AIRTEQ 9912M User manual

www.airteqsystems.com
800-466-3007
9912M & 9912S LOCKS
AIRTEQ SYSTEMS
9912 5/15

9900 Series Lock LH
NOTES:
1. 146-9900-126L may be substituted for 146-9900-125L in left
hand motor locks
2. 146-9900-126R may be substitued for 146-9900-125R in
right hand motor locks
3. Same length button head cap screws may be used in place
of hex head cap screws to mount motor/solenoid assemblies to
lock body. Specifically item numbers 36 (used to mount
solenoid assemblies) and 37 (used to mount motor assemblies)
9900 Series Lock RH
ITEM
NO.
PART NUMBER DESCRIPTION
1 10002511 Shoulder Screw Ø3/8"x1 1/4", 5/16-18 Nylock
2 10002513 Shoulder Screw Ø3/8"x3/8", 5/16-18 Nylock
3 10003203 Spring Anchor, 7/8in, 8-32x5/8 Thread, Black Oxide
4 10003204 Hook End Ext. Spring, .375"OD, 2.5"Length
5 146-9900-107L Actuator Assembly, Left Hand
6 146-9900-107R Actuator Assembly, Right Hand
7 146-9900-107SL Solenoid Lock Actuator Assembly, Left Hand
8 146-9900-107SR Solenoid Lock Actuator Assembly, Right Hand
9 146-9900-122 Latchbolt Assembly
10 146-9900-124L Left Hand Deadlatch Assembly
11 146-9900-124R Right Hand Deadlatch Assembly
12 146-9900-125L Deadlatch Catch Indication Assembly, LH
13 146-9900-125R Deadlatch Catch Indication Assembly, RH
14 146-9900-126L Deadlatch Pivot / Lock Status Switch Mount Assembly, LH
15 146-9900-126R Deadlatch Pivot / Lock Status Switch Mount Assembly, RH
16 146-9900-272 9900 Key Switch Assembly, Keyed Two Sides
17 146-9912M-100L 9900 120VAC Left Hand Motor Assembly
*17* 146-9912M-100L-HC Half Cycle, 9900 120VAC Left Hand Motor Assembly
18 146-9912M-100R 9900 120VAC Right Hand Motor Assembly
*18* 146-9912M-100R-HC Half Cycle, 9900 120VAC Right Hand Motor Assembly
19 146-9912S-100 9900 120VAC Solenoid Assembly
20 146-9924M-100L 9900 24VDC Left Hand Motor Assembly
*20* 146-9924-100L-HC Half Cycle, 9900 24VDC Left Hand Motor Assembly
21 146-9924M-100R 9900 24VDC Right Hand Motor Assembly
*21* 146-9924-100R-HC Half Cycle, 9900 24VDC Right Hand Motor Assembly
22 150-9900-110L Side Housing Weldment, Left Hand Lock
23 150-9900-110R Side Housing Weldment, Right Hand Lock
24 160-9912M-100 9912M Main Wiring Harness
25 160-9912S-100 9912S Main Wiring Harness
26 160-9924-100 9924 Main Wiring Harness
27 216-1000-028 Mogul Cylinder, SPANNER Lock NUT
28 216-9900-100 Main Housing Back
29 216-9900-102 Back Mounting Plate Keyed Back Side
30 216-9900-105 Cover Plate
31 216-9900-217 Deadlatch Cushion
32 216-9900-220L Spring Support Base, LH
33 216-9900-220R Spring Support Base, RH
34 216-9900-255 RLB Arm
35 310-2520-001 BOLT, HEX HD, 1/4-20 X .62 LG, STL, PLATED
36 310-2520-004 BOLT, HEX, HD, 1/4-20 X .38 LG., STL, PLATED
37 310-2520-045 Screw, BHCS, 1/4-20 X 3/8, Black Oxide
38 310-3100-000 Shoulder Screw, Ø5/16"x3/8, 1/4-20x7/16
39 311-2520-082 Screw, FH,Pin TORX, 1/4-20x1/2, Stainless Steel, UC Head
40 312-3118-004 Thin "Jam" 5/16-18 Nylock nut. McMaster 94945A213 or eq.
41 313-3100-005 5/16in D Washer McMaster 96025A167 or Eq.
41 313-0000-003 WSHR, LOCK, SPLIT, 1/4, STL, PLTD
43 313-0000-120 Fender Washer
44 315-9900-001 Spring, .485"OD x 2.25" Length
45 315-9900-002 Spring, .405"OD x 2.25" Length
46 315-9900-005 .60"ODx1.25"length
47 315-9900-010 RLB Catch, Left Hand Torsion Spring
48 315-9900-011 RLB Catch, Right Hand Torsion Spring
49 315-9900-021 Actuator 360° Right Hand Torsion Spring
50 315-9900-022 Actuator 360° Left Hand Torsion Spring
51 340-0000-170 Anchor Mount Cable Tie Holder
52 340-0000-204 Cable Tie, 4in
REVISIONS
C
B
1/25/18
Added Half Cycle Part Numbers, 216-9900-205 Now Part
of Motor Assemblies
10/27/15
Cumulative: Hex Head motor/sol. mounting screws, add 313-0000-
120, add 216-9900-217 for Sol. locks, etc.
11/17/14
Initial Release
C
ECN #
11/17/14 RLP
9900 Series 120VAC/24VDC Motor
& 120VAC Solenoid Lock
9912M / 9924M / 9912S
APPROV.
DATE DESCRIPTION
REV.
SCALE: 1:4
SHEET 1 OF 7
REV
DWG. NO.
A
SIZE
TITLE:
NAME
DATE
CHECKED
DRAWN
FINISH:
A

