Amigo TRAVELMATE Quick start guide

TRAVELMATE™
Owner Operational Manual
Serial Number: Purchase Date:
Read This Manual Before Operating

Since Amigo Mobility Founder Al Thieme invented
the first power-operated vehicle (POV) in1968 for a
family member with multiple sclerosis, we have been
committed to Improving Lives Through Mobility®. With
more than 45 years of mobility expertise, our goal is
to bring comfort, freedom and satisfaction to people
with mobility challenges.
For safe driving, please read this manual carefully
before using your Amigo. You will also find helpful
hints and tips to help you stay as active as ever.
Thank you for choosing the Amigo TravelMate – we
hope you enjoy many adventures together!
Sincerely,
Amigo Mobility International, Inc. (AMI)
Welcome to our growing family of Amigo owners –
we hope you are excited to be part of it!
Please return your warranty card to sign up to receive
our Friendly Wheels enewsletter. The monthly
newsletter features mobility news, inspiring stories
and accessible travel tips, written especially for
Amigo owners! It will also keep you informed about
new products, accessories, helpful hints and service
tips.
TABLE OF CONTENTS
Safety First 3-4
Location of Controls 4
Identification of Parts 4
Folding/Unfolding Your Amigo 5
Operating Your Amigo 6
Driving Your Amigo 6-7
Safety Warnings 7
Battery Information &
Charging Instructions 8-9
Cleaning Instructions 10
Maintenance 10-11
Troubleshooting/Diagnostic Codes 12
Electromagnetic Interference 13
Wiring Diagram 14
Exploded View 15
Parts List 16
Warranty 17
Improving Lives Through Mobility®
Since 1968
T
RAVEL
M
ATE
AMI is not responsible for any damage or injury incurred
due to the improper or unsafe use of the POV. AMI
specifically disclaims responsibility for any bodily injury or
property damage that may occur during any use, which
does not comply with applicable federal, state or local
laws or ordinances.

SAFETY FIRST
For your convenience and understanding, signal words are defined below:
WARNING IS USED TO INDICATE THE PRESENCE OF A HAZARD, WHICH CAN CAUSE SEVERE
PERSONAL INJURY, DEATH OR SUBSTANTIAL PROPERTY DAMAGE IF THE WARNING IS IGNORED
CAUTION IS USED TO INDICATE THE PRESENCE OF A HAZARD WHICH WILL OR CAN CAUSE
MINOR PERSONAL INJURY OR PROPERTY DAMAGE IF THE WARNING IS IGNORED
Safety Guidelines
Use the following guidelines for the safe operation and use of your Amigo. Should you have any questions about the
safe operation of your vehicle, please contact AMI. If you are in doubt about your ability to operate your Amigo, consult your
personal physician.
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  
  
  
  
  
  
  
  
  
  
  

The federal standard for wheelchair ramps is 1 inch (2.5 cm) rise per 12 inches (30 cm) = 5 degrees or 8% grade.
DO NOT
  
may result in personal injury and damage to your Amigo. Amigo Mobility will not be responsible for injuries and/or property
damage resulting from failure to observe weight limitations.
  
  
  
  
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  
 
   
shower or leaving it uncovered in heavy rain.
www.myamigo.com 3

LOCATION OF
Twist grip handle
A. Throttle

C. Battery gauge

E. Forward/reverse switch
F. Horn
G. Speed range switch
H. Battery connector plug
IDENTIFICATION
OF PARTS
1. Battery case
2. Tiller
3. Hub motor
  
5. Platform
6. Seat
7. Seat adjustment handle
8. Tiller release foot pedal
9. Freewheeling lever
10. Bumper/lifting handle
CONTROLS
T
RAVEL
M
ATE
6
5
4
9
10
3
1
2
7
8
FR
H
G
F
E
D
C
B
A
9

