting a call in Call Park
When speaking on an outside line
♦Press the [PARK] button
♦You will hear confirmation tone and the [PARK]
button will flash green
If the call is not picked up, it will return to your
phone.
Picking up a call in Call Park
From the extension that parked the call
♦Lift receiver
♦Press flashing [PARK] button
From another extension
♦Lift receiver
♦Press [PARK PICK-UP]
♦Dial extension number where the call is parked
to pick-up the call
Transfer to Park
You can transfer a call to another user's individual
park on their telephone. The call can then be picked
up remotely from another telephone. The call can also
be picked up from the telephone where it is parked.
Transferring a call to another user's individual
park
When speaking on an outside line
♦Press [TRAN] + [PARK]
♦Dial the number of the extension where the call
is to be parked, or press the extension button (if
assigned)
♦When you hear confirmation tone, hang up
♦The [PARK] key on the user's phone will be lit
♦If desired, use the paging system to inform the
user of the call parked on their telephone
Picking up a call parked on your individual park
from your telephone
♦Lift the receiver (handset)
♦Press [PARK]
Picking up a call parked on your individual park
from another telephone
♦Lift the receiver (handset)
♦Press [PARK]
♦Dial the number of the extension where the call
is parked, or press the extension button (if as-
signed)
or

6
♦Lift the receiver (handset)
♦Press the [FEAT] button and dial 34
♦Dial the number of the extension where the call
is parked, or press the extension button (if as-
signed)
or
♦Lift the receiver (handset)
♦Press [PARK PICK-UP]
♦Dial the number of the extension where the call
is parked, or press the extension button (if as-
signed)
Save Dialed Number
While speaking on an outside line
♦Press the [FEAT] button and dial 21
or
♦Press the [SAVE DIAL] button (if assigned)
You will hear a confirmation tone that indicates
the phone number you just dialed has been
saved.
To dial the saved number
♦Lift the receiver
♦Press the [FEAT] button and dial 21
or
♦Press the [SAVE DIAL] button (if assigned)
♦The saved number is automatically dialed
Last Number Redial
To automatically redial the last number you called
♦Lift the receiver
♦Press the [SPEED] button and dial #
Call Storage
Your telephone may be programmed to capture, store
and display telephone numbers and IDs from calls
received with Caller ID, ANI or DNIS information.
To view call information
For station
♦Press [SPKR]
♦Press the illuminated [USAS] key to display in-
formation about the first call that occurred at your
station
♦Press #to scroll forward and *to scroll back-
ward in sequence
For trunk group
♦Press [SPKR]
♦Press the illuminated [USATn] key, or
♦Press the [USAT] key + trunk group number to
display information about the first call that oc-
curred on a specific trunk group
♦Press #to scroll forward and*to scroll back-
ward in sequence
15
Speed Dial
Personal Speed Dial Registration -To register per-
sonal speed dial numbers
♦Press the [FEAT] button.
♦Press the [SPEED] button, then dial the desired
PERSONAL SPEED ACCESS CODE (90-99).
♦Enter the phone number.
♦Press [FEAT] to end the operation.
Personal Speed Dial Registration -To register
severalspeeddialnumbers
♦Press the [FEAT] button
♦Press the [SPEED] button, then dial the desired
PERSONAL SPEED ACCESS CODE (90-99).
♦Enter the phone number.
♦Press the [SPEED] button, enter another speed
dial code number
♦Repeat same procedure.
♦Press the [FEAT] button.
To register a pause time
♦At the desired location, press [HOLD/DND]
♦Dial to for the desired pause time in
seconds.
To set an outside line to be selected for speed
dialing
♦Do not lift receiver
♦Press the [FEAT] button
♦Press [SPEED] and then dial the desired
PERSONAL SPEED DIAL CODE (90-99)
♦Dial the desired outside line group number (01-
60 or 00)
♦Press [FEAT] to end the operation
To register a directory name for a speed dial
number
♦Do not lift receiver
♦Press the [FEAT] button
♦Press the [SPEED] button and then dial the
desired PERSONAL SPEED DIAL CODE
(90-99)
♦Register the letters of the name using the dial
pad
♦Press the button until the desired letter is dis-
played, then press the [HOLD/DND] button to
enter that letter or number (up to 10 characters).