51 52 24 29
38
41
44
34
10
22
9
45
550121217
28
30
39
37
47
41 37 52 51
36
16
3941 37 5251 27
27
Mogul Cylinder
or Cylinder
Extension
Mogul Cylinder
or Cylinder
Extension
Mogul Cylinder Ring:
Length depends on
mogul cylinder
Optional Key
Switch Assembly
shown
41
43
41
REVISIONS
C
B
1/25/18
Added Half Cycle Part Numbers, 216-9900-205 Now Part
of Motor Assemblies
10/27/15
Cumulative: Hex Head motor/sol. mounting screws, add
313-0000-120, add 216-9900-217 for Sol. locks, etc.
11/17/14
Initial Release
C
ECN #
11/17/14 RLP
9912M 120VAC
Motor Lock, LH
9912M-LH
APPROV.
DATE DESCRIPTION
REV.
SCALE: 1:4
SHEET 2 OF 7
REV
DWG. NO.
A
SIZE
TITLE:
NAME
DATE
CHECKED
DRAWN
FINISH:
A

51 52 24 30
38
41
44
34
11
23
9
45
6 49 12
13
18
28
29
39
37
41
48
41 37 5251
36
39
39
27
27
51 52 37 41
41
Mogul Cylinder
or Cylinder
Extension
Mogul Cylinder Ring:
Length depends on
mogul cylinder
Mogul Cylinder
or Cylinder
Extension
Optional Key
Switch Assembly
shown
16
43
REVISIONS
C
B
1/25/18
Added Half Cycle Part Numbers, 216-9900-205 now a part
of motor assemblies
10/27/15
Cumulative: Hex Head motor/sol. mounting screws, add
313-0000-120, add 216-9900-217 for Sol. locks, etc.
11/17/14
Initial Release
C
ECN #
11/17/14 RLP
9912M 120VAC
Motor Lock, RH
9912M-RH
APPROV.
DATE DESCRIPTION
REV.
SCALE: 1:4
SHEET 3 OF 7
REV
DWG. NO.
A
SIZE
TITLE:
NAME
DATE
CHECKED
DRAWN
FINISH:
A

