Alliance Laundry Systems TLW12CTLW12C Guide

Installation/Operation
www.comlaundry.com
Automatic
Washers
Metered Commercial
TLW12C
TLW12C
Part No. 202068R5
August 2011
Keep These Instructions for Future Reference.
(If this machine changes ownership, this manual must accompany machine.)

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
202068 1
IMPORTANT: Read the complete
INSTALLATION/OPERATION INSTRUCTIONS
before using the washer.
For your safety and to reduce the risk of
fire or an explosion, do not store or use
gasoline or other flammable vapors and
liquids in the vicinity of this or any other
appliance.
W022
WARNING

© Copyright 2011, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any
means without the expressed written consent of the publisher.
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
2202068
Table of
Contents
Safety Information.............................................................................. 3
Explanation of Safety Messages........................................................... 3
Important Safety Instructions ............................................................... 3
Installation........................................................................................... 5
Dimensions and Specifications............................................................. 5
Before You Start ................................................................................... 6
Tools ................................................................................................ 6
Installing the Washer ............................................................................ 6
Step 1: Remove the Shipping Brace and Shipping Plug.................. 6
Step 2: Wipe Out Inside of Washtub ............................................... 7
Step 3: Connect Fill Hoses............................................................... 7
Step 4: Connect Drain Hose to Drain Receptacle ............................ 9
Step 5: Position and Level the Washer ............................................ 10
Step 6: Plug In the Washer............................................................... 11
Step 7: Add Water to the Washer .................................................... 12
Step 8: Check Lid Switch ................................................................ 12
Step 9: Check Installation ................................................................ 12
Vending................................................................................................. 13
Meter Case ....................................................................................... 13
Models Prepped for Card Reader..................................................... 13
Additional Washer Security............................................................. 14
Operation............................................................................................. 15
Operation Instruction ............................................................................ 15
Step 1: Add Detergent...................................................................... 15
Step 2: Load Laundry....................................................................... 15
Step 3: Close Lid.............................................................................. 15
Step 4: Set Fabric Selector............................................................... 16
Step 5: Set Wash Temperature......................................................... 16
Step 6: Select Cycle Type/ Soil Level ............................................. 16
Step 7: Insert Money or Card........................................................... 16
Step 8: Start Washer......................................................................... 17
Indicator Lights................................................................................ 17
Maintenance ........................................................................................ 18
User-Maintenance Instructions............................................................. 18
Cold Weather Care........................................................................... 18
Care of Your Washer ....................................................................... 18
Replacing Hoses............................................................................... 18
Filter Screens ................................................................................... 18
Reinstallation of Shipping Materials ............................................... 18
Motor Overload Protector..................................................................... 18
Troubleshooting .................................................................................. 19
Contact Information........................................................................... 21
Installer Checklist............................................................... Back Cover

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 3
202068
Safety Information
Explanation of Safety Messages
Throughout this manual and on machine decals, you
will find precautionary statements (“DANGER,”
“WARNING,” and “CAUTION”) followed by specific
instructions. These precautions are intended for the
personal safety of the operator, user, servicer, and
those maintaining the machine.
Additional precautionary statements (“IMPORTANT”
and “NOTE”) are followed by specific instructions.
IMPORTANT: The word “IMPORTANT” is used
to inform the reader of specific procedures where
minor machine damage will occur if the procedure
is not followed.
NOTE: The word “NOTE” is used to communicate
installation, operation, maintenance or servicing
information that is important but not hazard
related.
Important Safety Instructions
Save These Instructions
1. Read all instructions before using the washer.
2. Install the washer according to the
INSTALLATION INSTRUCTIONS. Refer to the
GROUNDING INSTRUCTIONS in the
INSTALLATION manual for the proper
grounding of the washer. All connections for
water, drain, electrical power and grounding must
comply with local codes and be made by licensed
personnel when required. Do not do it yourself
unless you know how!
3. Do not install or store the washer where it will be
exposed to water and/or weather.
4. Do not add the following substances or textiles
containing traces of the following substances to
the wash water: gasoline, kerosene, waxes,
cooking oils, vegetable oils, machine oils, dry-
cleaning solvents, flammable chemicals, thinners
or other flammable or explosive substances.
These substances give off vapors that could
ignite, explode or cause the fabric to catch on fire
by itself.
5. Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for two weeks or more. HYDROGEN GAS
IS EXPLOSIVE. If the hot water system has not
been used for such a period, before using a
washing machine or combination washer-dryer,
turn on all hot water faucets and let the water
flow from each for several minutes. This will
release any accumulated hydrogen gas. THE
GAS IS FLAMMABLE, DO NOT SMOKE OR
USE AN OPEN FLAME DURING THIS TIME.
6. To reduce the risk of an electric shock or fire, DO
NOT use an extension cord or an adapter to
connect the washer to the electrical power
source.
Indicates an imminently hazardous
situation that, if not avoided, will cause
severe personal injury or death.
DANGER
Indicates a hazardous situation that, if not
avoided, could cause severe personal
injury or death.
WARNING
Indicates a hazardous situation that, if not
avoided, may cause minor or moderate
personal injury or property damage.
CAUTION
To reduce the risk of fire, electric shock,
serious injury or death to persons when
using your washer, follow these basic
precautions:
W023
WARNING

