Alto-shaam Ct classic ctc10-10e User manual

OPERATOR’S MANUAL

CTC6-10E

CTC10-10E

CTC7-20E

CTC10-20E

CTC20-10E

CTC20-20E

CTC6-10G

CTC10-10G

CTC7-20G

CTC10-20G

CTC20-10G

CTC20-20G

CT CLASSIC™

MN-36455 Rev 4

10/16

WARNING

Improper installation, alteration, adjustment, service,

cleaning, or maintenance could result in property

damage, severe injury, or death.

Read and understand the installation, operating and

maintenance instructions thoroughly before installing,

servicing, or operating this equipment.

WARNING

To prevent personal injury, death or

property damage:

Do not store or use gasoline or other

ﬂ ammable vapors or liquids in the vicinity

of this or any other appliance.

2 •MN-36455 •Rev 04 •10/16 •Combitherm® CT Classic Series Operator’s Manual

DANGER

Before starting the appliance, make certain

you do not detect the odor ofgas.

If you smell gas:

• Shut o the gas supply immediately.

• Do not attempt to light any appliance.

• Do not touch any electrical elements.

• Extinguish any open flame.

• Evacuate the area.

• Use a telephone outside the property and

immediately contact your gas supplier.

• If unable to contact your as supplier,

contact the fire department.

Please post the following instructions in a prominent location

in the event the user smells gas.

This manual covers the following CTC series models:

Boiler-Free Models Steam Generator Models

6-10E, 6-10G

10-10E, 10-10G

7-20E, 7-20G

10-20E, 10-20G

20-10E, 20-10G

20-20E, 20-20G

6-10EB

10-10EB

7-20EB

10-20EB

20-10EB

20-20EB

MN-36455 •Rev 04 •10/16 •Combitherm® CT Classic Series Operator’s Manual •3

Introduction

PROTECT YOUR ORIGINAL MANUFACTURER’S WARRANTY, REGISTER ONLINE:

www.alto-shaam.com Support > Warranty Registration

Please register your Alto-Shaam equipment to ensure prompt service in the event of a warranty claim. You’ll

automatically be entered into a monthly drawing to win an additional year extended warranty!

Registering your equipment will allow you to receive notifications about soware updates and additional

product information.

NOTE: Your personal information will not be shared with any other company.

ALTO-SHAAM 24/7 EMERGENCY REPAIR SERVICE

Call 800-558-8744 to reach our twenty-

four hour emergency service call center for

immediate access to local authorized service

agencies outside standard business hours.

The emergency service access is provided

exclusively for Alto-Shaam equipment and is

available throughout the United States through

Alto-Shaam's toll free number. Emergency

service access is available

seven days a week, including holidays.

Before Use

This guide is provided as an operational aid with step-by-step

instructions of the basic functions of the Combitherm oven and

additional features of the control.

If this is the rst time this oven is being used, or if the oven has just

been removed from storage, follow these steps for cleaning:

1. Remove all packing material from the appliance.

2. Remove and wash any detachable items such as wire shelves,

side racks, pans, and drip trays with hot, soapy water. Dry with a

clean, damp lint-free cloth.

3. Remove all visible grease or oil from the appliance.

4. Clean the interior and exterior of the appliance with a mild

soap and water solution. Apply the solution with a clean, damp

cloth. Do not use commercial or household cleaners that contain

ammonia. Wipe with a clean, damp cloth to remove all detergent

residue. Dry with a clean, lint-free cloth.

5. Clean the appliance glass with glass cleaner or distilled vinegar.

6. Re-install the side racks and wire shelves – position shelves with

the curved end up and toward the rear of the appliance.

The appliance is now ready for operation.

Enjoy your Alto-Shaam Combi Oven!

The combi oven combines a steam and convection oven into

one versatile unit and can serve a variety of cooking functions.

Alto-Shaam’s combi ovens allow chefs to control humidity and

temperature separately, with powerful results. The same oven

can be used to dehydrate vegetables, roast pork, steam rice,

smoke brisket and bake loaves of bread.

