Advantech ARK-6320 User manual

User Manual
ARK-6320
Fanless Wallmount / Desktop
Mini-ITX Embedded Computer

ARK-6320 User Manual ii
Copyright
The documentation and the software included with this product are copyrighted 2010
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice. No part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written permission of Advantech Co.,
Ltd. Information provided in this manual is intended to be accurate and reliable. How-
ever, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringe-
ments of the rights of third parties, which may result from its use.
Acknowledgements
The ARK-6320 is trademark of Advantech Co., Ltd.
AWARD is a trademark of Phoenix Technologies Ltd.
IBM and PC are trademarks of International Business Machines Corporation.
Intel® AtomTM D510, D525 is trademark of Intel Corporation
Microsoft® Windows® and MS-DOS are registered trademarks of Microsoft Corp.
WinBond is a trademark of Winbond Corporation.
All other product names or trademarks are properties of their respective owners.
On-line Technical Support
For technical support and service, please visit our support website at:
http://www.advantech.com/support
Part No. 2002632000 Edition 1
Printed in China July 2010

iii ARK-6320 User Manual
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this user manual for later reference.
3. Disconnect this equipment from AC outlet before cleaning. Do not use liquid or
spray detergents for cleaning.
4. For pluggable equipment, the power outlet shall be installed near the equipment
and shall be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting
it fall could cause damage.
7. Do not leave this equipment in an environment unconditioned where the storage
temperature under 0 °C (32 °F) or above 50 °C (122 °F), it may damage the
equipment.
8. The openings on the enclosure are for air convection hence protects the equip-
ment from overheating. DO NOT COVER THE OPENINGS.
9. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
10. Place the power cord such a way that people can not step on it. Do not place
anything over the power cord. The voltage and current rating of the cord should
be greater than the voltage and current rating marked on the product.
11. All cautions and warnings on the equipment should be noted.
12. If the equipment is not used for long time, disconnect it from the power source to
avoid being damaged by transient over-voltage.
13. Never pour any liquid into ventilation openings. This could cause fire or electri-
cal shock.
14. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
15. If any of the following situations arises, get the equipment checked by service
personnel:
 The power cord or plug is damaged.
 Liquid has penetrated into the equipment.
 The equipment has been exposed to moisture.
 The equipment does not work well or you cannot get it to work according to
user manual.
 The equipment has been dropped and damaged.
 The equipment has obvious signs of breakage.
16. CAUTION: The computer is provided with a battery-powered real-time clock cir-
cuit. There is a danger of explosion if battery is incorrectly replaced. Replace
only with same or equivalent type recommended by the manufacture. Discard
used batteries according to the manufacturer's instructions.
17. THE COMPUTER IS PROVIDED WITH CD DRIVES COMPLY WITH APPRO-
PRIATE SAFETY STANDARDS INCLUDING IEC 60825.

ARK-6320 User Manual iv
18. This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
19. CAUTION: Always completely disconnect the power cord from your chassis
whenever you work with the hardware. Do not make connections while the
power is on. Sensitive electronic components can be damaged by sudden
power surges.
20. CAUTION: Always ground yourself to remove any static charge before touching
the motherboard, backplane, or add-on cards. Modern electronic devices are
very sensitive to electrostatic discharges. As a safety precaution, use a ground-
ing wrist strap at all times. Place all electronic components on a static-dissipa-
tive surface or in a static-shielded bag when they are not in the chassis.
21. CAUTION: Any unverified component could cause unexpected damage. To
ensure the correct installation, please always use the components (ex. screws)
provided with the accessory box.
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications. Test conditions
for passing included the equipment being operated within an industrial enclosure. In
order to protect the product from being damaged by ESD (Electrostatic Discharge)
and EMI leakage, we strongly recommend the use of CE-compliant industrial enclo-
sure products.
FCC Class A
Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.