51 52 25 29
38
41
44
34
10
22
9
45
7501
28
30
39
37
41
47
41 37 52 51
35
39
46
3 44032
16
51 52 4137
1927
27
14
Mogul Cylinder
or Cylinder
Extension
Mogul Cylinder Ring:
Length depends on
mogul cylinder
Mogul Cylinder
or Cylinder
Extension
Optional Key
Switch Assembly
Shown
41
31
43
REVISIONS
C
B
1/25/18
Added Half Cycle Part Numbers, 216-9900-205 now a part
of motor assemblies
10/27/15
Cumulative: Hex Head motor/sol. mounting screws, add
313-0000-120, add 216-9900-217 for Sol. locks, etc.
11/17/14
Initial Release
C
ECN #
11/17/14 RLP
9912S 120VAC
Solenoid Lock, LH
9912S-LH
APPROV.
DATE DESCRIPTION
REV.
SCALE: 1:4
SHEET 6 OF 7
REV
DWG. NO.
A
SIZE
TITLE:
NAME
DATE
CHECKED
DRAWN
FINISH:
A

51 52 25 30
38
41
34
11
23
9
45
49 127
29
39
37
41
48
41 37 5251
35
39
39 334 840 3
46
1537415152
19
2728
Mogul Cylinder Ring:
Length depends on
mogul cylinder
Mogul Cylinder
or Cylinder
Extension
Mogul Cylinder
or Cylinder
Extension
44
16
Optional Key
Switch Assembly
Shown
41
31
43
REVISIONS
C
B
1/25/18
Added Half Cycle Part Numbers, 216-9900-205 now a part
of motor assemblies
10/27/15
Cumulative: Hex Head motor/sol. mounting screws, add
313-0000-120, add 216-9900-217 for Sol. locks, etc.
11/17/14
Initial Release
C
ECN #
11/17/14 RLP
9912S 120VAC
Solenoid Lock, RH
9912S-RH
APPROV.
DATE DESCRIPTION
REV.
SCALE: 1:4
SHEET 7 OF 7
REV
DWG. NO.
A
SIZE
TITLE:
NAME
DATE
CHECKED
DRAWN
FINISH:
A

2
11
4
3
10
6
5
7
8
91
RECOMMENDED SPARE PARTS
*For Half Cycle Locks, 160-9900-150 replaces 340-9900-002
ITEM
NO.
PART NUMBER
Description Spare Parts
QTY
1 160-9900-150*
Half Cycle Motor Switches and Pigtail*
1
2 160-9912M-100
9912M Wiring Harness
1
3 315-9900-001
Dead Latch Spring
1
4 315-9900-002
Latch Bolt Spring
1
5 315-9900-010
RLB Spring, LH Lock
1
6 315-9900-011
RLB Spring, RH Lock
1
7 315-9900-021
Actuator Spring, RH Lock
1
8 315-9900-022
Actuator Spring, LH Lock
1
9 340-9900-002
Roller Arm Switch
1
10 340-9912M-100
9912M Lock, Motor
1
11 82008802
99 Series Lock Status Switch
1
www.airteqsystems.com
800-466-3007
9912M SERIES LOCK
AIRTEQ SYSTEMS
9912M 5-15

1
3
2
6
5
7
8
11
4
10
9
RECOMMENDED SPARE PARTS
ITEM
NO.
PART NUMBER
Description Spare Parts
QTY
1 160-9912S-100
9912S Wiring Harness
1
2 315-9900-001
Dead Latch Spring
1
3 315-9900-002
Latch Bolt Spring
1
4 315-9900-005
9912S Latch Bolt Bumper Spring
1
5 315-9900-010
RLB Spring, LH Lock
1
6 315-9900-011
RLB Spring, RH Lock
1
7 315-9900-021
Actuator Spring, RH Lock
1
8 315-9900-022
Actuator Spring, LH Lock
1
9 340-0000-082
Lock Status Switch Body
1
10 340-0000-083
Lock Status Switch Arm
1
11 340-9912S-100
120VAC Laminated Solenoid
1
www.airteqsystems.com
800-466-3007
9912S SERIES LOCK
AIRTEQ SYSTEMS
9912S 12-27-17