1-,.,[space],1 2A,B,C,2 3D,E,F,3
4G,H,I,4 5J,K,L,5 6M,N,O,6
7P,R,S,7 8T,U,V,8 9W,X,Y,9
*Alphanumeric 0Q,Z,0 #U/L Case
[FEAT]All delete [HOLD]Enter/1 character delete
♦Press [FEAT] to end the operation

14
To Answer Messages
When the [MESSAGE] button lamp is lit at your exten-
sion
♦Lift the receiver
♦Press the [MESSAGE] button until the desired
extension number is displayed
♦Press #
The system will automatically call back the ex-
tension that left the message.
Paging
♦Lift the receiver
♦Hold down the [PAGE] button
♦When you hear the confirmation tone, make your
announcement by speaking into the receiver
♦Release the [PAGE] button and hang up
Whisper Page
You may communicate with a busy station without
interrupting their call using the Whisper Page feature.
To communicate with a busy extension:
♦After calling a busy station, press the *button
♦You may now speak to that extension
To Respond to Whisper Page
♦After receiving a whisper page while on a call,
♦Press the *button to speak with the extension
that called using the whisper page feature
♦Press the *button a second time to resume
speaking with the original calling party
Note: The original calling party cannot hear the whis-
per page or your response to a whisper page.
To Respond to Whisper Page with a Text Message
♦After receiving a whisper page while on call fol-
low the procedures in "Text Messaging"
Personal Ringing Tones
You may choose one of eight different ringing tones to
distinguish your station from others.
To play a ringing tone at your system extension
♦With your station idle press [FEAT] + #+ *
+ 1-8
To select a ringing tone for your system extension
♦With your station idle press [FEAT] + #+ *
+ 1-8+ #
To restore default ringing tone at your system
extension
♦With your station idle press [FEAT] #+ *+ 0+
#7
To delete a call record from system memory
♦With a call record displayed, press the [USD] key
To make a call by automatically dialing the Caller
ID number
♦Display a call record
♦Press the [USAS] key, [USAT] + trunk group
number or [USATn] key a second time, or
♦Press [FLT], [OPT], or [COL]
To add digits to the displayed number before call-
ingout
♦Display a call record
♦Dial the additional digits to be added to the out-
going number (the added digits do not appear on
the display when entered)
♦Press the [USAS] key, [USAT] + trunk group
number or [USATn] key a second time
or
♦Press [FLT], [OPT], or [OPT]
Answering Machine Emulation (Voice Mail
Monitor)
Station users may monitor voice mail messages as
they are recorded. During recording monitor, the sta-
tion user may select to initiate a conversation with the
caller. You may activate or deactivate this feature
from your extension.
To begin Voice Mail Monitor
When a call is answered by voice mail at an idle sta-
tion, you will hear a monitor tone.
♦The [Voice Mail Monitor] key red LED will begin
to flash
♦Press the [VoiceMail Monitor] key
♦When the [Voice Mail Monitor] key green LED
lights, you will hear the caller's message as it is
recorded.
♦Press the [Voice Mail Monitor] key a second
time to begin talking to the caller.
or
♦Press [SPKR] or hang up to end voice mail
monitoring. The caller's message will be saved to
your voice mailbox.
To Activate / Deactivate or Change the Voice Mail
MonitorMode:
♦While your station is idle, press [SPKR]
♦Press [FEAT]
♦Press the [VoiceMail Monitor] key
♦Press 1to deactivate / activate Voice Mail Moni-
toring.

8
Busy ICM Callback
When you call another extension and get a busy sig-
nal, do not hang up
Press the [FEAT] button and dial 43
or
Press the [ICMCALLBACK] button (if assigned)
Hang up after you hear a confirmation tone
When the busy extension becomes available, the
system will call you back
Lift receiver
You are automatically connected to the extension.
