Advantech ARK-5420 Series User manual

User Manual
ARK-5420 Series
Intel®3rd Generation Core™ i
Processor Based Fanless
System with PCIE x 4 & PCI Slot

ARK-5420 User Manual ii
Attention!
This package contains a hard-copy user manual in Chinese for China CCC
certification purposes, and there is an English user manual included as a PDF
file on the CD. Please disregard the Chinese hard copy user manual if the
product is not to be sold and/or installed in China.

iii ARK-5420 User Manual
Copyright
The documentation and the software included with this product are copyrighted 2015
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice. No part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written permission of Advantech Co.,
Ltd. Information provided in this manual is intended to be accurate and reliable. How-
ever, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringe-
ments of the rights of third parties, which may result from its use.
Acknowledgements
The ARK-5420 is trademark of Advantech Co., Ltd.
All other product names or trademarks are properties of their respective owners.
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandise
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
Part No. 2001542010 Edition 1
Printed in China August 2015

ARK-5420 User Manual iv
Technical Support and Assistance
1. Visit the Advantech web site at www.advantech.com/support where you can find
the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages
Warnings, Cautions and Notes
Warning! Warnings indicate conditions, which if not observed, can cause personal
injury!
Caution! Cautions are included to help you avoid damaging hardware or losing
data.
Note! Notes provide optional additional information.

v ARK-5420 User Manual
A Message to the Customer
Advantech Customer Services
Each and every Advantech product is built to the most exacting specifications to
ensure reliable performance in the harsh and demanding conditions typical of indus-
trial environments. Whether your new Advantech equipment is destined for the labo-
ratory, factory floor, or any of a myriad of other uses, you can be assured that your
product will provide the reliability and ease of operation for which the name Advan-
tech has come to be known. Your satisfaction is our primary concern. Here is a guide
to Advantech's customer services.
To ensure you get the full benefit of our services, please follow the instructions below
carefully.
Technical Support
We want you to get the best performance possible from your products. If you run into
technical difficulties, we are here to help. For the most frequently asked questions,
you can easily find answers in your product documentation. These answers are nor-
mally a lot more detailed than the ones we can give over the phone.
So please consult this manual first. If you still cannot find the answer, gather all the
information or questions that apply to your problem, and with the product close at
hand, call your dealer. Our dealers are well trained and ready to give you the support
you need to get the most from your Advantech products. In fact, most problems
reported are minor and are easily solved over the phone.
In addition, free technical support is available from Advantech engineers every busi-
ness day. We are always ready to give advice about application requirements or spe-
cific information on the installation and operation of any of our products.
Initial Inspection
Before setting up the system, check that the items listed below are included and in
good condition. If any item does not accord with the table, please contact your dealer
immediately.
1 x ARK-5420 series industrial computer
1 x ARK-5420 accessory box
1 x Warranty card
If any of these items are missing or damaged, contact your distributor or sales repre-
sentative immediately. We have carefully inspected the ARK-5420 mechanically and
electrically before shipment. It should be free of marks and scratches and in perfect
working order upon receipt. As you unpack the ARK-5420, check it for signs of ship-
ping damage. (For examples: box damage, scratches, dents, etc.) If it is damaged or
it fails to meet the specifications, notify our service department or your local sales
representative immediately. Also, please notify the carrier. Retain the shipping carton
and packing material for inspection by the carrier. After inspection, we will make
arrangements to repair or replace the unit.

ARK-5420 User Manual vi
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the equip-
ment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting
it fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
9. Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source
to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by service
personnel:
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment does not work well, or you cannot get it to work according to
the user's manual.
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.
15. DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE
STORAGE TEMPERATURE MAY GO BELOW -20° C (-4° F) OR ABOVE 60° C
(140° F). THIS COULD DAMAGE THE EQUIPMENT. THE EQUIPMENT
SHOULD BE IN A CONTROLLED ENVIRONMENT.
16. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER, DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS.
The sound pressure level at the operator's position according to IEC 704-1:1982 is
no more than 70 dB (A).
DISCLAIMER: This set of instructions is given according to IEC 704-1. Advantech
disclaims all responsibility for the accuracy of any statements contained herein.

vii ARK-5420 User Manual
Safety Precaution - Static Electricity
Follow these simple precautions to protect yourself from harm and the products from
damage.
To avoid electrical shock, always disconnect the power from your PC chassis
before you work on it. Don't touch any components on the CPU card or other
cards while the PC is on.
ESD (electrostatic discharge) can cause either catastrophic or latent damage in
sensitive electronic components. Take appropriate measures to ensure that any
accumulated body charge is removed before accessing electronic devices. A
static-safe workbench is ideal.
Battery Information
Batteries, battery packs, and accumulators should not be disposed of as unsorted
household waste. Please use the public collection system to return, recycle, or treat
them in compliance with the local regulations.