D.P.S.
LOCK
321
231
COM
N/O
N/C
(WHT/RED)
(PUR)
(YEL)
(WHT)
(BLK)
(RED)
(PUR)
1
N/O
N/C
COM
KEY SWITCH LOCK STATUS
N/C
N/O COM
SWITCH
(BLU)
(WHT)
(RED)
(RED) (PUR)
(BLK)
(BLU)
(YEL)
DOOR POSITION SWITCH N/C (PIN 3)
UNLOCK SIGNAL 120VAC, 1 SEC (PIN 1)
120 VAC NEUTRAL (PIN 3)
LOCK STATUS SWITCH COMMON (PIN 6)
120VAC LINE (PIN 4)
DOOR POSITION SWITCH COMMON (PIN 1)
DOOR POSITION SWITCH N/O (PIN 2)
(RED)
LOCK STATUS SWITCH N/O (PIN 2)
LOCK STATUS SWITCH N/C (PIN 5)
MOLEX #03-09-1064
Pins: (6X) FEMALE .093 DIA
FIELD SIDE WIRING
PIGTAIL
MOLEX#03-09-2062
Pins: (6X) MALE .093 DIA
MOLEX #03-06-1032
Pins: (3X) FEMALE .062 DIA 24-18 AWG
TINNED AMP#350628-1
MOLEX #03-06-2032
Pins: (3X) MALE .062 DIA 24-18 AWG
TINNED AMP #350629-1
(NOT REQUIRED WHENUSING
D.P.S. OF OTHER MANUFACTURER)
2
5
63
(OPTION)
MOLEX
#19-09-2029
Pins: (2X) MALE
.093 DIA
120VAC
MOTOR
(CONT DUTY)
1
2
5
63
(RED)
(YEL)
( )
( )
KEY SWITCH N/O
KEY SWITCH COMMON
MOLEX #19-09-1029
Pins: (2X) FEMALE .093 DIA
(BRN) 44
MOTOR CAM
N/O
N/C
COM
SWITCH
(BRN)
(BLU)
B
CHK
DRAWNDESCRIPTION
ECNREV
REVISIONS
EL-9912M NONE
4/9/14
RLP
WIRING DIAGRAM
9912M 120VAC
MOTOR LOCK
A
NOTES:
1. MOTOR CURRENT: 120VAC 2.5A INRUSH, 1.75A RUNNING
2. SWITCH CONTACTS: 5A.
3. SCHEMATIC SHOWN WITH DOOR IN THE CLOSED AND LOCKED
(SECURE) POSITION.
4. PLUGS AND RECEPTACLES INSIDE LOCK NOTSHOWN.
5. FOR SERIES LOCK STATUS AND DOOR POSITION SWITCHOPERATION,
CONNECT LOCK FIELD SIDE WIRING YELLOW WIRE (LOCKSTATUS SWITC
H
N/O)AND DPS FIELD SIDE PURPLE WIRE (DPS SWITCHN/O). CHECK
CONTINUITY BETWEEN LOCK FIELD SIDE PURPLE (LOCK STATUSSWITCH
COM) AND DPS FIELD SIDE WHT/RED (DPS SWITCHCOM).
6. ALWAYS INSTALL IN ACCORDANCE WITH LOCAL REGULATIONS AND
THE NATIONAL ELECTRIC CODE(NEC).
7. GROUND LOCK CASE IN ACCORDANCE WITH ARTICLE 250 OF THE
NATIONAL ELECTRICAL CODE