FOLDING/UNFOLDING YOUR AMIGO
Folding
REMOVE KEY AND BATTERY CASE BEFORE FOLDING
Folding

2. Disconnect battery using the black battery connector plug. Firmly grip handle and lift straight up to unplug (Figure 1).
Note: gripping and lifting only the end of the handle will not unplug the battery connection.
3. Lift battery and tilt forward to remove (Figure 2).
4. A spare battery pack is easily stored under the seat with retainer cord. If you are storing a spare battery, lift retainer cord up

5. Lift seat adjustment handle and lower seat onto platform (Figure 4).
6. While holding top of tiller, step on tiller release foot pedal (Figure 5). Push tiller down to rest on seat (Figure 6).
To lock tiller in place, loop retainer cord over black knob on top of tiller (Figure 7).
Unfolding




over the top of the battery to hold in place (Figure 3).

Figure 1
Figure 7
Figure 4
Figure 5 Figure 6
www.myamigo.com 5
Figure 3
Figure 2
CAUTION
OPERATE RELEASE LEVER
WITH FOOT ONLY

OPERATING YOUR AMIGO
 
on the right side of the handle enclosure.
2. Handlebar directions:
a. To move forward, red directional control button near
the right hand grip should be in the (F) position.
b. Twist right hand grip toward you to accelerate.
Hold at desired speed.
c. Release grip to stop.
d. To reverse, push directional control button to the (R) position,
then twist the hand grip toward you as you would to move forward.
The indicator light on the console will be 'on' when the switch is in reverse.
3. The TravelMate has two speed ranges. The black speed range switch is located on the lower left
corner of the enclosure (Figure 6). To engage a maximum speed of 4 mph (6.4 kph), push the
switch down toward the rabbit icon. To return to a normal speed of 3 mph (4.8 kph), push the

4. In the unlikely event you lose power, the drive can be put in freewheeling mode. Twist
the freewheeling lever (located on the right side of the front wheel, figure 7) into vertical
position. Some resistance while pushing in freewheeling mode is normal. To resume power
mode, twist lever back to horizontal position. Before driving, ensure tiller is locked in an
upright position.

PTF feature is intended as a safety measure to prevent “run away” situations, when in
freewheeling mode. The faster the Amigo is pushed (forward or reverse), the more resistance
is felt. Speed, not distance, engages PTF.
1. TURN KEY SWITCH TO "OFF" WHEN GETTING ON OR OFF THE AMIGO
2. DO NOT RIDE THE AMIGO WHILE IN FREEWHEELING MODE
3. PUSH FREEWHEELING LEVER TO HORIZONTAL POSITION BEFORE RESUMING
NORMAL USE OR TRANSFERRING ON/OFF VEHICLE.
DRIVING YOUR AMIGO
Steering the Amigo is easy and logical. Give wide clearance when turning so the rear wheels clear any obstacle. Shortcutting a
sidewalk corner can cause the back wheel to go off the sidewalk. Avoid this situation by steering an exaggerated wide arc around
the obstacles. If you must steer in a tight spot, such as entering a doorway or when turning around, stop and then apply power
gently.
TURNING THE KEY SWITCH OFF WHILE IN MOTION WILL BRING THE AMIGO TO A CONTROLLED STOP
Driving through doorways
Approach an unfamiliar door slowly. Does it have a knob or push bar? Does it open toward you or away from you? Think in terms of
using the power of the Amigo to do the work for you. Hold the doorknob or bar in one hand and apply the power with the other
hand. If the door is self-closing, you can go through allowing the door to close behind you. If it is not a self closing door, stop when
you are clear of the door and push it closed. If the door opens toward you, hold the knob or bar with one hand and slowly
accelerate in reverse, letting the Amigo do the work for you. When the door is open wide enough, accelerate forward leaving your
hand on the door to keep it free from touching the Amigo and letting go as you pass through the door jamb.
6 1-800-248-9131/ 989-777-0910
F
R
E
Speed range switch
Figure 6
Freewheeling lever
Figure 7
F
R
F
R

