Antelope Galaxy 64 Synergy Core User manual

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Antelope Audio Galaxy 64 Synergy Core User Manual
Contents
BEFORE YOU BEGIN............................................................................................................................... 4
System Requirements.........................................................................................................................5
PRODUCT ACTIVATON.......................................................................................................................... 6
Configuring for Windows 10 ............................................................................................................10
Configuring for macOS Mojave 10.14 (or later) ......................................................................... 12
THUNDERBOLT™ 3 FUNCTIONALITY .............................................................................................. 13
Daisy Chaining...................................................................................................................................... 13
Device Charging................................................................................................................................... 13
Backwards Compatibility ..................................................................................................................14
Remote Control ...................................................................................................................................14
ANTELOPE LAUNCHER......................................................................................................................... 15
‘Devices’ Tab .......................................................................................................................................... 15
'Plug-i n s’ Ta b ......................................................................................................................................... 17
' S y ste m ’ Ta b ..........................................................................................................................................18
FRONT PANEL EXPLAINED................................................................................................................. 21
REAR PANEL EXPLAINED .................................................................................................................... 21
TOUCHSCREEN FUNCTIONALITY ................................................................................................... 29
CONTROL PANEL APPLICATION ...................................................................................................... 31
Introduction............................................................................................................................................ 31
Quick Start............................................................................................................................................. 31
Mouse & Keyboard Shortcuts........................................................................................................... 33
Main View .............................................................................................................................................. 33
'S/PDIF & AES' Tab............................................................................................................................ 36
'MONITORS/HEADPHONES' Tab................................................................................................... 36
'SESSION' Ta b ..................................................................................................................................... 36
'INFO' Tab.............................................................................................................................................. 37
'ROUTING' Tab..................................................................................................................................... 38
Routing Matrix - Terminology.................................................................................................... 39
'MIXER' Tab ..........................................................................................................................................40
'HDX' Tab ...............................................................................................................................................41
'A FX' Tab ................................................................................................................................................ 42
'TRIMS' Tab........................................................................................................................................... 43
'METERS' Tab........................................................................................................................................45
GETTING STARTED WITH DANTE® ...................................................................................................46

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Antelope Audio Galaxy 64 Synergy Core User Manual
CUSTOMER SUPPORT INFORMATION ............................................................................................49
MY ANTELOPE AUDIO PRODUCT ISN’T WORKING......................................................................51
LIMITED WARRANTY POLICY............................................................................................................. 53
SAFETY NOTES...................................................................................................................................... 59
TECHNICAL SPECIFICATIONS...........................................................................................................61

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Antelope Audio Galaxy 64 Synergy Core User Manual
64 CHANNELS OF ANALOG AUDIO.
DANTE, HDX & THUNDERBOLT CONNECTIVITY.
ONE DEVICE.
Galaxy 64 Synergy Core is a high-end recording system that connects your entire studio
within a 2U rack space while providing high-fidelity audio and onboard plugin processing
for your most demanding projects. With Dante, HDX and Thunderbolt connectivity, the
world’s first 64-channel AD/DA converter offers unbeatable flexibility when moving sound
around your high-profile production facility, live stage, broadcast, or other enterprise
applications. The interface is designed to be the hub of your entire recording environment
that eliminates the need for any external modules & expansion cards, thus centralizing your
entire setup.

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Antelope Audio Galaxy 64 Synergy Core User Manual
BEFORE YOU BEGIN
Congratulations on your purchase! We would like to turn your attention to the following:
Important!
Despite the unit's extensive touchscreen functionality, the PC/Mac Control Panel
application is the ultimate “mediator” between the Galaxy 64 Synergy Core and your DAW
of choice. To take complete advantage of the unit’s capabilities, you are meant to handle
tasks like gain adjustments, signal routing, effects processing, mixing, and metering from
its intuitive, single-window environment. The resulting audio is routed into your DAW for
recording in formats of your choice, such as multi-track, stem, and two-channel stereo.
Thus, we encourage you to familiarize yourself with the 'Control Panel Application' chapter
before you begin working with the Galaxy 64 Synergy Core. Likewise, a 'Getting started
with Dante®' chapter provides the information needed for a quick and smooth start with
audio networking.
Note that a USB Type-C cable is included in the box. Thunderbolt™ and DigiLink Mini cables
are not included. Feel free to use the included USB Type-C cable for initial computer
connection, registering and setting up your Galaxy 64 Synergy Core. The USB connection
is only used for remote control - the device has no USB audio functionality.

