Aprilaire AUV24V User manual

INSTRUCTION MANUAL
Installed By: Installer Phone: Date Installed:
Model AUV24V
Residential UVC Coil Cleaner
READ AND SAVE THESE INSTRUCTIONS
NEVER EXPOSE EYES OR SKIN TO AN OPERATING UV LAMP
IMPORTANT SAFETY INSTRUCTIONS
Read and follow all instructions contained in the manual before using the product. Read the maintenance instructions before
opening the UV unit or system. Failure to comply with these instructions may result in injuries or damage to the UV unit or system.
ALL RIGHTS RESERVED. AUGUST 2022 V.1 (PHOTOS ILLUSTRATING PRODUCTS ARE NON CONTRACTUAL)
UVC
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1. Installation and servicing of UV units or systems (in an air conditioning system or not) can be hazardous. Only trained and
qualied service personnel should install, repair or service equipment.
2. Untrained personnel can perform basic maintenance functions such as replacing the lamp. All other operations should be
performed by trained service personnel.
CAUTION: UNIT IS NOT A TOY. KEEP AWAY FROM UNSUPERVISED CHILDREN. DO NOT LEAVE CHILDREN UNATTENDED WITH THE UNIT.
3. DO NOT hang onto the UV unit or system.
4. When installing or servicing an overhead UV unit or system, be careful not to fall off the stepladder. Furthermore, make sure the UV
unit or system latches are always in place to prevent falling parts.
5. Units that are obviously damaged must not be operated.
6. CAUTION: When working on the UV unit or system, observe precautions on the literature, tags and labels attached to the UV unit or
system, and all other safety precautions considered as best practices in the HVAC industry, if applicable.
7. When applicable, local regulation may comprise more restrictive installation and/or certication requirements. The
aforementioned requirements prevail on those of this document and the installer agree to conform to these at his own
8. Follow all the safety instructions outlined in this document and respect all local and national codes applicable.
9. All UV units or systems contain a UV-C source. Damage to the housing or unintended use of the UV unit or system may result in
harmful UV-C leaks. UV-C may, even in little doses, cause harm to the eyes and skin.
10.Never expose eyes or skin to an operating UV lamp.Therefore, before installing or performing maintenance on the UV unit
or system, TURN OFF AND DISCONNECT the UV unit or system from all power sources (there may be more than one switch to
disconnect) and also disconnect the HVAC system, is applicable.
WARNING
High voltage may cause serious injury from electrical shock. Disconnect power to the furnace/air handler before starting
installation.
11. UV light can cause color changes or structural degradation of plastics, rubber, and other non-metallic materials used in the HVAC
system.
• Install lamp in a location that prevents exposure to these materials or shield them with aluminum tape or sheet metal.
• Do not install within 6ft of ex duct.
• Do not install near the HVAC air lter.
12.When installing or performing maintenance on the UV unit or system, it is recommended to wear safety gloves. In order to avoid
reduced performance of lamp(s), do not touch lamp glass without gloves.
13.Just like conventional uorescent lamps, UV lamps contain a small quantity of mercury: if a lamp breaks, clean and dispose of
with care. UV lamps can be disposed/recycled after use in the same way as any other uorescent lamps. Contact and follow the
specic instructions of your local and national authorities.
14.Use only specied AprilAire branded replacement UV lamps for your UV unit or system. Use of any other lamps will void your
warranty and can result in damage to the UV unit or system.
15.This AprilAire UV unit is not waterproof. DO NOT INSTALL OUTDOORS OR IN WET LOCATION.
16.The use of a UV unit or system is a supplement to and not a substitute for standard infection control practices; users must
continue to follow all current infection control practices, including those related to the cleaning and disinfection of environmental
surfaces.
17. Check for existing holes in duct and repair prior to installation.
18.Always TURN OFF AND DISCONNECT the HVAC unit / system before attempting any service
19. Ensure ANY drilled holes and fasteners do not damage the AC EVAP Coil, Lines or any other components in the area.
For any inquiries, issues or concerns on a UV unit or system, contact:
AprilAire Customer Support: aprilaire.com/contact or Call: 800.334.6011
SAVE THESE INSTRUCTIONS
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TABLE OF CONTENTS
IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
ABOUT THE PRODUCT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
How it Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
OPTIONAL ACCESSORIES AND KITS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
SETUP & INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
What you Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
What’s Included . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Step by Step Installation Guide – Exterior Bracket Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Step by Step Installation Guide – Interior Magnet Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
How to Operate your Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
How to Read the Ballast LED Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
MAINTENANCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Lamp Replacement and Timer Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
How to Clean your Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Electrical Ratings, Power Consumption & Available Voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Problems & Solutions Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
CUSTOMER SERVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
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ABOUT THE PRODUCT
HOW IT WORKS
When a bio-lm (a coating of microbial growth) covers a coil, it acts as an adhesive, attracting dirt and coating the ns of the coil.
