AJAX KeyPad Fibra User manual

KeyPad Fibra User Manual
Updated November 9, 2022
KeyPad Fibra is a wired touch keypad of the Ajax security system. Controls the
security modes and Night mode. Supports duress code and protected from
access code guessing. When it is active, the LED indication noties about the
security mode.
The keypad is compatible with and . Connection to
other , , , and is not provided.
Integration with other security systems is not provided either.
KeyPad Fibra works as part of the Ajax security system, exchanging data with
the hub using the secure Fibra wired protocol. The wired connection range is up
to 2,000 meters when using a U/UTP cat.5 twisted pair.
KeyPad Fibra is part of the wired Fibra devices line. The installation, sale, and
administration of these devices are performed only by accredited Ajax partners.
Hub Hybrid (2G) Hub Hybrid (4G)
hubs radio signal range extenders ocBridge Plus uartBridge
Buy KeyPad Fibra

Functional elements
1. Armed LED indicator.
2. Disarmed LED indicator.
3. Night mode LED indicator.
4. Malfunction LED indicator.
5. Numeric touch button box.
6. Reset button.
7. Function button.
8. Arm button.
9. Disarm button.
10. enabling button.Night mode
11. SmartBracket mounting panel. To remove the panel, slide it down.
12. Perforated part of the mounting panel. Necessary for tamper triggering in
case of any attempt to detach the keypad from the surface. Do not break it
off.
13. Perforated parts of the mounting panel for the output of cables.
14. The hole for attaching the SmartBracket mounting panel with a screw.

Operating principle
KeyPad Fibra is a touch keypad to control the Ajax security system. It controls
the security modes of the entire object or individual groups and also allows you
to enable or disable the .
You can control the security modes with KeyPad Fibra using general or personal
codes. Before entering the code, you should activate the KeyPad Fibra by
touching any part of the touch panel.
When the keypad is activated, the backlight turns on, and the built-in speaker
beeps. Backlight brightness and keypad volume are adjustable in
in Ajax apps.
If you do not touch the keypad for 4 seconds, KeyPad Fibra reduces the
brightness of the backlight, and 8 seconds later goes into power saving mode
15. . Indicates an attempt to remove the mounting panel or tear
the device off the surface.
Tamper button
16. QR code and ID (serial number) of the device. It is used to pair the device
with an Ajax security system.
17. Terminals for connecting the device to the hub.
18. Fasteners for xing cables with ties.
Night mode
keypad
settings
00:00
00:02

and turns off the display.
As the keypad goes into power saving mode, it resets the commands entered.
Access codes
KeyPad Fibra supports from 4 to 6 digit codes. Entering the code should be
conrmed by pressing one of the buttons: (Arm), (Disarm) and (Night
mode). Any characters typed accidentally are reset with a button (“Reset”).
KeyPad Fibra supports code types as follows:
The number of codes supported depends on the hub model.
KeyPad Fibra also supports arming without entering a code, if the Arming
without Codefunction is enabled in the . This function is
disabled by default.
Duress code
Keypad code — common access code. Set in the settings of each keypad.
When used, all events are delivered to Ajax apps on behalf of the keypad.
User code — the personal code of the user who has an Ajax account and is
linked to the hub. Each system user sets the code independently in the hub
settings. When used, all events are delivered to Ajax apps on behalf of the
user. The code works for all keypads that are connected to this hub.
Unregistered user code — the code of the user who does not have an Ajax
account. The code is set by an administrator or PRO with system setup
rights in the hub settings. When used, events are delivered to Ajax apps with
a name associated with this code. The code works for all keypads that are
connected to this hub.
keypad settings

A duress code allows you to simulate alarm deactivation. The and
installed at the object will not give you away in this case, and the security
company and other users of the security system will be warned about the
incident.
Features of the alarm when entering the duress code:
If the security system is disarmed with a duress code erroneously, contact the security
company monitoring station.
The keypad supports both common and personal duress codes. The common
duress code is set in the keypad settings. The personal duress code is set by the
user individually in the hub settings.
Function button
KeyPad Fibra keypad has the Function button. The button can work in one of
three modes:
Ajax apps
sirens
1. Security company monitoring station receives an alarm event Disarming
under duress. The rapid response team is going to the object.
2. All users of the security system receive a notication with no alarm about
disarming the system, and the notication is indicated by a red icon .
How to set up a duress code for registered user
How to set up a duress code for a user without an Ajax account
Alarm — the panic button mode. After pressing, the system sends an alarm
to the security company monitoring station and users and activates the
connected to the system.sirens
Mute Interconnected Fire Alarms — after the Function button is pressed, the
system disables the sirens of Ajax re detectors.
Off — the button is disabled, and after pressing the system does not execute
any commands.

