Addonics Technologies HDUS11NB User manual

Technical Support
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v8.1.11
T E C H N O L O G I E S
www.addonics.com
User Guide
1:11 HDD Duplicator NB
(HDUS11NB)

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Table Of Contents
Basic Instructions. . . . . . . . . . . . . . Page 2
Functions . . . . . . . . . . . . . Page 4
Copy HDD . . . . . . . . . . . . . Page 5
Compare HDD . . . . . . . . . . . . . Page 5
PreScan Source . . . . . . . . . . . . . Page 6
ReScan Bus . . . . . . . . . . . . . Page 7
Source Size . . . . . . . . . . . . . Page 7
Overwrite . . . . . . . . . . . . . Page 8
Setup . . . . . . . . . . . . . Page 8
Advanced Setup . . . . . . . . . . . . . Page 12
Basic Troubleshooting . . . . . . . . . . . . . Page 15
Error Messages List . . . . . . . . . . . ... Page 16
Firmware Update Procedure . . . . . . . . . . . . . Page 17

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AC input
switch Main AC switch
Source unit
(top connector)
Target connectors
Removing Cover of Duplicator
NB
Loosen the 3 screws at the back of the tower for
each side panel using a Philips screwdriver.
Push each side panel toward the rear of the
tower to disengage and remove.
Installing drives into the
Duplicator
Each of the 12 remaining bays in the cabinet
can directly secure one 5.25” device such as a
hard drive mounted in a 5.25” bracket or
enclosure. The bays may also be used in
groups to secure larger devices such as a disk
array without the need for modification.
For each of the bays there is one LED located
at the bottom of the cabinet for drive status
indication. There is also one SATA cable for
each drive unit attached to the Duplicator
subsystem. The indicated connector as shown
in the picture connects to the source unit, the
remaining connectors are for target units.
Screws

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Connecting the Power Cable and Powering On
1. Connect the power cord provided from the wall outlet to the back of the tower.
2. Push the power button to turn on the HDDduplicator.
The Duplicator Panel
There are four buttons and an LCD on the panel of HDDDuplicator.
1. LCD shows a function or a message.
2. it is used to scroll up functionmenus.
3. it is used to scroll down functionmenus.
4. it is used to execute a function.
5. it is used to cancel a function.
Duplicating a Drive
When the duplicator powers on, it initializesandgoes through the steps below
Shows the firmware version Initialize SDRAM's status..
Detect Drives' status. Shows the first function:
Copy HDD copies data directly from the sourcehard disk to the target hard disk.
Press ENT button to begin copy. The system will auto-detect the hard disks and show the following info
on the LCD.
The LCD will show the following info during the copyingprocess: remaining time, completed percentage.
The copy speed, capacity and timewill varydepending on the source hard disk. Once the copying
process is complete the LCDwilldisplay the following results.
HD Duplicator
1-1 Ver: Initialize SDRAM
Detect Drives
Copy-36MBs 0%
235.7GB 1:48
Copy HD
OK:
1.Copy HD
ENT
ESC
Duplicator Panel
1
2
3
4
5

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Functions
The copy controller has11 functions in total, with the 11th (Adv Setup) being a hidden system
function that only appears when the ESCkey is pressed for 2 secondsuntil there isa beep. These
are shown below.
10-01. Language
10-02. Copy Size
10-03. Startup Menu
10-04.Auto Compare
10-05. Button Sound
10-06. Device Info
10-07. System Info
10-08. Fast Copy
10. Setup
10-09.Auto Start Drive
10-10.Auto Start Timer
10-11. Tolerance Size
Duplicator Controller
1. Copy HDD
2.Async Copy HDD
3. Compare HDD
4.Async Compare
5. PreScan Source
6. ReScan BUS
7. Source Size
11.Adv Setup
11-01. Read Error Skip
11-02. Update Firmware
11-03. Compare Firmware
11-04. Quick Erase HDD
11-05. Full Erase HDD
11-06. H/W Diagnostic
11-07. Load Default
8. Secure Erase
9. Overwrite
10-12. BootTime Delay
10-13. Quick Compare
11-08. Copy HPA
11-09. Burn In
10. Setup
11.Adv Setup

