AJAX KeyPad Plus User manual

KeyPad Plus User Manual
Updated September 8, 2022
KeyPad Plus is a wireless touch keypad for managing the Ajax security system
with encrypted contactless cards and key fobs. Designed for indoor installation.
Supports “silent alarm” when entering the .
Manages security modes using passwords and . Indicates the
current security mode with a LED light.
The keypad only works with , and running OS Malevich 2.11
and higher. Connection to and the and integration
modules is not supported.
The keypad operates as part of the Ajax security system by connecting via the
to the hub. The communication
range without obstacles is up to 1700 meters. The pre-installed battery life is up
to 4.5 years.
duress code
cards or key fobs
Hub Plus Hub 2 Hub 2 Plus
Hub ocBridge Plus uartBridge
Jeweller secure radio communication protocol
Buy KeyPad Plus keypad

Functional elements
1. Armed indicator
2. Disarmed indicator
3. indicatorNight Mode
4. Malfunction indicator
5. Pass/Tag Reader
6. Numeric touch button box
7. Function button
8. Reset button
9. Arm button
10. Disarm button

Operating principle
KeyPad Plus arms and disarms the security of the entire facility or separate
groups as well as allows activating the Night Mode. You can control the security
modes with KeyPad Plus using:
11. buttonNight mode
12. SmartBracket mounting plate (to remove the plate, slide it down)
Do not tear off the perforated part of the mount. It is required for actuating the
tamper in case of any attempt to dismantle the keypad.
13. Tamper button
14. Power button
15. Keypad QR Code
1. Codes. The keypad supports general and personal codes, as well as arming
without entering a code.
2. Cards or key fobs. You can connect and to the
system. To quickly and securely identify users, KeyPad Plus uses the
Tag key fobs Pass cards
00:00
00:04

KeyPad Plus supports code types as follows:
The number of personal codes and access codes depends on the hub model.
Before entering a code or using Tag/Pass, you should activate (“wake up”) the
KeyPad Plus by sliding your hand over the touch panel from top to bottom. When
it is activated, the button backlight is enabled, and the keypad beeps.
The KeyPad Plus is equipped with LED indicators that show the current security
mode and keypad malfunctions (if any). The security status is displayed only
when the keypad is active (the device backlight is on).
DESFire® technology. DESFire® is based on the ISO 14443 international
standard and combines 128-bit encryption and copy protection.
Keypad code — general code set up for the keypad. When used, all events
are delivered to Ajax apps on behalf of the keypad.
User code — personal code set up for a user connected to the hub. When
used, all events are delivered to Ajax apps on behalf of the user.
Keypad access code — set up for a person who is not registered in the
system. When used, events are delivered to Ajax apps with a name
associated with this code.

You can use the KeyPad Plus without ambient lighting as the keypad has a
backlight. The pressing of the buttons is accompanied by a sound signal. The
backlight brightness and keypad volume are adjustable in the settings. If you do
not touch the keypad for 4 seconds, KeyPad Plus reduces the backlight
brightness, and 8 seconds later goes into power-saving mode and turns off the
display.
If the batteries are discharged, the backlight turns on at the minimum level regardless of
the settings.
Function button
KeyPad Plus has a Function button that operates in 3 modes:
Duress code
KeyPad Plus supports duress code. It allows you to simulate alarm deactivation.
The and installed at the facility will not give you away in this
case, but the security company and other users of the security system will be
warned about the incident.
Two-stage arming
Off — the button is disabled and nothing happens after it is pressed.
Alarm — after the Function button is pressed, the system sends an alarm to
the security company monitoring station and all users.
Mute interconnected re detectors alarm — after the Function button is
pressed, the system mutes the re alarm of the FireProtect/FireProtect Plus
detectors. Available only if an is
enabled (Hub → Settings → Service → Firedetectors settings)
Interconnected Fire Detectors Alarm
Learn more
Ajax app sirens
Learn more

KeyPad Plus can participate in two-stage arming, but cannot be used as a
second-stage device. The two-stage arming process using Tag or Pass is similar
to arming using a personal or general code on the keypad.
Event transmission to the monitoring station
The Ajax security system can connect to the CMS and transmit events and
alarms to the monitoring station of the security company in SurGard (Contact
ID), ADEMCO 685, SIA (DC-09),and other proprietary protocol formats. A
complete list of supported protocols is . The device ID and the
number of the loop (zone) can be found in .
Connection
KeyPad Plus is incompatible with Hub, third-party security central units, and ocBridge
Plus and uartBridge integration modules.
Before starting connection
Only a user or PRO with full admin rights can add a device to the hub.
Learn more
available here
its states
1. Install the Ajax app and . Add a hub and create at least
one room.
create an account
2. Ensure that the hub is on and has Internet access (via Ethernet cable, Wi-Fi,
and/or mobile network). This can be done by opening the Ajax app or by
looking at the hub logo on the faceplate — it lights white or green if the hub
is connected to the network.
3. Make sure that the hub is not in armed mode and does not start updates by
checking its status in the app.

