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WARRANTY INFORMATION
LIMITED 1 YEAR WARRANTY
Customer should not repackage
and ship the EcoSphere unit due to
possibility of irreparable damage.
For warranty service, please contact
Customer Service by calling 1-888-
764-0693 or via email at support@
aerusonline.com.
WHAT IS COVERED BY THIS
WARRANTY
We warrant the EcoSphere to
the Customer, subject to the
conditions herein, against defects
in workmanship and material, for a
period of one (1) year from the date
of Customer’s original retail purchase.
INSTALLATION AND MAINTENANCE
REQUIREMENTS
This warranty is expressly conditioned
upon proper installation, operation,
cleaning, and maintenance, all
in accordance with the Owner’s
Manual. Failure to meet any of these
requirements will void this warranty.
Servicing of your EcoSphere by
parties other than our authorized
representatives and/or using parts
other than genuine parts will also void
this warranty.
HOW TO OBTAIN WARRANTY
SERVICE
Customer must contact Customer
Service by calling 1-888-764-
0693 or via email at support@
aerusonline.com and provide proof
of purchase within the above
time periods. We will repair or
replace and return the product,
without charge and within a
reasonable period of time, subject
to the conditions herein, if our
examination shall disclose any part
to be defective in workmanship or
material. If we, in our discretion,
are unable to repair the product
after a reasonable number of
attempts, we will provide either
a refund of the purchase price
or a replacement unit, at the
company’s option. WE reserve the
right to inspect and/or require
confirmation of installation
method.
WHAT IS NOT COVERED BY THIS
WARRANTY
Not for commercial use. Ordinary
wear and tear shall not be considered
a defect in workmanship or material.
These warranties do not apply for loss
or damage caused by accident, fire,
abuse, misuse, improper installation,
leaking, modification, misapplication,
or bay any repairs other than
those provided by our authorized
Service Center. This warranty is non-
transferable and does not cover
consumable items such as filters.
UNAUTHORIZED CHANNELS
Warranties are voided if a product
is purchased through unauthorized
channels; this includes websites
that are not authorized to use our
trademarked names, images, and
logos as well as Interned auction
sites (e.g. eBay and Craigslist). To
confirm warranty coverage prior
to purchasing a product, contact
Customer Service with the product
serial number.
EXCLUSION OF OTHER WARRANTIES
AND CONDITIONS
EXCEPT AS PROVIDED HEREIN,
WE MAKE NO REPRESENTATION
OR WARRANTY OF ANY KIND. ALL
OTHER WARRANTIES OF ANY KIND,
EXPRESS OR IMPLIED, ARE HEREBY
EXPRESSLY DISCLAIMED, INCLUDING
ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
LIMITATION OF LIABILITY FOR
SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES.
WE SHALL NOT IN ANY CASE BE
LIABLE FOR SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES ARISING
FROM BREACH OF EXPRESSED OR
IMPLIED WARRANTIES, CONDITIONS,
GUARANTEES, OR REPRESENTATIONS,
BREACH OF CONTRACT, NEGLIGENCE,
OR ANY OTHER LEGAL THEORY. Such
excluded damages include, but
are not limited to, loss of profits or
revenue, and loss of the use of the
products, and any loss caused by
leaks or other water damage.
FOR U.S. APPLICATION ONLY
This warranty gives you specific legal
rights, and you may also have other
rights which vary from state to state.
Some states do not allow limitations
on warranties, or on remedies for
breach. In such states, the above
limitations may not apply to you.
FOR CANADIAN APPLICATION ONLY
Exclusion of Subsequent Owners:
Except as otherwise required by
applicable legislation, this warranty
is not transferable. This warranty
gives you specific legal rights and
you may also have other rights which
vary from province to province.
Some provinces and territories do
not allow limitations on warranties,
or on remedies for breach. In such
provinces or territories, the above
limitations may not apply to you.
If any provision of this warranty or
part thereof is held by a court of
competent jurisdiction to be invalid,
illegal, or unenforceable, the validity,
legality and enforceability of the
remaining provisions or parts thereof
will not in any way be affected or
impaired within the jurisdiction
of that court. This entire warranty
shall continue to be valid, legal, and
enforceable in any jurisdiction where
a similar determination has not been
made.
This warranty is provided by:
Aerus Health Direct, LLC
300 East Valley Drive
Bristol, VA 24201 (in US).
SERVICE
Every effort is made to ensure
customers receive an up-to-date
instruction manual on the use
of our products; however, from
time to time, modifications to
our products may without notice
make the information contained
herein subject to alteration. For the
latest information, please visit our
website.