AJAX KeyPad Combi User manual

KeyPad Combi User Manual
Updated October 1, 2021
KeyPad Combi is a wireless touch keypad for Ajax security systems management
using contactless cards and key fobs. Is equipped with in-built siren. The device is
designed for indoor installation.
KeyPad Combi is only compatible with , , running OS Malevich
2.11 and later, and range extender. Connection to and the and
integration modules is not supported!
Buy KeyPad Combi
Functional elements
Hub Plus Hub 2 Hub 2 Plus
ReX Hub ocBridge Plus
uartBridge

1. Armed indicator
2. Disarmed indicator
3. indicatorNight mode
4. Malfunction indicator
5. Pass/tag reader
6. Siren

Operating principle
7. Numeric touch button box
8. Reset button
9. Function button
10. Arm button
11. Disarm button
12. button Night mode
13. SmartBracket mounting plate (to remove the plate, slide it down)
Do not tear off the perforated part of the mount. It is required for actuating the tamper
in case of any attempt to dismantle the device.
14. Tamper button
15. Power button
16. QR code


KeyPad Combi combines two devices: a siren and a keypad with RFID card and key
fob support. This means that the same device may be used to manage the security
modes and to notify about system alarms and events.
Security management
KeyPad Combi arms and disarms the security of the entire facility or separate
groups and allows activating the Night mode. You can manage the security modes
using:
Before entering a password or using Tag/Pass, you should activate (“wake up”)
KeyPad Combi by sliding your hand over the touch panel from top to bottom. Once
you activate the device, the security status indication turns on, and the device
beeps. The security status is only displayed when KeyPad Combi is active.
1. Passwords. KeyPad Combi supports common and personal passwords, as well
as arming without entering a password.
2. Cards or key fobs. To quickly and securely identify users, KeyPad Plus uses the
DESFire® technology. DESFire® is based on the ISO 14443 international
standard and combines 128-bit encryption and copy protection.
00:00 00:07

Pressing of the buttons is accompanied by a sound signal. If you do not touch the
keypad for 12 seconds, KeyPad Combi goes into power-saving mode and turns off
the display of the current arming mode.
Keep in mind that KeyPad Combi has no touch buttons or cards/tags reader backlight.
Using the siren
KeyPad Combi includes a fully functional Ajax security system siren. The device
has 2 tasks:
1. Informing about alarms. The device responds to triggering of the tamper and
security system alarms in less than a second by turning on the siren, which
scares off intruders and attracts the attention of neighbors.
2. Indicating the security status. The siren may notify on the arming mode
change as well as on entry/exit delays.

Function button
KeyPad Combi has a Function button that operates in 3 modes:
Duress code
KeyPad Combi supports . It allows you to simulate alarm deactivation.
The and installed at the facility will not give you away in this case,
and the security company and other users of the security system will be warned
about the incident.
Two-stage arming
Off — the button is disabled and nothing happens after it is pressed.
Alarm — after the Function button is pressed, the system sends an alarm to the
security company monitoring station and all users.
Mute Interconnected Fire Alarm — after the Function button is pressed, the
system mutes the fire alarm of the FireProtect/FireProtect Plus detectors.
Keep in mind that this option functions only if
are active.
interconnected alarms of fire
detectors
duress code
Ajax app sirens
Learn more

KeyPad Combi can participate in two-stage arming but cannot be used as a
second-stage device. The two-stage arming process using Tag or Pass is similar to
arming using a personal or common password.
Event transmission to the monitoring station
The Ajax security system can connect to the CMS and transmit events and alarms
to the monitoring station of the security company in Sur-Gard (ContactID), SIA DC-
09, and other proprietary protocol formats. A complete list of supported protocols
is . The device ID and the number of the loop (zone) can be found in
.
Connection
KeyPad Combi is incompatible with Hub, third-party security central units, and ocBridge Plus
and uartBridge integration modules.
Before starting connection
Only a user or PRO with full administrator rights can add a device to the hub.
Learn more
available here
its states
1. Install the Ajax app and . Add a hub and create at least one
room.
create an account
2. Make sure that the hub is on and has Internet access (via Ethernet cable, Wi-Fi,
and/or mobile network). This can be done by opening the Ajax app or by
looking at the hub logo on the faceplate — it lights white or green if the hub is
connected to the network.
3. Make sure that the hub is disarmed and does not start updates by checking its
status in the Ajax app.

