Advantech TPC-B300 Series User manual

User Manual
TPC-B300 Series
TPC-B300-J20A
TPC-B300-E20A
Industrial Modular Touch Panel
Computer with Intel® Atom™/
Celeron® Processor

TPC-B300 Series User Manual ii
BSMI RoHS 限用物質含有情況標示確認表
設備名稱：電腦
Equipment name
型號 （型式）： UNO-2272G-J2AE( 系列型號請參見次頁說明書 )
Type designation (Type)
單元
Unit
限用物質及其化學符號
Restricted substances and its chemical symbols
鉛
Lead
(Pb)
汞
Mercury
(Hg)
鎘
Cadmium
(Cd)
六價鉻
Hexavalent
chromium
(Cr+6)
多溴聯苯
Polybrominated
biphenyls (PBB)
多溴二苯醚
Polybrominated
diphenyl ethers
(PBDE)
電路板 ○ ○ ○ ○ ○
內外殼
( 外殼、內部
框架 … 等 )
○ ○ ○ ○ ○ ○
其它固定組件
( 螺絲、夾具
)
－ ○ ○ ○ ○ ○
配件 ( 排線、
傳輸線、網路
線等）
- ○ ○ ○ ○ ○
備考 1.“ 超出 0.1 wt %” 及 “ 超出 0.01 wt %” 係指限用物質之百分比含量超出百分比含
量基準值。
Note 1：“Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the
percentage content of the restricted substance exceeds the reference percentage
value of presence condition.
備考 2.“ ○ ” 係指該項限用物質之百分比含量未超出百分比含量基準值。
Note 2：“ ○ ” indicates that the percentage content of the restricted substance
does not exceed the percentage of reference value of presence.
備考 3.“ － ” 係指該項限用物質為排除項目。
Note 3：The “ ? ” indicates that the restricted substance corresponds to the
exemption.

iii TPC-B300 Series User Manual
Copyright
The documentation and the software included with this product are copyrighted 2023
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice. No part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written permission of Advantech Co.,
Ltd. Information provided in this manual is intended to be accurate and reliable. How-
ever, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringe-
ments of the rights of third parties, which may result from its use.
Acknowledgments
Intel and Pentium are trademarks of Intel Corporation.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
This Manual Covers the Following Models:
Computing Box:
 TPC-B300-J20A
 TPC-B300-E20A
Part No. Edition 1
Printed in Taiwan November 2023

TPC-B300 Series User Manual iv
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandize
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications when shielded
cables are used for external wiring. We recommend the use of shielded cables. This
kind of cable is available from Advantech. Please contact your local supplier for
ordering information.
FCC Class A
Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.\

v TPC-B300 Series User Manual
甲類警語
警告使用者：這是甲類資訊產品，在居住的環境中使用時，可能會造成射頻干擾，在
這種情況下，使用者會被要求採取某些適當對策。
Technical Support and Assistance
1. Visit the Advantech web site at www.advantech.com/support where you can find
the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the equip-
ment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting
it fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
9. Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source
to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by service
personnel:
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment does not work well, or you cannot get it to work according to
the user's manual.
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.

TPC-B300 Series User Manual vi
15. DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE
STORAGE TEMPERATURE MAY GO BELOW -20° C (-4° F) OR ABOVE 60° C
(140° F). THIS COULD DAMAGE THE EQUIPMENT. THE EQUIPMENT
SHOULD BE IN A CONTROLLED ENVIRONMENT.
16. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER, DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS.
The sound pressure level at the operator's position according to IEC 704-1:1982 is
no more than 70 dB (A).
DISCLAIMER: This set of instructions is given according to IEC 704-1. Advantech
disclaims all responsibility for the accuracy of any statements contained herein.
Caution! Danger of explosion if battery is incorrectly replaced. Replace only with
the same or equivalent type recommended by the manufacturer. Dis-
pose of used batteries according to the manufacturer's instructions.