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Copy HDD
Copy HDDcopies data directly from the sourcehard diskto
the target hard disk. Please make
surethat the capacity of the target hard disk is equal o
r larger than the sourcehard disk.
Choose option 1 fromthe menu:
Press ENT to begin copy. The system will auto-detect the hard di
sks and show the following
copying info on the LCD.
The LCD will show the following info during the copyin
g process: elapsed time, completed
percentage.The copy speed, capacityand time will vary
depending on the source hard disk. Once
the copying process is complete the LCD will display t
he following results.
Copy-36MB/s 0%
232.9GB 00:00:00
CopyHDD
OK: 11 Fail: 0
1. Copy HDD
HDD:11 232.9GB
Async Copy HDD
This option is used to specify the size of the source for simplifying further copying operations.
Choose option 2 from the menu:
2. Async Copy HDD
HDD:10 232.9GB
Press ENT. Before the start of the reproduction, if theconsoledetects that a hard drive
capacity is less than source, then the LCDwill show the cor
responding channel number.
8
Space Not Enough
And then automatically copies. The LCD will display t
he following info.
Acpy-36 MB/s 0%
232.9GB 00:00:00
If the replication process to continue to add additi
onal hard diskdevice, LCD will only show the last
completed percentage.
Once the copying process is complete the LCDwill disp
lay the following results.
Async Copy HDD
OK: 11 Fail : 0
Compare
Compare HDD is used to see if the data on a source ha
rd disk is identical to the target hard disk
after the Copy HD operation.
Choose option 3 from the menu:

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Press ENT to begin the comparison. The LCDwill displaythe following info.
Comp-23MB/s 0%
232.9GB 00:00:00
Once thecomparison is complete the LCD will display the following info as well as the amou
data on the source hard disk.
Compare OK:11
Fail: 0 Di
PreScan Source
PreScan HDD is used to check if the source hard disk can be accessed properly.
It alsotests the read speed.
Choose option 5 from the menu:
5. PreScan Source
HDD: 11 232.9GB
Async Compare
Compare HDD is used to seeifthe data ona sourcehard disk is identical to the
target hard disk after the Copy HDD operation. While compare process is
on-going, allows you to plug-in additional target drives and comparison will
automatically start for the added target drive.
Choose option 4 from the menu:
4. Async Compare
HDD: 11 232.9GB
Press ENT
to begin the async comparison. The LCDwill display the following info.
ACmp-23MB/s 0%
232.9GB 00:00:00
Compare OK:11
Fail: 0 Di
If the comparison process continuesto add additionalhard diskdevice, LCD will only show the
last completed percentage.
Once the copying process is complete the LCDwill display the following results.
Press ENTto begin scan. The LCDwill displaythe following info
Scan-90MB/s 1%
230.6GB00:00:27
Once the scan is complete the LCDwill display the corresponding results
PreScan OK!

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6. ReScan BUS
ReScan Bus
Choose option 6 from the menu:
Press ENT to re-scan hardware. The LCD will display the following info:
Re-Scan BUS NOW?
Yes
When the scan is complete the LCD will display the following info:
Bus re- scan OK !
7. Source Size
Sou rce Size
Source Size is used to show the capacity of the source.
Choose option 7 fromthe menu:
Press ENT and the LCDwill show the following info.
HDD: Hitachi
Size: 232.9GB
Then press ENT and the LCD will showthedata's size info.
HDD: Hitachi
Data:200.9GB
8. Secure Erase
Secure Erase
Secure Erase is used to wipe the data of the hard disk, i t will erase all of HDD of duplicator
(included Source HDD).
Choose option 8 from the menu:
Press ENT to access option. By default it is set to No. Use the Up and Down arrow keys to choose
Yes.
Wipe all data.
Continue?No
Press ENT and the LCD will show the following info.
ReScan Bus allows swapping the source or target in and out without having to
reboot the system.
In Process
Elapsed 01:00