To connect KeyPad Combi
The device only works with one hub. When connected to a new hub, the device stops
sending commands to the old hub. Once added to a new hub, KeyPad Combi is not removed
from the device list of the old hub. This must be done manually through the Ajax app.
KeyPad Combi turns off automatically 6 seconds after being turned on if the device
fails to connect to the hub. Therefore, you do not need to turn off the device to retry
the connection.
Updating the statuses of devices in the list depends on the Jeweller settings; the
default value is 36 seconds.
Icons
The icons represent some of KeyPad Combi states. You can see them in the
Devices tab in the Ajax app.
Icon Value
Jeweller signal strength — Displays the signal strength between the hub or
1. Open the Ajax app. If your account has access to multiple hubs, select the one
to which you want to connect KeyPad Combi.
2. Go to the Devices menu and click Add Device.
3. Name the device, scan or enter the QR code (located on the package and under
the SmartBracket mount), and select a room.
4. Click Add; the countdown will begin.
5. Switch on the device by holding the power button for 3 seconds. Once
connected, KeyPad Combi will appear in the hub device list in the app. To
connect, locate the device at the same protected facility as the system (within
the coverage area of the hub radio network range). If the connection fails, try
again in 10 seconds.
ReX range

and KeyPad Combi
Battery charge level of KeyPad Combi
KeyPad Combi works via a ReX radio signal range extender
KeyPad Combi body status notifications are temporarily disabled
KeyPad Combi is temporarily excluded from the system operation
Pass/Tag reading is enabled in KeyPad Combi settings
Pass/Tag reading is disabled in KeyPad Combi settings
States
The states include information about the device and its operating parameters. The
states of KeyPad Combi can be found in the Ajax app:
Parameter Value
Malfunction
Pressing opens the KeyPad Combi
malfunctions list.
The field is displayed only if a malfunction is
detected.
Temperature Device temperature. It is measured on the
processor and changes gradually. Displayed in
1°C increment.
extender
Learn more
Learn more
Learn more
1. Go to the Devices tab.
2. Select KeyPad Combi from the list.

Acceptable error between the value in the app and
the room temperature: 2–4°C.
Jeweller signal strength
Jeweller signal strength between the hub (or a
ReX range extender) and KeyPad Combi.
Recommended values — 2-3 bars.
Connection
Connection status between the hub/range
extender and the device:
Battery charge
The battery charge level of the device. Two states
are available:
When the batteries are discharged, the Ajax apps
and the security company will receive appropriate
notifications.
After sending a low battery notification, KeyPad
Combi can work for up to 2 months.
Lid
The status of the device tamper, which reacts to
the detachment of or damage to the body:
ReX range extender name Displays the status of the ReX range extender
Online — KeyPad Combi is connected to the
hub/range extender
Offline — KeyPad Combi is not connected to
the hub/range extender
ОК
Battery low
How battery charge is displayed in
Ajax apps
Opened — the device is removed from
SmartBracket mount or body is dismantled
Closed — the device is normal
What is a tamper

use.
The field is not displayed if KeyPad Combi works
directly with the hub.
Alarm duration, sec Duration of the alarm sound: 3 to 180 seconds.
Alarm volume
Volume level in case of alarm:
Pass/Tag reading Displays if the reader for cards and key fobs is
enabled
Beep when arming/disarming When enabled, the KeyPad Combi siren beeps
when arming or disarming.
Notify about switching the Night mode on/off
If enabled, the KeyPad Combi siren notifies you
when the Night mode in the system is on and off
with a short beep
Beep on entry/exit delay When enabled, the KeyPad Combi siren beeps to
signal about a delay when entering/leaving.
Notify about the entry/exit delay in the Night
mode
If this option is enabled, the KeyPad Combi siren
beeps to signal about an entry/exit delay in the
Night mode
Chime on opening
When enabled, a KeyPad Combi siren notifies
about opening detectors triggering in the
Disarmed system mode
Beep volume Selecting the volume level of the KeyPad Combi
siren at the time of notifications about
arming/disarming, entry/exit delay, and opening:
Muted — the built-in siren is silent when alarm
is raised
Quiet — 81 dB volume
Loud — 93 dB volume
Very loud — 105 dB volume
What is chime
Quiet
Loud

Easy armed mode change/Assigned group easy
management
Displays whether or not the security mode can be
switched with Pass or Tag and without
confirmation by the control buttons.
Temporary deactivation
Shows the status of the device:
Firmware KeyPad Combi firmware version.
ID Device identifier.
Device № Number of the device loop (zone).
Settings
KeyPad Combi is configured in the Ajax app:
To apply the settings after the change, click the Back button.
Parameter Value
Very loud
No — the device operates normally and
transmits all events.
Lid only — the hub administrator has disabled
notifications about the body opening.
Entirely — the hub administrator has entirely
excluded KeyPad Combi from the system. The
device does not execute system commands
and does not report alarms or other events.
Learn more
1. Go to the Devices tab.
2. Select KeyPad Combi from the list.
3. Go to Settings by clicking on the gear icon .