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Safety Information
202068
4
7. Do not allow children to play on or in the washer.
Close supervision of children is necessary when
the washer is used near children. This appliance
is not intended for use by persons (including
children) with reduced physical, sensory or
mental capabilities, or lack of experience and
knowledge, unless they have been given
supervision or instruction concerning the use of
the appliance by a person responsible for their
safety. This is a safety rule for all appliances.
8. Do not reach into the washer if the washtub or
agitator, if applicable, is moving.
9. Never operate the washer with any guards, panels
and/or parts removed or broken. DO NOT tamper
with the controls or bypass any safety devices.
10. Use your washer only for its intended purpose,
washing clothes. Always follow the fabric care
instructions supplied by the garment
manufacturer.
11. Always read and follow manufacturer’s
instructions on packages of laundry and cleaning
aids. To reduce the risk of poisoning or chemical
burns, keep them out of the reach of children at
all times (preferably in a locked cabinet). Heed
all warnings or precautions.
12. Do not use fabric softeners or products to
eliminate static unless recommended by the
manufacturer of the fabric softener or product.
13. Lid MUST BE CLOSED any time the washer is
to agitate or spin. DO NOT bypass the lid switch
by permitting the washer to agitate or spin with
the lid open. A brake will stop the washtub
within seconds if the lid is opened during
spinning. If the washtub does not stop when the
lid is opened, remove the washer from use and
call the service person.
14. Be sure water connections have a shut-off valve
and that fill hose connections are tight. CLOSE
the shut-off valves at the end of each wash day.
15. Keep your washer in good condition. Bumping or
dropping the washer can damage safety features.
If this occurs, have your washer checked by a
qualified service person.
16. Do not repair or replace any part of the washer, or
attempt any servicing unless specifically
recommended in the user-maintenance
instructions or in published user-repair
instructions that you understand and have the
skills to carry out. ALWAYS disconnect the
washer from electrical supply before attempting
any service.
17. Disconnect the power cord by grasping the plug,
not the cord. If the supply cord is damaged, it
must be replaced by a special cord or assembly
available from the manufacturer or its service
agent.
18. Before the washer is removed from service or
discarded, remove the lid to the washing
compartment.
19. Failure to install, maintain, and/or operate this
washer according to the manufacturer’s
instructions may result in conditions which can
produce bodily injury and/or property damage.
NOTE: The WARNING and IMPORTANT
SAFETY INSTRUCTIONS appearing in this
manual are not meant to cover all possible
conditions and situations that may occur. Common
sense, caution and care must be exercised when
installing, maintaining, or operating the washer.
Always contact your dealer, distributor, service agent
or the manufacturer about any problems or conditions
you do not understand.

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 5
202068
Installation
Dimensions and Specifications
1Pilot Hole TLW2097N
C
H
TLW2097N
25.625 in. (65.1 cm)
30.5 in. (74.47 cm)
Standard Capacity Meter Case
43 in. (109.2 cm)
0.44 in.
(1.12 cm) 26 in. (66.04 cm)
28.75 in. (73.02 cm)
41.25 in. (104.78 cm)
36 in. (91.44 cm)
51 in. (129.54 cm)
1
28 in. (71.1 cm)
38.19 in. (97 cm)
22.44 in. (57 cm)
High Capacity Meter Case
43.875 in. (111.44 cm)