The PROtouch™ recipe management system with one-touch

cooking provides complete control over the oven, allowing chefs

and foodservice employees to select pre-programmed recipes

for maximum consistency. To store and secure important

information, a HACCP data system pairs up with an onboard USB

port, so settings can be downloaded and saved for the future.

When it’s time to clean up, Alto-Shaam’s CombiClean Plus™

automated cleaning system saves labor previously spent

scrubbing the oven cavity. On the oven’s exterior, a PROrinse™

retractable hose gives you spray-washing power without opening

the oven door.

4 •MN-36455 •Rev 04 •10/16 •Combitherm® CT Classic Series Operator’s Manual

MN-36455 •Rev 04 •10/16 •Combitherm® CT Classic Series Operator’s Manual •5

Table of Contents

Introduction................................. 3

Safety Procedures ............................ 6

Operation ................................... 9

Control Panel Identification ...............................9

How To Turn On the Appliance ...........................10

How To Preheat the Appliance............................11

Cooking by Probe........................................11

Cooking by Time ........................................11

Steam Mode Chef Operating Tips .........................12

Combination Mode Chef Operating Tips...................13

Options.................................... 14

CombiHood PLUS™ Ventless Hood Option ................14

Recipe Guidelines ........................... 16

Bakery Items ............................................16

Convenience Product Items ..............................17

Fish & Seafood Items.....................................18

Meats ...................................................18

Miscellaneous Foods.....................................19

Poultry..................................................19

Vegetables ..............................................20

Cleaning and Preventative Maintenance ........ 21

CombiClean® Cleaning Agents ............................21

Daily Inspection .........................................22

Weekly Inspection .......................................23

Monthly Inspection ......................................24

Yearly Inspection ........................................25

Preventative Maintenance................................28

Protecting Stainless Steel Surfaces........................29

Cleaning the Oven .......................................30

Probe and Probe Prong Cleaning .........................30

Roll-In Cart/Food Trolley Cleaning ........................30

Cleaning Process ........................................31

Troubleshooting ............................ 32

Error Codes .............................................32

Limited Warranty ........................................38

6 •MN-36455 •Rev 04 •10/16 •Combitherm® CT Classic Series Operator’s Manual

Safety Procedures

DANGER

Indicates a hazardous situation that, if not avoided, will

result in death or serious injury.

• The appliance is intended to cook, hold or process foods

for the purpose of human consumption. No other use for

this appliance is authorized and is therefore considered

dangerous. The appliance must not be used to cook

food containing ammable materials (such as food with

alcohol). Substances with a low ash point can ignite

spontaneously and cause a re.

• The appliance is intended for use in commercial

establishments where all operators are familiar with

the purpose, limitations, and associated hazards of this

appliance. Operating instructions and warnings must

be read and understood by all operators and users.

Alto-Shaam recommends regular staff training to avoid

the risk of accident or damage to the appliance. Operators

must also receive regular safety instructions.

• Any troubleshooting guides, component views, and

partslists included in this manual are for general

reference only and are intended for use by qualied and

trained technicians.

• This manual should be considered a permanent part of

this appliance. This manual and all supplied instructions,

diagrams, schematics, parts lists, notices, and labels must

remain with the appliance if the item is sold or moved to

another location.

notICE: Indicates information considered important,

but not hazard-related (e.g., messages relating

to property damage).

Knowledge of proper procedures is essential to the

safe operation of electrically and/or gas energized

equipment. The following signal words and symbols

may be used throughout this manual.

Indicates that referral to operating

instructions is a mandatory action. If

not followed the operator could suer

personalinjury.

Indicates that referral to operating

instructions is recommended to understand

operation of equipment.

notICE: For equipment delivered for use in any

location regulated by the following

directive: 2012/95/EC WEEE

Do not dispose of electrical or electronic

equipment with other municipal waste.

WARNING

Indicates a hazardous situation that, if not avoided, could

result in death or serious injury.

CAUTION

Indicates a hazardous situation that, if not avoided, could

result in minor or moderate injury.

