ACTi ENR-2000 Series Service manual

ENR-2000 Series
System Administrator’s Manual
2013/07/17
For V3.02.01 Firmware

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ENR-2000 Series System Administrator’s Manual
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Legal Notice
Disclaimer
The information contained in this document is intended for general information purposes.
ACTi Corporation shall not be liable for errors contained herein or for incidental or
consequential damages arising from the furnishing, performance, or use of this manual.
The information contained herein is subject to change without notice.
The English version of this document is the official one for all purpose. All the translated
versions are provided as a convenience. Any discrepancies or differences created in the
translations of any other languages are not legally binding.
Copyright
Copyright © 2003-2013 ACTi Corporation All Rights Reserved.
Trademarks
ACTi Connecting Vision and its logo are registered trademarks of ACTi
Corporation.
Microsoft® and Windows® are registered trademarks of Microsoft Corporation.
All other product or company names mentioned in this document may be trademarks or
registered trademarks of their respective owners.

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Regulatory Compliance Information
Federal Communications Commission Statement
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
WARNING: Changes or modifications to the equipment that are not expressly approved by
the responsible party for compliance could void the user’s authority to operate the equipment.
European Community Compliance Statement
This product has been tested and found to comply with the limits for
Class B Information Technology Equipment according to European
Standard EN 55022 and EN 55024. In a domestic environment, this
product may cause radio interference in which cause the user be
require to take adequate measures.

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About This Manual
Target Audience
This manual is intended for System Administrators who are responsible for installing and
setting up video surveillance system. The reader is expected to know the fundamentals of IP
surveillance system integration and to own the administrative privileges to install and
configure all the devices.
You may also check the product page for updates and documents.
http://www.acti.com/product/category/Standalone_NVR
Technical Support
If you have any questions during system installation, please feel free to contact our engineers
via our Customer Help Desk platform http://www.acti.com/CHD.

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Table of Contents
1Legal Notice 2
Disclaimer 2
Copyright 2
Trademarks ............................................................................................ 2
Regulatory Compliance Information .................................................... 3
2About This Manual 4
Target Audience .................................................................................... 4
Technical Support.................................................................................. 4
3Table of Contents 5
4Introduction 9
Product Overview.................................................................................. 9
ENR Server / Client Architecture ........................................................... 9
Remote Client PC Requirements ......................................................... 10
Display Video Performance................................................................. 11
Local Client - Live View / Playback..............................................11
Remote Client - Live View ...........................................................12
Remote Playback.........................................................................12
Supported Video Format..................................................................... 13
5Get Started 14
What’s in the Box ................................................................................ 14
At A Glance ......................................................................................... 15
Front Panel ..................................................................................15
Rear Panel...................................................................................15
Power Button & Reset Button............................................................. 16
Turn On the Device......................................................................16

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Turn Off the Device......................................................................16
Reset to Factory Default..............................................................17
LED Indicators...................................................................................... 17
6Installation 18
Prepare the Devices............................................................................. 18
Cameras......................................................................................18
Monitor.........................................................................................19
USB mouse & Keyboard..............................................................19
USB Mass Storage Device..........................................................19
Hard Disks...................................................................................19
Install the Hard Disks .......................................................................... 20
Step 1 Remove the Tray ..............................................................20
Step 2 Mount the Disk .................................................................21
Network Connection Architecture...................................................... 22
LAN 1 Port...................................................................................22
Connection Setting Example 1....................................................22
LAN 2 Port...................................................................................23
Connection Setting Example 2....................................................23
Connect the Devices ............................................................................ 24
Quick Setup ......................................................................................... 25
Step 1: Log in to ENR..................................................................25
Step 2: Format the Hard Disks ....................................................26
Step 3: Add Cameras ..................................................................26
Log In/ Out ENR................................................................................... 27
Log In...........................................................................................27
Change UI language 27
Remember Login Information 27
Set Auto Login 27
Live Page UI Overview......................................................................... 28
Input Devices ....................................................................................... 29
Keyboard .....................................................................................29
Mouse Settings............................................................................30
Software Keyboard Settings ........................................................30
Set Cameras ......................................................................................... 31
Add Cameras...............................................................................31
Auto-Add 32
Search .........................................................................................33

