
6. CONDITIONS OF GUARANTEE
adam pumps s.p.a. (producer) guarantees to the purchasers of adam
pumps products, by acknowledging:
• a guarantee of 5 years duration which covers problems caused by
defects of production and of compliance present in the purchased
products;
• that the period of guarantee starts from the date indicated on the ec
label, which is the date of manufacture. for products in which there is
no ec label, a label will be applied inside it on which is shown the date
of manufacture and from which will start the above mentioned
guarantee;
• if for any whatsoever reason the manufacturing date shall not be le-
gible, the guarantee is void immediately and it shall not be invoked un-
less the missing legibility is to be charged at the exclusive liability of
adam pumps spa;
• the guarantee is limited to repairs or alternatively to substitution of
the product, where it is not possible to repair it;
• the repair operations can be performed exclusively by adam pumps or
at a centre authorised by adam pumps;
• the guarantee remains excluded in the event that the product is in-
spected or mishandled by persons, bodies, and companies outside of the
adam pumps s.p.a. circuit;
• each guarantee request is subject to the approval of adam pumps. an
authorisation code is requested for the return of the goods. this code
will be provided by adam pumps at the request of the customer who will
invoke the guarantee on the product to be repaired or substituted;
• unless otherwise agreed with adam pumps, the returned goods must
be sent with prepaid transport by whoever invokes acknowledgement of
the guarantee to adam pumps s.p.a.;
• the goods returned without authorisation and/or with unpaid tran-
sport, can be rejected at the discretion of the company in the absence of
the above mentioned conditions;
the above mentioned guarantee does not apply in the following cases:
• the product has not been used or installed according with the in-
structions of the adam pumps producer;
• the product has been changed or mishandled;
• are excluded from the 5 year guarantee: adhesive labels, plastic or
metal sheet covers, keyboards and masks, components subject to wear
such as vanes, impellers and sealing rings and gaskets generally.
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AF 3000 - AF 3000 TAG