v ARK-6320 User Manual
A Message to the Customer
Advantech Customer Services
Each and every Advantech product is built to the most exacting specifications to
ensure reliable performance in the harsh and demanding conditions typical of indus-
trial environments. Whether your new Advantech equipment is destined for the labo-
ratory or the factory floor, you can be assured that your product will provide the
reliability and ease of operation for which the name Advantech has come to be
known.
Your satisfaction is our primary concern. Here is a guide to Advantech’s customer
services. To ensure you get the full benefit of our services, please follow the instruc-
tions below carefully.
Technical Support
We want you to get the maximum performance from your products. So if you run into
technical difficulties, we are here to help. For the most frequently asked questions,
you can easily find answers in your product documentation. These answers are nor-
mally a lot more detailed than the ones we can give over the phone.
So please consult this manual first. If you still cannot find the answer, gather all the
information or questions that apply to your problem, and with the product close at
hand, call your dealer. Our dealers are well trained and ready to give you the support
you need to get the most from your Advantech products. In fact, most problems
reported are minor and are able to be easily solved over the phone.
In addition, free technical support is available from Advantech engineers every busi-
ness day. We are always ready to give advice on application requirements or specific
information on the installation and operation of any of our products.

ARK-6320 User Manual vi
Product Warranty
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandise
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
Initial Inspection
When you open the carton, please make sure that the following materials have been
shipped:
ARK-6320-6M01E
Fanless Mini-ITX embedded computer system with AtomTM D510 1.66 GHz
dual core solution
Startup Manual
Driver CD
Warranty Card
Accessory box with a package of screws (for fastening the slim-type optical disk
drive, disk drive, ears, etc.), a pair of ears, cables for connecting HDD and slim
ODD.
If any of these items are missing or damaged, contact your distributor or sales repre-
sentative immediately. We have carefully inspected the product mechanically and
electrically before shipment. It should be free of marks and scratches and in perfect
working order upon receipt. As you unpack the product, check it for signs of shipping
damage. (For example, damaged box, scratches, dents, etc.) If it is damaged or it
fails to meet the specifications, notify our service department or your local sales rep-
resentative immediately. Also notify the carrier. Retain the shipping carton and pack-

vii ARK-6320 User Manual
ing material for inspection by the carrier. After inspection, we will make arrangements
to repair or replace the unit.
Safety Precautions
Warning! Always completely disconnect the power cord from chassis whenever
you work with the hardware. Do not make connections while the power
is on. Sensitive electronic components can be damaged by sudden
power surges. Only experienced electronics personnel should open the
PC chassis.
Caution! Always ground yourself to remove any static charge before touching the
motherboard. Modern electronic devices are very sensitive to electro-
static discharges. As a safety precaution, use a grounding wrist strap at
all times. Place all electronic components on a static-dissipative surface
or in a static-shielded bag when they are not in the chassis.
Caution! The computer is provided with a battery-powered real-time clock circuit.
There is a danger of explosion if battery is incorrectly replaced. Replace
only with same or equivalent type recommended by the manufacturer.
Discard used batteries according to manufacturer's instructions.
Caution! There is a danger of a new battery exploding if it is incorrectly installed.
Do not attempt to recharge, force open, or heat the battery. Replace the
battery only with the same or equivalent type recommended by the man-
ufacturer. Discard used batteries according to the manufacturer’s
instructions.