To connect KeyPad Plus
The keypad only works with one hub. When connected to a new hub, the device stops
sending commands to the old hub. Once added to a new hub, KeyPad Plus is not
removed from the device list of the old hub. This must be done manually through the
Ajax app.
KeyPad Plus turns off automatically 6 seconds after being turned on if the
keypad fails to connect to the hub. Therefore, you do not need to turn off the
device to retry the connection.
Updating the statuses of devices in the list depends on the Jeweller settings; the
default value is 36 seconds.
Icons
The icons represent some of KeyPad Plus states. You can see them in the
Devices tab in the Ajax app.
Icon Value
Jeweller signal strength — Displays the signal strength between the hub or radio signal
range extender and KeyPad Plus
Battery charge level of KeyPad Plus
1. Open the Ajax app. If your account has access to multiple hubs, select the
one to which you want to connect KeyPad Plus.
2. Go to the Devices menu and click Add Device.
3. Name the keypad, scan or enter the QR code (located on the package and
under the SmartBracket mount), and select a room.
4. Click Add; the countdown will begin.
5. Turn on the keypad by holding the power button for 3 seconds. Once
connected, KeyPad Plus will appear in the hub device list in the app. To
connect, locate the keypad at the same protected facility as the system
(within the coverage area of the hub radio network range). If the connection
fails, try again in 10 seconds.

KeyPad Plus works via a
KeyPad Plus body status notications are temporarily disabled
KeyPad Plus is temporarily deactivated
Pass/Tag reading is enabled in KeyPad Plus settings
Pass/Tag reading is disabled in KeyPad Plus settings
States
The states include information about the device and its operating parameters.
The states of KeyPad Plus can be found in the Ajax app:
Parameter Value
Malfunction
Pressing opens the KeyPad Plus
malfunctions list.
The eld is displayed only if a malfunction is
detected
Temperature
Keypad temperature. It is measured on the
processor and changes gradually.
Acceptable error between the value in the app
and the room temperature: 2–4°C
Jeweller signal strength
Jeweller signal strength between the hub /
radio signal range extender and the keypad.
Recommended values — 2-3 bars
Connection Connection status between the hub or range
radio signal range extender
Learn more
Learn more
1. Go to the Devices tab.
2. Select KeyPad Plus from the list.

extender and the keypad:
Battery charge
The battery charge level of the device. Two
states are available:
When the batteries are discharged, the Ajax
apps and the security company will receive
appropriate notications.
After sending a low battery notication, the
keypad can work for up to 2 months
Lid
The status of the device tamper, which reacts to
the detachment of or damage to the body:
Works via *range extender name*
Displays the status of the ReX range extender
use.
The eld is not displayed if the keypad works
directly with the hub
Pass/Tag Reading Displays if card and keyfob reader is enabled
Easy armed mode change/Assigned group easy
management
Displays whether or not the security mode can
be switched with Pass or Tag and without
conrmation by the control buttons , ,
Temporary Deactivation Shows the status of the device:
Online — the keypad is online
Oine — no connection to the keypad
ОК
Battery low
How battery charge is displayed in
Ajax apps
Opened
Closed
What is a tamper
No — the device operates normally and
transmits all events

Firmware KeyPad Plus rmware version
ID Device identier
Device No. Number of the device loop (zone)
Settings
KeyPad Plus is congured in the Ajax app:
To apply the settings after the change, click the Back button
Parameter Value
First eld
Device name. Displayed in the list of hub
devices, SMS text, and notications in the event
feed.
To change the device name, click on the pencil
icon .
The name can contain up to 12 Cyrillic
characters or up to 24 Latin characters
Room Selecting the virtual room to which KeyPad Plus
is assigned. The name of the room is displayed
Lid only — the hub admin has disabled
notications about the body opening
Entirely — the hub admin has entirely
excluded the keypad from the system. The
device does not execute system commands
and does not report alarms or other events
Learn more
1. Go to the Devices tab.
2. Select KeyPad Plus from the list.
3. Go to Settings by clicking on the gear icon .