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Installation
202068
6
Before You Start
Tools
For most installations, the basic tools you will need
are:
Figure 1
NOTE: If the washer is delivered on a cold day
(below freezing), or is stored in an unheated room
or area during the cold months, do not attempt to
operate it until the washer has had a chance to
warm up.
IMPORTANT: Install dryer before washer. This
allows room for attaching exhaust duct.
Installing the Washer
Step 1: Remove the Shipping Brace and
Shipping Plug
Remove the shipping brace from under the lid.
The shipping plug will be released from the base of the
washer when removing the cardboard base from the
washer. Refer to Figure 2.
The shipping brace and plug should be saved and must
be reinstalled whenever washer is moved or
transported to a new location. This will prevent
damage to washer components.
Do not tilt washer to front or sides when moving.
Refer to User-Maintenance section for instructions on
reinstalling shipping brace and shipping plug.
Figure 2
D074I
1Wrench
2Screwdriver
3Pliers
4Level
D074ID074I
12
4
3
TLW2098N
1Shipping Brace
2Shipping Plug
3Cardboard Base
TLW2
1
2
3

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Installation
7
202068
Step 2: Wipe Out Inside of Washtub
Prior to first wash, use an all purpose cleaner or a
detergent and water solution and a damp cloth to
remove shipping dust from inside of washtub.
Figure 3
Step 3: Connect Fill Hoses
Water Supply Requirements
Water supply faucets must fit standard 3/4 inch
(19.1 mm) female garden hose couplings. DO NOT
USE SLIP-ON OR CLAMP-ON CONNECTIONS.
NOTE: Water supply faucets should be readily
accessible to permit turning them off when washer
is not being used.
Recommended cold water temperature is 50° to 75°
Fahrenheit (10° to 24° Celsius). Recommended
maximum hot water temperature is 125° Fahrenheit
(51° Celsius). Warm water is a mixture of hot and cold
water. Warm water temperature is dependent upon the
water temperature and the pressure of both the hot and
cold water supply lines.
Pressure must be a minimum of 20 to a maximum of
120 pounds per square inch (138 to 827 kPa) static
pressure measured at the faucet.
NOTE: Water pressure under 20 pounds per
square inch (138 kPa) will cause an extended fill
time in the washer.
Turn on the water supply faucets and flush the lines for
approximately two minutes to remove any foreign
materials that could clog the screens in the water
mixing valve. (This is especially important when
installing your washer in a newly constructed or
renovated building.)
TLW2099N
Under certain conditions, hydrogen gas
may be produced in a hot water system
that has not been used for two weeks or
more. HYDROGEN GAS IS EXPLOSIVE. If
the hot water system has not been used
for such a period and before using the
washer, turn on all hot water faucets and
let the water flow from each for several
minutes. This will release any
accumulated hydrogen gas. The gas is
flammable. Do not smoke or use an open
flame during this time.
W029
WARNING
To prevent personal injury, avoid contact
with inlet water temperatures higher than
125°Fahrenheit (51°Celsius) and hot
surfaces.
W748
WARNING

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Installation
202068
8
Connecting Hoses
Insert rubber washers and filter screens (from
accessories bag) in water fill hose couplings (two
hoses supplied with washer). Connect fill hoses to
water supply faucets. Then connect the hoses to the
hot and cold valve connections at the rear of the
washer. Refer to Figure 4. Thread hose couplings onto
valve connections finger tight. Then turn 1/4 turn with
pliers.
IMPORTANT: DO NOT cross thread or
overtighten couplings.
IMPORTANT: Hoses and other natural rubber
parts deteriorate after extended use. Hoses may
develop cracks, blisters or material wear from the
temperature and constant high pressure they are
subjected to.
All hoses should be checked on a monthly basis for
any visible signs of deterioration. Any hose showing
the signs of deterioration listed above should be
replaced immediately. All hoses should be replaced
every five years.
IMPORTANT: Turn off water supply faucets after
check-out and demonstration. Owner should turn
off water supply whenever there will be an
extended period of non-use.
NOTE: Longer fill hoses are available (as optional
equipment at extra cost) if the hoses (supplied with
the washer) are not long enough for the
installation. Order hoses as follows:
No. 20617 Fill Hose (8 feet) (2.44 m)
No. 20618 Fill Hose (10 feet) (3.05 m)
Risers
Risers (or air cushions) may have to be installed if the
pipes knock or pound when flow of water stops. The
risers are more efficient when installed as close as
possible to the water supply faucets. Refer to Figure 5.
Figure 5
TLW1988N
1Filter Screen (Screen must be facing
outward)
2Fill Hose
3Rubber Washer (Plain)
4Cold Water Connection
5Hot Water Connection
6Hose Coupling
7Faucet
Figure 4
TLW1988N
HOT
COLD
C
H
2
134
5
6
7
W005I
1Risers (Air cushions)
2Water Supply Faucets
W005I
2
1