Alcatel Speed Touch Home User manual

3EC 17058 AAAA TCZZA Ed. 04
SPEED TOUCH
HOME
User's Guide

3EC 17058 AAAA TCZZA Ed. 04
2/ 104
Status Released
Change Note BD F aa 31244
Short Title CD-UG STHome
All rights reserved. Passing on and copying of this
document, use and communication of its contents
not permitted without written authorization from Alcatel.

Contents
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Contents
1 Speed Touch Installation Guide 11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.1 Get Acquainted with your Speed Touch 12. . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.2 Speed Touch Installation 16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.2.1 What you Need 17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.2.2 STHome Wiring 18. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.2.3 STHome Power On/Off Behaviour 20. . . . . . . . . . . . . . . . . . . . . .
2 Speed Touch Configuration Guide 21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.1 Check your PC Configuration 22. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.2 Check your SP's Service Offerings 23. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.3 Speed Touch Configuration 24. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.3.1 STHome Web Interface Access 25. . . . . . . . . . . . . . . . . . . . . . . . . .
2.3.2 STHome Packet Services 27. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.3.3 Transparent Bridging Packet Service Configuration 29. . . . . . . .
2.3.4 Bridged PPPoE Packet Service Configuration 30. . . . . . . . . . . . . .
2.3.5 PPPoAtoPPTP Relaying Packet Service Configuration 31. . . . . .
2.3.6 Advanced STHome Configuration 33. . . . . . . . . . . . . . . . . . . . . . .
3 Configuration - Bridging and Bridged PPPoE 37. . . . . . . . . . . . . . . . . . . . . . . . .
4 Configuration - PPPoAtoPPTP Relaying 39. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.1 MS Windows 98 DialUp Networking 40. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.1.1 Create a New DialUp Networking Icon 41. . . . . . . . . . . . . . . . .
4.1.2 Opening and Closing a DialUp Session 44. . . . . . . . . . . . . . . . .
4.2 PPPoA/PPTP Configuration 46. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5 Networking - ATM 49. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1 The ATM Packet Switching Technology 50. . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.2 The Speed Touch Phonebook 52. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.3 AutoPVC 54. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 Networking Services - IP, DHCP and DNS 55. . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.1 Packet Services and IP 56. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.1.1 Transparent Bridging 57. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.1.2 PPPoAtoPPTP Relaying 58. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.2 Speed Touch Addresses 59. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.3 Speed Touch DHCP 61. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.4 Speed Touch DNS 64. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Contents
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7 Maintenance - Speed Touch Software 67. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8 Maintenance - Speed Touch Password 71. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9 Maintenance - Speed Touch ToDefaults 73. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.1 PingofLife 74. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.2 Speed Touch Reset 76. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.2.1 BrowsetoDefaults 77. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.2.2 PingtoDefaults 78. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.2.3 SwitchtoDefaults 79. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Abbreviations 83. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AppendixA Speed Touch Troubleshooting 85. . . . . . . . . . . . . . . . . . . . . . . . . . . .
AppendixB Speed Touch Specifications 87. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AppendixC Speed Touch Default Assignments 93. . . . . . . . . . . . . . . . . . . . . . . .
AppendixD Safety and Agency Regulatory Notices 97. . . . . . . . . . . . . . . . . . . .

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Alcatel Speed Touch Home
Introduction
The Alcatel Speed TouchHome DSL modem provides highspeed access to the Internet
for fastidious home users.
For optimal Local Area Network (LAN) performance the Alcatel Speed TouchHome
includes a comprehensive set of features, as there are static IP routing, a DHCP server and
DNS server.

ADSL/POTS and
ADSL/ISDN
Terminolog
y
Safety instructions
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Two variants of Alcatel's Speed Touch Home Asymmetric
Digital Subscriber Line (ADSL) modems exist:
An ADSL/POTS variant connecting to an analog POTS(*) line
An ADSL/ISDN variant connecting to a digital ISDN(**) line
(compliant to ETSI standards)
(*) Plain Old Telephone Service (POTS)
(**) Integrated Services Digital Network (ISDN)
For readability, the Alcatel Speed TouchHome will be referred
to as STHome in this User's Guide.
Prior to connecting the Alcatel Speed TouchHome, read the
Safety Instructions in appendix D.
The following words and symbols mark special messages
throughout this document:
WARNING: indicates that failure to follow the directions could
cause bodily harm or loss of life.
CAUTION: indicates that failure to follow the directions could
result in damage to equipment or loss of information.
CAUTION
WARNING

