AmeriGlide rave2 User manual

04DEC2020 | 610-00052 REV F
STAIR LIFT
OWNER’S
MANUAL

Peace of mind comes in many forms. It’s knowing you can get up and
down stairs on your own. It’s regaining your independence. It’s feeling
secure each and every time you ride your stair lift—knowing you don’t
have to worry about power outages, or about parking it at a specific
spot on the track. It’s knowing you’ve made the best decision and
acquired the right stair lift for you. That’s the feeling you get when
you own a Rave II stair lift from AmeriGlide.
This energy efficient stair lift is constructed with the “AmeriGlide
Difference”— it is simple to operate, durable and lightweight.
Surprisingly compact when folded, the Rave II boasts a unique
patented drive system and wireless remotes and intuitive operating
controls.
This Owner’s Manual should be read and understood in its entirety
prior to attempting to operate the equipment. All operating
procedures must be followed in order to avoid possible injury and/or
property damage.

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TABLE OF CONTENTS
RAVE II STAIR LIFT
TABLE OF CONTENTS
SAFETY ............................................................................................ 4
Safety Definitions ................................................ 4
Special Cautions .................................................. 4
INTRODUCTION ............................................................................ 5
Device Name: Rave II ........................................... 5
Read and Understand .......................................... 5
Purchasing Information ....................................... 5
Technical Specifications ...................................... 5
Code Statement .................................................. 5
Key Stair Lift Features ......................................... 6
Safety Features ................................................... 6
Controls .............................................................. 6
OPERATION .................................................................................... 7
Stair Lift ............................................................... 7
Folding Rail ......................................................... 8
MAINTENANCE AND CARE ....................................................... 9
Battery ................................................................ 9
Care and Cleaning ............................................... 9
Maintenance/Service Record ............................. 10
TROUBLESHOOTING ................................................................. 12
Major Faults ...................................................... 12
Minor Faults ...................................................... 12
Manual Override Operation .............................. 12
WARRANTY ................................................................................... 14

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SAFETY
RAVE II STAIR LIFT: SECTION 1
SECTION 1
SAFETY
SAFETY DEFINITIONS
This safety alert symbol appears with
safety statements. It means attention,
become alert, your safety and the
safety of others are involved! Please
read and abide by the message that
follows the safety alert symbol.
NOTE: Indicates a condition that should be followed in
order for the lift to function in the manner intended.
SPECIAL CAUTIONS
Pay attention to the following Special
Cautions while operating your stair lift.
• Do not exceed the maximum payload capacity of
350 lb.
• Make sure any obstructions are cleared from
underneath the lift before use.
• Do not disable any safety equipment or switches
supplied with this lift.
• Do not attempt to service the lift yourself.
Contact your Ameriglide dealer for assistance.
• Do not allow children to operate or play around
the lift.
• This product is designed only for lifting people
within the specified load capacity. Do not use it for
freight or any other purpose.
• Read all instructions in this manual before
operating the lift.
Indicates a hazardous situaon that, if not
avoided, could result in death or serious injury.
WARNING
!
Indicates a hazardous situaon that, if not avoided,
could result in minor or moderate injury.
CAUTION
!
Indicates a situation which can cause damage to
the lift and/or the environment, or cause the lift to
operate improperly.
NOTICE
!
!

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INTRODUCTION
RAVE II STAIR LIFT: SECTION 2
SECTION 2
INTRODUCTION
DEVICE NAME:
RAVE II
Indications of Use: The Ameriglide Rave II is to assist
the transfer of patients or mobility impaired persons
up and down levels of a residence or commercial
application.
READ AND UNDERSTAND
This manual provides instructions for proper use and
maintenance of your Rave II stair lift. Please refer
to this owner’s manual for operating instructions.
Any alterations to the equipment without written
authorization by the manufacturer is prohibited and
will void the warranty.
PURCHASING
INFORMATION
If you have questions concerning the operation and
maintenance of your Rave II stair lift, contact your
dealer.
Please ensure that you fill out the separate warranty
form and return it within ten (10) days of purchase
to register your lift.
TECHNICAL
SPECIFICATIONS
Visit Ameriglide.com for specifications on your lift
model.
CODE STATEMENT
Code requirements for Rave II may vary depending
on location. It is the installer’s responsibility to
contact their state, city or local code enforcement
office and determine all the regulations the lift and
installation are subject to. This must be done before
installing the Rave II. Intertek (ETL) Certified to
ASME A18.1-2017 section 4 and section 7.

