Antelope Galaxy 32 Synergy Core User manual

CONTENTS
BEFORE YOU BEGIN 4
System Requirements 6
PRODUCT ACTIVATION 7
Configuring for Windows 10 9
Configuring for macOS (10.14 and later) 10
ANTELOPE LAUNCHER 12
‘Devices’ Tab 12
'System’ Tab 15
FRONT PANEL EXPLAINED18
REAR PANEL EXPLAINED 22
CONTROL PANEL APPLICATION 30
Introduction 30
Mouse & Keyboard Shortcuts 31
Main View 1 31
'S/PDIF' View 34
'ADAT' View 34
'MONITORS' View 35
'SESSION' View 35
'INFO' View 37
Main View 2 37
'ROUTING' view 38
'MIXER' view 40
AuraVerb 41
'HDX' view 44
'AFX' view 46
'TRIMS' view 48
'METERS L' and 'METERS R' views 48

GETTING STARTED WITH HDX 49
GETTING STARTED WITH DANTE® 53
THUNDERBOLT™ 3FUNCTIONALITY 56
Daisy Chaining 56
Device Charging 56
Backwards Compatibility 57
CUSTOMER SUPPORT INFORMATION 58
MY ANTELOPE AUDIO PRODUCT ISN’T WORKING. 60
TECHNICAL SPECIFICATIONS 70

BEFORE YOU BEGIN
Congratulations on your purchase! We would like to turn your attention to the following:
Galaxy 32 Synergy Core is a multi-channel audio interface and high-end AD/DA converter
for professional recording studios and high-profile production facilities. The interface
builds upon Antelope Audio’s award-winning Orion 32 line - bringing 32 channels of analog
I/O, industry-standard HDX, Thunderbolt™ and Dante® digital connectivity, and Synergy
Core processing to a 1U rack-mountable chassis.
Along with the comprehensive I/O, the Galaxy 32 Synergy Core features high-resolution
conversion and 64-bit AFC™ clocking so your recording system can sound better than
ever. Experience a new level of detail in your recordings and enjoy wider soundstage for an
exceptional stereo image in audio playback.
The 1U box fits perfectly in high-end audio installations that need to transfer audio over
long distance or are simply short on rack space but need to track all audio simultaneously.
The versatile interface fuses multiple devices into one by combining a converter, digital
patch bay, Dante® system and MADI, HDX and Thunderbolt™ 3 interface.
Important!
The PC/Mac Control Panel application is the ultimate “mediator” between the Galaxy 32
Synergy Core and your DAW of choice. To take complete advantage of the unit’s
capabilities, you are meant to handle tasks like level adjustments, signal routing, effects

processing, mixing, and metering from its intuitive, single-window environment. The
resulting audio is routed into your DAW for recording in formats of your choice, such as
multi-track, stem, and two-channel stereo.
Thus, we encourage you to familiarize yourself with the 'Control Panel Application'
chapter before you begin working with the Galaxy 32 Synergy Core. Likewise, a 'Getting
started with Dante®' chapter provides the foundation for a quick start with audio
networking.
Should you ever find yourself struggling, do not hesitate to contact our Customer Support
team over phone, live chat and our ticket system. You can also visit Antelope Audio on
Yo uTu b e and explore our video tutorials or join the Antelope Audio Users Facebook group
and ask for advice. The Knowledge Base is also a valuable source of information.
We hope you will enjoy working with the Galaxy 32 Synergy Core.
Best wishes,
Team Antelope

System Requirements
Mac:
•Apple Mac 2012 or newer with Thunderbolt™ port
•Minimum: Mac OS X 10.12 Sierra. Recommended: Mac OS X 11.02 Big Sur
•Available storage space (Minimum 4 GB)
•Memory (RAM): 4 GB minimum (8 GB or more recommended)
Windows:
•PC computer with certified Thunderbolt™ connectivity
•Windows 10 (64-bit) with latest Microsoft Updates
•Available storage space (Minimum 4 GB)
•Memory (RAM): 4 GB minimum (8 GB or more recommended)
•CPU: Intel Core i3™ or AMD FX (Higher recommended)
Additional Information:
•Stable Internet connection is required to download and update your Antelope Audio
software
•The device does not come with a Thunderbolt cable included

