Alliance Laundry Systems AFNE9BSP303XW01 User manual

User's Guide
for Frontload Washers
AFNE9BSP303XW01
AFNE9BSP303XN01
ATGE9ASP303XW01
FLW1548C_SVG
Original Instructions
Keep These Instructions for Future Reference.
CAUTION: Read the instructions before using the machine.
(If this machine changes ownership, this manual must accompany machine.)
www.alliancelaundry.com
Part No. 806806ENR1
May 2018

WARNING
Failure to install, maintain, and/or operate this ma-
chine according to the manufacturer's instructions
may result in conditions which can produce bodily in-
jury and/or property damage.
W030
WARNING
For your safety and to reduce the risk of fire or an ex-
plosion, do not store or use gasoline or other flamma-
ble vapors and liquids in the vicinity of this or any oth-
er appliance.
W022
NOTE: The WARNING and IMPORTANT instructions ap-
pearing in this manual are not meant to cover all possi-
ble conditions and situations that may occur. It must be
understood that common sense, caution, and careful-
ness are factors which cannot be built into these wash-
ers. These factors MUST BE supplied by the person(s)
installing, maintaining, or operating the unit.
Always contact the distributor, service agent, or the manufacturer
about any problems or conditions you do not understand.
Read all instructions before using unit.
This product uses FreeRTOS V7.2.0 (www.freertos.org).
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DO NOT COPY or TRANSMIT
3 Part No. 806806ENR1

Table of Contents
Safety Information............................................................................. 5
Explanation of Safety Messages................................................................. 5
Important Safety Instructions....................................................................5
Operation......................................................................................... 7
Before Washing........................................................................................7
Loading the Washer.................................................................................. 7
Control Panel..................................................................................... 9
Digital Display......................................................................................... 9
Cycles....................................................................................................9
Selections............................................................................................ 10
Options................................................................................................10
Status................................................................................................ 11
To Wash Clothes.....................................................................................11
Out of Balance Load................................................................................12
Cycle Operation................................................................................13
Common Washer Sounds..........................................................................16
Using Your Dispenser Drawer.................................................................... 17
Maintenance................................................................................... 19
Lubrication........................................................................................... 19
Cold Weather Care..................................................................................19
Care of Your Washer................................................................................19
Cleaning Glass Sealing Area...................................................................... 19
Replacing Hoses.....................................................................................19
Filter Screens........................................................................................19
Vacations and Extended Non-Use.............................................................. 19
Reinstallation of Shipping Materials........................................................... 19
Cleaning Foreign Object Trap..................................................................... 20
Preventative Maintenance........................................................................20
Troubleshooting............................................................................... 21
Contact Information............................................................................... 25
©Copyright 2018, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmied in any form or by any means without the expressed wrien
consent of the publisher.
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DO NOT COPY or TRANSMIT
4 Part No. 806806ENR1