(horizontal)
Freewheeling
(vertical)
Forward
position
Reverse
position

Driving on ramps
With the ADA (Americans with Disabilities Act), buildings require ramps for POV (power-operated vehicle) access.
Some have U-turns in the middle where good cornering is required. Take wide swings with your front wheel around
any tight corners so the rear wheels follow a wide arc to stay clear of the corner. When you have stopped while facing uphill,
starting up again simply requires that you apply forward power. Accelerate gently after stopping on an incline.
When proceeding up a ramp or curb, lean forward in your seat for maximum stability and safety. Drive slowly
when going down any ramp or hill to ensure a safe descent.
TRAVELING WITH YOUR AMIGO
Transport
Amigos are not designed or tested for use as seats in private or public transporting
vehicles. Do not transport POVs in vehicles unless folded and placed in the trunk of a
car, or placed in the vehicle and strapped down. Even when strapped down, Amigos
should not be used as seats in private or public transporting vehicles.
USE A SMALL PIECE OF CARPET OR A HEAVY DUTY TOWEL ON VEHICLE BUMPER WHEN LOADING
THE AMIGO INTO THE TRUNK OF A VEHICLE TO PREVENT MARKING OR SCRATCHING OF VEHICLE
FINISH.
To transport your Amigo TravelMate, please refer to page 5 for folding/
unfolding instructions.
Airline travel
Special handling tags are suggested when transporting your Amigo by airlines.

your reservation, notify the airline that you will be requesting escort service.
This will assure that your Amigo will be picked up and delivered at the boarding gate.
For additional helpful hints for airline travel, visit our website at www.myamigo.com.
*Optional lithium batteries require you to take battery pack onboard plane as carry-on luggage.
Public transportation
When utilizing public transportation, do not sit on your Amigo while it is being lifted onto the vehicle or once
the vehicle is in motion.
SAFETY WARNINGS
The driving performance of your Amigo can be influenced by electromagnetic fields, such as those emitted by cell phones and
other devices. We recommend the power on your unit be switched off when using such a device.
  
electromagnetic field emitted from alarm systems in shops (refer to page 13 for additional information).
  
providers in order to maintain safe driving functions.
www.myamigo.com 7

BATTERY INFORMATION
AND CHARGING INSTRUCTIONS
Charging frequency
  
  
  .
Battery information
For maximum range and life, it is recommended to fully charge the batteries before using. Amigos have an overcharge
protection feature, so charging at every opportunity is encouraged. It is a common misconception that batteries should be deeply
discharged before recharging – this is not true for Amigo batteries. Batteries may be damaged if they are deeply discharged and
left sitting.
Battery range depends on driver weight, terrain, temperature and type of
battery used. Charge your batteries daily and make sure the charger cord is
unplugged from the wall outlet before moving your Amigo. Batteries need
charging if the battery indicator light is blinking while operating or if the
battery gauge drops to two bars or less.
Your battery indicator light may blink prematurely when under a heavy power
demand such as an incline. If it is premature, it will stop blinking when the unit

does not stop the blinking, it is time to recharge.
Charging instructions
8 1-800-248-9131/ 989-777-0910
Charging a connected battery
A charging socket is located on the right side of the enclosure near the throttle,
allowing the battery to be charged while connected to the TravelMate. Plug the
round end of the charger into the socket, and plug the AC cord into a wall outlet.
Charging a disconnected battery
If the battery has been removed, plug the round end of the charger into the
socket on top of the battery case, and plug the AC cord into a wall outlet.
The charging status is indicated by an indicator light on the charger. The light will


The battery charger is designed to accept 90-240 volts 50 or 60Hz AC power
input. This makes it possible to charge on any AC electrical system globally.

FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS MAY RESULT IN PERSONAL INJURY OR PROPERTY DAMAGE.
IF YOUR BATTERIES ARE DAMAGED AND A LEAK IS APPARENT, CALL YOUR AUTHORIZED DEALER IMMEDIATELY.
UNDER NO CIRCUMSTANCES SHOULD YOU TOUCH THE BATTERIES IF THEY ARE LEAKING.
TO AVOID DAMAGE TO BATTERIES DURING STORAGE, DO NOT PLACE THEM ENDTOEND
WITH THE POSITIVE + AND NEGATIVE  TERMINALS NEXT TO EACH OTHER FIGURE 6.
Charger standard precautions
  
Batteries generate explosive gases during normal battery operation.
  
  
to an extra-low-voltage electrical system or to charge dry cell batteries.
  