This Alto-Shaam appliance has been thoroughly

tested and inspected to ensure only the highest quality

appliance is provided. Upon receipt, check for any

possible shipping damage and report it at once to the

delivering carrier. See Transportation Damage and

Claims section located in this manual.

This appliance, including unattached items and

accessories, may be delivered in one or more packages.

Ensure all standard items and options have been

received with each appliance as ordered. Save all the

information packed with the appliance. Register the

appliance online at www.alto-shaam.com/en/support/

warranty-registration to ensure prompt service in the

event of a warranty parts and labor claim.

This manual must be read and understood by all

peopleusing or installing the appliance. Contact the

Alto-Shaam Tech Team Service Department if you

haveany questions concerning installation, operation,

or maintenance.

1-800-558-8744; [email protected]

CAUTION

Appliance and accessories may be

heavy. To prevent serious injury, always

use a suicient number of trained and

experienced workers when moving or

leveling appliance and handling accessories.

Environmental Conditions

Operational Environmental Conditions

• Before use, appliance must acclimate to room

temperature in the environment it is placed — 24 hours

isrecommended.

• Ambient temperature range of 60°F to 110°F (16°C to 43°C).

• Relative humidity of less than 95% non-condensation.

• Atmospheric pressure range of 50kPa to 106kPa.

The serial number is required for all inquiries.

Always include both model and serial number(s) in any

correspondence regarding the appliance.

Model: ______________________________________________

Serial number: ______________________________________________

Purchased from: ______________________________________________

Date installed: ____________________ Voltage: _____________

MN-36455 •Rev 04 •10/16 •Combitherm® CT Classic Series Operator’s Manual •7

Safety Procedures

• To prevent serious injury, death or property damage,

the appliance should be inspected and serviced at

least every twelve (12) months by an authorized

service partner or trained technician.

• Only allow an authorized service partner or trained

technician to service or to repair the appliance.

Installation or repairs that are not performed by an

authorized service partner or trained technician, or

the use of non-factory authorized parts will void the

warranty and relieve Alto-Shaam of all liability.

• When working on this appliance, observe precautions

in the literature, on tags, on labels attached to

or shipped with the appliance and other safety

precautions that may apply.

• If the appliance is installed on casters, freedom of

movement of the appliance must be restricted so

that utility connections (including gas, water, and

electricity) cannot be damaged when the appliance

is moved. If the appliance is moved, ensure that all

utility connections are properly disconnected. If the

appliance is returned to its original position, ensure

that retention devices and utility connections are

properly connected.

• Only use the appliance when it is stationary. Mobile

appliance racks, mobile plate racks, transport trolleys,

andappliances on casters can tip over when being

moved over an uneven oor or threshold and cause

serious injury.

• Always apply caster brakes on mobile appliances or

accessories when these are not being moved. These

items could move or roll on uneven oors and cause

property damage or serious injury.

• Be extremely careful when moving appliances

because the food trays may contain hot uids that may

spill, causing serious injury.

• Always open the appliance door very slowly. Escaping

hot vapors or steam can cause serious injury or death.

• If the gas appliance is installed under an exhaust

hood, the hood must be switched On when the

appliance is in use to avoid the build up of combustion

gases. Failure to do so may result in serious injury,

death or property damage.

• Accumulations on the main burners of gas appliances

can result in ring out of normal sequence. This

delayed ignition creates an alarmingly loud sound.

If your appliance makes an especially loud noise

when starting up, shut down the appliance and call a

qualied and trained service technician.

• Never place objects near the appliance exhaust vents.

Thisarea is hot and could be a potential ignition

source for a re.

• Do not allow objects to block or obstruct the area

below the appliance base. This may result in re,

damage to the equipment or serious injury.

• Do not use the attached hand-held hose to

sprayanything other than the interior of the

appliancecompartment.

• Do not use the attached hand-held hose on the

surface of a hot cooking compartment. The sudden

temperature change can damage the appliance

interior. Allow the appliance to cool to a minimum of

150°F(66°C). Failure to observe this precaution can

void the warranty.