Safety Information
Explanation of Safety Messages
Precautionary statements (“DANGER,” “WARNING,” and “CAU-
TION”), followed by specific instructions, are found in this manual
and on machine decals. These precautions are intended for the per-
sonal safety of the operator, user, servicer, and those maintaining
the machine.
DANGER
Indicates an imminently hazardous situation that, if
not avoided, will cause severe personal injury or
death.
WARNING
Indicates a hazardous situation that, if not avoided,
could cause severe personal injury or death.
CAUTION
Indicates a hazardous situation that, if not avoided,
may cause minor or moderate personal injury or prop-
erty damage.
Additional precautionary statements (“IMPORTANT” and “NOTE”)
are followed by specific instructions.
IMPORTANT: The word “IMPORTANT” is used to inform
the reader of specific procedures where minor machine
damage will occur if the procedure is not followed.
NOTE: The word “NOTE” is used to communicate in-
stallation, operation, maintenance or servicing informa-
tion that is important but not hazard related.
Important Safety Instructions
Save These Instructions
WARNING
To reduce the risk of fire, electric shock, serious injury
or death to persons when using your washer, follow
these basic precautions:
W023
• Read all instructions before using the washer.
• Install the washer according to the INSTALLATION INSTRUC-
TIONS. Refer to the EARTH/GROUND INSTRUCTIONS in the IN-
STALLATION manual for the proper earth/ground connection of
the washer. All connections for water, drain, electrical power and
earth/ground must comply with local codes and be made by li-
censed personnel when required. Do not do it yourself.
• Do not install or store the washer where it will be exposed to
water and/or weather.
• Do not add the following substances or textiles containing
traces of the following substances to the wash water: gasoline,
kerosene, waxes, cooking oils, vegetable oils, machine oils, dry-
cleaning solvents, flammable chemicals, thinners or other flam-
mable or explosive substances. These substances give off va-
pors that could ignite, explode or cause the fabric to catch on
fire by itself.
• Under certain conditions, hydrogen gas may be produced in a
hot water system that has not been used for two weeks or
more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system
has not been used for such a period, before using a washing ma-
chine or combination washer-dryer, turn on all hot water fau-
cets and let the water flow from each for several minutes. This
will release any accumulated hydrogen gas. THE GAS IS FLAM-
MABLE, DO NOT SMOKE OR USE AN OPEN FLAME DURING
THIS TIME.
• To reduce the risk of an electric shock or fire, DO NOT use an ex-
tension cord or an adapter to connect the washer to the elec-
trical power source.
• Do not allow children to play on or in the washer. Close supervi-
sion of children is necessary when the washer is used near chil-
dren. This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have been given
supervision or instruction concerning the use of the appliance
by a person responsible for their safety. This is a safety rule for
all appliances.
• Cleaning and user maintenance shall not be made by children
without supervision.
• Children less than three years should be kept away unless con-
tinuously supervised.
Safety Information
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5 Part No. 806806ENR1

• Do not reach into the washer if the washtub or agitator, if appli-
cable, is moving.
• Never operate the washer with any guards, panels and/or parts
removed or broken. DO NOT tamper with the controls or bypass
any safety devices.
• DO NOT operate individual units if they have been separated
from a stack unit.
• Use your washer only for its intended purpose, washing clothes.
Always follow the fabric care instructions supplied by the gar-
ment manufacturer.
• Always read and follow manufacturer’s instructions on pack-
ages of laundry and cleaning aids. To reduce the risk of poison-
ing or chemical burns, keep them out of the reach of children at
all times (preferably in a locked cabinet). Heed all warnings or
precautions.
• Do not use fabric softeners or products to eliminate static un-
less recommended by the manufacturer of the fabric softener
or product.
• Loading door MUST BE CLOSED any time the washer is to fill,
tumble or spin. DO NOT bypass the loading door switch by per-
miing the washer to operate with the loading door open.
• Be sure water connections have a shut-off valve and that fill
hose connections are tight. CLOSE the shut-off valves at the
end of each wash day.
• Keep your washer in good condition. Bumping or dropping the
washer can damage safety features. If this occurs, have your
washer checked by a qualified service person.
• Do not repair or replace any part of the washer, or aempt any
servicing unless specifically recommended in the user-mainte-
nance instructions or in published user-repair instructions that
you understand and have the skills to carry out. ALWAYS dis-
connect the washer from electrical supply before aempting
any service.
• Disconnect the power cord by grasping the plug, not the cord. If
the supply cord is damaged, it must be replaced by the manu-
facturer, its service agent or similarly qualified persons in order
to avoid a hazard.
• Before the washer is removed from service or discarded, remove
the lid or door to the washing compartment.
• Failure to install, maintain, and/or operate this washer accord-
ing to the manufacturer’s instructions may result in conditions
which can produce bodily injury and/or property damage.
NOTE: The WARNING and IMPORTANT SAFETY IN-
STRUCTIONS appearing in this manual are not meant to
cover all possible conditions and situations that may oc-
cur. Observe and be aware of other labels and precau-
tions that are located on the machine. They are intended
to provide instruction for safe use of the machine. Com-
mon sense, caution and care must be exercised when in-
stalling, maintaining, or operating the washer.
Always contact your dealer, distributor, service agent or the manu-
facturer about any problems or conditions you do not understand.
Safety Information
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6 Part No. 806806ENR1