  
To reduce risk of spark:
 
     
charger AC cord to electrical outlet.
     
Break first connection as far away from battery as possible.
  
  
Battery storage
If you remove your batteries from the battery case, put them on a surface that cannot be damaged by acid fumes. Whenever a
battery is charged and discharged through a cycle, it breathes. The breathing of the battery emits acid fumes and may mark
surfaces it rests on for long periods of time.
Store batteries indoors in a dry environment, away from any open flames. Temperature range is 0˚C (32˚F) to 40˚C (104˚F).
www.myamigo.com 9
Figure 6

CLEANING INSTRUCTIONS
Tires: The tires should be cleaned with ordinary kitchen-type cleaners and a damp cloth.

Platform: The platform of the Amigo is constructed of aluminum and coated with a durable automotive type finish.
Use cool water with mild soap to remove dirt and oils. Do not spray the entire vehicle with water. The platform may
be waxed with car body wax and buffed by hand with a soft cloth.
Seat: The vinyl seat can be cleaned with a mild soap or detergent and a damp cloth. A vinyl cleaner
can also be used. Care should be taken not to soak seats, as the interior foam rubber will hold water.
Floor mat: The floor mat should be cleaned with ordinary kitchen-type cleaners and a damp cloth.
Do not use solvents on the floor mat, as they may cause the floor mat material to break down.
KEEP CLEANING SOLVENTS AWAY FROM ELECTRICAL WIRES AND CONNECTIONS.
MAINTENANCE
Minimum maintenance should prevent unnecessary repairs. Check the following:
Daily
Charge batteries daily when the Amigo is used. Charge the batteries until fully charged to ensure
proper battery operation.Monthly
Monthly
 Check and clean battery terminals and the wire connections as needed with a
light piece of emery cloth or brush and soda water.
  
  
  
operating vehicle.
Six months
  
  
  
  
  ide the battery case, particularly at the bottom, for liquid.
Yearly
  
10 1-800-248-9131/ 989-777-0910

Battery maintenance

maintenance-free and are transportable on aircraft, buses, trains, etc. as there is no danger of spillage. By following the charger and
battery procedures, you can expect extended battery life.
Fasteners replacement

replacement parts, we recommend Amigo authorized parts.
Microprocessor controller (MPC)
Do not attempt to service the MPC or related electronic components, as this will void the
warranty.
Circuit breaker replacement instructions
An automatic resetting circuit breaker protects the wiring and battery in the event of a short circuit. If your Amigo stops abruptly,
wait 10 seconds for the circuit breaker to reset. If the breaker does not reset, check for overloads or short circuits.
If you suspect the circuit breaker is defective, use a jumper wire between the two terminals of the breaker.
If the Amigo runs now, replace the circuit breaker.
Battery replacement

and cargo aircraft travel requirements.
  
and remove battery front cover.
  
  
  
  
  
www.myamigo.com 11
10346
9676.11
7773
Par
6427
Automatic resetting circuit breaker
Part number 7441
10.9

DIAGNOSTIC CODES
The Amigo is equipped with a microprocessor controller. This controller has a
built-in diagnostic feature that will cause diagnostic light LEDs (located on either
side of the battery gauge) to flash a numeric code indicating service issues to aid
in diagnosis. When indicating a service problem, the diagnostic light LEDs will
flash, hesitate for a moment, and then flash again. Follow the code listings
below to determine the problem. If the code indicates a service problem,
contact your local service representative or call the Amigo service department
at [phone] for instructions to verify and correct the problem.
**Note: First solution listed for each diagnostic code will x that problem 80% of
the time. Attempt solutions in the order listed.
CODE CAUSE POSSIBLE SOLUTIONS
1-1
1-2
2-1
2-2
2-3
3-1
4-1
4-2
5-1
5-2
5-3
5-4
5-5
EM Brake windings or
connections are shorted
EM Brake windings or
connections are open
Motor windings or connections
are shorted
Motor windings or connections
are open
Power relay short
Over temperature condition
Charger is supplying too
much voltage during the
battery charge cycle
Charger not dropping back
into "oat mode" during
battery charging cycle
MPC drive FETS shorted
MPC regenerative braking FETS
shorted
Throttle potentiometer or
throttle circuitry in fail
band fault

