ADTRAN Total Access 300 Series Product manual

installation guide
Total Access 300 Series
Active Ethernet Single Family Unit ONT
Installation and Maintenance Guide
Document Number: 612877AEONT-5B
March 2015

Total Access 300 Series Active Ethernet Single Family Unit ONT Installation and Maintenance Guide
ii 612877AEONT-5B
Front Matter
Trademarks
Any brand names and product names included in this document are trademarks, registered
trademarks, or trade names of their respective holders.
To the Holder of this Document
The contents of this document are current as of the date of publication. ADTRAN®reserves
the right to change the contents without prior notice.
In no event will ADTRAN be liable for any special, incidental, or consequential damages or 
for commercial losses even if ADTRAN has been advised thereof as a result of issue of this
document.
About this Document
This document provides instructions for the installation and maintenance of the Total Access
300 Series Active Ethernet Single Family Unit ONT. The intended audience for this infor-
mation is the craftperson responsible for the installation and maintenance of the equipment.
These instructions assume familiarity with the intended use of the equipment, basic required
installation skills, and knowledge of local and accepted safety practices.
The intended audience for this information is system management personnel responsible for
the configuration of the software applications and technicians responsible for the installation
of the Optical Network Terminal (ONT). User Interface provisioning assumes familiarity with
the intended use of the equipment, concepts peculiar to this product, and a computer opera-
tions skill set.
Related information can be obtained by referring to the applicable Job Aid and Compliance
Notice documentation.
901 Explorer Boulevard
P.O. Box 140000
Huntsville, AL 35814-4000
United States
[phone]
©2015 ADTRAN, Inc.
All Rights Reserved.
®

Revision History
612877AEONT-5B iii
Revision History
Revision Functional Description
This document has been created to combine the Installation, Troubleshooting, and Mainte-
nance for the Total Access 300 Series ONT Single Family Unit ONTs in one document.
Revision B was created to add the Common Language Equipment Identification (CLEI) codes
to the respective ONTs. The “Possible activation sequences for the ONT” listings from the
Troubleshooting section were also removed.
Revision Date Description
A July 2012 Initial Release
B March 2015 Revised to add CLEI codes and remove “Possible activation
sequence” from the Troubleshooting section.

Total Access 300 Series Active Ethernet Single Family Unit ONT Installation and Maintenance Guide
iv 612877AEONT-5B
Hazard Classifications
The following hazard classifications are used in this document:
DANGER
!
DANGER indicates a hazard with a high level of risk which, if not avoided,
will result in death or serious injury.
WARNING
!
WARNING indicates a hazard with a medium level of risk which, if not
avoided, could result in death or serious injury.
CAUTION
!
CAUTION indicates a hazard with a low level of risk which, if not avoided,
could result in minor or moderate injury. CAUTION can also be used to alert
against unsafe practices associated with events that could lead to personal
injury.
NOTICE
Notice call-outs indicate a potentially hazardous situation not related to
personal injury, such as messages related to property damage only.
NOTE
Notes inform the user of additional, but essential, information or features.
Metric Conversion
The following metric conversions apply:
• 1 inch = 25.4 millimeters
• 1 pound = 0.45 kg

Icons
612877AEONT-5B v
Icons
The following icons are used throughout the ADTRAN document suite:
Training
ADTRAN offers training courses on our products. These courses include overviews on
product features and functions while covering applications of ADTRAN product lines.
ADTRAN provides a variety of training options, including customized training and courses
taught at our facilities or at customer sites.
For inquiries concerning training, contact ADTRAN:
Training Phone: 888-4ADTRAN (888-423-8726)
Training Fax: [phone]
Training Email: [email protected]

Total Access 300 Series Active Ethernet Single Family Unit ONT Installation and Maintenance Guide
vi 612877AEONT-5B