Operation
Before Washing
Prepare Wash Load
Empty Pockets and Cuffs
Make sure all pockets are empty and turn them inside out. One bob-
by pin, metal or plastic toy, nail or sharp object in a load can catch
laundry, cause tears and plug the pump. Facial tissue left in a pock-
et will produce extreme “lint”. A crayon or lipstick in a wash load may
cause stains that cannot be removed. Roll down cuffs and shake
out grass, sand and gravel.
TLW1990N_SVG
Mend Rips and Tears
Lile holes can become bigger in the washer. Mend holes and tears
before placing garments in the washer.
Close Zipper and Fasten Hooks
These can catch on garments in a wash load and tear them. Tie
belts and sashes so they won’t wind around clothes.
Put Small Items in Bag
Small items such as baby socks may get stuck around the door.
Put them inside a mesh garment bag.
Check For Colorfastness
Squeeze a portion of garment in warm or hot sudsy water. If the
color bleeds or runs, wash the item separately in cold water.
Sort Items
Different items use different wash cycles and temperatures. Al-
ways follow the manufacturer’s care label.
TLW1991N_SVG
Proper sorting is easy if you follow a few guidelines:
1. Sort by Color: Separate items into loads of whites, darks, lights
and non-colorfast.
2. Sort by Fabric and Construction: Separate items into loads of
coons/linens, permanent press, synthetics/blends/poly knits,
and delicates.
3. Sort by Temperature: Separate items into loads that can be
washed in cold, warm or hot water.
4. Sort by Type and Amount of Soil: Heavily soiled clothes will need
extra treatment. Lightly soiled clothes can become dingy if
washed with heavily soiled items.
5. Sort Lint “Shedders” From Lint “Receivers”: Some fabrics at-
tract lint and should not be washed with lint-shedding loads.
Lint shedders are coons, terry towels, chenille bedspreads,
rugs and clothes that have been heavily bleached. Lint receivers
are synthetics, permanent or durable press, knits (including
socks), corduroy, and other smooth fabrics.
Pretreat
Pretreat shirt collars and cuffs with a pretreat product or liquid
detergent when placing them in the washer. Before washing, treat
special stains individually.
WARNING
Do not wash or dry items soiled with vegetable or
cooking oils. Some oils may remain after washing and
may cause the fabric to catch on fire by itself.
W527
Operation
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7 Part No. 806806ENR1