D.P.S.
321
231
COM
N/O
N/C
(WHT/RED)
(PUR)
(YEL)
(WHT)
(BLK)
(RED)
(PUR)
1
(BLU)
(WHT)
DOOR POSITION SWITCH N/C (PIN 3)
RETRACT LATCHBOLT, 120VAC, MAINTAINED (PIN 1)
120 VAC NEUTRAL (PIN 3)
LOCK STATUS SWITCH COMMON (PIN 6)
EXTEND LATCHBOLT, 120VAC, MAINTAINED (PIN 4)
DOOR POSITION SWITCH COMMON (PIN 1)
DOOR POSITION SWITCH N/O (PIN 2)
LOCK STATUS SWITCH N/O (PIN 2)
LOCK STATUS SWITCH N/C (PIN 5)
MOLEX #03-09-1064
Pins: (6X) FEMALE .093 DIA
FIELD SIDE WIRING
PIGTAIL
MOLEX#03-09-2062
Pins: (6X) MALE .093 DIA
MOLEX #03-06-1032
Pins: (3X) FEMALE .062 DIA 24-18 AWG
TINNED AMP#350628-1
MOLEX #03-06-2032
Pins: (3X) MALE .062 DIA 24-18 AWG
TINNED AMP #350629-1
(NOT REQUIRED WHENUSING
D.P.S. OF OTHER MANUFACTURER)
2
5
63
MOLEX
#19-09-2029
Pins: (2X) MALE
.093 DIA
1
2
5
63
(RED)
(YEL)
( )
( )
KEY SWITCH N/O
KEY SWITCH COMMON
MOLEX #19-09-1029
Pins: (2X) FEMALE .093 DIA
(BRN) 44
LOCK
N/O
N/C
COM
KEY SWITCH LOCK STATUS
N/C
N/O COM
SWITCH
(RED) (RED) (PUR)
(BLK)
(BLU)
(YEL)
(RED)
(OPTION)
120VAC
MOTOR
(CONT DUTY)
(BRN)
N/O
COM (BLU)
N/C
N/O
COM (BLU)
N/C
MOTOR CAM
OPEN @ 1/2 CYCLE
OPEN SWITCH
MOTOR CAM
OPEN @ 1/2 CYCLE
CLOSE SWITCH
B
CHK
DRAWNDESCRIPTION
ECNREV
REVISIONS
EL-9912M-HCNONE
4/9/14
RLP
WIRING DIAGRAM
9912M 120VAC RLHB
MOTOR LOCK, HALF CYCLE
A
NOTES:
1. MOTOR CURRENT: 120VAC 2.5A INRUSH, 1.75A RUNNING
2. SWITCH CONTACTS: 5A.
3. SCHEMATIC SHOWN WITH DOOR IN THE CLOSED AND LOCKED
(SECURE) POSITION.
4. PLUGS AND RECEPTACLES INSIDE LOCK NOTSHOWN.
5. FOR SERIES LOCK STATUS AND DOOR POSITION SWITCHOPERATION,
CONNECT LOCK FIELD SIDE WIRING YELLOW WIRE (LOCKSTATUS SWITC
H
N/O)AND DPS FIELD SIDE PURPLE WIRE (DPS SWITCHN/O). CHECK
CONTINUITY BETWEEN LOCK FIELD SIDE PURPLE (LOCK STATUSSWITCH
COM) AND DPS FIELD SIDE WHT/RED (DPS SWITCHCOM).
6. ALWAYS INSTALL IN ACCORDANCE WITH LOCAL REGULATIONS AND
THE NATIONAL ELECTRIC CODE(NEC).
7. GROUND LOCK CASE IN ACCORDANCE WITH ARTICLE 250 OF THE
NATIONAL ELECTRICAL CODE

