Alliance Laundry Systems HCD020GD2 Troubleshooting guide

Operation/Maintenance
www.alliancelaundry.com
Washer-Extractors
Cabinet Hardmount
Refer to Page 6 for Model Identification
CHM1772C
CHM1772C
Keep These Instructions for Future Reference.
(If this machine changes ownership, this manual must accompany machine.)
Part No. F8208401ENR5
February 2015

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
© Copyright 2015, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any
means without the expressed written consent of the publisher.
1
F8208401ENR5
Table of
Contents
Safety Information.......................................................................... 2
Explanation of Safety Messages ........................................................ 2
Important Safety Instructions............................................................. 2
Safety Decals ..................................................................................... 4
Operator Safety .................................................................................. 5
Introduction..................................................................................... 6
Model Identification .......................................................................... 6
Nameplate Location........................................................................... 9
Replacement Parts.............................................................................. 9
Customer Service............................................................................... 9
Operation......................................................................................... 11
Operating Instructions........................................................................ 11
Maintenance .................................................................................... 13
Daily................................................................................................... 13
Beginning of Day ......................................................................... 13
End of Day ................................................................................... 13
Weekly ............................................................................................... 14
Monthly.............................................................................................. 14
Quarterly ............................................................................................ 16
Care of Stainless Steel ....................................................................... 17

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8208401ENR5
2
Safety Information
Explanation of Safety Messages
Precautionary statements (“DANGER,” “WARNING”
and “CAUTION”), followed by specific instructions,
are found in this manual and on machine decals. These
precautions are intended for the personal safety of the
operator, user, servicer and those maintaining the
machine.
Additional precautionary statements (“IMPORTANT”
and “NOTE”) are followed by specific instructions.
IMPORTANT: The word “IMPORTANT” is used
to inform the reader of specific procedures where
minor machine damage will occur if the procedure
is not followed.
NOTE: The word “NOTE” is used to communicate
installation, operation, maintenance or servicing
information that is important but not hazard
related.
Important Safety Instructions
1. Read all instructions before using the washer.
2. Refer to the GROUNDING INSTRUCTIONS in
the INSTALLATION manual for the proper
grounding of the washer.
3. Do not wash textiles that have been previously
cleaned in, washed in, soaked in, or spotted with
gasoline, kerosene, waxes, cooking oils, dry-
cleaning solvents, or other flammable or
explosive substances as they give off vapors that
could ignite or explode.
4. Do not add gasoline, dry-cleaning solvents, or
other flammable or explosive substances to the
wash water. These substances give off vapors that
could ignite or explode.
5. Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for two weeks or more. HYDROGEN GAS
IS EXPLOSIVE. If the hot water system has not
been used for such a period, before using a
washing machine or combination washer-dryer,
turn on all hot water faucets and let the water
flow from each for several minutes. This will
release any accumulated hydrogen gas. The gas
is flammable; do not smoke or use an open flame
during this time.
6. Do not allow children to play on or in the washer.
Close supervision of children is necessary when
the washer is used near children. This is a safety
rule for all appliances.
7. Before the washer is removed from service or
discarded, remove the door to the washing
compartment.
8. Do not reach into the washer if the wash drum is
moving.
DANGER indicates the presence of a
hazard that will cause severe personal
injury, death, or substantial property
damage if the danger is ignored.
DANGER
WARNING indicates the presence of a
hazard that can cause severe personal
injury, death, or substantial property
damage if the warning is ignored.
WARNING
CAUTION indicates the presence of a
hazard that will or can cause minor
personal injury or property damage if the
caution is ignored.
CAUTION
To reduce the risk of fire, electric shock,
serious injury or death to persons when
using your washer, follow these basic
precautions:
W023
WARNING

Safety Information
3
F8208401ENR5 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
9. Do not install or store the washer where it will be
exposed to water and/or weather.