Busy Number Callback
When an outside number you have called is busy, you
may tell the system to remind you to try again.
Do not hang up
Press the [FEAT] button and dial 24
or
Press the [TRUNK CALLBACK] button (if assigned)
Dial the desired time you want to be called back
Hang up after you hear a confirmation tone
After the set time, the system will call you back to try
again
Lift receiver to automatically dial the number
To Cancel Busy Number Callback
Lift the receiver
Press the [FEAT] button and dial 024
or
Press the [TRUNK CALLBACK] button and *
Hang up after you hear a confirmation tone
Call Coverage
Multipurpose buttons on digital multiline telephones
can be assigned as Call Coverage buttons to indicate
calls ringing at another extension. If you have a Call
Coverage button for another extension on your tele-
phone, you can answer calls ringing at that extension
by pressing the Call Coverage button.
13
Set Follow Me Destination
♦Lift the receiver (handset)
♦Press [FWD] + [FWD]
♦Enter the Call Type you wish to forward
1 = All calls (CO/Intercom)
2 = CO calls only
3 = Intercom calls only
♦Enter the extension number of the originating
forwardingstation
Hold/Quick Forward Operation
♦If your phone is equipped with this feature,
pressing [HOLD/DND] will automatically forward
all incoming calls to you fixed call forward desti-
nation.
Master Hunt Groups
X-EO allows extensions to be programmed into Hunt
Groups. Each Hunt Group is assigned code and when
dialed the system searches for the first idle extension.
To Call a Hunt Group
♦Lift the receiver
♦Wait for the dial tone
♦Dial Hunt Group access code
or
♦Press [HUNT] if assigned as a Multipurpose
button
Message Waiting
To Leave a Message
When the extension you are calling is busy or does
not answer
♦Do not hang up
♦Press the [MESSAGE] button and #
♦After you hear a confirmation tone, hang up
The [MESSAGE] button lamp will stay lit at the
called extension.
To Cancel Message Waiting
If you want to cancel a message you left at an exten-
sion
♦Lift the receiver
♦Press the [MESSAGE] button and *then
dial the extension number
♦After you hear a confirmation tone, hang up
The [MESSAGE] button lamp will go out at the
extension.
Note: This feature is not available if the [MBOX] key is used for
voicemail access.

12
Flexible Call Forwarding
You can set your phone to forward calls to another
extension or to an external telephone number. To
forward calls externally, you must first register the
external telephone number to a personal speed dial
code (90-99). (See the Speed Dial feature in the Digi-
tal Telephone Station User Quick Reference Guide.)
You can also separate Call Forward destinations for
ICM calls and CO incoming calls. For example, you
could forward all ICM calls to your cellular telephone
and all CO calls to your Voice Mail.
Set Forward Destination
♦Lift the receiver (handset) or press [SPKR]
♦Press [FWD]
♦Enter the Call Type you wish to forward
1 = All calls (CO/Intercom)
2 = CO calls only
3 = Intercom calls only
♦Enter the Flexible Call Forward Mode
1 = All calls to another extension or hunt group
2 = Busy/No Answer calls to another extension
or hunt group
3 = No Answer calls to another extension or hunt
group
4 = All Calls forward to an external number
(using Personal Speed Dial Codes 90-99)
♦Do one of the following
If you chose Mode 1,2, or 3, enter the extension
or hunt group number
If you chose Mode 4, enter the Personal Speed
Dial Code (90-99)
Forward Cancel
♦Lift the receiver (handset)
♦Press [FWD]
♦Press *
♦Enter the Call Type number you wish to cancel
1 = Cancel Forwarding of All calls (CO/Intercom)
2 = Cancel Forwarding of CO calls only
3 = Cancel Forwarding of Intercom calls only
SetActive/Inactive
♦Press [FWD]
♦Enter the Call Type you wish to make
Active/Inactive
1 = All calls (CO/Intercom)
2 = CO calls only
3 = Intercom calls only
9
To answer a call ringing at another extension
When you hear the Call Coverage tone or see the
green Call Coverage lamp indication on your phone
♦Lift the receiver
♦Press the [CALL COVERAGE] button
♦You will be connected to the call
To change the type of indication at your phone
♦Do not lift the receiver
♦Press the [FEAT] button
♦Press the desired [CALL COVERAGE] button
The present indication mode will be displayed
♦Dial the number for the desired mode
♦Dial 1for immediate display and ringing
or
♦Dial 2for delayed indication (display and ring-
ing starts if call is not answered within a prepro-
grammed time)
or
♦Dial 3for no ringing (lamp indication only)
Call Pick-Up
Internal Group
You may answer calls to any extension in your pick-
up group without dialing the extension number.