ARK-5420 User Manual viii

ix ARK-5420 User Manual
Contents
Chapter 1 Overview...............................................1
1.1 Introduction ............................................................................................... 2
1.2 Specifications ............................................................................................ 2
1.3 Power Information ..................................................................................... 3
Table 1.1: Power ......................................................................... 3
1.4 Environmental Specifications .................................................................... 3
1.5 Dimension Diagram................................................................................... 4
Figure 1.1 Dimension Diagram of ARK-5420 .............................. 4
Figure 1.2 Exploded Diagram of ARK-5420 ................................ 5
Chapter 2 Hardware installation ..........................7
2.1 Introduction ............................................................................................... 8
2.2 Jumpers and Connectors ......................................................................... 8
2.2.1 Jumper Description ....................................................................... 8
2.2.2 Jumper and Connector Location................................................... 9
Figure 2.1 Jumper and Connector Location on Main Board........ 9
Table 2.1: Jumpers.................................................................... 10
Table 2.2: JLVDS1: LVDS Voltage Selection............................ 10
Table 2.3: JCMOS1: CMOS Clear Function.............................. 10
Table 2.4: PSON1: Startup-up Mode Selection......................... 10
Table 2.5: VCCGPIO1: GPIO Voltage Selection ....................... 11
Figure 2.2 Jumper and Connector Location on Riser Board ..... 11
2.3 I/O Connectors ........................................................................................ 12
Figure 2.3 ARK-5420 Rear I/O Interfaces.................................. 12
Figure 2.4 ARK-5420 Front I/O Interfaces................................. 12
2.3.1 COM Connector .......................................................................... 13
Table 2.6: COM Connector Pin Definition ................................. 13
2.3.2 HDMI Connector ......................................................................... 13
Table 2.7: HDMI Connector Pin Definition................................. 13
2.3.3 VGA Connector........................................................................... 14
Table 2.8: VGA Connector Pin Definition .................................. 14
2.3.4 USB 2.0 Connector ..................................................................... 14
Table 2.9: USB2.0 Connector Pin Definition ............................. 14
2.3.5 USB 3.0 Connector ..................................................................... 14
Table 2.10:USB3.0 Connector Pin Definition ............................. 15
2.3.6 DIO Connector ............................................................................ 15
Table 2.11:DIO Connector Pin Definition ................................... 15
2.3.7 Audio in Connector ..................................................................... 15
2.3.8 LAN(M12, A-coded, 8-pin, Female) ............................................ 16
Table 2.12:Ethernet Port Pin Definition ...................................... 16
2.3.9 Power Input................................................................................. 16
Table 2.13:Power Connector Pin Definition................................ 16
Chapter 3 System Setup.....................................17
3.1 Introduction ............................................................................................. 18
3.1.1 Installing Mainboard mini-PCIe Card and m-SATA..................... 18
Figure 3.1 Installing Mainboard Mini-PCIe Card and m-SATA .. 18
3.1.2 Installing PCI Card and PCIE Card............................................. 19
Figure 3.2 Installing PCI Card & PCIE Card .............................. 19
3.1.3 Installing HDD Module and Easy-swap CF Module .................... 20
Figure 3.3 Installing CF Module................................................. 20