10. Do not tamper with the controls.
11. Do not repair or replace any part of the washer, or
attempt any servicing unless specifically
recommended in the user-maintenance
instructions or in published user-repair
instructions that the user understands and has the
skills to carry out.
12. To reduce the risk of an electric shock or fire, DO
NOT use an extension cord or an adapter to
connect the washer to the electrical power
source.
13. Use washer only for its intended purpose,
washing textiles.
14. Never wash machine parts or automotive parts in
the machine. This could result in serious damage
to the basket.
15. ALWAYS disconnect the washer from electrical
supply before attempting any service. Disconnect
the power cord by grasping the plug, not the cord.
16. Install the washer according to the
INSTALLATION INSTRUCTIONS. All
connections for water, drain, electrical power and
grounding must comply with local codes and be
made by licensed personnel when required.
17. To reduce the risk of fire, textiles which have
traces of any flammable substances such as
vegetable oil, cooking oil, machine oil,
flammable chemicals, thinner, etc. or anything
containing wax or chemicals such as in mops and
cleaning cloths, must not be put into the washer.
These flammable substances may cause the
fabric to catch on fire by itself.
18. Do not use fabric softeners or products to
eliminate static unless recommended by the
manufacturer of the fabric softener or product.
19. Keep washer in good condition. Bumping or
dropping the washer can damage safety features.
If this occurs, have washer checked by a
qualified service person.
20. If the supply cord is damaged, it must be replaced
by a special cord or assembly, available from the
manufacturer or its service agent.
21. Be sure water connections have a shut-off valve
and that fill hose connections are tight. CLOSE
the shut-off valves at the end of each wash day.
22. Loading door MUST BE CLOSED any time the
washer is to fill, tumble or spin. DO NOT
bypass the loading door switch by permitting the
washer to operate with the loading door open.
23. Always read and follow manufacturer’s
instructions on packages of laundry and cleaning
aids. Heed all warnings or precautions. To reduce
the risk of poisoning or chemical burns, keep
them out of the reach of children at all times
(preferably in a locked cabinet).
24. Always follow the fabric care instructions
supplied by the textile manufacturer.
25. Never operate the washer with any guards
and/or panels removed.
26. DO NOT operate the washer with missing or
broken parts.
27. DO NOT bypass any safety devices.
28. Failure to install, maintain, and/or operate this
washer according to the manufacturer’s
instructions may result in conditions which can
produce bodily injury and/or property damage.
NOTE: The WARNINGS and IMPORTANT
SAFETY INSTRUCTIONS appearing in this
manual are not meant to cover all possible
conditions and situations that may occur. Common
sense, caution and care must be exercised when
installing, maintaining, or operating the washer.
Any problems or conditions not understood should be
reported to the dealer, distributor, service agent or the
manufacturer.

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Safety Information
F8208401ENR5
4
IMPORTANT: Ensure that the recommended
clearances for inspection and maintenance
are provided. Never allow the inspection and
maintenance space to be blocked.
Safety Decals
Safety decals appear at crucial locations on the
machine. Failure to maintain legible safety decals
could result in injury to the operator or service
technician.
To provide personal safety and keep the machine in
proper working order, follow all maintenance and
safety procedures presented in this manual. If
questions regarding safety arise, contact the
manufacturer immediately.
Use manufacturer-authorized spare parts to avoid
safety hazards.
This machine must be installed, adjusted,
and serviced by qualified electrical
maintenance personnel familiar with the
construction and operation of this type of
machinery. They must also be familiar
with the potential hazards involved.
Failure to observe this warning may result
in personal injury and/or equipment
damage, and may void the warranty.
SW004
WARNING
Install the machine on a level floor of
sufficient strength. Failure to do so may
result in conditions which can produce
serious injury, death and/or property
damage.
W703
WARNING
Be careful around the open door,
particularly when loading from a level
below the door. Impact with door edges
can cause personal injury.
SW025
CAUTION
Never touch internal or external steam
pipes, connections, or components.