in the text of SMS and notications in the event
feed
Group Management
Selecting the security group controlled by the
device. You can select all groups or just one.
The eld is displayed when the
is enabled
Access Settings
Selecting the method of arming/disarming:
To activate the Keypad Access
Codes set up for people who are
not registered in the system,
select the options on the keypad:
Keypad codes only or Keypad
and user codes
Keypad code Selection of a general code for security control.
Contains 4 to 6 digits
Duress code
Selecting a general duress code for silent
alarm. Contains 4 to 6 digits
Function button Selecting the function of the * button (Function
button):
Group mode
Keypad codes only
User codes only
Keypad and user codes
Learn more
Off — the Function button is disabled and
does not execute any commands when
pressed
Alarm — after the Function button is
pressed, the system sends an alarm to the
CMS and to all users
Mute Interconnected Fire Detectors
Alarm— when pressed, mutes the re alarm
of FireProtect/FireProtect Plus detectors.

Arming without Passcode
The option allows you to arm the system
without entering a code. To do this, just click on
the Arm or Night Mode button
Unauthorized Access Auto-Lock
If active, the keypad is locked for the pre-set
time if an incorrect code is entered or unveried
passes/tags are used more than 3 times in a
row within 1 minute.
It is not possible to disarm the system via
keypad during this time. You can unlock the
keypad through the Ajax app
Auto-lock Time (min)
Selecting the keypad lock period after wrong
code attempts:
Brightness
Selecting brightness of the keypad buttons
backlight. The backlight works only when the
keypad is active.
This option does not affect the brightness level
of pass/tag reader and security modes
indicators
Volume Selecting the keypad buttons volume level when
pressed
Pass/Tag Reading When enabled, the security mode can be
controlled with Pass and Tag access devices
Available only if an Interconnected Fire
Detectors Alarmis enabled
Learn more
3 minutes
5 minutes
10 minutes
20 minutes
30 minutes
60 minutes
90 minutes
180 minutes

Easy armed mode change/Assigned group easy
management
When enabled, changing the security mode with
Tag and Pass does not require conrmation by
pressing the arm, disarm, or Night Mode button.
The security mode is switched automatically.
The option is available if Pass/Tag Reading is
enabled in the keypad settings.
If the group mode is activated, the option is
available when the keypad is assigned to a
particular group — the Group Management eld
in the keypad settings
Alert with a siren if the panic button is pressed
The eld is displayed if the Alarm option is
selected for the Function button.
When the option is enabled, the sirens
connected to the security system give an alert
when the * button (Function button) is pressed
Jeweller Signal Strength Test
Switches the keypad to the Jeweller signal
strength test mode
Attenuation Test
Switches the keypad to the Attenuation test
mode
Pass/Tag Reset
Allows deleting all hubs associated with Tag or
Pass from device memory
Temporary Deactivation Allows the user to disable the device without
removing it from the system. Two options are
available:
Learn more
Learn more
Learn more
Learn more
Entirely — the device will not execute
system commands or participate in
automation scenarios, and the system will
ignore device alarms and other notications

User Manual Opens the KeyPad Plus User Manual in the Ajax
app
Unpair Device Disconnects KeyPad Plus from the hub and
deletes its settings
Entry and exit delays are set in the corresponding detector settings, not in the keypad
settings.
Conguring codes
Ajax security system allows you to set up a keypad code, as well as personal
codes for users added to the hub.
With the update, we have also added the ability to create
access codes for people who are not added to the hub. This is convenient, for
example, to provide a cleaning company with access to security management.
See how to set up and use each type of code below.
To set keypad code
To set the keypad duress code
Lid only — the system will only ignore
notications about the triggering of the
device tamper button
Learn more about temporary
deactivation of devices
Learn more about entry and exit delays
OS Malevich 2.13.1
1. Go to keyboard settings.
2. Select Keypad Code.
3. Set the keypad code you want.
1. Go to keypad settings.
2. Select Duress Code.