This results in an odor emanating from the equipment and a loss in energy efciency as the equipment must work harder to provide
the same air temperature. Installed on the air conditioning’s evaporator coil, the AUV24V keeps the system running at top efciency,
saving you electricity, and preventing the coil from becoming a source of bad air quality and bad odor.
The UVC (254 nm) wavelengths produced by AprilAire UV units and systems are the same as the ultraviolets produced by the Sun. The
UVC attacks the micro-organisms on a molecular level deactivating the contaminants. Unlike conventional UVC Lamps on the market,
AprilAire UV units and systems use a process designed to deliver the maximum UV dosage to the moving airstream or surface.
CAUTION: Never expose eyes or skin to an operating UVC Lamp.
OPTIONAL ACCESSORIES AND KIT
• Step Down Transformer (AC) to convert a regular outlet (120
VAC) to 24 VAC if the necessary power (20VA minimum) is
not available from your HVAC System: 120 VAC to 24 VAC
40VA AprilAire Part Number: 8029
For instruction manuals or information about your optional
accessories and/or kits, please contact: AprilAire Customer
Support: Aprilaire.com / contact or Call: [phone]
SETUP & INSTALLATION: UV-C LAMP
WHAT YOU WILL NEED:
• Utility knife
• Marker
• 3/8” uted drill bit
• Phillips # 2 screwdriver
• Power Drill
• ¼” Nut Driver
• 1” stepped metal drill bit
• Measuring Tape
• 18 gauge wiring and connectors
WHAT’S INCLUDED:
• Lamp Housing Assembly
• UVC Lamp
• Ballast
• UV caution decal
• Maintenance decal
• Pair of cotton gloves
• 2 self-tap Phillips screws
• 2 short Phillips screws
• 1 long Philips screw
• 6 hex head sheet metal screws
• Lamp retainer ring
• Viewing port insert
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CAUTION
Handle your product with care to avoid breaking parts. Make sure you have a free and safe space to unpack,
install and setup your product. Tighten all fasteners by hand taking care not to leave loose or overtighten. Conrm you have
access to the necessary power source for the product requirements (see unit or system label).
STEP BY STEP INSTALLATION GUIDE – EXTERIOR BRACKET METHOD
1. IMPORTANT WARNINGS PRIOR TO BEGINING INSTALLATION
a. Never look at UVC Lamp while energized
b. Disconnect and turn off power to all HVAC equipment
prior to installation
c. Ensure adequately clear space exists behind mounting
points, selected lamp location, screws, and potential
overshooting of drill bits when puncturing sheet metal.
d. Do not over tighten screws as they may lose their holding
power and lead to improper installation
2. Clear working area and unpack all included equipment from
box; set aside on clear working space. Lamp should remain
in cardboard sleeve for protection until installed into bracket.
3. Mark appropriate lamp installation position relative to the
evaporator coil. Please reference image 90-2737 for UVC
lamp placement in relation to the coil. The location should
also be centered on the ductwork for even light distribution.
Ensure enough free space for the main mounting bracket
and power cord is present on exterior of sheet metal.
a. When installing the UV lamp in an air handler, position
a single lamp off-center to avoid interference with the
blower as shown in Option 1. If installing on the front face
of the unit, install (2) UV lamps on either side of the A-coil
as shown in Option 2.
4. Locate appropriate ballast installation position relative to
lamp installation position. Ensure this position will be within
reach of the ballasts power cord once installed. Conrm
access to 24V AC power is available to be connected after
ballast installation (if unavailable, a separately sold AC
transformer is recommended). Mark screw hole mounting
points for future reference.
5. Mark appropriate UV shielded view port position relative to
lamp location. The view port should be placed 3-12 inches
away from light source with direct line of sight to allow for
monitoring of lamp status when unit is powered on. Only
visible spectrum blue light will pass through this view port,
while the damaging UV light is completely blocked.
6. Drill a 1-inch hole at the marked lamp installation location
using the stepped drill bit. Ensure adequately clear space
exists behind drilling location to prevent potentially
damaging other equipment when puncturing sheet metal.
7. Mount the back plate to the ductwork using included
self-tapping sheet metal screws. The at side of the bracket
should contact the ductwork. Ensure the center lamp
hole aligns with the newly drilled hole to allow for lamp
installation. Orient bracket housing into desired nal position
and secure with sheet metal screws in 2 mounting through
holes.
8. Mount UVC Lamp in housing assembly. Start by lightly
threading 2 included Philips screws into the lamp retainer
mounting points, allow enough space for retainer ring
plate to slide under screw head. Carefully cut open lamp
packaging and put on protective gloves. Insert the
90-2737
90-2740
Option 1
Option 2
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non-power terminal end of the lamp though the center
lamp hole until contact is made with the shaft ange.