ARK-6320 User Manual viii

ix ARK-6320 User Manual
Contents
Chapter 1 General Information ............................1
1.1 Introduction ...............................................................................................2
1.2 Specifications............................................................................................3
1.3 Environmental Specifications....................................................................3
Table 1.1: Environment specifications.........................................3
1.4 Dimension Diagram...................................................................................4
Figure 1.1 Dimension diagram.....................................................4
Chapter 2 System Setup.......................................5
2.1 Removing the Chassis Base.....................................................................6
Figure 2.1 Removing the chassis base........................................6
Figure 2.2 Removing the front panel ...........................................7
Figure 2.3 Removing the rear panel............................................7
2.2 Installing the SODIMM ..............................................................................7
Figure 2.4 Installing the SODIMM................................................7
2.3 Installing Hard Disk Drives/ CF Card ........................................................8
Figure 2.5 Installing hard disk drives...........................................8
Figure 2.6 Installing CF card........................................................8
Chapter 3 Motherboard Overview........................9
3.1 Board layout............................................................................................10
Figure 3.1 Motherboard layout...................................................10
3.2 Jumpers and Connectors........................................................................11
Table 3.1: Jumpers....................................................................11
Table 3.2: Connectors...............................................................11
3.3 Motherboard Diagram .............................................................................12
Figure 3.2 Motherboard Diagram...............................................12
3.4 Jumper Settings ......................................................................................12
3.4.1 How to Set Jumpers....................................................................12
3.4.2 CMOS Clear (CMOS1) ...............................................................13
Table 3.3: CMOS1.....................................................................13
3.4.3 COM2 RS 232/422/485 Mode Selector (JSETCOM2)................13
Table 3.4: COM2 RS 232/422/485 Mode Selector (JSETCOM2)
..................................................................................13
3.4.4 J1: LCD Power 3.3 V/5 V Selector..............................................14
Table 3.5: J1: LCD Power 3.3 V/5 V Selector ...........................14
3.4.5 PSON1: ATX, AT Mode Selector................................................14
Table 3.6: PSON1: ATX, AT Mode Selector..............................14
3.4.6 JWDT1: Watchdog Timer Output Option ....................................14
Table 3.7: JWDT1: Watchdog Timer Output Options................14
3.5 I/O Connections ......................................................................................15
3.5.1 USB Ports (LAN1_USB12/LAN2_USB34/USB56/USB78).........15
Table 3.8: LAN LED Indicator....................................................15
3.5.2 VGA Connector (VGA1)..............................................................16
3.5.3 Serial Ports (COM1~COM3).......................................................17
3.5.4 PS/2 Keyboard and Mouse Connector (KBMS1)........................18
3.5.5 CPU Fan Connector (CPU_FAN1) .............................................18
3.5.6 System FAN Connector (SYSFAN1) ..........................................19
3.5.7 Front Panel Connectors (JFP1/JFP1+JFP2) ..............................19
Table 3.9: ATX power supply LED status (No support for AT pow-
er).............................................................................20

ARK-6320 User Manual x
3.5.8 Line Out, Mic In Connector (AUDIO1)........................................ 21
3.5.9 Serial ATA Interface (SATA1, SATA2) ....................................... 21
3.5.10 Front Headphone Connector (HD1)............................................ 22
3.5.11 ATX 12V Power Connector (ATX12V)........................................ 23
3.5.12 SPI Flash connector(SPI_CN1).................................................. 23
Chapter 4 Operation........................................... 25
4.1 The System Front Panel......................................................................... 26
4.1.1 Power Button.............................................................................. 26
4.1.2 LED Indicators for System Status............................................... 26
Table 4.1: Definition of LED indicators...................................... 26
4.1.3 IO Placement.............................................................................. 27
Figure 4.1 Front panel............................................................... 27
Figure 4.2 Rear panel................................................................ 27
Chapter 5 BIOS Operation................................. 29
5.1 Introduction............................................................................................. 30
5.2 BIOS Setup............................................................................................. 30
5.2.1 Main Menu.................................................................................. 31
5.2.2 Advanced BIOS Features........................................................... 32
5.2.3 CPU Configuration...................................................................... 33
5.2.4 IDE Configuration ....................................................................... 34
5.2.5 Hardware Health Configuration .................................................. 36
5.2.6 ACPI Setting............................................................................... 37
5.2.7 General ACPI Configuration....................................................... 37
5.2.8 Advanced ACPI Configuration.................................................... 38
5.2.9 Chipset ACPI Configuration........................................................ 39
5.2.10 APM Configuration...................................................................... 40
5.2.11 USB Configuration...................................................................... 41
5.2.12 USB Mass Storage Device Configuration................................... 42
5.2.13 Advanced PCI/PnP Settings....................................................... 42
5.2.14 Boot Settings .............................................................................. 43
5.2.15 Boot settings Configuration......................................................... 44
5.2.16 Security Setup ............................................................................ 45
5.2.17 Advanced Chipset Settings......................................................... 45
5.2.18 North Bridge Chipset Configuration............................................ 46
5.2.19 Video Function Configuration ..................................................... 47
5.2.20 South Bridge Chipset Configuration ........................................... 48
5.2.21 Exit Option.................................................................................. 49
Chapter 6 Software Introduction & Service ..... 51
6.1 Introduction............................................................................................. 52
6.2 Value-Added Software Services............................................................. 52
6.2.1 Software API............................................................................... 52
6.2.2 Software Utility............................................................................ 54
Chapter 7 Chipset Software Installation Utility 55
7.1 Before You Begin.................................................................................... 56
7.2 Introduction............................................................................................. 56
7.3 Windows XP Driver Setup....................................................................... 57
Chapter 8 VGA Setup......................................... 59