MPC not limiting the electrical
current to the motor
(1) Unplug unit and plug back in
(2) Check brake wiring and connections
(3) Disconnect brake and cycle key. If code changes to 1-2, replace hub motor
 
(1) Unplug unit and plug back in
(2) Check brake wiring and connections
 
 
(1) Check motor wiring and connections
(2) Disconnect motor wires and cycle key, if code changes to 2-2, replace hub motor
 
(1) Check motor wiring and connections
 
 
(1) Check/replace batteries
(2) Check/replace MPC controller
(1) Allow unit to sit idle for 15 minutes, restart and see if code disappears
(2) Ensure EM brake and/or motor is not causing excessive amperage draw
 

(2) If 31 volts or lower, replace MPC controller



 
 
(1) Check to ensure throttle cable is in good condition
(2) Check that throttle moves freely and returns to neutral
 
 
 
Diagnostic light locations

www.myamigo.com 13
ELECTROMAGNETIC INTERFERENCE
RADIO WAVE SOURCES MAY AFFECT POWEROPERATED VEHICLE POV CONTROL. FOLLOW THE WARNINGS
LISTED BELOW TO MINIMIZE YOUR RISK TO EMI.
The driving performance of your Amigo can be influenced by electromagnetic fields, such as those emitted by cell phones and other
devices. We recommend the power on your unit be switched off when using such a device.
Electromagnetic interference (EMI) from radio wave sources
Powered vehicles may be susceptible to electromagnetic interference (EMI), which is interfering electromagnetic energy
emitted from sources such as radio stations, TV stations, amateur radio (HAM) transmitters, two-way radios and
cellular phones. The interference (from radio wave sources) can cause the powered vehicle to release its brakes,

The intensity of the interfering EMI energy can be measured in volts per meter (V/m).
Important information
1. 20 volts per meter (V/m) is a generally achievable and useful immunity level against EMI (as of May 1994). The higher the level, the
greater the protection.
2. The immunity level of this product is not known.
3. In some extreme circumstances, the Amigo's performance may be aected by the electromagnetic eld emitted from alarm systems.
4. The program settings in the controller should only be altered by factory-trained service providers in order to maintain safe driving
functions.
The sources of radiated EMI can be broadly classied into three types
1. Handheld portable transceivers (transmitters-receivers) with antenna mounted directly on the transmitting unit. Examples include:
citizens band (CB) radios, security, police transceivers, cellular telephones and other personal communication devices. Note: Some
cellular devices transmit signals while they are ON, even when not in use.
2. Medium-range mobile transceivers, such as those used in police cars, re trucks and taxis - usually have the antenna mounted on the
outside of the vehicle.
3. Long-range transmitters and transceivers, such as commercial broadcast transmitters (radio and TV broadcast antenna towers)
and amateur (HAM) radios. Note: Other types of handheld devices, such as cordless phones, laptop computers, radios, TV sets and small
appliances such as electric shavers and hair dryers are less likely to cause EMI problems.
Powered vehicle electromagnetic interference (EMI)
Because EMI energy rapidly becomes more intense as one moves closer to the transmitting antenna (source), the EMI elds from
handheld radio wave sources (transceivers) are of special concern. It is possible to unintentionally bring high levels of EMI energy very

Warnings
Follow the warnings listed to reduce the chance of unintended brake release or mobile vehicle movement, which could result in
serious injury.
1.
the vehicle is turned on.
2. Be aware of nearby transmitters, such as radio or TV stations, and avoid close proximity.
3. If unintended movement or brake release occurs, turn the vehicle o as soon as it is safe.
4. Adding accessories or modifying the vehicle may make it more susceptible to interference from radio wave sources. Note: There is no
easy way to evaluate their eect on the overall immunity of the vehicle.
5.noting whether there is a source
of EMI nearby.