These surfaces can be extremely hot and
will cause severe burns. The steam must
be turned off and the pipe, connections,
and components allowed to cool before
the pipe can be touched.
SW014
WARNING

Safety Information
5
F8208401ENR5 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Operator Safety
To ensure the safety of machine operators, the
following maintenance checks must be performed
daily:
1. Prior to operating the machine, verify that all
warning signs are present and legible. Missing or
illegible signs must be replaced immediately.
Make certain that spares are available.
2. Check door interlock before starting operation of
the machine:
a. Attempt to start the machine with the door
open. The machine should not start with the
door open.
b. Close the door and start the machine. The
machine should not start with the door
unlocked.
c. Attempt to open the door while the cycle is in
progress. The door should not open.
If the door lock and interlock are not functioning
properly, disconnect power and call a service
technician.
3. Do not attempt to operate the machine if any of
the following conditions are present:
a. The door does not remain securely locked
during the entire cycle.
b. Excessively high water level is evident.
c. Machine is not connected to a properly
grounded circuit.
Do not bypass any safety devices in the machine.
NEVER insert hands or objects into
basket until it has completely stopped.
Doing so could result in serious injury.
SW012
WARNING
Operating the machine with severe out-of-
balance loads could result in personal
injury and serious equipment damage.
W728
WARNING

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8208401ENR5
6
Introduction
Model Identification
Information in this manual is applicable to these models:
Model
20 POUND
HCD020GD2
HCD020JD2
HCD020LD2
HCL020GD2
HCL020GN2
HCL020HDF
HCL020HN2
HCL020KD2
HCL020KDF
HCL020KDV
HCL020LD2
HCN020GC2
HCN020GD2
HCN020GE2
HCN020GN2
HCN020GX2
HCN020GY2
HCN020HC2
HCN020HCF
HCN020HD2
HCN020HN2
HCN020HNF
HCN020HY2
HCN020HYF
HCN020KC2
HCN020KCV
HCN020KD2
HCN020KDV
HCN020KEF
HCN020KEV
HCN020KY2
HCN020KYF
HCN020KYV
HCU020GC2
HCU020GD2
HCU020GE2
HCU020GL2
HCU020GN2
HCU020GX2
HCU020GY2
HCU020HC2
HCU020HN2
HCU020HNF
HCU020HX2
HCU020KCF