D.P.S.
LOCK
321
231
COM
N/O
N/C
(WHT/RED)
(PUR)
(YEL)
(WHT)
(BLK)
(RED)
(PUR)
1
N/O
N/C
COM
KEY SWITCH LOCK STATUS
N/C
N/O COM
SWITCH
(BLU)
(WHT)
(RED) (RED) (PUR)
(BLK) (BLK) (YEL)
DOOR POSITION SWITCH N/C (PIN 3)
UNLOCK SIGNAL 120VAC, 1 SEC (PIN 1)
120 VAC NEUTRAL (PIN 3)
LOCK STATUS SWITCH COMMON (PIN 6)
VOID
DOOR POSITION SWITCH COMMON (PIN 1)
DOOR POSITION SWITCH N/O (PIN 2)
(RED)
LOCK STATUS SWITCH N/O (PIN 2)
LOCK STATUS SWITCH N/C (PIN 5)
MOLEX #03-09-1064
Pins: (5X) FEMALE .093 DIA
FIELD SIDE WIRING
PIGTAIL
MOLEX#03-09-2062
Pins: (5X) MALE .093 DIA
MOLEX #03-06-1032
Pins: (3X) FEMALE .062 DIA 24-18 AWG
TINNED AMP#350628-1
MOLEX #03-06-2032
Pins: (3X) MALE .062 DIA 24-18 AWG
TINNED AMP #350629-1
(NOT REQUIRED WHENUSING
D.P.S. OF OTHER MANUFACTURER)
2
5
63
(OPTION)
MOLEX
#19-09-2029
Pins: (2X) MALE
.093 DIA
120VAC
SOLENOID
(CONT DUTY)
1
2
5
63
(RED)
(YEL)
( )
( )
KEY SWITCH N/O
KEY SWITCH COMMON
MOLEX #19-09-1029
Pins: (2X) FEMALE .093 DIA
B
CHK
DRAWNDESCRIPTION
ECNREV
REVISIONS
EL-9912S NONE
4/9/14
RLP
WIRING DIAGRAM
9912S 120VAC
SOLENOID LOCK
A
NOTES:
1. SOLENOID LOAD: 120VAC 10A INRUSH, .6A SEATED
2. SWITCH CONTACTS: 5A.
3. SCHEMATIC SHOWN WITH DOOR IN THE CLOSED AND LOCKED
(SECURE) POSITION.
4. PLUGS AND RECEPTACLES INSIDE LOCK NOTSHOWN.
5. FOR SERIES LOCK STATUS AND DOOR POSITION SWITCHOPERATION,
CONNECT LOCK FIELD SIDE WIRING YELLOW WIRE (LOCKSTATUS SWITC
H
N/O)AND DPS FIELD SIDE PURPLE WIRE (DPS SWITCHN/O). CHECK
CONTINUITY BETWEEN LOCK FIELD SIDE PURPLE (LOCK STATUSSWITCH
COM) AND DPS FIELD SIDE WHT/RED (DPS SWITCHCOM).
6. ALWAYS INSTALL IN ACCORDANCE WITH LOCAL REGULATIONS AND
THE NATIONAL ELECTRIC CODE(NEC).
7. GROUND LOCK CASE IN ACCORDANCE WITH ARTICLE 250 OF THE
NATIONAL ELECTRICAL CODE

1
9912 SERIES
LOCK MAINTENANCE
INFORMATION

2
A. Lubrication and Cleaning
1. Each lock is well lubricated at the time of assembly. However, all lubricants deteriorate
eventually and need replacing on a regularly scheduled basis to prevent equipment failure.
Airteq Systems recommends cleaning and lubricating each type of lock according to the
following instructions approximately every (2) years. (Yearly for locks in high use areas,
every 3 to 6 months for exterior locations).
2. General Lubrication:
i. Remove lock cover plate and back plate.
ii. Wipe contaminated/dirty surfaces and remove all foreign material
iii. Lubricate the following areas with Super Lube grease or equivalent (Sythentic lubricant
with PTFE aka Teflon):
•Latch bolt and deadlatch surfaces where they exit the lock body and at the back
‘shafts’ where they enter the guide base.
•Actuator Pivot and Arm where Actuator contacts latch bolt pin
•Dead latch lever where it contacts lock body front and top of actuator
•RLB arm surface where it contacts the actuator roller
•Actuator roller sleeves
•Any other metal on metal sliding surfaces
•Latch bolt beveled surface and strike may be lubricated with stick lubricant as
required. Use PANEF WHITE STICK LUBRICANT WITH SILICONE or equivalent.
3. WARNING
i. Never use WD40 or similar silicone based products as a lubricant
ii. Never use graphite powder
B. Mechanical
1. Check Deadlock Function
i. Press Deadlatch into lock face until DL Link
clears Actuator Arm
ii. Verify Actuator Arm rotates and Contacts
lock face
iii. Verify DL Rocker rotates up completely
(blocking latch bolt pin)
iv. Verify Latchbolt is physically prevented
from being pushed into the lock by the DL
Rocker (i.e. Lock is Deadlocked).
v. If lock does NOT mechanically Deadlock,
troubleshoot and correct before returning lock into service.
2. Check Not Deadlock Function
i. Release Deadlatch
ii. Verify DL Link pushes Actuator Arm away from Lock Face
iii. Verify DL Rocker rotates down (completely clearing Latchbolt pin)
iv. Verify Latch Bolt can freely be pushed into the lock face (i.e. Lock is NOT Deadlocked)
v. If lock does NOT come out of mechanical deadlock when the deadlatch is released,
troubleshoot and correct before returning lock into service.