PRODUCT ACTIVATION
This Galaxy 32 Synergy Core product activation is a mandatory process required to be
completed on the first run of the interface. It is needed to validate your product warranty
and to gain access to our special software packages and exclusive product offers.
Please note that the mandatory device activation procedure requires an active Internet
connection on your computer. Activating an Antelope Audio device offline is not possible.
1. Connect the provided power supply to the power connector on the Galaxy 32 Synergy
Core's rear panel. Connect the power plug to an AC/DC mains outlet.
Note: The switching power supply automatically accommodates mains electricity in any
country. Always use the provided power supply to prevent accidental damage.
2. Connect the Galaxy 32 Synergy Core to your Windows or Mac computer using a
Thunderbolt™ 3 cable (not included).
Note: Legacy Thunderbolt™ connections are possible using third-party adapters and
corresponding cables.
3. For Pro Tools Ultimate, connect the Galaxy 32 Synergy Core to your HDX system with
DigiLink Mini cables (not included).
4. For Dante® audio-over-IP functionality, connect the Galaxy 32 Synergy Core to your
computer or network switch with a standard Cat5 or Cat6 ethernet cable.
Notes:
●The Thunderbolt™ connection is required to have the Galaxy 32 Synergy Core
recognized by the Antelope Launcher and Control Panel applications at all times.
●Gigabit Ethernet is required to take complete advantage of the Galaxy 32 Synergy
Core's Dante® capabilities. For more information about Dante® connectivity, please
refer to the official documentation.

5. Open your internet browser and navigate to https://antelopeaudio.com/login/
6. Login to the Antelope Audio user area with your e-mail and password. If you don't have
an account, visit https://antelopeaudio.com/sign-up/ to create one.
7.Click on the 'Activate New Device' button.
8. Click on 'Galaxy 32 Synergy Core' from the device list.
9.Download and install the Antelope Launcher application for Windows or macOS.
10.Open the Antelope Launcher application and click on the 'Login' button. Enter the
e-mail and password you used to login into the Antelope Audio user area and click 'Login'.
11. Click on 'Activate device' to open the Antelope Management Wizard.
Note: If the Galaxy 32 Synergy Core does not appear in the 'Devices' tab, click on 'Not
seeing your device?' and follow the on-screen instructions.
12. In the Antelope Management Wizard, choose 'Activate device or assign features' and
click 'Continue'.
13.In the subsequent window, place a checkmark next to 'Register device' and click
'Continue'.
14.Upon successful activation, the final window will read 'Congratulations! You have
successfully activated your device.' Click 'Done' and the activation is finished.

Please proceed with the 'Setting up' chapter below to configure the Galaxy 32 Synergy
Core for use with your Windows or macOS computer.
Note: The Galaxy 32 Synergy Core will be listed in the 'My Hardware' page of the Antelope
Audio user area with its serial number and activation date.
After online activation is complete, please update the Galaxy 32 Synergy Core to the latest
software and firmware versions available. To do this, simply open Antelope Launcher and
click the 'Update' button below the 'Bundle Version' drop-down menu.
After the update is complete, you can proceed with the instructions for your operating
system.
Configuring for Windows 10
Windows 10 needs a few tweaks to get the Galaxy 32 Synergy Core up and running:
1. Enter the ‘Sounds’ options window from the Control Panel; or right-click the speaker
icon in the system tray and choose ‘Open Sound settings’.
2. Make sure the Galaxy 32 Synergy Core is chosen under 'Output' and 'Input':
3. Click 'Device Properties' under 'Output'. Then, click 'Additional Device Properties'.
4. Enter the ‘Supported Formats’ tab and place checkmarks next to all the available
sample rates.
5. Enter the ‘Enhancements’ tab and disable all enhancements.
6. Enter the ‘Advanced’ tab and choose any of the available “2 channel, 24-bit” modes
from the drop-down menu. Click ‘OK’ to close the window.

7. Back in Sound settings, click 'Device Properties' under 'Input'. Then, click 'Additional
Device Properties'. Enter the 'Enhancements' tab and disable all enhancements. Click 'OK'
to close the window.
Tips
●If you are experiencing interruptions or failure when using your DAW and trying to
playback audio from your OS at the same time, make sure that the device sample
rate matches the one of your DAW session.
●In some cases, disabling the ‘Exclusive mode’ functionality from the ‘Advanced’ tabs
might help when running multiple playback applications at the same time.
●Disabling the 32kHz sample rate isn’t mandatory, but it might help in general.
Further Reading
●Antelope Audio Knowledge Base - Windows 10 Optimization
Configuring for macOS (10.14 and later)
The security settings in macOS (10.14 and later) may result in no input signal reaching your
DAW, despite having everything set up correctly.
These steps apply when you are using the Galaxy 32 Synergy Core in a DAW for the first
time:
1.Launch your DAW and choose Galaxy 32 Synergy Core as the input device.The following
dialog box will appear (if using Ableton Live 10 Suite, for example):