Interconnected Fire Alarm muting
KeyPad Fibra can disable interconnected Fire Detectors Alarm by pressing the
Function button if congured in Mute Interconnected Fire Alarm mode. The
response of the system to pressing the button depends on the settings and the
state of the system:
The option works only if the option is
enabled in hub settings.
With the update, users can mute re detector alarms in their groups
and at the same time not affect the operation of detectors in those groups to which they
do not have access.
Unauthorized Access Auto-Lock
If a wrong code is entered three times within one minute, the keypad will be
locked for the time specied in its . During this time, the hub will ignore
all codes, while simultaneously informing the users of the security system about
an attempt to guess the code.
A user or PRO with administrator rights can unlock the keypad through the app.
Also, unlocking occurs automatically after the lock time specied in the settings
expires.
Two-stage arming
KeyPad Fibra participates in arming in two stages. This process is similar to
arming with a personal or common code on a keypad. The process should be
Interconnected Fire Alarms have propagated — the rst pressing of the
Function button mutes all re detector sirens, except for those that
registered the alarm. Pressing the button again mutes the remaining
detectors.
Interconnected Alarm Delay Time lasts — pressing the Function button
mutes the siren of the triggered Ajax re detector.
Interconnected Fire Detectors Alarm
OS Malevich 2.12
Learn more
settings

completed by re-arming with SpaceControl or restoring the terminating detector
(for example, closing the door with DoorProtect Fibra installed).
KeyPad Fibra cannot act as a terminating device in two-stage arming.
Fibra data transfer protocol
The keypad uses Fibra technology to transmit alarms and events. This is a wired
data transfer protocol that provides fast and reliable two-way communication
between the hub and the connected devices. Using the bus connection method,
Fibra delivers alarms and events instantly, even if 100 devices are connected to
the system.
Fibra supports oating key block encryption and veries each communication
session with devices to prevent sabotage and spoong. The protocol requires
regular polling of detectors by the hub with a predetermined frequency to
monitor communication and display the status of the system devices in Ajax
apps.
Learn more (in progress)
Sending events to the monitoring station
An Ajax security system can transmit alarms to the monitoring
app as well as the Central Monitoring Station (CMS) using SurGard (Contact ID),
SIA DC-09 (ADM-CID), ADEMCO 685, and other proprietary protocols. See a
complete list of supported protocols .
KeyPad Fibra can transmit the following events:
More on two-stage arming
PRO Desktop
here
Which CMSs can the Ajax security system be connected to
1. The duress code is entered.

When an alarm is received, the monitoring station operator of the security
company knows what happened and where the rapid response unit has to be
sent. All Ajax devices are addressable, so events, the device type, its assigned
name and location (room, group) can be transmitted to PRO Desktop and the
CMS. The list of transmitted parameters may differ depending on the type of the
CMS and the selected communication protocol.
The device ID, loop (zone) number, and bus number can be found in device
.
Selecting the installation site
When choosing where to place KeyPad Fibra, consider the parameters that
affect the operation of the device:
KeyPad Fibra is mounted on a at vertical surface with the bundled screws. The
keypad is intended for indoor installation only. For convenience, we recommend
installing the keypad at a height of 1.3–1.5 meters from the oor.
Consider the placement recommendations when designing the security system
project for your object. The security system should be designed and installed by
professionals. The list of authorized Ajax partners is .
2. The panic button is pressed (if the Function button works in the panic
button mode).
3. The keypad is locked due to an attempt to guess a code.
4. Tamper alarm/recovery.
5. Loss/recovery of connection between KeyPad Fibra and the hub.
6. Temporary activation/deactivation of KeyPad Fibra.
7. Unsuccessful attempt to arm the security system (with the
enabled).
system integrity
check
states in the
Ajax app
Fibra Signal Strength.
Cable length for connecting KeyPad Fibra.
available here