xi ARK-6320 User Manual
8.1 Introduction .............................................................................................60
8.2 Windows 7/Vista/XP................................................................................60
Chapter 9 LAN Configuration.............................61
9.1 Introduction .............................................................................................62
9.2 Features..................................................................................................62
9.3 Installation...............................................................................................62
9.4 Windows 7/Vista/XP Driver Setup (Intel 82567v/82583v).......................63
Appendix A Exploded Diagram.............................65
A.1 Exploded Diagram...................................................................................66
Figure A.1 Exploded diagram.....................................................66
Appendix B Programming the Watchdog Timer..67
B.1 Programming the Watchdog Timer.........................................................68
B.1.1 Watchdog Timer Overview..........................................................68
B.1.2 Programming the Watchdog Timer.............................................68
Table B.1: Watchdog Timer Registers.......................................70
B.1.3 Example Program.......................................................................71
Appendix C I/O Pin Assignments..........................75
C.1 USB Header (USB56, USB78)................................................................76
Table C.1: USB Header (USB56)...............................................76
C.2 VGA Connector (VGA1)..........................................................................76
Table C.2: VGA Connector (VGA1) ...........................................76
C.3 RS-232 Interface.....................................................................................77
Table C.3: RS-232 Interface (COM4~COM6)............................77
C.4 RS-232/422/485 Setting Interface (JETCOM2).......................................77
Table C.4: RS-232/422/485 Setting Interface (JETCOM2)........77
C.5 SPI_CN1: SPI Fresh Card Pin Connector...............................................78
Table C.5: SPI_CN1:SPI Fresh Card Pin Connector.................78
C.6 PS/2 Keyboard and Mouse Connector (KBMS1)....................................78
Table C.6: PS/2 Keyboard and Mouse Connector (KBMS1) .....78
C.7 CPU Fan Power Connector (CPU_FAN1) ..............................................78
Table C.7: CPU Fan Power Connector (CPU_FAN1)................78
C.8 System Fan Power Connector (CHA_FAN1)..........................................79
Table C.8: System Fan Power Connector (SYSFAN1/SYSFAN2)
..................................................................................79
C.9 Power LED & Keyboard Lock Connector (JFP1)....................................79
Table C.9: Power LED & Keyboard Lock Connector (JFP1)......79
C.10 Power switch/HDD LED/SMBus/Speaker (JFP1+JFP2).........................80
Table C.10:Power Switch/HDD LED/SMBus/Speaker
(JFP1+JFP2) ............................................................ 80
C.11 USB/LAN ports (LAN1_USB12/LAN2_USB34).......................................80
Table C.11:USB Port ..................................................................80
Table C.12:Ethernet 10/100 Mbps RJ-45 Port............................80
C.12 Line Out, Mic In Connector (AUDIO1).....................................................81
C.13 Serial ATA0/1 (SATA1/SATA2)...............................................................81
Table C.13:Serial ATA 0/1 (SATA1/SATA2)...............................81
C.14 AT/ATX Mode (PSON1)..........................................................................81
Table C.14:AT/ATX Mode (PSON1)...........................................81
C.15 HD Audio Interface (HD1).......................................................................81
Table C.15:AC-97 Audio Interface (HD1) ...................................81