WARNING

This appliance is not intended for use by persons

(including children) with reduced physical, sensory or

mental capabilities, or lack of experience and knowledge,

unless they have been given supervision concerning use

of the appliance by person responsible for their safety.

Children should be supervised to ensure that they do not

play with the appliance.

8 •MN-36455 •Rev 04 •10/16 •Combitherm® CT Classic Series Operator’s Manual

Safety Procedures

CAUTION

To prevent personal injury or

propertydamage:

Always use hand protection when

operating this appliance to avoid burns.

Metal parts of this equipment become

extremely hot when in operation.

W017

Warning; Hot surface

WARNING

To prevent serious personal injury, death, or

property damage:

Do not steam clean, hose down or flood the

interior or exterior with water or liquid solution

of any kind. Do not use water jet toclean. Failure

to observe this precaution will void the warranty.

CAUTION

To prevent INJURY or PROPERTY DAMAGE,

make certain the area around the appliance

is kept clear of combustible items.

WARNING

DO NOT obstruct or block exhaust flues

or attach any flue extension that may

impede proper burner operation, restrict

the exhaust fumes and cause negative

backdra or the appliance to shut down.

Failure to do so may result in serious injury

or death.

WARNING

To prevent SERIOUS PERSONAL INJURY or

PROPERTY DAMAGE:

DO NOT handle pans containing liquid or

semiliquid products positioned above the

eye level of the operator. Such products

may scald and cause serious injury.

LA-22026

WARNING

To prevent serious personal injury, death,

or property damage:

The appliance must be cleaned thoroughly

to avoid deposits of grease and or food

residue inside the appliance that may

catch fire. If fat deposits and/or food waste

inside the appliance ignite, shut down

the appliance immediately and keep the

appliance door closed to extinguish the

fire. If further extinguishing is required,

disconnect the appliance from the main

power and use a fire extinguisher (do not

use water to extinguish a grease fire!).

Failure to clean the appliance properly

invalidates the warranty and relieves

Alto-Shaam of all liability.

notICE: Automatic steam venting is a standard safety

feature built into all Combitherm oven models.

This feature vents all steam from the oven

compartment immediately before cooking time

expires or set probe temperature is reached.

Automatic steam venting does not function if the

oven door is opened before time expires or when

the oven has been set to continuous operation.

notICE: Use authorized Combitherm oven cleaner only.

Unauthorized cleaning agents may discolor or

harm interior surfaces of the oven. Read and

understand label and material safety data sheet

before using the oven cleaner.

LA-22026

MN-36455 •Rev 04 •10/16 •Combitherm® CT Classic Series Operator’s Manual •9

Operation

Control Panel Identication

The Steam mode provides the operator with the

ability to steam, poach, blanch, or sous vide. This

mode will automatically steam at the boiling point

of water; quick-steam above the boiling point for

faster cooking results; or low temperature steam,

below the boiling point, for more delicate products

such as pâté, mousse, seafood, or custard.

The Combination mode will prove to be the most

versatile and widely used mode the Combitherm

oven has to offer. It will produce the best possible

results on the widest variety of products — all within

the shortest period of time. The unique control

function of this mode enables the operatorto roast

or bake with a combination of steam and convection

heat. In addition to shorter cooking times, this

combination of steam and heatoffers less product

shrinkage and more moisture retention than

obtained in a standard convection oven.

The Convection mode operates with hot circulated

air within a temperature range of 85°F  575°F

(29°C300°C). For many applications, better results

may be achieved with the Combination mode;

therefore, the operator may want to consider using

the Convection mode on a more limited basis.

notE: In the event of a power failure, the oven will

notoperate.

Temperatures below 350°F (177°C) permit

high speed fan and low speed fan operation.

Temperatures at 350°F (177°C) or higher

permit high speed fan operation.

Oven Cool Down Process:

1. Cooking process must be inactive.

2. Press the Cool Down button until the LED light

appears (LED remains on while the appliance is in the

Cool Down mode).