612877AEONT-5B vii
Contents
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intro-1
Scope of this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Intro-1
In this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Intro-1
Related Online Documentation Resources . . . . . . . . . . . . . . . . . . . . . . .Intro-2
Section 1
Active Ethernet Single Family Unit ONT . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Scope of this Section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
In this Section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Active Ethernet Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Total Access 300 Series CLEI Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Total Access 324E Indoor Active Ethernet ONT . . . . . . . . . . . . . . . . . . . . . .1-4
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Total Access 324E Indoor Active Ethernet ONT with UPS . . . . . . . . . . . . . .1-5
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Total Access 354E Active Ethernet Single Family Unit ONT . . . . . . . . . . . .1-6
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Total Access 354E Series Housing and Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Section 2
Single Family Unit Indoor Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Scope of this Section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
In this Section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Safety and Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Required Tools and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Total Access 300 Series Active Ethernet Single Family Unit ONT Installation and Maintenance Guide
viii 612877AEONT-5B
Mount the ONT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
POTS Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Ethernet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Fiber Optics SFP Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Installation of the UPS Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
AC Adaptor Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10
Section 3
Single Family Unit Outdoor Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Scope of this Section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
In this Section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Safety and Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
Components and Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Network Interface Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Outer Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Outer Enclosure Security Locking Feature . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Total Access 350 ONT NID OptiTap Housing . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Electronics Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Circuit Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9
Data Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Voice Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Alarm Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
ONT Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10
Ethernet Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
POTS Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Active Ethernet Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12
Shipping Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Necessary Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Instructions for Installing the SFU ONT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Determining ONT Enclosure Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Accessing the Inner Electronics Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Mounting the Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Wire Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Fiber Drop Cable Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Ground Wire Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Alternative Grounding Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

Contents
612877AEONT-5B ix
Run Local Power Source Wire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
ONT Power/Alarm Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Installation of the UPS Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
OptiTap Fiber Drop Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Subscriber Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
POTS Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
Ethernet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
Commissioning and Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
Turn-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
Secure the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
Test for POTS Line Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-33
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-34
Section 4
Installation in Unrestricted Access Location . . . . . . . . . . . . . . . . . . . . . 4-1
Scope of this Section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
In this Section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Safety and Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
Necessary Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
ONT Bracket Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Determining Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
ONT Power/Alarm Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Installation of the UPS Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Fiber Installation using OptiTap Connection . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Fiber Installation using Bulkhead Connections . . . . . . . . . . . . . . . . . . . . . . . 4-14
Subscriber Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
POTS Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Ethernet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Commissioning and Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19
Turn-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Test for POTS Line Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-21
Section 5
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Scope of this Section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

Total Access 300 Series Active Ethernet Single Family Unit ONT Installation and Maintenance Guide
x612877AEONT-5B
In this Section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Faults Indicated with LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
LEDs in Normal State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
LEDs in Fault State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
ONT Trouble Isolation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
UPS Power LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Network Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Additional Troubleshooting Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
POTS Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
ODN Interface Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Cleaning and Inspection of Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Cleaning Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Cleaning the Bulkhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Signal Level Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Downstream Signal Level Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Upstream Signal Level Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
UPS Communication Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10
Appendix A
Warranty and Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
ADTRAN Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
ADTRAN Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
ADTRAN Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
ADTRAN Repair/CAPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Repair and Return Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

612877AEONT-5B xi
Figures
Figure 1-1. Total Access 324E ONT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Figure 1-2. Total Access 324E ONT with UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Figure 1-3. Total Access 354E SFU ONT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Figure 1-4. Corning NID Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Figure 1-5. Indoor Restricted Access Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Figure 2-1. ONT Indoor Wall Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Figure 2-2. ONT Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Figure 2-3. SFP Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Figure 2-4. UPS Power Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Figure 3-1. Total Access 354E SFU ONT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Figure 3-2. NID Housing with Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Figure 3-3. ONT OptiTap Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Figure 3-4. Total Access 354E Electronics Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Figure 3-5. Uninterruptible Power Supply (UPS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Figure 3-6. Exterior ONT Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Figure 3-7. Total Access 354E Accessing Inner Electronics Module . . . . . . . . . . . . . . . 3-16
Figure 3-8. Housing Mounting Holes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Figure 3-9. Wire Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Figure 3-10. Optitap Adapter Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Figure 3-11. Cable Ground Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Figure 3-12. ONT Ground Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Figure 3-13. Power/Alarm and UPS Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Figure 3-14. Power/Alarm Connector on back of Electronics Module . . . . . . . . . . . . . . . 3-24
Figure 3-15. Power/Alarm Wire Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
Figure 3-16. Power/Alarm Connector Installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
Figure 3-17. UPS Power Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Figure 3-18. SFP Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Figure 3-19. OptiTap Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
Figure 3-20. Total Access 354E POTS and Ethernet Connections . . . . . . . . . . . . . . . . . 3-30
Figure 4-1. Electronics Module and Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Figure 4-2. Power/Alarm and UPS Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Figure 4-3. Power/Alarm Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Figure 4-4. Power/Alarm Connector Installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Figure 4-5. UPS Power Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Figure 4-6. OptiTap Adapter Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Figure 4-7. SFP Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Figure 4-8. Fiber Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Figure 4-9. Fiber Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Figure 4-10. Subscriber Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Figure 5-1. Network LED Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Figure 5-2. ONT Fiber Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Total Access 300 Series Active Ethernet Single Family Unit ONT Installation and Maintenance Guide
xii 612877AEONT-5B
Figure 5-3. Downstream Test Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Figure 5-4. Upstream Test Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

