ANZ HealthPay User manual



Medicare Claiming Operating Guide

2

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  

ANZ HealthPay Medicare Claiming Merchant Operating Guide 3





















1.1 MERCHANTAGREEMENT








1.2 IMPORTANTCONTACTDETAILSFOR
PRACTITIONERS

 

 

 

 

 

 

 
 
1.3 IMPORTANTCONTACTDETAILSFOR
CLAIMANTS
 

 

 




 
   


ANZ HealthPay Medicare Claiming Merchant Operating Guide
4

2.1 PATIENTCLAIMS

 
 
 



2.1.1PaidPatientClaim








2.1.2PartiallyPaidPatientClaim
















2.1.3UnpaidPatientClaim















2.2 BULKBILLCLAIMS











2.3 MEDICALPRACTITIONER











ANZ HealthPay Medicare Claiming Merchant Operating Guide ANZ HealthPay Medicare Claiming Merchant Operating Guide 5

3.1 PATIENTSANDCLAIMANTS











3.2 BANKACCOUNTS





3.3 OPTIONALFIELDS















3.4 MEDICAREEASYCLAIMREFERENCE
GUIDE






3.5 EXPRESSCLAIMS






 
 
 
 
3.6 RECEIPTS


















3.7 INELIGIBLECLAIMSANDERROR
CODES











ANZ HealthPay Medicare Claiming Merchant Operating Guide
6
3.8 MEDICAREEASYCLAIMTIME-OUT




































3.9 SYSTEMUNAVAILABILITY







ANZ HealthPay Medicare Claiming Merchant Operating Guide ANZ HealthPay Medicare Claiming Merchant Operating Guide 7

4.1 ADDINGTERMINALOPERATORIDS.


































ANZ HealthPay Medicare Claiming Merchant Operating Guide
8













 

 









4.2 MODIFYINGTERMINALOPERATORIDS.















ANZ HealthPay Medicare Claiming Merchant Operating Guide ANZ HealthPay Medicare Claiming Merchant Operating Guide 9

 

 






4.3 REMOVINGTERMINALOPERATORIDS.



















4.4 PRINTINGANOPERATORLIST









ANZ HealthPay Medicare Claiming Merchant Operating Guide
10

















5.1 SERVICESSETUP


























ANZ HealthPay Medicare Claiming Merchant Operating Guide ANZ HealthPay Medicare Claiming Merchant Operating Guide 11











 
 
 
 







5.2 PROVIDERSETUP





















ANZ HealthPay Medicare Claiming Merchant Operating Guide
12


























 














ANZ HealthPay Medicare Claiming Merchant Operating Guide ANZ HealthPay Medicare Claiming Merchant Operating Guide 13















5.3 MBSITEMSETUP


























ANZ HealthPay Medicare Claiming Merchant Operating Guide
14





















 
 
 











5.4 OTHERSETTINGS



ANZ HealthPay Medicare Claiming Merchant Operating Guide ANZ HealthPay Medicare Claiming Merchant Operating Guide 15










































ANZ HealthPay Medicare Claiming Merchant Operating Guide
16











































 
 
 

















ANZ HealthPay Medicare Claiming Merchant Operating Guide ANZ HealthPay Medicare Claiming Merchant Operating Guide 17






6.1 FORAPPROVEDFULLYPAIDPATIENTCLAIMS



 

 
 

 
 
 
 


















6.2 FORUNPAIDORPART-PAIDCLAIMS




6.3 FORBULKBILL


 
 


 
 



































ANZ HealthPay Medicare Claiming Merchant Operating Guide
18

7.1 UPDATINGDETAILSFORPROVIDERS
ANDMBSITEMNUMBERS








7.2 UPDATINGDETAILSONREPLACEMENT
TERMINALS








7.3 RECONCILINGBULKBILLCLAIMSAND
PAYMENTS















7.4 LSPNSETUP


 

 

 





7.4.1TogototheLSPNsetupmenu:
 
 

 
 
 
7.4.2ToaddnewLSPNs
 
 
 

 


 


 

7.4.3ToeditLSPNdetails
 

 

 
 


7.5 EQUIPMENTSETUP





7.5.1TogototheEquipmentSetupmenu:
 
 

 
 
 

ANZ HealthPay Medicare Claiming Merchant Operating Guide ANZ HealthPay Medicare Claiming Merchant Operating Guide 19
7.5.2Toaddnewequipment
 
 

 

 


 


 

7.5.3Toeditequipmentdetails
 

 

 
 


7.6 REFERRINGANDREQUESTING
PROVIDERSETUP












7.6.1TogototheReferringandRequesting
ProviderSetupmenu:
 
 

 
 
 

7.6.2ToaddnewReferringandRequesting
Providers
 

 
 

 


 


 




7.6.3ToeditReferringandRequestingProvider
details
 

 

 
 



7.7 SPCIDSETUP




7.7.1TogototheSCPIDSetupmenu:
 
 

 
 
 
7.7.2ToaddnewSCPIDs
 
 
 
 


 




ANZ HealthPay Medicare Claiming Merchant Operating Guide
20
7.7.3ToeditSCPIDdetails
 

 

 
 


7.8 RECEIPTSETUP



7.8.1TochangeReceiptsettings:
 

 

 
 

 

 

 
 








Claimant











 



 



CEVRequest









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