Trademarks
Service Provider
PC, workstation,
terminal, ...
Disclaimer
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The following trademarks are used in this document:
Speed Touchis a trademark of the Alcatel Company
Netscapeand Netscape Navigatorare registered
trademarks of Netscape Communications Corporation
Windowsand Internet Explorerare trademarks of
Microsoft Corporation
Appleand MacOS are registered trademarks of Apple
Computer Inc.
UNIXis a registered trademark of UNIX System
Laboratories, Inc.
Ethernetis a trademark of Xerox Corporation.
Other products may be trademarks or registered trademarks of
their respective manufacturers.
For readability, the term Service Provider (SP) will be used to
designate all organizations which provide either DSL connectivity,
Internet access or Corporate access, for example an Internet
Service Provider (ISP).
For readability, PC will refer to all involved computer devices
which are able to interact with the STHome, i.e. Personal
Computer (PC), Macintosh computer, workstation, (remote)
terminal, etc.
All examples throughout this User's Guide refer to :
Net 10" IP addresses for local network configurations
VPI 0 or VPI 8 to identify the Virtual Path (VP) on the DSL line.
However, your SP might prefer other values.

User's Guide updates
8/ 104 3EC 17058 AAAA TCZZA Ed. 04
Due to the continuous evolution of the Alcatel DSL technology,
existing products are regularly upgraded. Alcatel documentation
changes accordingly.
For more information on the newest technological changes and
documents, please consult the Alcatel web site at following
Uniform Resource Locator (URL):
http://www.alcatel.com
http://www.alcateldsl.com

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Alcatel
Speed TouchHome
Quick Guide

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Aim of this Quick Guide
In this chapter
1 Speed Touch Installation Guide
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1 Speed Touch Installation Guide
Use this chapter to quickly connect your STHome.
Topic See
Get Acquainted with your STHome 1.1
STHome Installation 1.2

Delivery chec
k
Damaged or missing
items
Other materials
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1.1 Get Acquainted with your Speed Touch
Check your STHome package for the following items:
The Alcatel Speed TouchHome
1 Power supply adapter with 2m (6.56ft.) connecting cable
2m Cat.5 straightthrough Ethernet/ATMF cable (RJ45/RJ45)
2m DSL cable (RJ11/RJ11, RJ14/RJ14)
This User's Guide, either in hard copy format or on CDrom.
In the event of damaged or missing items, contact your local
product dealer for further instructions.
Your STHome shipping carton may also include release notes,
safety and conformity declarations and other materials.

The STHome
Five front panel LEDs
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The STHome is presented in a slim line box:
The STHome is equipped with 5 LEDs on its front panel,
indicating the state of the device:
Indicator Description
Name Color State
LAN Green Flashing Data is flowing from/to the
Ethernet port(s).
Off No activity on the Ethernet
port(s).
Line TX Green Flashing ATM cells are being sent over the
DSL line.
Off No transmission activity.
Line RX Green Flashing ATM cells are being received via
the DSL line.
Off No reception activity.
Line Sync Green Flashing During initialization of the DSL
line.
On DSL line synchronization
achieved.
PWR/Alarm Green On Power on, normal operation.
Amber On Power on, startup failed.
Red Flashing Power on, POST(*) pending.
On Power on, POST(*) failed.
(*) Power On Self Test (POST)

STHome models
Back panel parts
ADSL/POTS and
ADSL/ISDN
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Two STHome models can be identified:
The single 10BaseT Ethernet port STHome model:
Power
Switch
Power
Socket
Ethernet Port
Line
Port
Push
button
The dual port STHome model with both 10BaseT Ethernet
port and ATM Forum  25.6 Mbps (ATMF25.6) port:
Power
Switch
Power
Socket
ATMF25
Interface
Ethernet
Port
Line
Port
Push
button
The ADSL/POTS or ADSL/ISDN Line" port
The Defaults" push button
The 10BaseT MDIX" Ethernet port
The optional ATM25.6" port
The DC" power socket
The power switch.
See section 1.2 for more information.
Two Asymmetric Digital Subscriber Line (ADSL) STHome variants
exist:
An ADSL/POTS STHome connecting to an analog POTS(*)
line
An ADSL/ISDN STHome connecting to a digital ISDN(**) line.
(*) Plain Old Telephone Service (POTS)
(**) Integrated Services Digital Network (ISDN)