vii TPC-B300 Series User Manual
Contents
Chapter 1 General Information ............................1
1.1 Introduction ............................................................................................... 2
1.2 Specification.............................................................................................. 2
1.2.1 System Kernel............................................................................... 2
1.2.2 O/S support................................................................................... 2
1.2.3 Certification and Environment....................................................... 3
1.3 LCD & Touch Specifications ..................................................................... 3
Table 1.1: Specifications ............................................................. 3
Table 1.2: Specifications ............................................................. 4
1.4 Power ........................................................................................................ 4
1.5 I/O Port Arrangement................................................................................ 4
Figure 1.1 I/O Port Arrangement ................................................. 4
1.6 Panel Mounting ......................................................................................... 5
Figure 1.2 Panel mounting........................................................... 5
1.7 Dimensions and Cutout............................................................................. 5
1.8 LED indicators on optional FPM-Display module...................................... 6
Table 1.3: LED Indicators ............................................................ 6
Chapter 2 System Setup.......................................7
2.1 Transport and Unpacking.......................................................................... 8
2.2 System Setup............................................................................................ 8
Figure 2.1 Install SSD - 1............................................................. 9
Figure 2.2 Install SSD - 2............................................................. 9
Figure 2.3 Install SSD – 2............................................................ 9
Figure 2.4 Power connector and pin assignment ...................... 10
Figure 2.5 Power Receptor & Button Pin Assignment ............... 10
2.3 Driver Installation .................................................................................... 11
2.3.1 Chipset, Graphics, ME, and LAN Driver Installation ................... 11
2.3.2 Watchdog Driver Installation ....................................................... 11
2.4 Panel Mounting ....................................................................................... 13
2.5 Cabinet Installation and Earth Grounding setup ..................................... 15
2.6 Power/Digital Ground and Earth Ground ................................................ 16
2.7 Installation of extension........................................................................... 17
2.7.1 Installation of M.2(2242) SSD ..................................................... 17
Figure 2.6 Install M.2 SSD -1..................................................... 17
2.7.2 Installation of iDoor ..................................................................... 17
Figure 2.7 Install iDoor -1 .......................................................... 17
Figure 2.8 Install iDoor -2 .......................................................... 18
Figure 2.9 Install iDoor -3 .......................................................... 18
Figure 2.10Install iDoor -4 .......................................................... 19
Figure 2.11Install iDoor -5 .......................................................... 19
Chapter 3 BIOS Setup.........................................21
3.1 Entering Setup ........................................................................................ 22
3.1.1 Main Setup.................................................................................. 22
3.1.2 Advanced BIOS Features Setup................................................. 23
3.1.3 Chipset Configuration ................................................................. 32
3.1.4 Security ....................................................................................... 32
3.1.5 Boot............................................................................................. 33
3.1.6 Save & Exit ................................................................................. 34
3.1.7 Wake up on LAN......................................................................... 35