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Antelope Audio Galaxy 64 Synergy Core User Manual
System Requirements
Mac:
•Apple Mac 2012 or newer with Thunderbolt™ port
•Minimum: Mac OS X 10.12 Sierra. Recommended: Mac OS X 11.02 Big Sur
•Available storage space (Minimum 4 GB)
•Memory (RAM): 4 GB minimum (8 GB or more recommended)
Windows:
•PC computer with certified Thunderbolt™ connectivity
•Windows 10 (64-bit) with latest Microsoft Updates
•Available storage space (Minimum 4 GB)
•Memory (RAM): 4 GB minimum (8 GB or more recommended)
•CPU: Intel Core i3™ or AMD FX (Higher recommended)
Additional Information:
•Stable Internet connection is required to download and update your Antelope Audio
Software

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Antelope Audio Galaxy 64 Synergy Core User Manual
PRODUCT ACTIVATON
This Galaxy 64 Synergy Core product activation is a mandatory process required to be
completed on the first run of the interface. It is needed to validate your product warranty
and to gain access to our special software packages and exclusive product offers.
To activate your product, please make sure to follow the instructions listed in this
document. Bear in mind that internet connection is required for successful product
activation.
1. Connect the Galaxy 64 Synergy Core to a Windows or macOS computer.
2. Open your internet browser and navigate to https://antelopeaudio.com/login/
3. Login to the Antelope Audio user area with your e-mail and password. If you don't have
an account, visit https://antelopeaudio.com/sign-up/ to create one.
4. Click on the 'Activate New Device' button.
5. Click on ' Galaxy 64 Synergy Core' from the device list.

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Antelope Audio Galaxy 64 Synergy Core User Manual
6. Download and install the Antelope Launcher application for Windows or macOS.
7. Open the Antelope Launcher application and click on the 'Login' button. Enter the e-
mail and password you used to login into the Antelope Audio user area and click 'Login'.
8. Click on 'Activate device'.
Note: If the Galaxy 64 Synergy Core does not appear in the 'Devices' tab, click on 'Not
seeing your device?' and follow the on-screen instructions.

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Antelope Audio Galaxy 64 Synergy Core User Manual
9. In the Antelope Management Wizard window, choose 'Activate device or assign features'
and click 'Continue'.
10. In the subsequent window, place a checkmark next to 'Register device' and click
'Continue'.
11. Upon successful activation, the final window will read 'Congratulations! You have
successfully activated your device.' Click 'Done' and the activation is finished.
Please proceed with the 'Setting up' chapter below to configure the Galaxy 64 Synergy
Core for use with your Windows or macOS computer.
Note: The Galaxy 64 Synergy Core will be listed in the 'My Hardware' page of the Antelope
Audio user area with its serial number and activation date.

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Antelope Audio Galaxy 64 Synergy Core User Manual
SETTING UP
After online activation is complete, please update the Galaxy 64 Synergy Core to the latest
software and firmware versions available. To do this, simply open Antelope Launcher and
click the 'Update' button below the 'Bundle Version' drop-down menu.
After the update is complete, you can proceed with the instructions for your operating
system.
Need any help? Visit the Antelope Audio Customer Support page, choose your device and
find the required information

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Antelope Audio Galaxy 64 Synergy Core User Manual
Configuring for Windows 10
Windows 10 needs a few tweaks to get everything up and running:
1. Enter the ‘Sounds’ options window from the Control Panel or right-click the speaker icon
in the system tray and choose ‘Open Sound settings’.
2. Make sure the Galaxy 64 Synergy Core is chosen under 'Output' and 'Input'.
Next, click 'Device Properties' under 'Output'. Then, click 'Additional Device Properties'.
3. Enter the ‘Supported Formats’ tab and place checkmarks next to all the available
sample rates:
4. Enter the ‘Enhancements’ tab and disable all enhancements.
5. Enter the ‘Advanced’ tab and choose any of the available “2 channel, 24-bit” modes
from the drop-down menu. Click ‘OK’ to close the window.
6. Back in Sound settings, click 'Device Properties' under 'Input'. Then, click 'Additional
Device Properties'. Enter the 'Enhancements' tab and disable all enhancements. Click 'OK'
to close the window.