2.Click 'OK' and your DAW should function normally.
However, if the events above did not occur for some reason, or you are using multiple
DAWs, you must do a manual tweak for each in 'Security & Privacy' settings:
1. Click the 'Apple' symbol and choose 'System Preferences'. Head to the 'Security &
Privacy' settings menu.
2. Click the 'Privacy' tab. In the column on the left, choose ‘Microphone’. Make sure there's
a checkmark next to any DAW you want to use.
Note: You may have to click the padlock symbol in the bottom left corner and enter your
password to make changes.

ANTELOPE LAUNCHER
The Antelope Launcher is a streamlined hub for managing and troubleshooting your
Antelope Audio products. The application is organized into the following tabs:
‘Devices’ Tab
All Antelope Audio devices currently connected to your computer are listed in this section.
The following functionality is available in the 'Devices' tab:
Device Name
Click the black box to enter a name for your device. The device serial number is used by
default. Erasing the name and clicking outside the box reverts to the serial number.
Bundle Version
By default, this drop-down menu shows the most recent software bundle available for your
device. Clicking it shows the currently installed software bundle version and lets you roll-
back to an older build.
To update or change the installed software version, choose your desired Bundle Version,
click the check mark next to the drop-down menu, and click the ‘Update’ button.
Manage

Click to launch the Antelope Registration Wizard. Use it to register or de-register devices
and features (such as AFX2DAW, FPGA FX, HDX Activation and so on).
Device Info
Click to display the following information (useful for troubleshooting):
●Serial number
●Hardware version
●Firmware version
●Control Panel version
●USB/Thunderbolt ™ driver version
●Software Bundle version
Click the information window to close it.
Start Control Panel
Click to start the device’s Control Panel application. You can also click the device’s picture.
Place a check mark next to ‘Autorun’ to have the Control Panel for a specific device launch
automatically when you start Antelope Launcher.
Can't see your device?
If a device is missing from the list, the most common reason is driver conflict. The
Antelope Launcher makes it easy to re-install drivers and troubleshoot. Click "Can't see
your device?" to launch the 'Add Drivers' wizard.

Choose your device and connection type from the drop-down menus, disconnect the
device from your computer, and click ‘Next’ to perform a driver re-install.
Note: If the issue persists, please contact Antelope Audio Customer Support.
'Plug-ins’ Tab

This section lets you install, update, and uninstall Antelope Audio software such as native
mic emulations and AFX2DAW.
By default, the Bundle Version drop-down menus show the most recent software bundle
available for each product. Clicking the menu shows the currently installed software bundle
version and lets you roll-back to an older build.
To update or change the installed software version, choose your desired Bundle Version,
click the check mark next to the drop-down menu, then click the ‘Update’ button.
'System’ Tab
Here, you can do the following:
●Update or roll-back the Manager Server, USB and Thunderbolt™ Driver versions.
Choose your desired Bundle Version from the drop-down menu, click the check
mark, then click the ‘Update’ button.
●Restart the Manager Server and enable/disable remote connections from other
computers on your network.
●Install the Antelope Audio Thunderbolt™ driver. Choose a Bundle Version from the
drop-down menu, click the check mark, then click the ‘Update’ button.

●Uninstall the Antelope Audio Thunderbolt™ and/or USB driver(s) present on your
system.
Login button
Click and enter your Antelope Audio username and password, then click ‘Login’. If you don't
have an Antelope Audio account, click ‘Register’ and follow the on-screen instructions.
Settings button
Click to open the Settings window.

Here, you can do the following:
●Click ‘View Logs’ to view, save, and send activity logs to Antelope Audio Customer
Support.
●Click 'Advanced' to enable or disable automatic updates for each of the following:
-Device firmware
-USB Driver
-Control Panel
-Effects
-Thunderbolt™ driver
Make your selection(s) in the drop-down menu(s) and click 'OK'.
●Click ‘Network’ to view network status and logs.