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INTRODUCTION
RAVE II STAIR LIFT: SECTION 2
KEY STAIR LIFT FEATURES
1. Armrests
2. Top chassis obstruction sensor
3. Footrest with obstruction sensors
4. Up/Down control
5. Retractable seatbelt
6. Seat swivel release bars
7. Bottom chassis obstruction sensor
SAFETY FEATURES
• There are spring loaded sensors on the top and
bottom of the carriage, and at the front, back
and underside of the footrest. If any of these
edges touches an obstruction, the lift will halt
immediately. The lift may only be driven away
from the obstruction.
• An interlock on the swivel seat prevents the
lift from being operated unless the seat is in its
normal, locked position. The remote controls
are disabled for 15-seconds after the armrest
control is used.
• A retractable seat belt is provided and must
be secured around the user to prevent an
inadvertent fall.
CONTROLS
• A red “On/Off” switch is located on top of the
chassis. This switch is normally left in the “On”
position. This switch can be turned “Off” if you
do not expect to use the lift for an extended
period of time.
• The main “Up/Down” control switch is located
on the chassis. Use this switch for normal
operation of the lift while in a seated secure
position.
• There are “Up” and “Down” buttons on the
remote call/send hand control units.
• Optional key switch is located on the chassis.
1
2
3
4
5
6
7

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OPERATION
RAVE II STAIR LIFT: SECTION 3
SECTION 3
OPERATION
STAIR LIFT
1. To turn the stair lift on, press the red “On/Off”
switch located on the top of the carriage to the
“On” position and ensure that the key switch
(optional) is “On”. When the lift is turned “On” a
single audible beep will indicate that the lift is
ready for use.
2. To aid entry to the chair, the armrest on the
entry side may be raised. When positioning
yourself in the seat at the upper landing, ensure
the seat is fully swiveled, facing away from the
staircase, and locked in position for safety. The
seat swivel is controlled by pressing the swivel
release handle, located at the side of the seat
bottom.
Never aempt to operate the li while standing up.
Always sit in the center of the seat with the seatbelt
fastened around your waist.
CAUTION
!
The footrest may be lowered to assist
with entry and to keep your feet properly
positioned during transport.
3. Ensure that you are securely seated with the
seat belt fastened and armrests in the down
position before operating the lift. To operate
the lift, continuously press the hand control on
the armrest in the direction in which you wish to
travel.
4. If you release the control switch the lift will
stop. Continue to press the switch or button all
the way to the landing. The lift will gently stop
at the appropriate, preset point.
5. At the upper landing, swivel the seat away from the
staircase until the seat is fully swiveled and locked,
and remove your seat belt before rising. To safely
exit the lift, support yourself by the armrests, rise
and step off the footrest. If you do not intend to use
the lift again immediately, the seat, footrest, and
armrest may be folded up to minimize obstruction
to people walking on the stairs.
When transferring in or out of the seat use the
armrest to assist. Ensure that the seat is securely
latched before transferring in or out.
CAUTION
!
6. To operate the lift remotely, continuously press
the appropriate up or down button on the call/
send remote. Remotes are typically located at
the upper and lower landings of the staircase.
If you are operating the lift remotely on behalf
of another person, please ensure that they are
seated with the seatbelt fastened.
NOTE: A single beep indicates that the lift has touched an
obstruction. Clear the obstruction before proceeding.
If the lift is parked at the charge station and it is beeping
intermittently, it could be because the power supply is not
connected to the AC power.
Do not carry pets or children on your lap while riding
the stair li. The li is designed for use by only one
person at a me.
CAUTION
!
Keep your feet centered on the footrest while
traveling up and down the stairs. Never dangle your
feet o the footrest while riding the li.
CAUTION
!