Align retainer ring mounting slot with previously installed
screws and compress the lamps shaft shoulder between
the retainer ring and mounting plate. Twist the retainer ring
so that the screw shafts contact the opposite end of the
mounting slots. Tighten down screws by hand.
a. ONLY handle lamp with clean gloves. If lamps surface
becomes contaminated, clean with isopropyl alcohol.
9. Mount ballast at previously marked position. Align the
ballast into desired nal position before securing with sheet
metal screws at mounting points. Ensure adequately clear
space exists behind drilling location to prevent potentially
damaging other equipment when puncturing sheet metal.
10.Apply included informative and warning stickers in a clearly
visible location near the lamp and ballast.
11. Drill a 3/8” hole for the view port using a uted drill bit at
the previously marked location. Ensure adequately clear
space exists behind drilling location to prevent potentially
damaging other equipment when puncturing sheet metal.
Firmly press included plastic viewport piece into drilled hole
such that the at side will be on the exterior of the sheet
metal and the ange is completely contacting the ductwork
exterior. Pressing too hard may result in damage to the view
port.
12. Wire 24VAC power to the ballast
a. If using 24V from furnace control board
i. Make sure that the HVAC equipment can supply a minimum of 20VA
ii. Connect the two black wires to the R and C terminals on HVAC Equipment
b. If using a separate 24V transformer
i. Install transformer per manufacturers specications
ii. Connect 24V to the two black wires at the transformers output terminals
13.Connect the ballasts right angled 4-hole plug to the UVC Lamps 4-pronged terminal. The connection is keyed and may require
the power cord tting be rotated 90 degrees to properly mate with the lamp power terminals. Once connected, the cord may be
rotated into the desired nal position without disassembling the unit.
14.Restore power to all HVAC equipment and allow 30 seconds for equipment to reach steady state before checking LED indicator and
view port for equipment status
a. If UVC light can be seen escaping duct work immediately turn off power and seal discovered light paths with UV resistant sealer
b. If LED indicator is solid and view port is illuminated, equipment is functioning properly
c. If LED indicator is ashing, proceed to trouble shooting section for error code reference
For any inquiries, issues or concerns on a UV unit or system, contact:
AprilAire Customer Support: aprilaire.com/contact or Call: 800.334.6011
STEP BY STEP INSTALLATION GUIDE – INTERNAL MAGNET METHOD
1. IMPORTANT WARNINGS PRIOR TO BEGINING INSTALLATION
a. Never look at UVC Lamp while energized
b. Disconnect and turn off power to all HVAC equipment prior to installation
c. Ensure adequately clear space exists behind mounting points, selected lamp location, screws, and potential overshooting of drill
bits when puncturing sheet metal.
d. Do not over tighten screws as they may lose their holding power and lead to improper installation
2. Clear working area and unpack all included equipment from box; set aside on clear working space. Lamp should remain in
cardboard sleeve for protection until installed into bracket.
3. Gain access to the ductwork interior located around the evaporator coil. If an existing entry way does not exist, a new entryway
90-2742
90-2741
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may need to be created prior to installation. Ensure
adequately clear space exists behind any drilling location
to prevent potentially damaging other equipment when
puncturing sheet metal.
4. Mark appropriate lamp installation position relative to
the evaporator coil. Please reference image 90-2737 for
UVC lamp placement in relation to the coil. The location
should also be centered on the ductwork for even light
distribution. Ensure there will be enough free space for the
bracket and magnet once installed.
5. Locate appropriate ballast installation position relative to
the marked lamp installation position. Ensure this position
will be within reach of the ballasts power cord once both
are installed. Conrm access to 24V AC power is available
to be connected after ballast installation (if unavailable,
a separately sold AC transformer is recommended). Mark
screw hole mounting points for future reference.
6. Mark appropriate UV shielded view port position relative to
lamp location. The view port should be placed 3-12 inches
away from light source with direct line of sight to allow for
monitoring of lamp status when unit is powered on. Only
visible spectrum blue light will pass through this view port,
while the damaging UV light is completely blocked.
7. Mount ballast at previously marked position. Align the
ballast into desired nal position before securing with
sheet metal screws at mounting points. Ensure adequately
clear space exists behind drilling location to prevent
potentially damaging other equipment when puncturing
sheet metal.
8. Apply included informative and warning stickers in a
clearly visible location near the lamp and ballast.