HCU020KCV
HCU020KE2
HCU020KL2
HCU020KY2
HCU020KYF
HCU020KYV
HCZ020GN2
HCZ020HN2
SCL020GCZ
SCL020GN2
SCL020HNF
SCL020JC2
SCL020JD2
SCL020JDF
SCL020JE2
SCL020JEF
SCL020JX2
SCN020GC2
SCN020GD2
SCN020GE2
SCN020GN2
SCN020GX2
SCN020GY2
SCN020HN2
SCN020HNF
SCN020JC2
SCN020JCF
SCN020JCV
SCN020JD2
SCN020JEF
SCN020JXF
SCN020JY2
SCN020JYF
SCN020JYV
SCN020KN2
SCN020KNF
SCN020LC2
SCN020LCF
SCN020LCV
SCN020LD2
SCN020LX2
SCN020LY2
SCN020LYF
SCN020LYV
SCN020WC2
SCN020WCF
SCN020WCV
SCN020WD2
SCN020WDV
SCN020WY2
SCN020WYF
SCN020WYV
SCU020GC2
SCU020GD2
SCU020GE2
SCU020GL2
SCU020GN2
SCU020GX2
SCU020GY2
SCU020HN2
SCU020HNF
SCU020JC2
SCU020JCF
SCU020JCV
SCU020JD2
SCU020JDF
SCU020JDV
SCU020JE2
SCU020JEF
SCU020JEV
SCU020JL2
SCU020JLF
SCU020JLV
SCU020JX2
SCU020JXF
SCU020JXV
SCU020JY2
SCU020JYF
SCU020JYV
SCU020KN2
SCU020KNF
SCU020WEV
UCL020GNZ
UCL020HN2
UCL020KN2
UCN020GN2
UCN020HN2
UCN020HNF
UCN020KN2
UCU020GN2
UCU020HN2
UCU020HNF
UCU020KN2
UCZ020GN2
30 POUND
HCD030LD2
HCL030GN2
HCL030HDF
HCL030HN2
HCL030HNF
HCL030KD2
HCL030KDF
HCL030KDV
HCN030GC2
HCN030GD2
HCN030GE2
HCN030GN2
HCN030GX2
HCN030GY2
HCN030HC2
HCN030HCF
HCN030HD2
HCN030HN2
HCN030HNF
HCN030HY2
HCN030HYF
HCN030KC2
HCN030KCF
HCN030KCV
HCN030KD2
HCN030KDV
HCN030KEF
HCN030KY2
HCN030KYF
HCN030KYV
HCU030GC2
HCU030GD2
HCU030GE2
HCU030GL2
HCU030GN2
HCU030GX2
HCU030GY2
HCU030HC2
HCU030HN2
HCU030HNF
HCU030HX2
HCU030KCF
HCU030KCV
HCU030KE2
HCU030KY2
HCU030KYF
HCU030KYV
HCZ030GN2
SCD030GD2
SCD030LD2
SCL030GC2
SCL030GN2
SCL030HN2
SCL030HNF
SCL030JC2
SCL030JCF
SCL030JD2
SCL030JDF
SCL030JE2
SCL030JEF
SCL030JX2
SCL030JXF
SCL030JY2
SCL030KN2
SCL030KNF
SCL030KNV
SCL030LD2
SCL030LEV
SCN030GC2
SCN030GD2
SCN030GE2
SCN030GN2
SCN030GX2
SCN030GY2
SCN030HN2
SCN030HNF
SCN030JC2
SCN030JCF
SCN030JCV
SCN030JD2
SCN030JE2
SCN030JEF
SCN030JX2
SCN030JY2
SCN030JYF
SCN030JYV
SCN030KN2
SCN030KNF
SCN030LC2
SCN030LCF
SCN030LCV
SCN030LD2
SCN030LE2
SCN030LY2
SCN030LYF
SCN030LYV
SCN030WC2
SCN030WCF
SCN030WCV
SCN030WD2
SCN030WDV
SCN030WY2
SCN030WYF
SCN030WYV
SCU030GC2
SCU030GD2
SCU030GE2
SCU030GL2
SCU030GN2
SCU030GX2
SCU030GY2
SCU030HN2
SCU030HNF
SCU030JC2
SCU030JCF
SCU030JCV
SCU030JD2
SCU030JDF
SCU030JDV
SCU030JE2
SCU030JEF
SCU030JEV
SCU030JL2
SCU030JLF
SCU030JLV
SCU030JX2
SCU030JXF
SCU030JXV