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OPERATION
RAVE II STAIR LIFT: SECTION 3
FOLDING RAIL
Automatic: When ascending or descending the
stairs, the chassis will automatically activate the
folding rail while you are moving and nearing the
hinge. Please ensure there are no people, pets, or
obstructions around the lower landing. To stop,
simply remove your hand from the control and the
folding rail will stop as well.
Between Uses: To keep your landing clear, use the
remote call/send to move the stair lift up into the
stairwell until the folding rail leg is vertical. The lift
will continue to charge in this position. The folding
rail will automatically raise to keep the area clear.

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MAINTENANCE AND CARE
RAVE II STAIR LIFT: SECTION 4
SECTION 4
MAINTENANCE AND CARE
BATTERY
The stair lift should be kept fully charged at all
times. When the lift stops within three (3') feet at an
upper or lower landing, it will charge automatically.
The power supply should remain plugged in at all
times and the lift may be left on charge indefinitely.
A fully charged battery will show a solid green light,
while a charging light will show a solid amber light
on the charger.
If the lift beeps intermittently, the lift has either
been stopped away from the top or bottom charging
stations or the charger has been unplugged. Make
sure that the charger is plugged in and move the
lift to either end of the rail to ensure the batteries
remain fully charged.
Note: The stair lift must be turned on to enable battery
charging. Batteries will not charge when lift is turned off.
Batteries should be replaced, on average, every 1-2
years depending on the degree of usage. Contact
your local dealer for proper battery replacement.
Non-compliant baeries may lead to product
malfuncon.
Annual inspecon is crical to idenfy baery
condion.
WARNING
!
CARE AND CLEANING
The lift should require no technical maintenance to
continue to operate at full capacity. There are no
grease or other lubricants used in the drive system,
and no adjustments should be required. However,
the lift should be inspected annually. The lift and rail
should be kept clean. Dust can build up on surfaces,
and soiling may occur. The seat, footrest, chassis
and upholstery can be cleaned with a damp, soapy
cloth followed by a clean, damp cloth. Do not use
abrasive cleaners as these can damage the finish. If
heavy soiling occurs, clean by scrubbing lightly with
a soft brush.

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MAINTENANCE AND CARE
RAVE II STAIR LIFT: SECTION 4
Date Time
Type of Service (check all that apply) Notes, Nature of Service/Accident, Parts Replaced,
Warranty Technician
Check Repair Maint. Accident
MAINTENANCE/SERVICE RECORD
ASME 18.1-2017 requires that a log is kept of all service and maintenance performed on this lift in residential
and commercial applications. This includes a record of all accidents and a weekly operational check. Refer to
“Install and Service Manual” for operational check list. To ensure optimal performance it is recommended that
this log is kept for residential applications as well.

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MAINTENANCE AND CARE
RAVE II STAIR LIFT: SECTION 4
Date Time
Type of Service (check all that apply) Notes, Nature of Service/Accident, Parts Replaced,
Warranty Technician
Check Repair Maint. Accident

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TROUBLESHOOTING
RAVE II STAIR LIFT: SECTION 5
MAJOR FAULTS
MINOR FAULTS
Single long beep. Will reset once fault is cleared.
• Seat swiveled out of position
• Edge safety detected
• Footrest
• Current overload condition
• A low battery voltage condition
MANUAL OVERRIDE
OPERATION
If your lift fails to operate and the operator is unable
to exit the lift on the stairway, another person may
use the optional manual override tool to lower or
raise the lift to a landing. However, please follow the
instructions on the bottom safety flap of the lift and
turn the “On/Off” switch to “Off”. Insert the manual
override tool into the hole in the lower safety flap
until it engages the motor shaft, then turn in the
direction desired.
Do not operate the li with the manual override
tool engaged.
WARNING
!
SECTION 5
TROUBLESHOOTING
If the lift does not operate, diagnose the problem listening to the beeps emitted.
Number of Beeps
Runaway 1
No Power 2
Conflicting switches FOOTREST UP and FOOTREST DOWN 3
Conflicting switches OBSTRUCTION UP and OBSTRUCTION DOWN 4
Conflicting switches FOOTREST DOWN and OBSTRUCTION UP 5
Conflicting switches FOOTREST UP and OBSTRUCTION DOWN 6
Conflicting switches STOP UP and STOP DOWN switches both detected 7
Conflicting switches STOP UP and STOP DOWN switches both NOT detected 8