3
3. Motor or Solenoid Position
i. Verify when motor or solenoid activate that latch bolt pulls back completely
a. Adjust Motor/Solenoid position down if latch bolt doesn’t pull back far
enough
ii. Verify when motor or solenoid returns to locked position that the latch bolt is
completely out, and the actuator can rotate into the deadlock position
a. Adjust Motor/Solenoid position up if actuator is restrained from rotating into
the deadlock position
C. Electrical
1. The electrical actuation system of this lock is
designed for 120 VAC. Any other voltage is not
acceptable.
2. Deadlock status switch function must be
checked during regular lock maintenance/
lubrication.
i. VERIFY CORRECT MECHANICAL
DEADLOCKING OPERATION FIRST
(Steps B.1 and B.2 above)
ii. With lock deadlocked, the DL switch arm
should activate the switch.
a. Via multi-meter, there SHOULD be continuity between switch COM & NO terminals
b. Via multi-meter, there SHOULD NOT be continuity between switch COM & NC
terminals
iii. With lock NOT deadlocked, the DL switch arm should NOT be activating the switch.
a. Via multi-meter, there SHOULD be continuity between switch COM & NC terminals
b. Via multi-meter, there SHOULD NOT be continuity between switch COM & NO
terminals
iv. If the switch arm is not correctly positioned to actuate the switch during mechanical
deadlock, and to release the switch when NOT mechanically deadlocked, adjust/slightly
bend the switch arm.
v. If the switch does not switch and/or release correctly even with proper switch arm
adjustment, replace the switch
vi. NOTE: THE SWITCH MUST REGISTER NOT DEADLOCKED (Step C.2.iii) IN ANY CASE
WHERE THE LOCK IS NOT MECHANICALLY DEADLOCKED. If the lock installation/door
position/door gap does not press the deadlatch sufficiently to activate the lock’s
mechanical deadlocking function, correct the mechanical position of the door/lock until
complete mechanical deadlocking is accomplished. DO NOT ADJUST THE DEADLOCK
STATUS SWITCH TO INDICATE A DEADLOCK CONDITION WHEN THE LOCK IS NOT
MECHANICALLY DEADLOCKED.

4
TROUBLESHOOTING
If the lock is not working properly, the following chart may be used as a guide to locate
and correct the problem.
Because the lock receives its power from the electronic control systems, a thorough
check of the control system should be conducted. Using a volt/ohm meter know to be
accurate, verify the correct power inputs at the appropriate connector pin(s). If the
proper electronic signal is not evident, begin checking “up-stream” from the connector. If
the electronic signal input is correct, the problem is within the locking device, use the
following chart to locate and correct the problem.
The recommended voltage at the lock is 120VAC. If the correct voltage is not evident,
begin checking “upstream” from the lock. If the voltage is correct, the problem is within
the locking device. Use the following chart to locate and correct the problem.
PROBLEM
CHECK
LATCHBOLT WILL NOT RETRACT
Mechanical Interference
Poor on No Power to the Lock
Broken or loose wiring
Faulty Key Switch
LATCHBOLT WILL NOT EXTEND
Mechanical Interference
Broken or loose wiring
Faulty Key Switch
LOCK RETRACTS BUT WITH LOW STALL FORCE
Bad Motor or Lock Connection
Low Voltage (Required voltage is 120VAC)
KEY CYLINDER NOT WORKING PROPERLY
Mechanical Interference
Key Cylinder Engagement/Position in Lock
SECURE LOCK STATUS SIGNAL NOT GIVEN
Broken or Loose Wiring
Faulty Status Switch
Mechanical Deadlock Not Functioning
Motor or Solenoid Positioned too Low
Switch Arm adjustment
DOOR POSITION SIGNAL NOT GIVEN
Broken or Loose Wiring
Door Adjustment Needed
Magnetic Door Position Sensor adjustment
needed