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10. Setup
Setup
Setup allows various system settings to be changed.There are 12 sub-options:
Language, Copy Size, Startup Menu, Auto Compare, ButtonSound, Device Info,
System Info, Fast Copy, Auto Start Drive, Auto Start Timer, Tolerance Size and
Boot Time Delay.
Choose option 8 fromthe menu:
9. Overwrite
Overwrite
Overwrite is used to overwrite the data of the hard disk, it will erase all HDDs connected to the duplicator
(including Source HDD). There are 3 sub-options: One pass, 3 pass and 7 pass.
Choose option 9 from the menu:
Press ENT to access option. By default it is One pass Use the Up and Down arrow keys to choose
other options.
9-01. Overwrite
One pass
Press ENT to access option. By default it is set to No. Use the Up and Down arrow keys to choose
Yes.
Wipe all data.
Continue?No
Press ENT and the LCD will show the following info.
In Process
Elapsed 01:00
Language
This option is used to select the system's language sup port. By default this is set to English. Press
ENT to change the Language settings.
Language
English

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10-02. Setup
CopySize
Press ENT and the LCD will display a detailed list of options as shown below
Use the Up and Down arrow keys to choose different copy sizes. The system will offer their
corresponding percentages so the user can specify the amount to copy from the source hard disk.
Press ENT to con�rm and save the changes.
Copy Size
100%~1% (*MB)
Startup Menu
This option a llows you to set an option other than “Set up” to be displayed as the first available
option on the menu every time you start the system.
Startup Menu
1. Copy HDD
Press ENT then use the Up and Down arrow keys to choose other options. By default the first
menu option is Copy HDD.
10-03. Setup
Start up Menu
Auto Compare
This option automatically comparesthe source hard disk with t he target hard disk after a copy
operation is completed.
Press ENT to access op and Down arrow keys to choose
On.
Auto Compare
10-04. Setup
Auto Compare
Copy Size
This option is used to specify the size of the source hard disk for simplifying further copying
operations.
Button Sound
This option is used to control the sound of a button when you press it.
10-05. Setup
Button Sound
Press ENT and the LCD will display the following info. Use the Up and Down arrow keys to choose
whether button sound is on or o.
Button Sound
On

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Device Info
This option is used to display the details of all hard disks connected to the copy controller.
10-06. Setup
Device Info
Press ENT and the LCD will display each hard disk' information in order as shown below.
0 Source CH: 0
Hitachi 232.9GB
System Info
This option displays system information.
10-07. Setup
System Info
Fast Copy
This option displays Fast Copy. Fast Copyonly copies data on the source drive
to the target drives. Currentlyonly supports FAT, FAT32, NTFS, HFS, Ext2 and
Ext3 partitions.
10-08. Setup
Fast Copy
Press ENT and the LCDwill displaythe following info. Use the Up and Down arrow keys to choose
whe unction currently on , FAT32, NTFS,HF S,
Ext2 and Ext3 partitions.)
Fast Copy
On
Auto Start Drive
This option is used to display to copy automatically once you insertHDD on target port.
10-09. Setup
Auto Start Drive
Press ENT to enter the foll defau he Up and Down arrow keys to
choose 1-11.
Auto Start Drive
Auto Start Timer
This option is used to set the period of time when the duplicator starts copying
automatically once you insert HDD on target port. Defaultis set at OFF, use the
arrows to choose time. 10-10. Setup
Auto Start Timer
fi
ff ff
Press ENT to enter the following figure. The default is 0. Use t he Up and Down arrow keys to
choose 5 Sec- 50 Sec.
Auto Start Timer

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Tolerance Size
thesource and target capacity. This is to ensure that when the target drive is
smaller than the source drive, the duplication process will not start.
10-11. Setup
Tolerance Size
choose 1MB~100MB of source.
Tolerance Size
1MB
BootTime Delay
This option is used to to set boot delay time.
10-12. Setup
BootTime Delay
Press ENT to enter the foll t is 5 sec. Use the Up and Down arrow keys to
choose 0~99 sec.
BootTime Delay
5 sec
QuickCompare
This option is used to set the size of each comparison unit.
10-13. Setup
Quick Compare
Press ENT to enter the following figure. The default is O. Use the Up and Down arrow keys to
choose 1 Byte/1K/10K/100K/1MB/10MB/100 Mbytes. (In order to improve the accuracy of pure
data can maintain the default settings.)
Quick Compare
fi
Press ENT to enter the following figure. The default is 0. Use t he Up and Down arrow keys to
ff