612877AEONT-5B xiii
Tables
Table Intro-1. Topic List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intro-1
Table Intro-2. Related Online Documentation Resources . . . . . . . . . . . . . . . . . . . . . . . Intro-2
Table 1-1. Topic List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Table 1-2. SFU ONT CLEI Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Table 2-1. Single Family Unit ONT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Table 2-2. Topic List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Table 2-3. Ethernet Cable Pin-Outs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Table 2-4. UPS Pin-Out Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Table 2-5. Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Table 2-6. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Table 3-1. Topic List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Table 3-2. Power/Alarm Connector Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Table 3-3. UPS Pin-Out Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Table 3-4. Ethernet Cable Pin-Outs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
Table 3-5. Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
Table 3-6. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
Table 4-1. Section 2 Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Table 4-2. Power/Alarm Connector Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Table 4-3. UPS Pin-Out Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Table 4-4. POTS RJ-11 Pin-Outs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Table 4-5. Ethernet Cable Pin-Outs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Table 4-6. Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Table 4-7. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Table 5-1. Section 2 Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Table 5-2. Power LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Table 5-3. Power LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Table 5-4. UPS Communication Signal Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Total Access 300 Series Active Ethernet Single Family Unit ONT Installation and Maintenance Guide
xiv 612877AEONT-5B

612877AEONT-5B Intro-1
Introduction
Introduction
Introduction
Scope of this Guide
This document provides instructions for the installation and maintenance of the Total Access
300 Series Active Ethernet Single Family Unit ONT, including LED descriptions, regulatory
information, and troubleshooting procedures.
This guide supports the following products:
• Total Access 354E Active Ethernet Single Family Unit ONT, P/N 1287704G1
• Total Access 324E Indoor Active Ethernet ONT, P/N 1287737G1
• Total Access 324E Indoor Active Ethernet ONT with UPS, P/N 1287737G2
In this Guide
This guide contains the topics listed in Table Intro-1.
Table Intro-1. Topic List
Section Topic Scope
Section 1 Active Ethernet Single Family
Unit ONT
This section provides general information for
the ONTs included in this manual.
Section 2 Single Family Unit Indoor Instal-
lation
This section provides installation procedures
for an indoor ONT.
Section 3 Single Family Unit Outdoor
Installation
This section provides installation procedures
for an ONT in an outdoor location.
Section 4 Installation in Unrestricted
Access Location
This section provides installation procedures
for an ONT in an indoor, unrestricted access
location.
Section 5 Troubleshooting This section provides Troubleshooting proce-
dures for the Total Access 300 Series ONTs in
this manual. Specification for all ONTs is also
included in this section.
Appendix A Warranty and Customer Support This section contains information regarding
Warranty and Customer Service information.

Total Access 300 Series Active Ethernet Single Family Unit ONT Installation and Maintenance Guide
Intro-2 612877AEONT-5B
Related Online Documentation Resources
Refer to Table Intro-2 for additional information for this product.
Documentation for ADTRAN Carrier Networks products is available for viewing and
download directly from the ADTRAN Support Community website.
Go to: https://supportforums.adtran.com/welcome
Registration is required.
Table Intro-2. Related Online Documentation Resources
Title Part Number Description
Total Access 300 Series Component-level Documentation
Total Access 300 Series Active Ethernet
Single Family Unit ONT Job Aid
612877AEONT-22 Provides a brief overview of the both
Total Access 324E (P/N 1287737G1
and G2), and 354E ONTs. It can be
used for reference purposes during
and after the ONT has been installed.
Total Access 3XX ONT Mounting
Bracket Indoor Unrestricted Access Job
Aid
61187777G1-22 Provides installation information for
mounting the ONT Mounting Bracket
in an indoor location.
Total Access 300 Series System-level Documentation
Total Access 5000 ONT Installation Pre-
cautions Job Aid
6ONTINSTALL-22 Provides a list of precautions that
should be implemented during ONT
installation to minimize potential
lightning damage to ONTs.
Total Access 5000 Series Fiber to the
Premises Deployment Guide
65K85FTTP-50 Provides the minimum configuration
steps needed for the Total Access
5000 Series Fiber to the Premises
(FTTP) deployment, using GPON or
Active Ethernet and Fiber to the
Curb. Use this information to gain a
better understanding of how to
provision elements essential to FTTP
applications.