FRONT PANEL EXPLAINED
The Galaxy 32 Synergy Core front panel features the following items (left to right):
Internal clock indicator
Lights up when the Galaxy 32 Synergy Core is locked to its internal clock signal generator.
Atomic clock indicator
Lights up when the Galaxy 32 Synergy Core is locked to an external Antelope Audio
10M/10MX Atomic Clock.
Display L (left), display R (right), and controls
The Galaxy 32 Synergy Core's dual color display screens, stepped jog wheel, and function
keys provide an alternative to the PC/Mac Control Panel application for many aspects of
the interface's functionality.
By default, Display L (left) shows the following information:
•Sync (Clock) source – Internal clock, External clock, ADAT (2x, 4x), MADI (2x, 4x),
S/PDIF, HDX (Internal clock), HDX (Loop Sync)
•Lock indicator – lights up when the Galaxy 32 Synergy Core is locked.
•Peak meters for up 32 audio channels from an audio source of your choice.

By default, Display R (right) shows the following information:
•Current device sample rate – 32kHz to 192kHz.
•Thunderbolt indicator – shown when the Galaxy 32 Synergy Core is connected to a
computer via Thunderbolt.
•Peak meters for up to 32 audio channels from an audio source of your choice.
The jog wheel has the following functionality by default:
•Turn clockwise or counter-clockwise to adjust the volume of the line or monitor
outputs (in dB).
•Press the jog wheel to mute or un-mute the line or monitor outputs.
•Menu navigation. When inside a menu, turn the jog wheel to choose menu entries.
Press the jog wheel to confirm.
The left function key has the following functionality:
•When Display L shows peak meters for an audio source with more than 16 audio
channels, press the left function key to switch between peak meters for audio
channels 1 – 16 and 17 – 32.
•When you are adjusting output volume by turning the jog wheel, press the left
function key to switch between the line and monitor outputs.
•Press and hold the left function key to enter Menu 1, shown on Display L. Turn the
jog wheel to select an entry. Press the jog wheel to confirm. Press the left function
key again to exit the menu.
Menu 1 has the following key functionalities and settings:
•Sync Source – choose the current sync (clock) source. The following choices are
available: Internal clock, External clock, ADAT (2x, 4x), MADI (2x, 4x), S/PDIF, HDX
(Internal clock), HDX (Loop Sync).
•Sample Rate – choose the current device sample rate. The following choices are
available: 32kHz, 44.1kHz, 48.0kHz, 88.2kHz, 96.0kHz, 176.4kHz, 192kHz. Make sure
your choice matches the DAW and operating system sample rates.
•Peak Meter – choose the audio source for the peak meters shown on Display L. Up
to 32 peak meters are available for metering source. When Display L shows peak
meters for an audio source with more than 16 audio channels, press the left

function key to switch between peak meters 1 – 16 and 17 – 32. The following
choices are available: Line out, Monitor, DAW In, DANTE Out, HDX Out, MADI Out,
ADAT Out, S/PDIF Out, AFX In, MIX 1 In, MIX 2 In, MIX 3 In, MIX 4 In.
•Monitor Mode – choose to monitor in stereo or sum the monitor outputs to mono.
•Loop Sync Out – choose the Loop Sync signal output. The following choices are
available: WC Out 1, WC Out 2.
•HDX Settings – choose the HDX latency compensation mode. The following choices
are available: Auto, Manual, None.
•MADI S-MUX – toggle S-MUX for the MADI digital inputs and outputs.
•ADAT S-MUX – toggle S-MUX for the ADAT digital inputs and outputs.
The right function key has the following functionality:
•Press and hold the right function key to enter Menu 2, shown on Display R. Turn the
jog wheel to select an entry. Press the jog wheel to confirm. Press the right
function key again to exit the menu.
Menu 2 has the following key functionalities and settings:
•Peak Meter - choose the audio source for the peak meters shown on Display R. Up
to 32 peak meters are available for metering source. When Display R shows peak
meters for an audio source with more than 16 audio channels, press the right
function key to switch between peak meters 1 – 16 and 17 – 32. The following
choices are available: Line out, Monitor, DAW In, DANTE Out, HDX Out, MADI Out,
ADAT Out, S/PDIF Out, AFX In, MIX 1 In, MIX 2 In, MIX 3 In, MIX 4 In.
•Monitor Trim – choose an audio signal trim value for the monitor outputs (17dBu -
22dBu). By default, this option is set to 22dBu. Trim can be used to compensate for
the perceived volume differences between two or more sets of speakers so that
they produce the same perceived volume level.
•Line Out Trim - choose an audio signal trim value for the line outputs (17dBu -
22dBu). By default, this option is set to 22dBu.
•Line In Trim - choose an audio signal trim value for the line inputs (17dBu - 22dBu).
By default, this option is set to 22dBu.
•S/PDIF Gain – the Galaxy 32 Synergy Core lets you adjust input gain for the Left
and Right S/PDIF digital audio input channels independently. Turn the jog control to