TPC-B300 Series User Manual viii
Appendix A Serial Port Settings........................... 37
A.1 Jumper, Dip switch and Connector location............................................ 38
A.1.1 Board Placement ........................................................................ 38
Table A.1: Board Placement...................................................... 38
A.2 Jumper setting and Description .............................................................. 39
A.2.1 CMOS Clear Function (CN1) ...................................................... 39
Table A.2: CMOS Clear Function .............................................. 39
Table A.3: A.2.2 ..................................AT/ATX setting (PSON1)39
A.3 Connector Pin Definition ......................................................................... 40
A.3.1 SATA connector (SATA1)........................................................... 40
Table A.4: SATA connector (SATA1) ........................................ 40
A.3.2 Mini PCIE slot (MINIPCIE1)........................................................ 41
Table A.5: Mini PCIE slot (MINIPCIE1) ..................................... 41
A.3.3 Power-in connector (DCIN1)....................................................... 42
Table A.6: Power-in connector (DCIN1) .................................... 42
A.3.4 LAN RJ45 connector (LAN12) .................................................... 43
Table A.7: LAN RJ45 connector (LAN12).................................. 43
A.3.5 USB3.0 connector (USB3C1) ..................................................... 43
Table A.8: USB3.0 connector (USB3C1)................................... 43
A.3.6 USB 3.0+USB2.0 connector (USB3C2)...................................... 44
Table A.9: USB 3.0+USB2.0 connector (USB3C2) ................... 44
A.3.7 COM1 RS232/422/485 connector (COM1)................................. 45
A.3.8 COM2 RS232/422/485 connector (COM2)................................. 45
Table A.10:RS232/422/485 connector (COM1, COM2) ............. 45
A.3.9 M.2 Connector (M2_M1)............................................................. 46
Table A.11:M.2 Connector (M2_M1) .......................................... 46
A.3.10 M.2 Connector (M2_E1) ............................................................. 47
Table A.12:M.2 Connector (M2_E1) ........................................... 47
A.3.11 Power-out connector (DCOUT1) ................................................ 49
Table A.13:Power-out connector (DCOUT1) .............................. 49
A.3.12 Internal USB connector (USB2H1) ............................................. 49
Table A.14:Internal USB connector (USB2H1)........................... 49
A.3.13 Remote connector (REMOTE1).................................................. 50
Table A.15:Remote connector (REMOTE1) ............................... 50
Appendix B Driver Installation and Configuration..
51
B.1 Intel Chipset Software Installation Utility Installation............................... 52
B.2 Intel Graphics Driver Installation ............................................................. 54
B.3 LAN Driver Installation ............................................................................ 57
B.4 Intel® Trusted Execution Engine Driver Installation................................ 59
B.5 Advantech EC Driver Installation ............................................................ 62
B.6 Advantech EC Brightness Control Tool Installation ................................ 64
B.7 Advantech EC Watchdog Timer Driver Installation................................. 66
B.8 Advantech LMsensor Driver Installation ................................................. 69

Chapter 1
1General Information

TPC-B300 Series User Manual 2
1.1 Introduction
TPC-B300 Touch Panel Computer is a state-of-the-art Modular designed Human
Machine Interface featuring displays ranging from 12" to 23.8" and Intel Atom™/Cel-
eron® CPU provides slim yet high performance system.
The key features are as follows:
Modular Design
Front panel and computing box are modularized, providing flexibility, upgradabil-
ity, easy maintenance and quick customization.
Intel® Atom™ X6425E 3.0GHz Quad-core/ Celeron® J6412 2.6GHz Quad-
core Processor
Latest Intel technology
Fanless Design
With low-power processor, the system requires no fan, ensuring operation reli-
ability and no concern of dust ingression to the system that causes damage.
Bright Display
The TFT LED LCD display suits demands in industrial environments for clear
interfaces. Wide Operating Temperature & Isolation Protection
1.2 Specification
1.2.1 System Kernel
CPU: Intel® Atom™ X6425E 3.0GHz or Celeron® J6412 2.6GHz Quad-core
Processor
BIOS: AMI UEFI BIOS
VGA: Integrated in 10th gen Intel? UHD Graphics
Ethernet: 2.5Gb x 2
Storage:
–1 x M.2 Key-M 2280 (SATA or NVMe PCIe Gen3 x 2)
–1 x 2.5" SATA SSD slot
Expansion Slot:
–1 x M.2 Key-E 2230 (WIFI + BT module)
–1 x mPCIe slot (iDoor module - support SIM card)
I/O Ports:
–RS-232/422/485 x 2
–USB 3.1 x 3
–USB 2.0 x 1
–Audio line out x 1
–Display port 1.4 out x 1
–2.5Gb LAN x 2 (2 x Intel® I226)
1.2.2 O/S support
Windows 10 IoT Enterprise LTSC

