AFINIA LABEL Afinia 502 User manual

Afinia 502
Label Printer
User Manual
Version 1.0.2

Afinia Label
Copyright © 2019 Afinia Label. All rights reserved.
No part of this document may be photocopied, reproduced, or translated to another language without the prior written
permission of Afinia.
Trademarks
Firefox is a trademark of the Mozilla Foundation.
Intel and Intel Core are trademarks of Intel Corporation in the U.S. and/or other countries.
Java and Oracle are registered trademarks of Oracle and/or its affiliates.
Microsoft, Windows, Windows Vista, and Windows Server are registered trademarks of Microsoft Corporation in the U.S.A.
and/or other countries.
Edition
502 Printer User Guide Edition 1.0.0. August 2019.
FCC
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.

502 Label Printer
3
Table of Contents
Setting up the Printer.................................................................................................................................... 5
In the Box .................................................................................................................................................. 5
Parts of the Printer.................................................................................................................................... 6
The Control Panel...................................................................................................................................... 7
Unpacking, Setup, and Installation ........................................................................................................... 8
Remove Tape and Foam ....................................................................................................................... 8
Connect Power...................................................................................................................................... 8
Set Date, Time, and Language .............................................................................................................. 8
Install Printer Driver.............................................................................................................................. 9
USB Connection ..................................................................................................................................10
Network Connection........................................................................................................................... 10
Install Ink Cartridges ........................................................................................................................... 11
Align the Printheads............................................................................................................................13
Using the Printer ......................................................................................................................................... 14
Choosing Label Media............................................................................................................................. 14
Loading the Printer ................................................................................................................................. 16
Unloading Media.................................................................................................................................16
Bypassing the Unwinder .....................................................................................................................17
Using the Control Panel .......................................................................................................................... 18
Help Screen......................................................................................................................................... 18
Home Screen....................................................................................................................................... 18
Setup ................................................................................................................................................... 18
Cartridge Information ......................................................................................................................... 19
Network ..............................................................................................................................................20
Printing Labels......................................................................................................................................... 22
Printer Preferences............................................................................................................................. 22
Adjusting Alignment for Printing ........................................................................................................ 24
Selecting Media Size ........................................................................................................................... 25
Creating Custom Media Sizes ............................................................................................................. 26
Selecting Media Type.......................................................................................................................... 26
Change Default Settings in Printer Driver...........................................................................................26
Canceling a Print .....................................................................................................................................27
Out of Paper............................................................................................................................................27
Wrong Media .......................................................................................................................................... 28
End of Roll ............................................................................................................................................... 28
Shutting Down the Printer ......................................................................................................................28
Software Tools ........................................................................................................................................ 29
Afinia 502 Toolbox .............................................................................................................................. 29
Afinia 502 Printer Utility ..................................................................................................................... 31
Ink Cost Calculator ...........................................................................................................................31
Printer Utilities ................................................................................................................................. 33
Printer Firmware Update ................................................................................................................. 34
Controller Utilities............................................................................................................................ 35
Advanced..........................................................................................................................................36
Add Afinia 502 Network Printer Utility............................................................................................... 37

4| Setting up the Printer
Printer Maintenance................................................................................................................................... 38
Replacing an Ink Cartridge ......................................................................................................................38
Dye or Pigment Ink Cartridges ............................................................................................................38
Changing Printheads ............................................................................................................................... 39
Purchasing Printheads.............................................................................................................................39
Guidelines for Preventative Maintenance ..............................................................................................40
General dust and debris removal ....................................................................................................... 40
Cutter Maintenance............................................................................................................................ 40
Print Path Maintenance...................................................................................................................... 41
Print Carriage Sensor Maintenance.................................................................................................... 41
Pinch Roller Maintenance................................................................................................................... 42
Unwinder Maintenance ......................................................................................................................42
Ink Tray Maintenance ......................................................................................................................... 43
Troubleshooting.......................................................................................................................................... 44
Control Panel LED.................................................................................................................................... 44
Poor Print Quality or Incorrect Printout ................................................................................................. 45
Clearing a Media Jam ..............................................................................................................................47
502 Label Printer Control Panel Menu....................................................................................................48
Technical Support ...................................................................................................................................50