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NOTES

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WARRANTY
RAVE II STAIR LIFT: SECTION 6
SECTION 6
Your lift came with a separate warranty page on
page 15. You must return this page in within ten
(10) days of installation to register your lift. This
warranty policy page must remain in your Owner’s
Manual for your records. Do not tear out this page.
Dealer/Installer Name:
Address:
Phone:
E-Mail:
If you need service or warranty work, your dealer
will require the information below to receive factory
information or order parts for your stair lift.
Date Purchased:
Serial # of the Lift:
THIS EXPRESS WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES OR CONDITIONS, INCLUDING ALL IMPLIED
WARRANTIES OR MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, AND THERE ARE NO
WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION
OF THE LIMITED WARRANTY DESCRIBED HEREIN. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER LEGAL RIGHTS WHICH
VARY FROM STATE TO STATE.
Ameriglide warrants to the original purchaser of a Rave
II stair lift manufactured for us to be free from defects
in material and mechanical defects in the motor, gear
box, worm gear and gear rack for a 5-year period;
all other components and parts for a 3-year period.
Ameriglide supplied batteries are limited to one
1-year from date of retail purchase. The Rave II is not
approved for outdoor use.
No warranty is extended, express or implied, whether
of merchantability or fitness for a particular purpose,
after expiration of 5-years from the date of original
purchase of the unit. The limit of liability of AmeriGlide
and its dealer hereunder shall be the unit’s purchase
price. Some states do not allow limitations on how
long an implied warranty lasts or the exclusion or
limitation of incidental or consequential damages, or
legal remedies, so these above limitations may not
apply to you. All warranty claims must be reported to
the dealer from whom the lift was purchased as they
have responsibility for handling your warranty claim.
The dealer is to contact the Service Department of
AmeriGlide at 866-378-6648 and provide the serial
number of the lift along with a description of the
events leading to the warranty claim. Dealers may
charge for labor, service, travel, or other associated
costs to make repairs, and such charges are not
covered by this Limited Warranty. It is permissible
to have any repairs or replacement work done as a
result of any defects in material and workmanship by
someone other than the Dealer under this Limited
Warranty. However, the Limited Warranty does not
cover any charges or expenses assessed by any such
other person or company performing such repairs or
replacement work. All parts used to replace defective
materials must be genuine AmeriGlide parts to
be covered by this Limited Warranty. This Limited
Warranty gives you specific legal rights, and you may
have other rights which vary from state to state.
LIMITED FIVE (5) YEAR WARRANTY
PRODUCTS COVERED: RAVE II, RAVE II-FR

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WARRANTY
RAVE II STAIR LIFT: SECTION 6
PRODUCT INFORMATION
Model:
Serial Number:
Purchase Date:
Installation Date:
INSTALLER INFORMATION
Company Name:
Contact Name:
Address:
Phone:
Fax:
Email:
APPLICATION INFORMATION
 Scooter  Power Wheelchair
 Wheelchair  N/A
Year:
Manufacturer:
Model:
PURCHASER INFORMATION
Name:
Address:
Phone:
Email:
ADDITIONAL INFORMATION
How did you hear about Harmar?
 Ameriglide Dealer
 Internet
 Magazine
Which:
 Friend or Acquaintance
 Saw Ameriglide product somewhere
 Other:
I purchased my Harmar li because of:
 Style/Appearance
 Ameriglide Representative
 Previous Experience
 Ease of Use
 Recommendation
 Price/Value
PLEASE FILL OUT ALL FIELDS AND RETURN WITHIN TEN (10) DAYS OF PRODUCT INSTALLATION.
Fax completed form to 1-866-234-5680 or mail to:
Ameriglide, ATTN Warranty Department, 2075 47th Street, Sarasota Florida 34234.

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WARRANTY
RAVE II STAIR LIFT: SECTION 6
Page Intenonally Le Blank

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NOTES

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NOTES

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NOTES

866.378.6648
ameriglide.com