Loading the Washer
Load Articles
• Load items by the amount of space they take up, not by their
weight. Mix large and small items in a load to get the best wash-
ing results.
• Load items loosely into the wash drum. The bulk of the clothes
rather than the weight will determine load size.
Bulky Items
• Use the BULKY cycle for bulky items such as blankets and com-
forters. The cycle includes gentle agitation to clean items deli-
cately and thoroughly. The Second Rinse Option may be selec-
ted to ensure complete removal of soap residue. A final spin ex-
tracts the moisture at a lower speed to maintain the load’s bal-
ance and minimize wear to the articles.
Load Sizes
• Load sizes vary. Small and large items should be washed to-
gether to create a balanced load. If washing a large item, two
bath towels should be added to even the load.
• Smaller loads can create an unbalanced condition and cause
premature wear on the washer. Do not hesitate to fill the entire
inner drum of the washer. The load will compress a great deal
when wet. This allows room for proper tumbling.
Water Level
• The washer will automatically adjust the water level to the type
and size of the load during any fill.
Wash Temperature
Hot
Hot water is the most effective for cleaning, but it is not recom-
mended for all fabric types (read labels).
Warm
The Warm Wash is useful for providing a thorough cleaning on light
and moderately soiled clothing without damaging fabric or adding
to color fading. Warm water also reduces wrinkling. Use with non-
colorfast or dark colors, permanent press, silks, woolens, nylon, and
acrylic.
Cool
The Cool Wash temperature is useful for washing permanent press
fabrics.
Cold
The Cold Wash is ideal for delicate items. Although its cleaning abili-
ties are not as great as with hot or warm water, it is useful for col-
ors that bleed easily and for sensitive fabrics.
All rinses use cold water. It is the most beneficial for fabrics. Cold
rinses reduce wrinkling and color fading. In addition, cold rinses will
save money and energy.
NOTE: In wash temperatures colder than 16°C [60°F],
detergents do not dissolve well. This may cause ineffec-
tive cleaning, or lint and residue to form.
NOTE: Always follow manufacturer’s care labels.
Wash Temperature Guide
Water
Temperature Use Comments
HOT • Sturdy whites
and colorfast
items
• Work clothes
• Soiled items
• Diapers
• Best cleaning for
items soiled with
oily or greasy
stains, grass, or
ink.
WARM • Light and mod-
erately soiled
items
• Non-colorfast or
dark colors
• Permanent
press
• Silks, woolens,
nylon, acrylic
• Reduces wrin-
kling in perma-
nent press fab-
rics
• Less fading
• Reduces shrink-
ing in knits
COOL • Permanent
press
• Silks, woolens,
nylon, acrylic
• Less fading
• Reduces shrink-
ing in knits
COLD • Non-colorfast
fabrics
• Extra delicate
clothing
• Saves energy
• Reduces color
fading
• Reduces wrin-
kling
• Reduces shrink-
ing
Table 1
Energy
You can save energy when washing by following a few guidelines:
1. Heating water accounts for the greatest energy expense when
washing. Save on heating water by using warm or cold washes.
2. Wash full loads, but do not overload.
3. Use Soak option for heavily soiled items to reduce the need for
higher soil level selections.
Operation
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8 Part No. 806806ENR1

Control Panel
Power Start
Pause
Cancel
Cool Warm HotCold
Temp
Soil
Level
Spin
Speed
MediumLow HighNo Spin
Medium Heavy Max
Wash
Rinse
SpinLight Control Lock Door Lock
Favorite Bulky
Whites
Quick
Wash
Soak
Spin
Second
Rinse
Delay
Start
Third
Rinse
Signal
Pre-
Wash
FLW2404N_SVG
Rinse
& Spin
Normal
Eco Perm
Press Delicate
Preset Cycles
Heavy
Duty
Digital Display
The two-digit display is used to show the time remaining in a cycle.
If the cycle time is over 99 minutes the control will display either
1H, 2H, etc., and then the additional minutes over one or two
hours.
When the control is powered off, the right-most decimal in the dis-
play will flash every one to five minutes to indicate that the machine
is in Idle Mode.
The display also shows diagnostic codes.
Idle Mode
If no keypads have been pressed for five minutes after a cycle is
finished, the control will enter Idle Mode. A light in the lower right
corner of the digital display will flash every one to five minutes.
Press the Power/Cancel keypad to exit this mode and power the
display for cycle/option selection. This light will flash again after five
minutes when it re-enters Idle Mode.
Cycles
The following cycle descriptions will help determine which cycle to
choose depending on the type of laundry being washed. The descrip-
tions are standard seings that may be modified using the Selec-
tions and Options.
The last cycle that is set, including selections and options, is saved
even if the control is turned off.
Heavy Duty
Use for sturdy items, like play or work clothes, towels, T-shirts, etc.
The cycle includes a longer wash tumble and two rinses. The final
spin extracts moisture at a high spin speed.
Whites
This cycle is designed to keep white laundry white. It utilizes a lon-
ger, hot water wash tumble and two rinses. The final spin extracts
moisture at a high spin speed.
Normal Eco
This cycle includes a wash tumble and two rinses, but uses less wa-
ter than the other cycles. It also uses less hot water. Only the High
Spin Speed is available in this cycle.
This cycle is recommended for washing everyday coons and linens.
Perm Press
Use for permanent press items and synthetics. This cycle includes
a wash tumble and two rinses. The final spin extracts moisture at a
low spin speed.
Delicate
Wash delicate items usually washed by hand on this cycle. The cycle
includes a wash tumble and two rinses. The final spin extracts mois-
ture at a low spin.
Favorite
The Favorite cycle keypad allows the user to save different cycles,
selections and options for later use. Nine favorite cycles can be
saved.
1. Press the Favorite keypad. The control will display the cycle and
modifier seings for the first Favorite cycle. The 2-digit display
will switch between F1 and the cycle time for the selected cycle.
2. Press the keypads for the desired cycle, selection and option
seings.
3. Press the Favorite keypad to save the seings. The next Favor-
ite cycle, F2, will be displayed. It can be programmed now.
Control Panel
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9 Part No. 806806ENR1