Afinia Label
5
Chapter 1
The Afinia Label 502 Label Printer Series includes the L502, which uses label stock on a 3” diameter core,
and the F502, which uses fanfold label stock.
This manual applies to both the L502 and the F502. Any differences in operation between the two
models will be detailed in the applicable sections.
Setting up the Printer
In the Box
Power Supply and Cord
Tri-Color and Black
Ink Cartridges
Afinia L502 Label Printer
4 Ink Cartridges
(1 each)
Will be either Dye-based
or Pigment-based,
depending on which type
was purchased
Quick Setup Guide
4 aerosol
absorbing pads
USB Cables
(1 Type B, 1 Type C)

Afinia Label
6| Setting up the Printer
Parts of the Printer
Ink Cartridge
Access Door
Control Panel
Label
Output
Front view
Label Guide
USB
Connection
Rear view
Label Input
Power
Connection
Network
Connection
Unwinder
(L502 model only)
USB-C
Connection

502 Label Printer
Setting up the Printer | 7
The Control Panel
The control panel includes nine buttons to help you navigate through the menu to the
various controls and functions. For example:
Press Help on the Control Panel.
Press the OK button with Printer Information selected to view the printer
name, model, serial number, and firmware version.
Press to go back
one level, or
Press to return to the
Home screen.
Full list of control panel
functions on page 18
Up Button
OK/Accept Right
Option Button
Down Button
Home Button
Back Button
Accept Left
Option Button
Power Button
Unload Media
Help Button

Afinia Label
8| Setting up the Printer
Unpacking, Setup, and Installation
Remove Tape and Foam
Lift top foam from the box
Remove the Accessory box
from the box
Lift printer from box
Remove the packaging
tape from the printer
cover (x2) and Ink waste
tray (right)
Connect Power
Set Date, Time, and Language
Use the Up/Down buttons to set the Date, Time, and Language. Press the OK button
when the element shown is correct. Press Done when complete.
This will only need to be done the first time the printer is turned on.
Press Power button on Control Panel
Connect the Power Supply to
the Printer
Rear of Printer,
right side

502 Label Printer
Setting up the Printer | 9
Install Printer Driver
Before connecting the printer to a PC, download and run the installer from
http://afinialabel.com/502info.
If an installation for Microsoft .NET
Framework 4.6.1 Web launches,
click Install. This is necessary for
the additional software that comes
with the 502 Printer. Depending on
your Operating System version, you
may need to re-run the 502
Installer once the .NET installation
is complete.
Follow the instructions in each window
of the installer as they appear.
During installation, as many as five
windows may appear asking for
confirmation before installing drivers.
Click Install on each.
You can avoid multiple windows by
checking the option to Always trust
software from Microboards
Technology LLC in the first window.
The Afinia Label 502 Label Printer can be
connected directly to a PC by USB or can
be set up as a network printer.
If connecting directly to the PC, click the
USB button.
If connecting to a 502 already connected
to your network, click the Network
button.
Follow the connection instructions on
the next page that match the connection
type.

Afinia Label
10 | Setting up the Printer
USB Connection
Click Finish to close the installer.
Network Connection
The 502 Label Printer must already be connected to the network and have an IP
Address before you can connect your computer to it.
When the 502 Label Printer is idle, the top line of the display will alternate between
showing the date and time and the IP address. For more information on network
settings, please see page 20.
At the end of the installation, click the Network button to launch the Add Afinia 502
Network Printer utility.
Connect the USB to the Printer
and computer
Rear of Printer
(right side)
Install the Print Drivers and Toolbox BEFORE
connecting to the computer
Install the Print Drivers and Toolbox on your computer
BEFORE connecting to the network printer