Do not install KeyPad Fibra
Fibra Signal Strength
The Fibra signal level is determined by the number of undelivered or corrupted
data packages over a certain period. The icon in the Devices tab in Ajax
apps indicates the signal strength:
The following factors affect the signal strength:
Design
To correctly install and congure security system devices, it is important to
properly design the security system. The design must consider the number and
types of devices at the object, their exact location and installation height, the
Outdoors. This could damage the keypad.
Inside premises with temperature and humidity outside the permissible
limits. This could damage the keypad.
In places where the keypad has an unstable or low signal strength. This can
lead to a loss of connection between the hub and the keypad.
Where articles of clothing, power cables, or an Ethernet cable could be an
obstacle to the keypad. This can lead to false clicks on the touch panel of
the device.
Three bars — excellent signal strength.
Two bars — good signal strength.
One bar — low signal strength, stable operation is not guaranteed.
Crossed out icon — no signal, stable operation is not guaranteed.
The number of detectors connected to one Fibra line.
Cable length and type.
The correctness of wire connections to the terminals.

length of wired Fibra lines, the type of cable used, and other parameters. Tips for
designing Fibra wired systems are available .
Topologies
Currently, Ajax security systems support two topologies: Beam (Radial wiring)
and Ring.
Connecting devices using a Ring topology will be implemented in the next OS Malevich
updates. Hardware update of Hub Hybrid is not required.
Beam connection method (Radial wiring) occupies one bus output of the hub.
Only the segment that remains physically connected to the hub will function in
the event of a line break. All devices connected after the breakpoint will lose
connection with the hub.
Ring connection method occupies two bus outputs of the hub. If the ring breaks
in one place, no device will be disabled. The ring recongures into two lines,
which continue to operate normally. Users and the security company will receive
notication about the break.
Beam (Radial wiring) Ring
in this article

Both device connection topologies can be built on the same hub. For example,
you can use two ring connections and four beam (radial) connections.
Different types of devices can be connected to the same Fibra line. For example,
you can connect opening detectors, motion detectors with photo verication
support, sirens, and keypads to the same line.
The devices are connected to the Fibra line one by one, as shown on the gure.
Line branching is not supported.
For the Beam (Radial) topology, be sure to install a 120 Ohm terminating resistor
at the end of the line (included in the hub complete set). The terminating resistor
is connected to the signal terminals of the last detector on the line.
Cable length and type
The maximum range of a wired connection using the Beam (Radial) topology is
2,000 meters, and using the Ring topology — 500 meters.
occupies one bus output of the hub
up to 8 beams with the same hub
up to 2,000 m of wired communication for
the same line
a terminating resistor is installed at the end
of the line
occupies two bus outputs of the hub
up to 4 rings with the same hub
up to 500 m of wired communication for the
same ring
no terminating resistor is installed at the
end of the line

Recommended cable types:
If you use a different type of cable, the communication range for wired connections may
vary. No other types of cables have been tested.
Verication using a calculator
To make sure that the project is calculated correctly and that such a system will
work in real practice, we have developed a communication range calculator of
Fibra lines (in progress). The calculator helps to check the quality of
communication and cable length for wired Fibra devices with the selected
conguration at the system design stage.
Additional information
Preparing for installation
Cable arrangement
U/UTP cat.5 4 × 2 × 0.51, copper conductor.
Signal cable 4 × 0.22, copper conductor.
The maximum current that Hub Hybrid can supply in total for all Fibra lines
is 600 mA. The total current consumption of the devices in the system
depends on the type of cable, its length, the type of connected device, the
quality of the connection of conductors, and other factors. Therefore, after
selecting devices, we recommend verifying the project using the
.
Fibra
calculator
Up to 100 devices can be connected to Hub Hybrid at default settings.