When you hear a call ringing at another extension
♦Lift receiver
♦Press [FEAT] and dial 31
or
♦Press the [GROUP CALL PICK-UP] button (if
assigned)
The incoming call is connected to your exten-
sion.
Direct Extension
You may also answer an incoming call at another
extension
♦Lift the receiver
♦Press the [FEAT] button and dial 33
or
♦Press the [DIRECT CALL PICK-UP] button
♦Dial the number of the extension where the call
is ringing
The incoming call is connected to your exten-
sion.
Conference
The X-EO system allows you to make conference
calls with any combination of up to four extensions
and outside lines on the same call.

10
Add-on (up to one outside + three inside parties or
four inside parties)
While speaking on a CO or ICM call
♦Press the [TRAN] button and dial the extension
number
When the party answers
♦Press the [ADD] button
After you hear a tone burst, all parties are con-
nected
♦To add another extension, repeat same proce-
dure.
Multiline (up to three outside + one inside)
While speaking on an outside call
♦Put the first call on Hold, pressing [HOLD/DND]
♦Access the second outside line
After the second or outside line has answered
♦Press the [ADD] button
♦Press the first line that has been on hold
All three parties are connected
♦To add a third outside line, repeat same proce-
dure.
Trunk-to-Trunk (up to two outside parties)
When you are speaking with two outside parties in a
multiline conference call
♦Press the [HOLD/DND] button
♦Hang up
The two outside parties are connected.
Conversation Recording
You can record a conversation to voice mail by follow-
ing the procedures listed below.
Important: Use of this feature may be prohibited by state law.
To start recording a call to voice mail
While on an ICM, outside line or conference call
♦Press the [RECORD] button
♦Your conversation will begin recording to voice
mail
Note: A four-party conference call cannot be re-
corded.
To stop recording a call to voice mail
While recording a call with the [RECORD] button lit
♦Press the [RECORD] button or hang up
To play a recorded conversation
♦Follow the same procedure for playing a voice
mail message
11
Do Not Disturb
If you do not wish to be disturbed, you can set your
extension to prevent any calls from ringing to or get-
ting through to your extension.
♦Do not lift receiver
♦Press the [HOLD/DND] button
The lamp on the [HOLD/DND] button will stay lit.
To cancel Do Not Disturb
♦Do not lift receiver
♦Press the [HOLD/DND] button
The lamp on the [HOLD/DND] button will go out.
Note: See [Hold/Quick Forward].
Exclusive Hold On Outside Line
A call on "exclusive" hold may only be picked up from
your extension.
While speaking on an outside call
♦Press the button for the outside line you are
already using. The green lamp on that outside
line button will flash slowly on your phone. The
red lamp will stay lit at other extensions.
To retrieve a call on Exclusive Hold
♦Press the same outside line button on your
phone again to be connected to the call
Flash
Flash allows you to receive a dial tone on the same
outside line that you are using without having to hang
up. Flash may also be used to receive an intercom
dial tone to place another intercom call.
After you complete a call or if you make a dialing
mistake
♦Press [FLASH]
♦Dial the new number.
To Use Centrex or PBX features
♦Press [S FLASH]
♦Dial the new number or feature code.
If your phone does not have [FLASH] or
[S FLASH] buttons
♦Press [FEAT] then dial 11 for Flash
♦Press [FEAT] then dial 12 for Short Flash