612877AEONT-5B 1-1
Section 1, Active Ethernet Single Family Unit ONT
Section 1
Active Ethernet Single Family Unit ONT
Scope of this Section
This section provides general information on each Total Access®300 Series Single Family Unit
(SFU) ONT covered in this guide.
■Total Access 354E Active Ethernet Single Family Unit ONT, P/N 1287704G1
■Total Access 324E Indoor Active Ethernet ONT, P/N 1287737G1
■Total Access 324E Indoor Active Ethernet ONT with UPS, P/N 1287737G2
In this Section
This guide contains the topics listed in Table 1-1.
Table 1-1. Topic List
Topic See Page
Active Ethernet Technology 1-2
Total Access 300 Series CLEI Codes 1-3
Total Access 324E Indoor Active Ethernet ONT 1-4
Total Access 324E Indoor Active Ethernet ONT with UPS 1-5
Total Access 354E Active Ethernet Single Family Unit ONT 1-6

Total Access 300 Series Active Ethernet Single Family Unit ONT Installation and Maintenance Guide
1-2 612877AEONT-5B
Active Ethernet Technology
Active Ethernet technology provides a consistent and common approach to communications
network using the following:
■Voice
■Video
■Data
Active Ethernet uses Ethernet components that are 802.3ah compliant. Active Ethernet
provides dedicated bandwidth based on individual subscriber requirements that are appli-
cable to both residential and business applications. Because Active Ethernet is pure IP, no
transition protocol is required.
Active Ethernet is a dedicated medium in which each end user is allowed independent access
through a home gateway directly connected to an Ethernet router in the Central Office (CO) or
a street cabinet by a direct fiber connection. This connection is referred to a Fiber to the
Premises (FTTP).
The optical network consists of an Optical Line Terminal (OLT) located at the CO connected to
an Optical Network Terminal (ONT) located at a customer premises.
The ONT and OLT employ bi-directional Small Form-factor Pluggable (SFP) connectors for
data transmission. To allow for transmission of downstream and upstream traffic on a single
fiber, different wavelengths are used for each direction. Downstream traffic uses 1490 nm,
while Upstream traffic uses 1310 nm.
The OLT uses SFPs that are application-dependant, using SFP-based optics that are specific to
the transmit and receive requirement (10 to 80 kilometers).

Section 1, Active Ethernet Single Family Unit ONT - Total Access 300 Series CLEI Codes
612877AEONT-5B 1-3
Total Access 300 Series CLEI Codes
Refer to Table 1-2 for a list of Common Language Equipment Identifier (CLEI) Codes for the
ONTs supported in this guide.
Table 1-2. SFU ONT CLEI Codes
Title Part Number CLEI
Total Access 354E Active Ethernet Single Family Unit ONT 1287704G1 BVMBD10F_ _
Total Access 324E Indoor Active Ethernet ONT 1287737G1 BVMBE10F _ _
Total Access 324E Indoor Active Ethernet ONT with UPS 1287737G2 BVMBF10F _ _

Total Access 300 Series Active Ethernet Single Family Unit ONT Installation and Maintenance Guide
1-4 612877AEONT-5B
Total Access 324E Indoor Active Ethernet ONT
The Total Access®324E Indoor Active Ethernet ONT (P/N 1287737G1) is an indoor installed
unit that provides telephone and Internet access for a single subscriber residence.
The ONT supports the following interfaces:
■Two POTS interfaces
■Four 1-Gigabit interfaces
■One Active Ethernet interface (NET)
Figure 1-1 illustrates the Front and Back of Total Access 324E ONT.
Figure 1-1. Total Access 324E ONT
Features
The basic features of this ONT include the following:
■POTS services
■High speed data services
■Fiber Optics
POTS 1 POTS 2
123
ETHERNET
4
POWER
12V
NET
Total Access 324E
PHONE
PWR NET 121234
ETH