First field Device name. Displayed in the list of hub devices,
SMS text, and notifications in the event feed.
To change the device name, click on the pencil
icon .
The name can contain up to 12 Cyrillic characters
or up to 24 Latin characters.
Room
Selecting the virtual room to which KeyPad Combi
is assigned. The name of the room is displayed in
the text of SMS and notifications in the event
feed.
Group Management
Selecting the security group controlled by the
device. You can select all groups or just one.
The field is displayed when the
is enabled.
Access Settings
Selecting the method of arming/disarming:
Keypad code Selection of a common password for security
control. Contains 4 to 6 digits.
Duress code
Selecting a common duress code for silent alarm.
Contains 4 to 6 digits.
Function button Selecting the function of the * button (Function
button):
Group mode
Keypad code only
User passcode only
Keypad and user passcode
Learn more
Off — the Function button is disabled and
does not execute any commands when
pressed.
Alarm — after the Function button is pressed,
the system sends an alarm to the security
company CMS and to all users.

Arming without Passcode
The option allows you to arm the system without
entering a password. To do this, just click on the
Arm or Nightmode button.
Unauthorized Access Auto-Lock
If active, the device keypad is locked for the pre-
set time if an incorrect password is entered or
non-verified passes or tags are used more than 3
times in a row within 1 minute.
It is not possible to disarm the system via keypad
during this time. You can unlock KeyPad Combi
through the Ajax app.
Auto-lock Time, min
Selecting the device keypad lock period after
wrong password attempts:
Buttons Volume Selecting KeyPad Combi buttons volume level
when pressed.
Alarms in group mode Selecting the group to which the siren is
assigned. You can select one or all groups:
Mute Interconnected Fire Alarm — when
pressed, mutes the fire alarm of
FireProtect/FireProtect Plus detectors. This
function works only if interconnected alarm of
fire detectors is enabled in the hub settings.
Learn more
3 minutes
5 minutes
10 minutes
20 minutes
30 minutes
60 minutes
90 minutes
180 minutes
When assigned to a group, the siren and its
indication are related to alarms and events of
this group.

Regardless of the group selected, the siren will
respond to Night Mode activation and alarms.
The field is displayed when the
is enabled.
Alarm volume
Selecting the KeyPadCombi siren volume level
when alarm is raised:
The volume level is measured 1 m away from the
siren.
Alarm duration, sec Selecting the alarm duration: 3 to 180 seconds for
each triggering. Increment of 3 seconds.
Beep when arming/disarming When enabled, the siren warns of arming and
disarming by a short beep.
Notification settings
Opens the KeyPad Combi siren notification
settings. A detailed description of the settings is
Pass/Tag reading When this option is active, you can manage
security modes using Pass/Tag devices.
Easy armed mode change When this option is active, changing the security
mode with Tag or Pass does not require
confirmation by pressing the Arm, Disarm, or
Night mode button. The security mode
automatically changes to the opposite.
This option is available provided that Pass/Tag
reading is enabled in the keypad settings.
When assigned to all groups, the siren and its
indication are related to alarms and events of
all groups in the system.
Group mode
Muted — the siren does not sound when the
alarm is raised
Quiet — 81 dB volume
Loud — 93 dB volume
Very loud — 105 dB volume
available below

If Group mode is enabled in the system, this
option becomes available when a single group is
selected in the Group Management field in the
keypad settings.
Jeweller Signal Strength Test
Switches KeyPad Combi to the Jeweller signal
strength test mode.
Volume test
Switches the device to the volume test mode.
Signal Attenuation Test
Switches KeyPad Combi to the Attenuation test
mode.
Alert with a siren if the panic button is pressed
The field is displayed if the Alarm option is
selected for the Function button.
When the option is enabled, the sirens connected
to the security system give an alert when the *
button (Function button) is pressed.
Pass/Tag Reset
Allows deleting all hubs associated with Tag or
Pass from device memory.
User Manual Opens the KeyPad Combi User Manual in the Ajax
app.
Temporary deactivation Allows the user to disable the device without
removing it from the system. Two options are
available:
Learn more
Learn more
Learn more
Learn more
Entirely — the device will not execute system
commands or participate in automation
scenarios, and the system will ignore device
alarms and other notifications.