3. Press Up or Down Arrows to adjust the cool down

temperature.

4. The Cook Temperature LED display indicates the cool

down temperature.

5. The Cool down temperature range is 85°F  575°F

(30°C300°C).

6. Press the Start/Stop button until the LED accepts the

selected cool down temperature and initiates the cool

down process.

7. Open the door to begin the cool down process; the

Time LED will display "door" if the door is notopen.

8. The Cook Temperature LED will display the selected

cool down temperature.

9. The Time LED will display the current cool

downtemperature.

Fahrenheit or Celsius Function -

ChooseTemperature Format:

1. The appliance can not be in a cooking process or a

cleaning cycle.

2. Press the Cook Temperature button, Up Arrow and

Down Arrow buttons simultaneously for 1second.

3. The Cook Temperature LED displays the last C or F

value; the display alternates between C and F every

2seconds.

4. Press the Start/Stop button when the desired C or F

value is displayed.

160°F

00:00

Down Arrow

Cooking Modes

Power

Up Arrow

Cleaning Fan Speed

Cook Temperature

Time

Cool Down

Probe

Start/Stop

LED Display

160°F

00:00

160°F

00:00

160°F

00:00

10 •MN-36455 •Rev 04 •10/16 •Combitherm® CT Classic Series Operator’s Manual

Operation

How To Turn On the Appliance

Prerequisites

1. Turn on the exhaust hood.

2. Make sure that the water supply to the appliance is

turned on.

3. Make sure that the electrical power supply to the

appliance is turned on.

4. For gas applicances, make sure the gas supply valve is

in the open position.

Steps

1. Press the ON/OFF button .

The ON/OFF indicator glows green.

notE: If the appliance has a steam generator, the steam

generator lls with water and the appliance heats the

water to an initial temperature of 188°F (77°C).

notE: To power off the appliance, press and hold the

Power button for 5 seconds to initiate the power

shut down sequence to the oven.

The oven will not shut down during a cooking

cycle.

notICE: Accumulations on the main burners can

result in ring out of normal sequence. This

delayed ignition creates an alarmingly loud

sound. If your appliance makes an especially

loud noise when starting up, shut down your

appliance and call a qualied and trained

service technician.

In the event of a power failure, the oven will

not operate.

DANGER

Before starting the appliance, make certain

you do not detect the odor ofgas.

If you smell gas:

• Shut o the gas supply immediately.

• Do not attempt to light any appliance.

• Do not touch any electrical elements.

• Extinguish any open flame.

• Evacuate the area.

• Use a telephone outside the property and

immediately contact your gas supplier.

• If unable to contact your as supplier,

contact the fire department.

MN-36455 •Rev 04 •10/16 •Combitherm® CT Classic Series Operator’s Manual •11

Operation

How To Preheat the Appliance

Alto-Shaam recommends preheating the Combitherm®

before cooking.

1. Press the Power button.

2. Press the desired Cook

Mode button.

3. Press the Oven Temperature button;

adjust the temperature with the

Arrow buttons.

4. Press the Cook Time button; adjust

the time with the Arrow buttons.

5. Press the Start/Stop button.

Cooking by Probe

1. Preheat the appliance.

2. Press the desired Cook

Mode button.

3. Press the Oven Temperature

button; adjust the temperature

with the Arrow buttons.

4. Press the Probe Temperature button;

adjust the probe temperature with the

Arrow buttons.

5. Press the Fan Speed button to choose

HighSpeedorLowSpeed.

6. Load food into the appliance and insert probe into

thefood.

7. Press the Start/Stop button.

Cooking by Time

1. Preheat the appliance.

2. Press thedesired

CookMode.

3. Press the Oven Temperature

button; adjust the temperature

with the Arrow buttons.

4. Press the Cook Time button; adjust

the time with the Arrow buttons.

5. Press the Fan Speed button to choose

HighSpeedorLowSpeed.

6. Load food into the appliance.

7. Press the Start/Stop button.

160°F