3 TPC-B300 Series User Manual
Chapter 1 General Information
1.2.3 Certification and Environment
Certification
FCC Class A
CE certificated
UL
CCC
BSMI
IP66-rated front bezel
Environment
Operating Temperature:
TPC-B300 with Celeron® J6412 2.6GHz 0 ~ 50°C (-32~122°F)
TPC-B300 with Atom® X6425E 3.0GHz -20 ~ 60°C (-4~140°F)
Storage Temperature:
-20 ~ 60°C (-4 ~ 140°F)
Humidity: 10 ~ 95% RH @ 40°C, non-condensing
Vibration:
With SSD: 1 Grms (5 ~ 500 Hz)
(Operating, random vibration)
1.3 LCD & Touch Specifications
Table 1.1: Specifications
LCD Panel
Display Size 12" 15" 17" 19"
Display Type XGA TFT LED
LCD
XGA TFT LED
LCD
SXGA TFT
LED LCD
SXGA TFT
LED LCD
Aspect Ratio 4:3 5:4
Max. Resolution 1024 x 768 1024 x 768 1280 x 1024 1280 x1024
Max. Color 16.2M 16.7M 16.7M 16.7M
Luminance 600 cd/m2300 cd/m2350 cd/m2350 cd/m2
Viewing Angle
(H/V) 178°/178° 176°/176° 160°/140° 170/160
Backlight Life 50,000 hr 70,000 hr 50,000 hr 50,000hr
Contrast Ratio 1000:1 2000:1 800:1 1000:1
Touchscreen
Type 5-Wire resistive PCAP PCAP 5-Wire resistive
Light Transmission Above 75% 90% ± 3% 90% ± 3% Above 75%
Anti-Glare
Treatment Yes Yes Yes Yes
Built-In iKey N/A Yes Yes N/A
Expandability WiFi/NFC Support
on Front Panel Optional (Please contact Advantech for more information.)

TPC-B300 Series User Manual 4
1.4 Power
Input Voltage: 24VDC +/- 20%
Typical: 24 VDC @ 2.5 Amp
1.5 I/O Port Arrangement
The arrangement of the I/O ports is shown in Figure 1.1
Figure 1.1 I/O Port Arrangement
Table 1.2: Specifications
LCD Panel
Display Size 15.6" 18.5" 21.5" 23.8"
Display Type FHD TFT LED LCD
Aspect Ratio 16:9
Max.Resolution 1920 x 1080 1366 x 768 1920 x 1080 1920 x 1080
Max. Color 16.7M
Luminance 450 cd/m2
Viewing Angle
(H/V) 170°/170° 170°/160° 178°/178° 178°/178°
Backlight Life 50,000 hr 30,000 hr 50,000 hr 30,000 hr
Contrast Ratio 800:1 1000:1 1000:1 1000:1
Touchscreen
Type PCAP
Light Transmission 90% ± 3%
Anti-Glare
Treatment Yes
Built-In iKey Yes
Expandibility WiFi/NFC Support
on Front Panel Optional (Please contact Advantech for more information.)
L
K
J
M
A. 2.5" SATA SSD slot
B. mPCIe slot (iDoor module)
C. M.2 Key-M 2280 (NVMe SSD)
D. M.2 Key-E 2230 (WIFI+BT)
E. iDoor Slot
F. Power input
G. RS-232/422/485x2
H. USB 3.1 x 2
I. LAN (2.5Gb) x 2
J. USB 3.1 x 1, USB 2.0 x 1
K. Display Port (4096x2160 @ 60Hz)
L. Audio line out
M. Antenna opening
ABCD
EGHIF

5 TPC-B300 Series User Manual
Chapter 1 General Information
1.6 Panel Mounting
1. There is an adhesive waterproof gasket on the Mg front bezel. Make sure the
waterproof gasket is in position before installing TPC into the panel opening.
2. Install the TPC into the panel opening.
3. Retrieve the clamps and long screws from the accessory pack. Hook the clamps
the holes located on the four sides of the bezel. Insert screws into every clamp
and tighten them to fasten the clamp in place. These screws will push the
mounting panel and secure the unit.
4. The suggested mounting panel thickness is less than 6 mm (0.236 in).
Figure 1.2 Panel mounting
1.7 Dimensions and Cutout
Insert the screws into each clamp and tighten
them to fasten the clamp in place.
Hook the clamps into the holes and fasten the
screws
Torque: 2 kgf-cm
These screws will push the mounting panel and
secure the unit.
Unit: mm
30
269
203