TRAVEL MATE 580003 WIRING DIAGRAM

14 1-800-248-9131/ 989-777-0910

TRAVEL MATE 580003 EXPLODED VIEW

www.myamigo.com 15
11507
11517
11311
1193
11534
11503
11501 11502
7600 11508
1254
11506 4269
1069
1040
5209
11520
11535
11509
11521
11515
11522
11512
11681 ST
11682 LITHIUM
11529
9022
11533
10144 11657
11542
11543
11544
11519
11510
11511.20
10346
11337
11553
5514
10516
6227
3622
11513
11514
5893
11530
11292TM3
11531
11680
11504
11557
11505
10973.22
11527
11565
11657
11657
11568
11569
10393
11592
10050
COL
T TO SCALE)
11657
11481.20
11524
4075
10060
11528
6305 10971
10050
10346
6304
11666
10151
9676.11 11665
10970
6699
2315
6427
10134
11681 STATTY ASSEMBLY
7441
7773

PARTS LIST
TravelMate #580003 – February 2013 to Present
Part # Description Qty/unit
1040 Ring, Retaining 5/8 OD Shaft 2
1069 Washer, Shim, 5/8 ID x 7/8 OD x .016 Thk 4
1193 Screw, Hex, 1/4-20 x 3/4 Lg 4
1254 Pin, Spring, 1/8 OD x 1 1/8 Lg 1
2315 Nut, Hex, Nylon Insert, #4-40 2
3622 Nut, Hex, Nylon Insert, 1/4-20 1
4075 Screw, Flat Head Hex Socket, 1/4-20 x 2 Lg 2
4269 Washer, Flat, 5/8 ID x 1 1/8 OD 2
5209 Cap, Wheel, Black 2
5514 Screw, Hex, 1/4-20 x 2 3/4 Lg 1
5893 Washer, Flat, 9/32 ID x 1 OD 1
6227 Nut, Hex, Nylon Insert, #10-24 3
6304 Velcro Dual Lock 400/In 1
6305 Velcro Dual Lock 170/In 1
6427 Wire Asm Battery to Circuit Breaker 2
6699 Screw, Phillips, #4-40 x 1/2 Lg 2
7441 Circuit Breaker, Auto Reset, 25 Amp 1
7600 Nut, Push, 1/4 Stud 2
7773 Cap, Vinyl Insulated 2
9022 Washer, Nylon Shim, 3/8 ID x 11/16 OD x .02 Thk 2
9676.11 Battery, 12 Volt, 9 Ah 2
10050 Bearing Set 1
10060 Nut, Hex, Heavy Walled, 1/4-20 2
10134 Wire Asm Battery to Power Connector 1
10144 Wire Asm Battery to Controller 1
10151 Foam Insert, Adhesive Backed 4
10346 Screw, Phillips, #8 x 3/4 LgType B 8
10393 Ground Wire Asm 1
10516 Boot, Lower Handle 1
10970 Velcro Loop 3
10971 Velcro Hook 3
10973.22 Basket Asm 1
11292TM3 ControllerTravel Mate 3 1
11311 Washer, Lock, 1/4 ID 4
11337 Washer, Flat, 13/64 ID x 1/2 OD 2
11481.20 Band, Retaining, Handle 1
11501 Arm, Front Seat Mount 1
11502 Arm, Rear Seat Mount 1
11503 Shaft, Short, Seat Pivot 3
11504 Shaft, Long, Seat Pivot 1
11505 Spring, Extension 2
11506 Axle, Rear 1
11507 Seat, Folding Vinyl 1
Part # Description Qty/unit
11508 Latch, Seat Adjusting 1
11509 Mat, Standard 1
11510 Cover, Handle Front 1
11511.20 Cover Asm, Handle Rear 1
11512 Pivot Weldment, Steering 1
11513 Pivot Weldment Handle 1
11514 Link, Handle Latch 2
11515 Bumper, Front Wheel 1
11517 Bracket Asm, Seat Upper 1
11519 Throttle, Twist Grip 1
11520 Wire Asm Motor 1
11521 Motor, Hub 8" w/ EM Brake 1
11522 Fork Weldment, Motor 1
11524 Wheel Asm, Rear 9" 2
11527 Screw, Shoulder, #10-24 x 1 Lg 1
11528 Screw, Shoulder, #10-24 x 1 1/2 Lg 2
11529 Screw, Shoulder, 5/16-18 x 1/4 Lg 2
11530 Spring, Compression 3/4 OD x 1 Lg 1
11531 Nut, U-Spring #8 Screw 4
11533 Screw, Set, 5/16-18 x 5/8 Lg 1
11534 Ring, Retaining 1/2 OD Shaft 8
11535 Wire Asm Brake 1
11542 Platform Pacic Blue 1
11543 Platform Cinnamon Red 1
11544 Platform Lime Green 1
11553 Wire Asm, Cntrl/Display 1
11557 Ring, Spiral 2
11565 Handle Grip 1
11568 Seat Cover, Back 1
11569 Seat Cover, Bottom 1
11592 Spacer, Plastic, 1/4 ID x 1/2 OD x 3/4 Lg 2
11657 Kit Trim Travel Mate 3 1
11665 Battery Case 1
11666 Battery Cover 1
11680 Handle Weldment 1
11681 Battery Case Asm Standard 1
11682 Battery Case Asm Lithium 1
16 1-800-248-9131/ 989-777-0910