When preparing to route cables, check the electrical and re safety regulations
in your region. Strictly follow these standards and regulations.
It is safest to route cables inside walls, oors, and ceilings: this way they will be
invisible and unavailable for intruders. It also ensures their greater durability: the
cable will be affected by fewer external factors affecting the conductor’s natural
wear and insulating layer.
As a rule, security system cables are laid during the construction or repair stage
and after wiring at the object.
If impossible to install cables inside the walls, route them so that the cable is
suciently protected and hidden from prying eyes. For example, in a cable tray
or a protective corrugated pipe. It is recommended to hide them. For example,
behind the furniture.
We recommend using protective pipes, cable conduits, or corrugated pipes to
protect cables, regardless of whether they are routed inside the wall or not. The
cables should be arranged carefully: no sagging, tangling, or twisting is allowed.
Consider the places of possible signal interference. If the cable is routed near
motors, generators, transformers, power lines, control relays, and other sources
of electromagnetic interference, use twisted-pair cable in these areas.
Cable routing
When routing cables for a security system, consider not only the general
requirements and rules for electrical installation work but also the specic
installation features of each device: installation height, mounting method, how
the cable is inserted into the enclosure, and other parameters. Before
installation, we recommend you read the section
of this manual.
Try to avoid any deviations from the security system project design. Violation of
the basic installation rules and the recommendations of this manual lead to
incorrect operation, as well as loss of connection with the KeyPad Fibra.
Check the cables for bends and physical damage before installation. Replace
the damaged cables.
selecting the installation site

Signal cables of Fibra devices must be laid at a distance of at least 50 cm from
the power cables when laying parallel, and, if they intersect, at a 90° angle.
Observe the permissible bend radius of the cable. It is specied by the
manufacturer in the cable specications. Otherwise, you risk damaging or
breaking the conductor.
Fibra devices are connected to the line one by one. Line branching is not
supported.
Preparing cables for connection
Remove the insulating layer of the cable and strip the cable with a special
insulation stripper. It strips the cable properly without damaging the conductor.
The ends of the wires that will be inserted into the detector’s terminals should
be tinned or crimped with tips. This ensures reliable connection and protects the
conductor from oxidation. Recommended cable lug sizes: 0.75 to 1 mm².
Installation and connection
Before installing KeyPad Fibra, make sure that you have selected the optimal location
and that it meets the requirements of this manual. Cables should be hidden from prying
eyes and located in places inaccessible to intruders to reduce the chance of sabotage.
Ideally, run the cables in the walls, oors, or ceilings.
When connecting to the device terminals, do not twist the wires together; solder
them. The ends of the wires that will be inserted into the terminals should be
tinned or crimped with special tips. This will ensure a reliable connection.
Observe safety procedures and regulations for electrical installation work
when connecting the device.
Connecting KeyPad Fibra to the hub
1. Remove the SmartBracket mounting plate from the keypad. To do this,
lightly press the panel and slide it down.

2. Remove the KeyPad Fibra board from the holders on the mounting panel,
pulling them to the sides and pulling the board towards you.
3. Prepare holes for cable output in advance. To output cables from the back
of the keypad, break out the perforated part on the SmartBracket mounting
panel. To output cables from the bottom of the keypad, make holes in the
bottom of the enclosure using a drill bit, a special milling cutter for small
holes, or hand-cutting tools.
4. Disconnect the external power and the hub backup battery.
1 — external power supply
2 — backup battery
5. Run the cable into the hub enclosure. Connect the wires to the hub line.
+24V — power supply terminal of 24 V⎓.
А, B — signal terminals.
GND — ground.
6. Run the cable from the hub into the mounting panel of the keypad through
the holes made. If the cable is routed from the bottom of the keypad, pass it
through the special channels on the mounting panel. They are necessary for
a more reliable xation of the cable.

7. If the keypad is not the last device in the connection line, prepare a second
cable in advance. The ends of the wires of the rst and second cables,
which will be inserted into the keypad terminals, must be tinned and
soldered together, or crimped with special tips.
8. Attach the mounting panel to a vertical surface at the chosen installation
location using the bundled screws. When attaching, use all xing points.
One of them, in the perforated part of the mounting panel, is needed to
trigger the tamper in case of an attempt to tear the device off the surface.
9. Install the KeyPad Fibra board on special mounting panel holders.
10. Connect the wires to the terminals according to the scheme below. Follow
the polarity and connection order of the wires. Securely fasten the wires to
the terminals.
+24V — power supply terminal of 24 V⎓.
А, B — signal terminals.
GND — ground.
11. If the keypad is the last in the line, install a terminating resistor in case of
Beam (Radial) connection by connecting it to the signal terminals of the
device. For Ring connection terminating resistor is not needed.
If possible, we recommend connecting devices using the Ring topology (hub —
More about topologies to connect Ajax devices