ARK-6320 User Manual xii
C.16 DMA Channel Assignments.................................................................... 82
Table C.16:DMA Channel Assignments..................................... 82
C.17 Interrupt Assignments............................................................................. 82
Table C.17:Interrupt Assignments.............................................. 82
C.18 1st MB Memory Map............................................................................... 82
Table C.18:1st MB Memory Map................................................ 82

Chapter 1
1General Information

ARK-6320 User Manual 2
1.1 Introduction
The ARK-6320 industrial computer is a fanless wall-mountable/desktop computer
that is ideal for system integrators who require a compact and rugged computing
platform for embedded applications. With fanless operation, the ARK-6320 is dust-
proof and noiseless, and offers the best MTBF performance.
Latest low power fanless solution of Computing Platform Options
The fanless ARK-6320 provides a full range of AtomTM dual core computing plat-
forms for user selection: from the cutting edge ARK-6320-6M01E with AtomTM D510
processor as mainstream. Other computing platforms will be released in time and will
share most of the ARK-6320 mechanical components. This modularized design con-
cept will allow ARK-6320-based systems to be upgraded without modifying or chang-
ing supporting equipment.
Outstanding Industrial and Mechanical Design
Unlike regular industrial computers, ARK-6320 has an innovative appearance for an
industrial computer system. It can be placed on the desk or mounted bi-directionally
by the supplied brackets. It can be easily placed or fix-mounted onto most surfaces,
such as walls or workbenches. The shockproof disk drive housing design protects the
system against harsh industrial environments or unexpected shock. The front access
I/O interface makes it easy to operate and maintain while installed in a ticketing
machine, medical equipment, or other apparatus where access is limited. The extra
LVDS is convenient for various applications. All these outstanding features make
ARK-6320 the best solution on price, performance, and total cost of ownership.

3 ARK-6320 User Manual
Chapter 1 General Information
1.2 Specifications
Chassis: Heavy-duty steel
System Switch: Power On/Off switch
System Indicators:
–HDD Activity: Single-color blue LED, blinking when reading/writing data
–Temperature: Dual-color blue/red LED, turning blue into red when over-heat
Cooling System: Dedicated heatspreader
Storage Capability:
–Compact Flash x 1 (on the solder side of the motherboard)
–2.5” HDD x 1
Input Voltage: DC 12 V
Power Supply (Adapter): Output +12 V @ 5 A (Max)
Physical Characteristics:
–Dimensions (W x H x D): 200 x 73 x 200 mm (7.9” x 2.9” x 7.9”)
–Net Weight: 4.14 kg (8.8 lb)
1.3 Environmental Specifications
Table 1.1: Environment specifications
Environment Operating Non-operating
Temperature 0 ~ 50°C (32 ~ 122°F) -20 ~ 60°C (-4 ~ 140°F)
Humidity 10 ~ 85% @ 50°C, non-condensing 10 ~ 95% @ 50°C, non-condensing
Vibration 1G rms 2 G
Safety CE/FCC UL, CB, CCC compliant

ARK-6320 User Manual 4
1.4 Dimension Diagram
Figure 1.1 Dimension diagram
200 [7.87] 73 [2.87]
200 [7.87]
unit: mm [inch]

Chapter 2
2System Setup

ARK-6320 User Manual 6
2.1 Removing the Chassis Base
Figure 2.1 Removing the chassis base
Note! Use caution when installing or operating the components with the chas-
sis open. Be sure to turn off the power, unplug the power cord and
ground yourself by touching the metal chassis before you handle any
components inside the machine.

7 ARK-6320 User Manual
Chapter 2 System Setup
Figure 2.2 Removing the front panel
Figure 2.3 Removing the rear panel
2.2 Installing the SODIMM
Figure 2.4 Installing the SODIMM

ARK-6320 User Manual 8
2.3 Installing Hard Disk Drives/ CF Card
Figure 2.5 Installing hard disk drives
Figure 2.6 Installing CF card