ARK-5420 User Manual x
Figure 3.4 Installing HDD Module.............................................. 20
3.1.4 Installing Foot Stand................................................................... 21
Figure 3.5 Installing Foot Stand................................................. 21
3.1.5 Installing FAN module(optional function).................................... 22
Figure 3.6 Installing FAN module .............................................. 22
Chapter 4 BIOS Setting......................................23
4.1 Introduction ............................................................................................. 24
Table 4.1: Aptio Setup Control Keys ......................................... 24
4.2 Entering Setup ........................................................................................ 25
4.2.1 Main Setup.................................................................................. 25
Figure 4.1: Main Setup Screen................................................... 25
4.2.2 Advanced BIOS Features Setup................................................. 26
Figure 4.2: Advanced BIOS Features Setup Screen.................. 26
Figure 4.3 ACPI Configuration................................................... 26
Figure 4.4 Without TPM module Configuration ......................... 27
Figure 4.5 TPM On-board Configuration ................................... 27
Figure 4.6: CPU Configuration (1) .............................................. 28
Figure 4.7 CPU Configuration (2).............................................. 28
Figure 4.8 SATA Configuration.................................................. 29
Figure 4.9: USB Configuration.................................................... 30
Figure 4.10:Super I/O Configuration........................................... 31
Figure 4.11Serial Port Configuration .......................................... 31
Figure 4.12COM232 Module Serial Port Configuration .............. 32
Figure 4.13:H/W Monitor COnfiguration ..................................... 33
Figure 4.14:CPU PPM Configuration.......................................... 34
Figure 4.15:APM Configuration .................................................. 35
4.2.3 Advanced Chipset Features Setup............................................. 35
Figure 4.16Advanced Chipset Features Setup........................... 35
Figure 4.17PCH-IO Configuration .............................................. 36
Figure 4.18Chipset USB Configuration ...................................... 36
Figure 4.19PCH Azalia Configuration......................................... 37
Figure 4.20:System Agent (SA) Configuration............................ 38
Figure 4.21Graphics Configuration Menu................................... 38
Figure 4.22LCD Control.............................................................. 39
Figure 4.23DMI Configuration .................................................... 39
Figure 4.24NB PCIe Configuration ............................................. 40
Figure 4.25Memory Information ................................................. 41
4.2.4 Boot Setup.................................................................................. 42
Figure 4.26:Boot Setup............................................................... 42
Figure 4.27Boot Option Priorities ............................................... 43
Figure 4.28:CSM Parameter....................................................... 43
4.2.5 Security Setup ............................................................................ 44
Figure 4.29:Setup Security Menu ............................................... 44
4.2.6 Save & Exit Setup....................................................................... 45
Figure 4.30:Setup Save & Exit Menu.......................................... 45
Chapter 5 Driver Installation..............................47
5.1 Introduction ............................................................................................. 48
5.2 Driver Installation .................................................................................... 48
5.2.1 Chipset Windows Driver Setup................................................... 49
5.2.2 VGA Windows Driver Setup........................................................ 49
5.2.3 ME Windows Driver Setup.......................................................... 50
5.2.4 LAN Windows Driver Setup ........................................................ 50
5.2.5 USB 3.0 Windows Driver Setup.................................................. 51
5.2.6 Audio Windows Driver Installation .............................................. 51

xi ARK-5420 User Manual
Chapter 6 GPIO Programming ...........................53
6.1 ARK-5420 Digital DIO Definition ............................................................. 54
6.2 Configuration Sequence.......................................................................... 54
Table 6.1: Pin Description ......................................................... 54
Table 6.2: Command Byte......................................................... 55
Table 6.3: Register 0 - Input Port Register Bit Description........ 55
Table 6.4: Register 1 - Output Port Register Bit Description ..... 55
Table 6.5: Register 2 - Polarity Inversion Register Bit Description
56
Table 6.6: Register 3 - Configuration Register Bit Description . 56
6.3 Function Call for Reference .................................................................... 57
Appendix A Programming the Watchdog Timer..63
A.1 Programming the Watchdog Timer ......................................................... 64
A.1.1 Watchdog Timer Overview.......................................................... 64
A.1.2 Programming the Watchdog Timer ............................................. 64
Table A.1: Watchdog Timer Registers ....................................... 64
A.1.3 Example Program ....................................................................... 65

ARK-5420 User Manual xii

Chapter 1
1Overview
Sections include:
Introduction
Specifications
Power Information
Environment Specifications
Dimension Diagram