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Add Cameras Manually 34
Copy Camera Settings.................................................................35
Delete Cameras...........................................................................36
Change Camera Settings ............................................................36
Configure PTZ Preset Points.......................................................38
PTZ Panel Description 39
Network Settings................................................................................. 40
Configure LAN1 Settings.............................................................40
Turn On/Off the DHCP Server 40
Configure LAN2 Settings.............................................................41
Set the Port..................................................................................41
Date & Time......................................................................................... 42
Setup Manually............................................................................42
Synchronize with Time Zone .......................................................42
Email Settings...................................................................................... 43
Disk Management ............................................................................... 45
Storage Device Types..................................................................45
Format Hard Disks.......................................................................46
Schedule Recordings ........................................................................... 47
Event-Recording File Length.......................................................48
Set the Recording Schedule........................................................48
Set the Event Schedule...............................................................49
Copy Schedule ............................................................................49
Event Management............................................................................. 50
Event-Handling Schedule............................................................50
Setup Event Rules.......................................................................52
Clear Event Rules........................................................................54
Copy Event Rules........................................................................55
User Group Management ................................................................... 56
Add a Group ................................................................................56
Edit / Delete a Group...................................................................57
Add a User...................................................................................57
Edit / Delete a User .....................................................................58
Upgrade Firmware .............................................................................. 59
Backup / Restore Settings.................................................................... 60
Backup.........................................................................................60
Restore........................................................................................61
Customize Live Screen Layout............................................................. 62
Change Channel Position............................................................62

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Change Layout ............................................................................62
Execute Sequence Patrol ............................................................63
Customize System Language............................................................... 64
Modify the Wording......................................................................64
Restore the Wording....................................................................65

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Introduction
Product Overview
ACTi ENR-2000 Series (hereafter referred to as ENR) is a compact, delicate and reliable
multi-channel standalone NVR. It features a stable embedded Linux operation system and
capabilities of supporting mega-pixel resolution H.264 streaming, an HDMI output for local
display, PTZ control, scheduled / event-triggered / event speed-up recording, event
management, synchronized playback, time/event-based playback search and video
bookmarks. Its smart Setup Wizard and intuitive user interface allow the system installer
enjoy effortless plug&play installation experience, while making it easy for new users to get
acquainted with the operation by first-time use. Other than the local client, the remote PC
client may access the ENR system simultaneously, and experiences user-friendly web
interface customized for browser-based operations.
ENR Server / Client Architecture
In a video surveillance system architecture, ENR Server serves as a video management
service provider, aimed to run 24/7 non-stop service for clients. An ENR Client makes
requests of monitoring video streams or playing back recordings to ENR Server.
There are two types of ENR Clients: Local Client and Remote Client.A client, connecting
from whether a remote computer or from local, will be offered the same accessibilities of ENR
functions.
Local Client: In local camera site, the client user directly operates ENR Server by
connecting the physical device to an HDMI monitor and a USB mouse.
Remote Client: Over the TCP/IP network, the Remote Client communicates with ENR
Server through HTTP Protocol. This client user will have to use a computer with Internet
Explorer to access the ENR Server web interface, without the need of installing any client
program beforehand. Logging in to ENR Server is as simple as visiting a website.

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Remote Client PC Requirements
ENR itself is a self-contained unit.The table below provides basic guidelines only for
selecting proper hardware for the remote PC client. As the decoding of multiple channels
requires good hardware for smooth performance (*1), if your live view performance is not
satisfactory, please consider computers with more advanced spec.
*1 The quality of video display performance lies not only in the hardware but a few variables.
Please refer to Display Video Performance on page 11 for instructions on how to achieve
ideal video performance.
*2 PC Spec requirements are the same for 32-bit and 64-bit systems.
*3 Microsoft Windows operation system has limits on memory and address space,
regardless of the real or virtual memory available on a particular computer.
Please use 64-bit system if your computer has more than 4GB RAM.
*4 Please make sure your operation system is fully patched with the latest service packs.
PC Spec (*2)
Minimum Requirement
CPU Processor
Intel Core 2 Quad 2.66 GHz
RAM
4GB (*3)
Network
Ethernet (1000 Base-T recommended)
Operation System
Windows 7 and Windows 8
( All versions) (*4)
Display Resolution
1080p
Browser
Internet Explorer 9.0 and 10.0