Unpair Device Disconnects KeyPad Combi from the hub and
deletes its settings.
KeyPad Combi siren notification settings
Arming/Disarming
When this option is enabled, the built-in siren
warns of arming and disarming by lighting of the
LED frame and by a short beep
Switching the Night mode on/off
If enabled, the built-in siren alerts you by
backlighting the LED frame and a short beep
when arming and disarming the system from the
Night mode
Delay When Entering
If this option is enabled, the built-in siren beeps to
signal about an entry delay
Delay When Leaving
If this option is enabled, the built-in siren beeps to
signal about an exit delay
Delay when entering for the Night mode
If this option is enabled, the built-in siren beeps to
signal about an entry delay in the Night mode
Delay when leaving for the Night mode If this option is enabled, the built-in siren beeps to
Lid only — the system will only ignore
notifications about the triggering of the device
tamper button.
Learn more about temporary
deactivation of devices
What is Night mode
What is Delay When Entering/Leaving
What is Delay When Entering/Leaving
What is Night mode
What is Delay When Entering/Leaving

signal about an exit delay in the Night mode
Chime on opening
When enabled, the built-in siren beeps 1 to 4
times to indicate that opening detectors in the
Disarmed system mode were triggered
Beep volume
Selecting the volume level of the built-in siren at
the time of notification on arming/disarming or
delay when entering/leaving and opening:
The volume level was measured 1 m away from
the siren
Entry and exit delays are set in the corresponding detector settings, not in the keypad
settings.
Keep in mind that KeyPad Combi does not support . This
function is supported by , , and .
Setting up the processing of detector alarms
You can use the Ajax app to specify the detectors to which the siren will respond if
an alarm is triggered. This is necessary to avoid situations when the security
What is Night mode
What is Delay When Entering/Leaving
What is Chime
How to set up Chime
Quiet — 81 dB volume
Loud — 93 dB volume
Very loud — 105 dB volume
Learn more about entry and exit delays
after-alarm indication
HomeSiren StreetSiren StreetSiren DoubleDeck

system notifies of an alarm from a detector to which the siren should not respond
at the facility, for example, from the detector.
The parameter is adjusted in the settings of a detector or device to which the siren
should not respond.
To disable siren response to alarms from a specific detector or device, in the Ajax
app:
Setting the tamper alarm response
The KeyPad Combi siren can respond to tamper alarms. The option is disabled by
default. Note that the tamper reacts to the opening and closing of the lid even if the
system is not armed!
For the KeyPad Combi siren to respond to tamper triggering, in Ajax app:
Setting the response to pressing the panic button in the Ajax
app
LeaksProtect
1. Go to the Devices menu.
2. Select the detector or device.
3. Go to Settings and set the necessary parameters for activating the siren.
What is a tamper
1. Go to the Devices menu.
2. Select a hub (at the top of the list).
3. Go to Settings .
4. Select the Service item.
5. Go to Siren Settings.
6. Enable the Alert with a siren if the hub or detector lid is open option.

The KeyPad Combi siren can respond to pressing the panic button in Ajax apps.
Note that the panic button can be pressed even if the system is disarmed!
For the siren to respond to pressing the panic button, in the Ajax app:
How to set Chime
Chime is a sound signal that indicates the triggering of the opening detectors when
the system is disarmed. The feature is used, for example, in stores, to notify
employees that someone has entered the building.
Notifications are configured in two stages: setting up sirens and setting up opening
detectors.
KeyPad Combi siren settings
1. Go to the Devices menu.
2. Select a hub (at the top of the list).
3. Go to Settings .
4. Select the Service item.
5. Go to Siren Settings.
6. Enable the Alert with a siren if in-app panic button is pressed option.
Learn more about Chime
1. Go to the Devices menu.
2. Select the KeyPad Combi.
3. Go to its settings by clicking the gear icon in the upper right corner.
4. Go to the Beeps Settings menu.
5. Scroll down and enable the Chime on opening option in the Beep when
disarmed category.