4. Press the Start/Pause or Delay Start keypad to save the set-
tings and start the cycle.
5. Press the Power/Cancel keypad to discard the current seings
and exit Favorite mode.
Power
Cancel
Temp
Favorite
FLW2448N_SVG
Heavy
Duty
Bulky
Use this cycle when washing bulky items such as blankets and com-
forters. The cycle includes a wash tumble and two rinses. A final
spin extracts the moisture at a medium speed to maintain the
load’s balance and minimize wear to the articles.
Quick Wash
Wash lightly soiled items on this cycle. The cycle includes a short
wash tumble followed by one rinse. The final spin extracts moisture
at a high speed spin.
Rinse & Spin
Use to quickly rinse items. The rinse is followed by a high spin.
Spin
Use this cycle to extract water from wet items. The cycle uses the
high spin.
Selections
The following selections can be used to modify the currently chosen
cycle. The default selections will be lit after choosing a cycle.
Temp
Press the Temp keypad to change the cycle’s wash water tempera-
ture from the default selection to Cold, Cool, Warm, or Hot.
WARNING
Window may be hot in the Hot Wash Cycle.
W326
Spin Speed
The Spin Speed selection will change the cycle’s final spin from the
default speed to No Spin, Low, Medium, or High spin.
The spin's RPM speed depends on both the Spin Speed and the Cy-
cle that is selected.
NOTE: Spin speed may be limited due to out-of-balance
conditions.
Cycle
No
Spin Low Medium High
Heavy Duty 0 800 1000 1200
Whites 0 650 1000 1200
Normal Eco 0 800 1000 1200
Perm Press 0 400 650 800
Delicate 0 400 475 550
Bulky 0 400 475 550
Quick Wash 0 800 1000 1200
Rinse & Spin 0 650 1000 1200
Spin 0 650 1000 1200
Soil Level
Changing the Soil Level keypad will add more wash time to the cycle.
Choose Light, Medium, Heavy or Max according to the amount of
soil in the laundry load.
Options
The following options can be used to modify the currently chosen
cycle, signal volume and control lock.
Soak
The Soak option adds a 30 minute soak to the beginning of the cy-
cle. During the soak period, the wash basket will rotate every few
minutes to tumble the laundry.
Pre-Wash
The Pre-Wash option adds a second wash to the selected cycle.
Second Rinse
This Option will provide an additional rinse to the selected cycle. The
water temperature will be cold.
Third Rinse
The Third Rinse Option provides two additional rinses. It is useful
for detergent sensitive skin. The water temperature will be cold.
NOTE: If Second Rinse and Third Rinse are both selec-
ted, the cycle will provide a total of three additional rin-
ses.
Delay Start
Pressing the Delay Start Option will allow the cycle to begin up to
24 hours after pressing the keypad. Pressing it once will delay the
cycle by one hour and 1h will show on the control’s display. Press
Control Panel
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10 Part No. 806806ENR1