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Display Video Performance
For a single Live View or Playback session, the way ENR handles displayed video varies
based on the combination of the following factors, which you should put into consideration
when configuring your view layout:
(1) The number of concurrent displayed channels
(2) The format of video stream, e.g., resolution and frame rate.
To balance system loading, ENR will decode only I frames (*1) for viewing when CPU usage
is critical. The video stream is still recorded at its original frame rate no matter at what quality
it is displayed.
To acquire good video display quality, however, it is suggested that you try to use the layout
containing just enough channels, or make use of Sequence Patrol function.
Local Client - Live View / Playback
On local viewing, ENR determines when to enter Decode-I Mode according to these key
references - your selection of “Layout” and the Video Resolution. A layout consisting of
more channels and high-resolution streams are considered more CPU consuming, which is
more likely to trigger Decode-I Mode. For example, by switching the live view layout from 4x4
style (16 channels) to Quad style (4channels), the video will appear much smoother.
On a local Live View or Playback view, the conditions below ensures the live streaming to be
displayed at a smooth quality(12~30 FPS); otherwise, ENR will decode only I-frames for
each channel.
*1 A video sequence is composed as a series of GOP (Group of Pictures). Among these
pictures, I-frame (Intra-coded picture) is a fully specified picture with complete image
information, while P-frames and B-frames hold only partial image information.
*2 ENR will automatically turn all channels into Decode-I Mode when
the number of layout channels is more than 8.
*3 ENR will automatically turn any channel into Decode-I Mode when its video resolution
is above 1280 x 720 pixels.
Layout Style
Maximum video resolution
1, 2, 4, 1+5, 2+4, 1+7 (*2)
1280 x 720 pixels (*3)
1
1
1 2
2
2 4
4
4 9
9
9 1
1
12
2
2 1
1
16
6
6 6
6
6 8
8
8 1
1
13
3
3 6
6
6 1
1
10
0
0

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Remote Client - Live View
Aside from various operational scenarios, the hardware specifications of each remote client
computer differ. By default, ENR system will observe the outcome of all the variables –
dynamic CPU loading, and make adaptations.
You may select a desired display mode to suit your system condition. On remote Live View
interface, click “Application” and select “Decode I-frame” or “Auto Drop Frame”.
Mode
Decode I mode
Auto drop Frame mode (Default)
Scenario
For computers with basic
specifications
●For computers with advanced
specifications
●For computers dedicated for
displaying ENR Live View
Purpose
Saving as much CPU usage
as possible for other tasks
operated on this client PC
Displaying as many video frames as
possible to achieve smooth video
performance.
Rule
Decodes I frame only
Whenever the CPU loading exceeds
80%, random channels will start to
decode I frame for about 15 seconds,
and then return to original frame rate
later. This process will continue until
●The CPU loading drops under 80%
●User switches to another layout or
page.
Remote Playback
Up to 4channels synchronized playback is allowed on a single remote client session,
where all video frames are displayed no matter which layout is used.

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Supported Video Format
As 1080p HDMI monitors have become the most extensive products used in various
applications, ENR is designed to conform to this display standard with its capability of
outputting 1080p video stream.Therefore, to reserve as much computing power for ENR unit
as possible, only up to 2 megapixel H.264 video stream can be displayed on local Live View
or Playback.
With a client computer, you may still acquire full support for displaying these types of video
codec –MPEG4, MJPEG and H.264, and up to 5 megapixel video resolution from web client
interface; also, the video stream is recorded at your desired format despite of the local display
limitation.
Camera Management
Export / Recording
Local
Live View /Playback
Remote
Live View / Playback
Codec
MPEG4
MJPEG
H.264 (*1)
H.264 (*2)
MPEG4
MJPEG
H.264
Resolution
Up to 2592 x 1944 pixels
Up to 1920 x 1080 pixels (*3)
Up to 2592 x 1944 pixels
*1 ENR’s “Auto Add” function will only add H.264 video stream.
*2 H.264 is the only displayable codec for local live view and playback.The channels using
other codec will appear blank, although the recording is proceeding normally.
*3 The display of more than 2 megapixel resolution video is not supported on local live view
and playback.The channels using higher resolution video stream will appear blank,
although the recording is proceeding normally.