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Antelope Audio Galaxy 64 Synergy Core User Manual
Tips
•If you are experiencing interruptions or failure when using your DAW and trying to
playback audio from your OS at the same time, make sure that the device sample
rate matches the one of your DAW session.
•You can disable the device and enable it again from the ‘Playback’ tab to refresh the
driver. This will be similar to disconnecting and re-connecting your device, which
makes Windows reset the playback configuration of the applications you are using.
•In some cases, disabling the ‘Exclusive mode’ functionality from the ‘Advanced’ tab in
‘Playback’ Properties might help when running multiple playback applications at the
same time.
•Disabling the 32kHz sample rate is not mandatory, but it might help in general.
Further Reading
•Antelope Audio Knowledge Base - Windows 10 Optimization

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Antelope Audio Galaxy 64 Synergy Core User Manual
Configuring for macOS Mojave 10.14 (or later)
The new security settings introduced in macOS Mojave 10.14 and later releases may result
in no input signal reaching your DAW, despite having everything set up correctly. These
steps apply when you are using the Galaxy 64 Synergy Core in a DAW for the first time:
1. Launch your DAW and choose Galaxy 64 Synergy Core as the input device.
2. Click 'OK' and your DAW should function normally.
However, if the events above did not occur for some reason, or you are using multiple
DAWs, you must do a manual tweak for each in 'Security & Privacy' settings:
1. Click the 'Apple' symbol and choose 'System Preferences'. Head to the 'Security &
Privacy' settings menu.
2. Click the 'Privacy' tab. In the column on the left, choose ‘Microphone’. Make sure there's
a checkmark next to any DAW you want to use.

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Antelope Audio Galaxy 64 Synergy Core User Manual
THUNDERBOLT™ 3 FUNCTIONALITY
The Galaxy 64 Synergy Core's dual Thunderbolt™ 3 ports enable the following
functionality:
Daisy Chaining
Thunderbolt™ 3 can “daisy chain” devices”. Daisy chaining means that one device can plug
into the end of a chain of devices, one after the other. A basic example would be
connecting the Galaxy 64 Synergy Core to an external hard drive with two Thunderbolt™ 3
ports. One port is occupied by the unit while the other connects to a computer or another
Thunderbolt™ 3 device in the chain.
The following rules are in place:
1. The Thunderbolt™ 3 specification places a limit of up to 6 devices per chain. However,
the 6-device limit does not apply to the following Apple computers:
•2018 MacBook Pro or later
•2018 Mac mini
•2017 iMac Pro
These machines have dual Thunderbolt™ 3 busses and support up to 12 devices per chain.
2. Each device must be powered on for subsequent devices to operate.
3. If a USB or DisplayPort device is plugged directly into the USB-C connector downstream
from any device, the Thunderbolt™ daisy chain is terminated at that point.
4. As Thunderbolt™ bandwidth is shared between daisy chained devices, the available
bandwidth for each device inevitably decreases. Therefore, Antelope Audio cannot
guarantee optimal performance in each and every daisy chain configuration possible.
Device Charging
Galaxy 64 Synergy Core is able to power any Type-C device from its Thunderbolt™ 3
ports. For example, you can power a laptop (e.g. 2016 MacBook Pro or later).

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Antelope Audio Galaxy 64 Synergy Core User Manual
Backwards Compatibility
Thunderbolt™ 3 is backwards-compatible with legacy Thunderbolt™ 2 and Thunderbolt™ 1
connections through the use of a third-party TB 3 to Legacy TB adapter and
corresponding cables. Given all the technical variables involved, we cannot provide singular
instructions for legacy compatibility in this manual. Please get in touch with Customer
Support if you need help setting up.
Remote Control
It is possible to connect the Galaxy 64 Synergy Core to two computers. However, you will
have to assign a primary/recording computer and use the other for the sole purpose of
remote control for the Control Panel application.
Note that simultaneous use of two computers on Thunderbolt™ 3 connections for digital
audio is not possible and should be avoided. However, the source for primary and
secondary computer can be configured.
Use the left Thunderbolt™ port labeled 'USB REMOTE' with a Type-C USB cable to
connect the 'Remote Control' computer.
It is also possible to use your computer strictly for the purposes of remote control. Simply
connect a USB Type-C cable between the left Thunderbolt™ port and the computer. Start
the Galaxy 64 Synergy Core Control Panel and use it to operate the device.