SCU030JY2
SCU030JYF
SCU030JYV
SCU030KN2
SCU030KNF
SCU030WCV
SCU030WE2
UCL030GN2
UCL030HN2
UCL030HNF
UCL030KN2
UCN030GN2
UCN030HN2
UCN030HNF
UCN030KN2
UCN030KNF
UCU030GN2
UCU030HN2
UCU030HNF
UCU030KN2
UCZ030GN2
VCU030GN2
(Continued)

Introduction
7
F8208401ENR5 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
(Continued)
Model
40 POUND
HCD040LD2
HCL040GN2
HCL040HC2
HCL040HDF
HCL040HE2
HCL040HN2
HCL040KD2
HCL040KDF
HCL040KDV
HCN040GC2
HCN040GD2
HCN040GE2
HCN040GN2
HCN040GX2
HCN040GY2
HCN040HC2
HCN040HCF
HCN040HN2
HCN040HNF
HCN040HY2
HCN040HYF
HCN040KC2
HCN040KCF
HCN040KCV
HCN040KD2
HCN040KDF
HCN040KDV
HCN040KEF
HCN040KEV
HCN040KY2
HCN040KYF
HCN040KYV
HCU040GC2
HCU040GD2
HCU040GE2
HCU040GL2
HCU040GN2
HCU040GX2
HCU040GY2
HCU040HC2
HCU040HN2
HCU040HNF
HCU040HX2
HCU040KCF
HCU040KCV
HCU040KE2
HCU040KY2
HCU040KYF
HCU040KYV
SCD040GD2
SCD040LD2
SCL040GC2
SCL040GN2
SCL040HN2
SCL040HNF
SCL040JC2
SCL040JD2
SCL040JDF
SCL040JE2
SCL040JEF
SCL040JX2
SCL040JXF
SCL040JXV
SCL040KN2
SCL040KNF
SCL040KNV
SCL040LE2
SCN040GC2
SCN040GD2
SCN040GE2
SCN040GN2
SCN040GX2
SCN040GY2
SCN040HN2
SCN040HNF
SCN040JC2
SCN040JCF
SCN040JCV
SCN040JD2
SCN040JE2
SCN040JEF
SCN040JY2
SCN040JYF
SCN040JYV
SCN040KN2
SCN040KNF
SCN040KNV
SCN040LC2
SCN040LCF
SCN040LCV
SCN040LD2
SCN040LDV
SCN040LE2
SCN040LY2
SCN040LYF
SCN040LYV
SCN040WC2
SCN040WCF
SCN040WCV
SCN040WDV
SCN040WY2
SCN040WYF
SCN040WYV
SCU040GC2
SCU040GD2
SCU040GE2
SCU040GL2
SCU040GN2
SCU040GX2
SCU040GY2
SCU040HN2
SCU040HNF
SCU040JC2
SCU040JCF
SCU040JCV
SCU040JD2
SCU040JDF
SCU040JDV
SCU040JE2
SCU040JEF
SCU040JEV
SCU040JL2
SCU040JLF
SCU040JLV
SCU040JX2
SCU040JXF
SCU040JXV
SCU040JY2
SCU040JYF
SCU040JYV
SCU040KN2
SCU040KNF
SCU040KNV
SCU040WEV
UCL040GN2
UCL040HN2
UCL040HNF
UCL040KN2
UCL040KNF
UCL040KNV
UCN040GN2
UCN040HN2
UCN040HNF
UCN040KN2
UCN040KNF
UCN040KNV
UCU040GN2
UCU040HN2
UCU040HNF
UCU040KN2
UCU040KNV
VCU040GN2
60 POUND
HCD060LD2
HCL060GN2
HCL060HCF
HCL060HN2
HCL060KD2
HCL060KDF
HCL060KDV
HCN060GC2
HCN060GD2
HCN060GE2
HCN060GN2
HCN060GX2
HCN060GY2
HCN060HC2
HCN060HCF
HCN060HDF
HCN060HN2
HCN060HNF
HCN060HY2
HCN060HYF
HCN060KC2
HCN060KCF
HCN060KCV
HCN060KD2
HCN060KDF
HCN060KDV
HCN060KEF
HCN060KEV
HCN060KY2
HCN060KYF
HCN060KYV
HCU060GC2
HCU060GD2
HCU060GE2
HCU060GL2
HCU060GN2
HCU060GX2