Identify your variant
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Use only the STHome variant which is appropriate for the DSL
service delivered to your local premisses.
Therefore, firstly identify your STHome via the marking label on
the bottom:
MODEL NUMBER:
Q A
CPYYWWNNNNN AA01
3EC 18704BC
Speed Touch Home POTS Network Terminator
In the figure above, an example is provided of the marking label
for an ADSL/POTS STHome variant.
Note: For ADSL/ISDN variants, the description POTS is replaced by ISDN.
The NorthAmerican market uses exclusively ADSL/POTS variants.
The marking label is similar to the example below:
MODEL NUMBER:
Q A
CP992300XXX AA013EC 18204BC
ÁÁ
ÁÁ
ÁÁ
US
CR
LISTED
I . T . E . E168438
PARTOF A SYSTEM THAT IS COVERED IN WHOLE OR IN
5,951,660.6,044,151.6,072,810.6,088,386.6,105,084
PART BYONE OR MORE OF THE FOLLOWING U.S. PATENTS:
5,636,253.5,633,817.5,657,355.5,903,612.5,867,528
FCC rules Part 15 and Part 68
FOR HOME OR OFFICE USE
FC
CFCC ID: 6VUBEL–35680–DL–N
REN:<0.1
Made in: Country
Speed Touch Home NT Tested to Comply with

Aim of this section
In this section
1 Speed Touch Installation Guide
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1.2 Speed Touch Installation
Use this section to install your STHome.
Topic See
What you Need 1.2.1
STHome Wiring 1.2.2
STHome Power On/Off Behaviour 1.2.2

DSL service
Ethernet port
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1.2.1 What you Need
Depending on the STHome variant you purchased, the following
DSL service must be available at your local premisses:
ADSL/POTS
ADSL service must be enabled on your POTS telephone line.
ADSL/ISDN
ADSL service must be enabled on your ISDN telephone line.
As both telephone and ADSL service are simultaneously available
from the same copper pair, you need a central splitter or
distributed filters for decoupling ADSL and telephone signals.
Contact your SP for more information.
To use the Ethernet port you need at least:
One PC with an Ethernet 10BaseT PCNetwork Interface
Card (NIC) installed
For local networking, a 10BaseT hub and the necessary
connection cables.
To use the (optional) ATMF25.6 port you need:
A PC with an ATMF25.6 PCNIC installed
For ATM networking, a workgroup ATM switch.

Wiring procedure
Single PC wiring
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1.2.2 STHome Wiring
Proceed as follows:
1. Use the included LAN cable to wire your PC's Ethernet port to
STHome's Ethernet interface.
2. If you have a dual port STHome you can use the included
LAN cable to wire your PC's ATMF25.6 port to the STHome's
ATMF25.6 port.
3. Use the included DSL cable to wire the STHome's Line port to
your DSL wall outlet.
4. Plug the adapter's coaxial jack into the STHome's receptacle
marked 'DC'.
Note: Firstly check whether the included mains adapter suits the local
power specifications. If you are not sure of the regional power conditions,
check the adapter's specifications in section B.2 and contact your local
power company.
Once all connections are made the result should look similar as
below:

Single PC wiring
MDI vs. MDIX hub
ports and the STHome
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Using a hub you can connect multiple PCs to your STHome:
10 BaseT
MDIX
Hub
MDI
MDI
MDI
MDIX
In the above figure an MDIX port on the hub connects to the
STHome. Therefore, a crossover LAN cable is used.
Note: In case the hub's uplink" port is used to wire the STHome you can use
the included straightthrough LAN cable.
Cascading Repeating Hubs
You may cascade up to four repeating hubs in your LAN
(limitations of Repeating Ethernet V2.0/IEEE802.3 hubs). In case
more hubs need to be cascaded, you must use switching hubs.
10BaseT Half Duplex Interfacing
Make sure the 10BaseT port(s) of your PC(s) are configured for
either Auto Negotiation or Half Duplex.
Never configure the 10BaseT Ports for FullDuplex !
CAUTION
CAUTION

Turn on your STHome
POST phases
Ethernet port LED
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1.2.3 STHome Power On/Off Behaviour
Once all previous steps are completed, you can turn the STHome
on (I) or off (O) with the power switch.
As soon your STHome is turned on, you can check the
PWR/Alarm" LED to see how the Power On Self Test (POST)
progresses.
Phase PWR/Alarm" LED Indication Description
1Flashing red POST pending
2Solid amber Startup failed
Solid red POST failed
Solid green Normal operation
The Ethernet port on the back panel has a LED:
Link Integrity LED
10Base T/MDI-X
Indicator Description
Name Color State
Integrity Green Off No connection on this port.
gy
On Ethernet link up.
If the STHome and other LAN device(s) are properly connected
and powered on, the particular green LED lights up.