AMIGO MOBILITY - HEALTHCARE DIVISION
General Warranty Provisions
Amigo Mobility International, Inc. (AMI) warranties the original, completed Amigo it manufactures only to the original owner. If
warranty card or proof of purchase is not received, warranty begins on the date the Amigo was shipped.
The warranties on this page do not cover the failure of any part or accessory due to:
   
   
   
   
   
Warranty Coverage:
AMI will repair or replace a part that is defective in material or workmanship under normal use. AMI may use factory-
remanufactured parts (rather than new parts) for some warranty repairs. Warranty replacement parts are covered for the remainder
of the Amigo unit warranty. AMI covers labor warranty at factory headquarters in Bridgeport, MI for the first 60 days of ownership.
Freight charges are not included under labor warranty.
  
  
  
  
- Damage caused by battery moisture, spillage, or leakage is exclusive of warranty.
- Note - Lithium-ion batteries carry the following warranty:
1) Warranty period is 60 months; beginning when the Amigo healthcare model or batteries are
shipped from AMI factory. Serial number of unit/date code on battery will be required.
2) Warranty covers defects in workmanship and material.
3) Failure constitutes a fully recharged battery with less than 50% of its rated capacity under normal operating/
charging conditions and is covered within the 60 month period.
4) Lithium-ion batteries must be returned to AMI. Upon receipt, batteries will be tested to confirm warranty conditions
are met.
     

our factory in Bridgeport, Michigan.
  
returned at expense of the owner.
  
workmanship.
Customer Satisfaction:
Complete satisfaction with your Amigo is our main goal. If you are not satisfied with any maintenance or repair work completed by
a local Amigo dealership, please follow these two steps:
 
satisfactory solution is found.
 
customer service at 1-800-248-9131. Having the following information available will expedite response time:
    
    
    
This warranty supercedes and is in lieu of all other warranties, expressed or implied, and no person, agent or dealer is authorized to give any
warranties on behalf of AMI, nor to assume for AMI any other liability concerning any of its products unless made in writing and signed by an
official of AMI.
This warranty gives you specific rights, with the possibility of other rights, which vary depending upon your locality.
www.myamigo.com 17

NOTES

NOTES

AMIGO MOBILITY INTERNATIONAL, INC.
Improving Lives Through Mobility®
6693 Dixie Highway, Bridgeport, MI 48722-9725

 
H1322011