TPC-B300 Series User Manual 6
1.8 LED indicators on optional FPM-Display module
Table 1.3: LED Indicators
Indicator Status (Default ErP Enable) Status (ErP Disable)
Green Normal Powered-On State Normal Powered-On State
Orange - Standby
No Light Off Off

Chapter 2
2System Setup

TPC-B300 Series User Manual 8
2.1 Transport and Unpacking
When accepting a delivery, please check the packaging for visible transport damage
and check the delivery for completeness by comparing it with your order. If you notice
any shipping damage or inconsistencies between the contents and your order,
please inform the responsible delivery service immediately.
During transportation, the TPC should be protected from excessive mechanical
stress. If the TPC is transported or stored without packaging, shocks, vibrations,
pressure and moisture may impact the unprotected unit. A damaged packaging indi-
cates that ambient conditions have already had a massive impact on the device.
Therefore, please use the original packaging during transportation and storage.
If the TPC is transported in cold weather or is exposed to extreme variations in tem-
perature, make sure that moisture (condensation) does not build up on or inside the
HMI device. Moisture can result in short-circuits in electrical circuits and damage the
device. To avoid that, please store the TPC in a dry place and bring the TPC to room
temperature before starting it up. If condensation occurs, a delay time of approxi-
mately 12 hours must be allowed to make sure the TPC is completely dry before the
TPC is switched on.
2.2 System Setup
Note! If you purchase the Computing Box (TPC-B200) & Panel (FPM-Display)
separately, please simply use the five screws of 1930001361 to connect
the Computer Box and Panel.

9 TPC-B300 Series User Manual
Chapter 2 System Setup
1. Unscrew the cover of box module and remove HDD bracket.
Figure 2.1 Install SSD - 1
Figure 2.2 Install SSD - 2
2. Fasten SSD with the disk tray with the SSD screws.
Figure 2.3 Install SSD – 2

TPC-B300 Series User Manual 10
3. Attach the box module to the panel module via the board-to-board connector.
4. Connect the power connector to 24 VDC power lines. The power lines can
either be from a power adapter or an in-house power source.
Figure 2.4 Power connector and pin assignment
5. Plug the power wire into the system power receptor.
Figure 2.5 Power Receptor & Button Pin Assignment
6. Attach power to the system.
7. Calibrate the touchscreen. (only applicable to 12.1”)
Warning! It is suggested turning OFF the system power to plug in or pull out the
memory card.

11 TPC-B300 Series User Manual
Chapter 2 System Setup
2.3 Driver Installation
2.3.1 Chipset, Graphics, ME, and LAN Driver Installation
Relevant drivers must be installed for full functionality. Install the chipset, graphics,
ME, and LAN drivers individually. The drivers can be downloaded from the TPC-B300
product page of the Advantech website.
(A touch driver is needed only for FPM-D12T-BE and FPM-D19T-BE touch panels.)
2.3.2 Watchdog Driver Installation
If the Advantech watchdog driver is not pre-installed on the TPC system, users will
need to install the driver.
Follow the steps outlined below to install the Advantech watchdog driver.
1. Verify that the computer meets the hardware and software requirements to run
the Advantech watchdog driver.
2. If you do not already have the installer for the Advantech watchdog driver,
download it from the Advantech website.
3. From the Control Panel, remove any existing installation of the Advantech
watchdog driver from the computer.
4. With administrator-level privileges, run the installer for the Advantech watchdog
driver.
Below is an example of the Advantech watchdog driver setup. To stop the setup pro-
cess at any time, click the “Cancel” button on the pop-up screen. The setup program
will stop the procedure automatically.
1. Open the setup program.When the setup program is running, click the “Next”
button on the Advantech Watchdog Driver Setup Wizard pop-up screen.

TPC-B300 Series User Manual 12
2. Wait until the Advantech Watchdog Driver Setup Wizard has completed the
installation.
3. Click the “Install” button to continue the installation of the Advantech watchdog
driver software.