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Advance Setup
Adv Setup offers expert users access t o moreadvanced system settings.
To access this option, hold down theESC key for
two seconds until it appears.
11. Adv Setup
Read Error Skip
This function sets the system to ignore any errors during the copying process. Normally if there is
an error during copying a warning is displayed on the LCD. By using this function, users can also
copy a HDD with errors.
11-01. Adv Setup
Read Error Skip
Update Firmware
This function is used to update the system's �rmware. Download the latest version of the �rmware
from the Internet at www.addonics.com. For the complete instructions, visit the �rmware update
webpage or view the instructions found later in this manual.
11-02. AdvSetup
Update Firmware
Read Error Skip
Press ENT to enter the following screen. By default this option is set to OFF. Use the up and down
buttons to enable or disable this option.
Quick Erase HDD
This function is used to quickly erase all data on the HDD . Please backup any important data
before using this function.
11-04.Adv Setup
Quick EraseHDD
Quick Erase HDD
ALL/Target CH:*
Press ENT to enter the following screen. Use the Up and Down buttons to select the HDD to
erase.
Compare Firmware
This function is used to compare the current system �rmware version with the new version the user
is upgrading to. This ensures that the downloaded �rmware is the latest version. The message
"Last update F/W" indicates that it is the latest version.
11-03.Adv Setup
CompareFirmware
Searching F/W...
Please Wait ...
Last update F/W
OK!
All data will be
lost,Erase? No
Press ENTagain and the LCDwill prompt you to confirm t he er ase operation.

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Full Erase HDD
This function is used to full erase all data on the HDD. Please backup any important data before
using this function.
11- 05.Adv Setup
Full Erase HDD
Quick EraseHDD
ALL/TargetCH:*
Press ENT to enter the following screen. Use the Up and Down buttons to select the HDD to
erase.
All data will be
lost,Erase? No
Press ENT againand the LCDwill prompt you to confirm the er aseoperation.
Test IDE 0/1
OK
LCDTest Start Button Test ? SDRAM Test:
8192 KbytesOK
FlashTest: OK Test Finished
Once the system diagnostics have been completed the "Test finished" message will appear on the
LCD.
Press ENT and the system will begin the tests as shown below.
H/W Diagnostic
Press ENT to enter the following screen. This function is used to check that the system is
operating normally.
11-06.Adv Setup
H/W Diagnostic
Press ENT again to enter the following screen. The LCD will cycle through the test categories as
they are performed. The LCD display is tested first, the control panel is tested next (requires
manual operation), then followed by the system's internal diagnostics, hardware connection test
then the RAM and SD Flash test. All test results are shown on the LCD. This is a simple way to
verify that the system is operating normally.

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Press ENT to enter the following screen. Use the Upand Down bu
ttons to confi t to factory
defaults.
Load Default
Confi
Load Default
Ok
If Load Default OK,this will be displayed onthe LCD as shown below.
Load Default
Press ESC to return to the main menu then use the
ENT butt on to select. This function resets all
settings to their factory default.This function helps the system recover from errors caused by an
illegal operation.
11-07.Adv Setup
Load Default
Burn In
This function is used to burn test the system reliability.
11-09. Adv Setup
Burn In
Press ENT to enter the following screen.
Burn In Mode
Copy & Compare
Use the Up and Down buttons to choose Compare, Async Copy & Cmp and Async Compare, then
press ENT to confirm.
Copy HPA
If this function is set to "ON", the system will completely copy the data in a source HDD's host
protected area.
11-08. Adv Setup
Copy HPA
The default is "OFF". Use the ENT, Up and Down buttons to change this to "On".