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Get Started
What’s in the Box
This product package includes the following items:
Item
Description
1
ENR server x 1
2
Printed quick installation guide x 1
3
Power cord x 1 (Plug type varies by region)
4
Hard disk screws x 8
5
USB mouse x 1
ENR Server
Power Cord
Quick Installation Guide
Disk Screws
1
5
4
3
2
USB Mouse

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At A Glance
Front Panel
Rear Panel

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Power Button & Reset Button
You can turn on/ off the device with Power Button.
Turn On the Device
Press down the Power Button and release, the Power
LED will light up and turn solid blue.
Turn Off the Device
As the device is powered on, the Power LED and
System LED are both lit, and the Power Button is in
pressed state. To turn ENR off, please do the following:
1. On Live screen, click Setup Power tab, and click “Shutdown”.
2. The local display screen will turn black, with an information dialogue box showing up.
Please observe the System LED on front panel, when its orange light is off, you may
press the Power Button to completely shut down the device.

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Reset to Factory Default
By resetting this device, all your system settings will return to factory default, while the
previous recording files are still kept on storage disks. It is strongly recommended that you
back up previous settings with Backup function before resetting to factory default.
1. To begin, please turn off the device first.
2. Press down the Power Button to boot up the
device, immediately press and hold the Reset
Button with a pin or clip, the orange System
LED will light up for about 2~3 seconds, and
you may release the Reset Button as the
orange light is off.The device will then start
the resetting process.
After the device automatically reboots, the resetting process is done and you may log in.
LED Indicators
The LED indicators on front panel show the current device status:
Item
Indicator Status
Light Color
Description
Power LED
Solid
Blue
The device power is on.
System Status
LED
Lights up for three
seconds after Reset
Button is pressed
Orange
The system resetting process is
initializing.
Solid
The system service is running.
HDD LED
Flashing
Orange
The hard disk is busy handling
read or write requests.

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Installation
The installation procedures may vary depending on your site conditions. The procedures
provided in this manual are based on an example condition consisting of (1) local network, (2)
an ENR unit, (3) ACTi network cameras, (4) a POE network switch and (5) necessary
peripherals.
Prepare the Devices
Before starting connecting all the devices together, please read the instructions below to
make sure your devices are ready for ENR system.
Cameras
ENR is able to automatically add the connected cameras then immediately displays their live
streams without your further configurations. It is strongly recommended that you return the
camera settings back to factory default beforehand. Otherwise, please fulfill the conditions
below to make sure your cameras are prepared for ENR Auto Add function:
1. For cameras whose settings have been changed from factory default, please make
sure the camera output stream’s encoder type is H.264, (2) the camera’s IP address
falls in the same network range with ENR LAN1 port:192.168.0.10 or LAN2 port
(DHCP).
2. Individually configure other camera properties via camera’s web configurator with
another PC if required, for example, the Video Motion Region Settings, Stream
Mode, etc.
3. To have ENR automatically assign IP addresses to cameras via LAN 1 port, make
sure the camera connection type is Dynamic mode (DHCP Client).
( ACTi camera web configurator interface)

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Monitor
The monitor should supports HDMI port and 1080p full HD resolution display.
USB mouse & Keyboard
Please use a USB mouse or keyboard with a cable.
USB Mass Storage Device
The USB mass storage device is required for system backup and system log / snapshot /
video export.
ENR supports all FAT/FAT32/EXT2/EXT3/EXT4/NTFS file systems.
Hard Disks
For video recordings, you should install at least ONE certified 3.5-inch SATA hard disk.
Please always use the hard disks ACTi tested to be compatible with ENR.You may find the
certified models in this document ACTi Certified HDD List for Standalone Network Video
Recorders available via this web link: http://www.acti.com/hdd.

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Install the Hard Disks
This system requires at least one hard disk to store video recordings and firmware image
when upgrading system. Please follow the instructions below to install your hard disks in
correct order to make sure the physical disk locations accord with the Disk ID shown in ENR
server’s Storage Device List.
To start, TURN OFF THE DEVICE, open the front
cover, repeat the following steps to install the hard
disks into the disk bays.
Step 1 Remove the Tray
Slide the Lock Tab to the right, the Hinge Tab will
pop out by itself. Remove the four front panel screws,
and then remove the three back panel screws.
Pull the Hinge Tab to 90 degrees from the front, and
pull out the tray.