ARK-5420 User Manual 2
1.1 Introduction
The ARK-5420 is a fanless, compact embedded industrial computer chassis with
Core™ dual core processor and wide voltage input range. This powerful computing
platform supports 24-hour-a-day, 7-day-a-week operation.
1.2 Specifications
Processor and Chipset: Core™ processor + Intel® HM76 chipset
BIOS: AMI SPI 64 Mb Flash
Memory: On-board 4 GB DDR3 1333/1600 MHz
Display: Integrated graphics HD4000, with up to 256 MB SDRAM shared sys-
tem memory
Dual Display:
–Single display resolution up to 2048 x 1536 @ 60 Hz
–Dual Display resolution up to 1920 x 1200 @ 60 Hz
Storage: Supports 1 x 2.5” SSD Tray, 1 x Easy-swap CF Tray, 1 x mSATA
socket on board
Expansion Slot: 1 x Mini PCIe slot, 1 x PCI slot, 1 PCIE x 4 slot
Ethernet: 2 x 10/100/1000M Ethernet (Controller chip: Intel i210-IT)
USB:
–3 x USB2.0 with Type A
–2 x USB3.0 with Type A
VGA: 1 x VGA
HDMI: 1 x HDMI
Serial I/O: 2 x DB9, RS232/422/485 with automatic flow control
Digital I/O: 1 x 8-ch GPIO
Audio: 1 x Speaker out with 2 x 4 w amplifer,1 Mic input; DB9 type Reserved
Zone (Real I/O panel):
–1 x PCI expansion slot
–1 x PCIE x 4 slot
–1 x LVDS
Dimensions (W x H x D):
–210 x 129 x 240 mm (without ears)
–253 x 133 x 240 mm (with ears)
Weight: 4.5 kg

3 ARK-5420 User Manual
Chapter 1 Overview
1.3 Power Information
ARK-5420 supports 9 V ~ 36 VDC input.
1.4 Environmental Specifications
Operating Temperature: -20 ~ 60° C with 0.7 m/sec air flow: with 1 x Industrial
SSD without PC expansion boards (Advantech Lab test specification)
Safety Certificate: UL, CCC, BSMI, CE and FCC compliant
Temperature: 0 ~ 50° C
Storage Temperature: -40 ~ 85° C
Humidity: 95% @ 40° C, non-condensing
Vibration:
–With Compact Flash: 2 Grms @ 5 ~ 500 Hz, random, 1 hr/axis;
–With 2.5” HDD: 0.5 Grms @ 5 ~ 500 Hz, random, 1 hr/axis;
IEC60068-2-6 Sine 2 G @ 5 ~ 500 Hz, 1 hr/axis
Shock:
–With Compact Flash: 20 G, IEC-68-2-27, half-sine wave, 11 ms duration
–With 2.5” HDD: 10 G, IEC-68-2-27, half-sine wave, 11 ms duration
Table 1.1: Power
DC voltage input 9 V - 36 V 7.2 A - 1.8 A
DC power interface 2-pin terminal block

ARK-5420 User Manual 4
1.5 Dimension Diagram
Figure 1.1 Dimension Diagram of ARK-5420
137 19
82 87
240
4
118
43
4
4
133 129
11
47
150
200
20
140
R5
5
253
234
COM1
DIO
HDMI
RS 232/422/485
VGA
COM2
DC in
9~36v

5 ARK-5420 User Manual
Chapter 1 Overview
Figure 1.2 Exploded Diagram of ARK-5420
1 Heat sink
2 Chassis
3 Top Bracket
4 FAN
5 ITB-230 MB
6 ITB-102 Riser Card
7 Riser Card Bracket
8 Top Cover Bracket
9 Top Cover
10 Front Cover Asm
11 2 COM Bracket
12 Small Door Cover
13 CF Bracket

ARK-5420 User Manual 6

Chapter 2
2Hardware installation
Sections include:
Introduction
Jumpers and Connectors
I/O Connectors

ARK-5420 User Manual 8
2.1 Introduction
The following sections show the internal jumper settings and the external connectors
and pins assignment for applications.
2.2 Jumpers and Connectors
2.2.1 Jumper Description
You may configure the ARK-5420 to match the needs of your application by setting
jumpers. A jumper is a metal bridge used to close an electric circuit. It consists of two
metal pins and a small metal clip (often protected by a plastic cover) that slides over
the pins to connect them. To close a jumper, you connect the pins with the clip. To
open a jumper, you remove the clip. Sometimes a jumper will have three pins,
labeled 1, 2 and 3. In this case you would connect either pins 1 and 2, or 2 and 3.
The jumper settings are schematically depicted in this manual as follows.
A pair of needle-nose pliers may be helpful when working with jumpers. If you have
any doubts about the best hardware configuration for your application, contact your
local distributor or sales representative before you make any changes. Generally, you
simply need a standard cable to make most connections.
Open Closed 2-3 Closed
Open Closed 2-3 Closed