HCU060GY2
HCU060HC2
HCU060HN2
HCU060HNF
HCU060HX2
HCU060KCF
HCU060KCV
HCU060KEV
HCU060KY2
HCU060KYF
HCU060KYV
SCD060GD2
SCD060LD2
SCL060GC2
SCL060GN2
SCL060HN2
SCL060HNF
SCL060JC2
SCL060JCF
SCL060JD2
SCL060JE2
SCL060JX2
SCL060KN2
SCL060KNV
SCL060LE2
SCN060GC2
SCN060GD2
SCN060GE2
SCN060GN2
SCN060GNF
SCN060GX2
SCN060GY2
SCN060HN2
SCN060HNF
SCN060JC2
SCN060JCF
SCN060JCV
SCN060JD2
SCN060JDF
SCN060JEF
SCN060JX2
SCN060JY2
SCN060JYF
SCN060JYV
SCN060KN2
SCN060KNF
SCN060KNV
SCN060LC2
SCN060LCF
SCN060LCV
SCN060LD2
SCN060LDV
SCN060LE2
SCN060LY2
SCN060LYF
SCN060LYV
SCN060WC2
SCN060WCF
SCN060WCV
SCN060WD2
SCN060WDV
SCN060WY2
SCN060WYF
SCN060WYV
SCU060GC2
SCU060GD2
SCU060GE2
SCU060GL2
SCU060GN2
SCU060GX2
SCU060GY2
SCU060HN2
SCU060HNF
SCU060JC2
SCU060JCF
SCU060JCV
SCU060JD2
SCU060JDF
SCU060JDV
SCU060JE2
SCU060JEF
SCU060JEV
SCU060JL2
SCU060JLF
SCU060JLV
SCU060JX2
SCU060JXF
SCU060JXV
SCU060JY2
SCU060JYF
SCU060JYV
SCU060KN2
SCU060KNF
SCU060KNV
SCU060WEV
UCL060GN2
UCL060HN2
UCL060HNF
UCL060KN2
UCL060KNF
UCL060KNV
UCN060GN2
UCN060HN2
UCN060HNF
UCN060KN2
UCN060KNF
UCN060KNV
UCU060GN2
UCU060HN2
UCU060HNF
UCU060KN2
UCU060KNV
VCU060GN2
(Continued)

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Introduction
F8208401ENR5
8
(Continued)
Model
80 POUND
HCD080LDV
HCL080HNF
HCL080KDF
HCL080KDV
HCN080GCF
HCN080GDF
HCN080GEF
HCN080GNF
HCN080GXF
HCN080GYF
HCN080HCF
HCN080HDF
HCN080HNF
HCN080HYF
HCN080KCF
HCN080KCV
HCN080KDF
HCN080KDV
HCN080KEV
HCN080KYF
HCN080KYV
HCU080GCF
HCU080GDF
HCU080GEF
HCU080GLF
HCU080GNF
HCU080GXF
HCU080GYF
HCU080HCF
HCU080HNF
HCU080HXF
HCU080KCF
HCU080KCV
HCU080KYF
HCU080KYV
SCL080GNF
SCL080HNF
SCL080KNV
SCN080GCF
SCN080GDF
SCN080GEF
SCN080GNF
SCN080GXF
SCN080GYF
SCN080HNF
SCN080JCF
SCN080JCV
SCN080JDF
SCN080JYF
SCN080JYV
SCN080KNV
SCN080LCV
SCN080LDV
SCN080LYV
SCN080WCV
SCN080WDV
SCN080WYV
SCU080GCF
SCU080GDF
SCU080GEF
SCU080GLF
SCU080GNF
SCU080GXF
SCU080GYF
SCU080HNF
SCU080JCF
SCU080JCV
SCU080JDF
SCU080JDV
SCU080JEF
SCU080JEV
SCU080JLF
SCU080JLV
SCU080JXF
SCU080JXV
SCU080JYF
SCU080JYV
SCU080KNV
UCL080GNF
UCL080HNF
UCL080KNV
UCN080GNF
UCN080HNF
UCN080KNV
UCU080GNF
UCU080HNF
UCU080KNV
VCU080GNF
125 POUND
HCN125KYV
SCL125KNV
SCN125KNV
SCN125LYV
SCN125WYV
SCU125KNV
UCL125HNV
UCL125KNV
UCU125HNV
UCU125KNV