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Basic Troubleshooting
LCD
If the LCD blank after the device is turned on, check that the power cable is properly connected
and that the power supply is on.
Error Message
When the system is running a copy operation or hardware diagnostics, if the operation is manually
terminated by pressing ESC an error message will be shown by the LCD. This may lead to an
illegal operation and cause the device to stop reminding. If this happens, the device must be
restarted.
Hard Disk
If unable to read the hard disk please check that the data and power cables are properly
connected.
Keys
If pressing the keys on the front panel produces no response from the system, the keys may have
malfunctioned. Please check the control panel to see if the wiring has come loose.
Firmware Upgrade
The device can be updated to new versions of firmware through CD/DVD-ROM. If unable to
update the firmware, check that the firmware was downloaded correctly. A failed firmware upgrade
may cause the duplicator to become inoperable. If the system is working normally, do not attempt
this operation. If the system is already experiencing problems, please contact your distributor for
repairs.
Startup/Shutdown
Do not suddenly turn o the power while the system is performing an operation. After shutting
down normally, wait a moment (usually around 2 seconds) before starting the system again so it
can run its self-diagnostics.
About Copy HPA
The HPA (Host Protected Area) is a hidden data region defined in ATA/ATAPI-4. This area is not
usually accessible to software. The SATA HDD Duplicate Controller supports the copying of data
from this hidden area.
Drive is locked (cannot be initialized after the SECURE ERASE or OVERWRITE)
1. Place drive in the source slot
2. Execute "PreScan" function for 1 minute
3. Press "ESC" key until you see "User Abort" on the LCD screen
4. Now remove the drive from the duplicator and connect it to your system, the HDD should be
recognized and be able to initialize again

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Error Messages List
NO# Error Messages Description Applied to
1 Source Drive Not Exist!
during operating
Copy, Async Copy, Compare,
Async Compare, PreScan,
Source, Source Size, Copy
Size, Tolerance Size
2 UserAbort! Cancel operating
3 No Drive Exist
operating
Device Info
4 XSpace Not Enough
Target Drive Space Not
Enough
When source capacity is
small than target
Copy, Compare
5 XSpace Not Enough
Target Drive Fail!
When source capacity is
small t han target
Async Copy, Async Compare
6 PreScan Fail
during copy or bad sector
on HDD
PreScan Source
7 Source Drive Read Fail!
connection on source port
during copy or bad sector
on source HDD
Copy, Async Copy, Compare
8 Target Drive Write Fail!
connection on target port
during copy
Copy
9 Target Drive Read Fail!
connection on target port
during comparing
Compare
10 Target Drive Fail!
connection on target port
during async comparing
Async Copy, Async Compare
11 Target Drive not Exist!
operating
Overwrite
12 One pass
Onepass failed!
Lose SATA connection on
SATA port during Overwrite
Overwrite
13 3pass
pass 1 failed
Lose SATA connection on
SATA port during Overwrite
Overwrite
14 7pass5220.22-M
pass 1 failed
Lose SATA connection on
SATA port during Overwrite
Overwrite
If you hear thewarning signal while the copying function is executing (a beep every 5 seconds),
the LCDscreen willdisplay the problem status; you may press any button to return tothe copy
progress screen.
Lose target SATA
Lose target SATA
Lose target SATA
Lose target SATA
Lose SATA connection
No HDDexist during
Any functi on and any time
No sourceHDDexist
No HDDexist during

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Firmware Update Procedure
(Requires one hand drive containing the firmware file):
1. Create a 50MB HDD partition with FAT/FAT32 NTFS files system on any SATA hard
drive.
2. Download the firmware and unzip the file to .BIN file format.
3. Copy the.BIN file onto the 50 MB partition of the HDD.
4. Insert this drive to the Source slot of the duplicator. For subsystem connect the drive
to the Source SATA port.
5. Select “Firmware Update” function under the “Setup” or “Adanced Setup” menu and
press ENT to do the update. To access the “Advanced Setup,” hold onto the ESC
button for 5 seconds. The new option will appear.
6. Once completed, it will reboot and show you the new firmware version.
Notes:
SECURE ERASE -HDDduplicator sends a WIPE
OVERWRITE - There arethree options: One pass, 3passes and 7passes 5220.22-M. The duplicator
writes a string of patternover the entire disk one time, three times or seven times. (5220.22-M is
the DoD standard for drivesanitization)
Pleasenote that some drives may becomelocked and cannot be initialized after theSECURE ERASE
or OVERWRITE. Should this happen, use thefollowing procedures to unlock the drive:
1. Place drive in the source slot
2. Execute "PreScan" function for 1 minute
3. Press"ESC"key until you see "User Abort" on the LCD screen
4. Now remove the drive from the duplicator and connect it to your system, the HDD should be
recognized and be able toinitializeagain