To set a personal code in the Ajax app
Each user sets a personal code individually. The admin cannot set a code for all users.
To set up an access code for a person who is not registered in the system
If you want to set up a duress code, change settings for access to groups, Night
Mmode, code ID, temporarily disable or delete this code, select it in the list and
make changes.
PRO or a user with admin rights can set up an access code or change its settings. This
function is supported by hubs with OS Malevich 2.13.1 and higher. Access codes are not
supported by the Hub control panel.
Adding passes and tags
KeyPad Plus can work with , , and third-party cards and
key fobs that use DESFire® technology.
Before adding third-party devices that support DESFire®, make sure they have enough
free memory to handle the new keypad. Preferably, the third-party device should be pre-
formatted.
3. Set the keypad duress code you want.
1. Go to the user prole settings (Hub → Settings → Users → Your prole
settings).
2. Select Passcode Settings (User ID is also visible in this menu).
3. Set User Code and Duress Code.
1. Go to the hub settings (Hub → Settings ).
2. Select Keypad Access Codes.
3. Set up Username and Access Code.
Tag key fobs Pass cards

The maximum number of connected passes/tags depends on the hub model. At
the same time, the bound passes and tags do not affect the total limit of
devices on the hub.
Hub model Number of Tag or Pass devices
Hub Plus 99
Hub 2 50
Hub 2 Plus 200
The procedure for connecting Tag, Pass, and third-party devices is the same.
See the connecting instructions .
Controlling security via codes
You can control Night Mode, security of the entire facility or separate groups
using general or personal codes and access codes (congured by PRO or a user
with admin rights).. The keypad allows you to use 4 to 6 digit codes. Incorrectly
entered numbers can be cleared with the button.
If a personal code or access code is used, the name of the user who armed or
disarmed the system is displayed in the hub event feed and in the notications
list. If a general code is used, the name of the user who changed the security
mode is not displayed.
Keypad access codes support hubs with OS Malevich 2.13.1 and higher. Hub control
panel does not support this function.
Arming with a personal code
The username is displayed in the notications and events feed
here

Arming with a general code
The device name is displayed in the notications and events feed
KeyPad Plus is locked for the time specied in the settings if an incorrect code is entered
three times in a row within 1 minute. The corresponding notications are sent to users
and to the monitoring station of the security company. A user or PRO with administrator
rights can unlock the keypad in the Ajax app.
Controlling security at the object via general code
1. Activate the keypad by swiping your hand over it.
2. Enter thegeneral code.

For example: 1234 →
Group security management with a general code
For example: 1234 → * → 2 →
If a security group is assigned to KeyPad Plus (in the eld in
the keypad settings), you do not need to enter the group ID. To manage the
security mode of this group, entering a general or personal code is sucient.
If a group is assigned to KeyPad Plus, you will not be able to manage Night Mode using a
general code. In this case, Night Mode can only be managed using a personal code if the
user has the appropriate rights.
Security management of the facility using a personal code
3. Press the arming /disarming /Night Mode key.
1. Activate the keypad by swiping your hand over it.
2. Enter thegeneral code.
3. Press the * (Function button).
4. Enter the Group ID.
5. Press the arming /disarming /Night Mode key.
What is Group ID
Group Management
Rights in the Ajax security system
1. Activate the keypad by swiping your hand over it.
2. Enter the User ID.
3. Press the * (Function button).
4. Enter your personal code.
5. Press the arming /disarming /Night Mode key.

For example: 2 → * → 1234 →
Group security management with a personal code
For example: 2 → * → 1234 → * → 5 →
If a group is assigned to KeyPad Plus (in the Group Management eld in the
keypad settings), you do not need to enter the group ID. To manage the security
mode of this group, entering a personal code is sucient.
Security control of the entire object using an access code
Enter the access code and press the arming /disarming /Night Mode
key.
For example: 1234 →
Security management of the group using a common code
Enter the access code, press the *asterisk icon*, enter the group ID and press
the arming /disarming /Night Mode key.
What is User ID
1. Activate the keypad by swiping your hand over it.
2. Enter the User ID.
3. Press the * (Function button).
4. Enter your personal code.
5. Press the * (Function button).
6. Enter the Group ID.
7. Press the arming /disarming /Night Mode key.
What is Group ID
What is User ID

For example: 1234 → * → 2 →
Using a duress code
A duress code allows you to simulate alarm deactivation. The Ajax app and
sirens installed at the facility will not give the user away in this case, but the
security company and other users will be warned about the incident. You can
use both a personal and a general duress code. In Keypad Access Codes, you
can also set up a duress code for people not registered in the system.
Scenarios and sirens react to disarming under duress in the same way as to normal
disarming.
To use a keypad general duress code
For example: 4321 →
To use a personal duress code of registered user
For example: 2 → * → 4422 →
What is Group ID
Learn more
1. Activate the keypad by swiping your hand over it.
2. Enter the general duress code.
3. Press the disarming key .
1. Activate the keypad by swiping your hand over it.
2. Enter the User ID.
3. Press the * (Function button).
4. Enter the personal duress code.
5. Press the disarming key .