Adding to the system
The keypad is compatible only with and . Fibra devices
can only be added and congured through the PRO app by a user with administrator
rights.
Before adding a device
device — hub). This improves the antisabotage protection of the system.
12. Connect the backup battery and external power supply to the hub. Turn on
the hub.
13. Reattach the keypad to the SmartBracket mounting panel. Fix the keypad
with the bundled screw at the bottom of the enclosure.
14. .Add device to the system
15. Run a . The recommended signal strength is two
or three bars. If the signal strength is one or zero bars, check the connection
correctness and the cable integrity.
Fibra Signal Strength Test
Hub Hybrid (2G) Hub Hybrid (4G)
Types of accounts and their rights
1. Install the . Log in to a or create a new account if you
don’t have one.
PRO app PRO account
2. Add a hub compatible with the device to the app, make the necessary
settings, and create at least one .virtual room
3. Make sure that the hub is on and has Internet access via Ethernet and/or
mobile network. You can check the connection in the Ajax app or by looking
at the LED on the hub board: it should light up white or green.
4. Make sure the hub is not armed and does not start updates by checking its
status in the Ajax app.
5. Make sure the device is physically connected to the hub.

How to add KeyPad Fibra
To add the keypad manually
To add the keypad automatically
KeyPad Fibra works with one hub only. After connecting to a new hub, the keypad stops
exchanging commands with the old one. Once added to a new hub, KeyPad Fibra is not
removed from the list of devices of the old hub. This must be done manually in Ajax
apps.
1. Open the . Select the hub you want to add KeyPad Fibra to.PRO app
2. Go to the Devices tab and click Add Device.
3. Assign a name to the device.
4. Scan or type in the QR code manually. The QR code is located on the back of
the enclosure under the SmartBracket mounting panel and on the
packaging.
5. Select a virtual room and a security group if the is enabled.group mode
6. Press Add.
1. Open the . Select the hub you want to add KeyPad Fibra to.PRO app
2. Go to the Devices tab and click Add Device.
3. Select Add all bus devices. The hub will scan all Fibra lines. After scanning,
all devices physically connected to the hub will be displayed in the Devices
tab. The order of the devices will depend on which line they are connected
to.
4. In the list of available devices to add click on the device you need. The LED
indicator of this device will start ashing. This way, you’ll know exactly
which device you’re adding, how to name it correctly, and which room and
group it should be assigned to.
5. To add a device, specify a name, room, and security group if the
is enabled. Press Add. If the device was successfully added to the hub, it
disappears from the list of devices available for adding and displays on the
Devices tab in the app.
group mode

Functionality testing
The Ajax security system offers several types of tests to help you choose the
right installation place for the devices. Tests do not start straight away but not
later than over a single “hub–devices” polling period.
is available for KeyPad Fibra. The test allows you to
determine the strength and stability of the signal at the installation site.
To run a test
Icons
The icons show some of the device states. You can view them in Ajax apps in
the Devices tab.
Icon Meaning
Fibra Signal Strength — displays the signal strength between the hub and the
keypad. Recommended value is 2–3 bars.
KeyPad Fibra is temporarily disabled.
KeyPad Fibra has tamper triggering events temporarily disabled.
Fibra Signal Strength Test
1. Select the hub if you have several of them or if you are using the .PRO app
2. Go to the Devices menu.
3. Select KeyPad Fibra.
4. Go to the KeyPad Fibra settings by clicking on the gear icon .
5. Select the Fibra Signal Strength Test.
6. Run the test following the prompts of the app.
Learn more
Learn more
Learn more

States
The states include information about the device and its operating parameters.
The states of KeyPad Fibra can be found in the Ajax app:
Parameter Meaning
Malfunction
Clicking on opens the list of KeyPad Fibra
malfunctions.
The eld is displayed only if a malfunction is
detected.
Temperature
Device temperature. Measured on the
processor and changes gradually.
Acceptable error between the value in the app
and the room temperature is 2°C.
The value is updated as soon as the device
identies a temperature change of at least 1°C.
Fibra Signal Strength
Signal strength between the hub and KeyPad
Fibra. The recommended value is two or three
bars.
Fibra is a protocol for transmitting KeyPad Fibra
events and alarms.
Connection via Fibra
The connection status between the hub and
KeyPad Fibra:
Bus Voltage The voltage value on the Fibra line to which the
keypad is connected.
1. Go to the Devices tab.
2. Select KeyPad Fibra from the list of devices.
Learn more
Online — the keypad is connected to the
hub.
Oine — the keypad has lost connection
with the hub. Check the keypad connection
to the hub.