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Antelope Audio Galaxy 64 Synergy Core User Manual
ANTELOPE LAUNCHER
The Antelope Launcher is a streamlined hub for managing and troubleshooting your
Antelope Audio products. The application is organized into the following tabs:
‘Devices’ Tab
All Antelope Audio devices currently connected to your computer are listed in this section.
In this example, we have connected the Orion 32+ | Gen 3. However, the application
functionality is identical for each Antelope device.
The following functionality is available in the 'Devices' tab:
Device Name
Click the black box to enter a name for your device. The device serial number is used by
default. Erasing the name and clicking outside the box reverts to the serial number.
Bundle Version
By default, this drop-down menu shows the most recent software bundle available for your
device. Clicking it shows the currently installed software bundle version and lets you roll-
back to an older build.
To update or change the installed software version, choose your desired Bundle Version,
click the check mark next to the drop-down menu, and click the ‘Update’ button.
Manage
Click to launch the Antelope Registration Wizard. Use it to register or de-register devices
and features (such as AFX2DAW, FPGA FX, HDX Activation and so on).
Device Info
Click to display the following information (useful for troubleshooting):
•Serial number
•Hardware version
•Firmware version

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Antelope Audio Galaxy 64 Synergy Core User Manual
•Control Panel version
•USB/Thunderbolt ™ driver version
•Software Bundle version
Click the information window to close it.
Start Control Panel
Click to start the device’s Control Panel application. You can also click the device’s picture.
Place a check mark next to ‘Autorun’ to have the Control Panel for a specific device launch
automatically when you start Antelope Launcher.
Can't see your device?
If a device is missing from the list, the most common reason is driver conflict. The
Antelope Launcher makes it easy to re-install drivers and troubleshoot. Click "Can't see
your device?" to launch the 'Add Drivers' wizard.
Choose your device and connection type from the drop-down menus, disconnect the
device from your computer, and click ‘Next’ to perform a driver re-install.
Note: If the issue persists, please contact Antelope Audio Customer Support.

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Antelope Audio Galaxy 64 Synergy Core User Manual
'Plug-ins’ Tab
This section lets you install, update, and uninstall Antelope Audio software such as native
mic emulations and AFX2DAW.
By default, the Bundle Version drop-down menus show the most recent software bundle
available for each product. Clicking the menu shows the currently installed software bundle
version and lets you roll-back to an older build.
To update or change the installed software version, choose your desired Bundle Version,
click the check mark next to the drop-down menu, then click the ‘Update’ button.

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Antelope Audio Galaxy 64 Synergy Core User Manual
'System’ Tab
Here, you can do the following:
•Update or roll-back the Manager Server, USB and Thunderbolt™ Driver versions.
Choose your desired Bundle Version from the drop-down menu, click the check
mark, then click the ‘Update’ button.
•Restart the Manager Server and enable/disable remote connections from other
computers on your network.
•Install the Antelope Audio Thunderbolt™ driver. Choose a Bundle Version from the
drop-down menu, click the check mark, then click the ‘Update’ button.
•Uninstall the Antelope Audio Thunderbolt™ and/or USB driver(s) present on your
system.
Login button

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Antelope Audio Galaxy 64 Synergy Core User Manual
Click and enter your Antelope Audio username and password, then click ‘Login’. If you don't
have an Antelope Audio account, click ‘Register’ and follow the on-screen instructions.
Settings button
Click to open the Settings window.
Here, you can do the following:
•Click ‘View Logs’ to view, save, and send activity logs to Antelope Audio Customer
Support.
•Click 'Advanced' to enable or disable automatic updates for each of the following:
-Device firmware
-USB Driver