9. Cut sheet metal to allow power cord access to the
product once installed. This can be achieved by drilling
a 1” hole near the nal lamp position or by notching the
access panel. If drilling a hole, use the stepped drill bit
at the previously marked location. If notching access
panel, cut sheet metal with shears, and dry t the power
cord into the notch. Ensure no sharp edges will contact
the power cords insulation. Ensure adequately clear
space exists behind drilling location to prevent potentially
damaging other equipment when puncturing sheet metal.
10.Add offset bracket to main bracket, secure pieces with the
two included self-tapping Philips screws.
11. Attached the magnet to the offset bracket using the
included long Philips screw and nut. The Philips head
should be on the exterior of the assembly, opposite the
base plate.
12.Mount UVC Lamp in housing assembly. Start by lightly
threading 2 included Philips screws into the lamp retainer
mounting points, allow enough space for retainer ring
plate to slide under screw head. Carefully cut open lamp
packaging and put on protective gloves. Insert lamp
through center lamp hole until contact is made with the
shaft shoulder near the lamps power terminals. Align
retainer ring mounting slot with previously installed screws
and compress the lamps shaft shoulder between the
retainer ring and mounting plate. Twist the retainer ring
so that the screw shafts contact the opposite end of the
mounting slots. Tighten down screws by hand.
a. ONLY handle lamp with clean gloves. If lamps surface
becomes contaminated, clean with isopropyl alcohol.
13.Carefully position the assembly inside the duct work, allow magnet to fully adhere to sheet metal before releasing grip.
Depending on space requirements, you may need to follow step 15 rst to allow unit to be plugged in.
90-2738
90-2743
90-2744
90-2745
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14.Connect the ballasts right angled 4-hole plug to the UVC Lamps 4-pronged terminal. The connection is keyed and may require
the power cord tting be rotated 90 degrees to properly mate with the lamp power terminals. Once connected, the cord may be
rotated into the desired nal position without disassembling the unit.
15.Seal around the power cord using UVC resistant sealant, be careful not to damage cord insulation on sharp metal edges.
16.Drill 3/8” hole for view port using uted drill bit. Ensure adequately clear space exists behind drilling location to prevent potentially
damaging other equipment when puncturing sheet metal. Firmly press included plastic viewport piece into drilled hole such that
the at side will be on the exterior of the sheet metal and the ange is completely contacting the ductwork exterior. Pressing too
hard may result in damage to the view port.
17. Wire 24VAC power to the ballast (20VA)
a. If using 24V from furnace control board
i. Make sure that the HVAC equipment can supply a minimum of 20VA
ii. Connect the two black wires to the R and C terminals on HVAC Equipment
b. If using a separate 24V transformer
i. Install transformer per manufacturers specications
ii. Connect 24V to the two black wires at the transformers output terminals
18.Restore power to all HVAC equipment and allow 30 seconds for equipment to reach steady state before checking LED indicator and
view port for equipment status
a. If UVC light can be seen escaping duct work immediately turn off power and seal discovered light paths with UV resistant sealer
b. If LED indicator is solid and view port is illuminated, equipment is functioning properly
c. If LED indicator is ashing, proceed to trouble shooting section for error code reference
For any inquiries, issues or concerns on a UV unit or system, contact:
AprilAire Customer Support: aprilaire.com/contact or Call: [phone]
OPERATION
HOW TO OPERATE YOUR PRODUCT
The AprilAire AUV24V is an automatic unit that is designed to run constantly when powered on. As long as the blue glow can be seen
through the viewport and the Ballasts LED indicator remains solid, no action is required for the product to continually sanitize the
evaporator coil surface.
CAUTION: The suggested operating temperature range is 10 to 66°C (50 to 150°F). Operating the AprilAire AUV24V outside this range
will result in decreased performance.
HOW TO READ THE BALLAST LED INDICATOR
The error code is determined by the LED ashing pattern on the ballast. The ashing pattern on the ballast is determined by the
number of LED blinks (1 to 5) followed by a 1 second pause. This pattern will repeat continuously until the error code is cleared.
SYSTEM OK – NO ACTION REQUIRED
LED FLASH 1X/ 1 SEC PAUSE – SEE TROUBLE SHOOTING SECTION 1
LED FLASH 2X/ 1 SEC PAUSE – SEE TROUBLE SHOOTING SECTION 2
LED FLASH 3X/ 1 SEC PAUSE – SEE TROUBLE SHOOTING SECTION 3
LED FLASH 4X/ 1 SEC PAUSE – SEE TROUBLE SHOOTING SECTION 4
LED FLASH 5X/ 1 SEC PAUSE – SEE TROUBLE SHOOTING SECTION 5
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MAINTENANCE
• For 700 series humidiers installed in direct proximity to exposure from a UVC Lamp, be sure to inspect feed tube annually and
replace if discolored, cracked, brittle, or has visible damage.
LAMP REPLACEMENT
CAUTION: In order to avoid reduced performance of lamp, do not touch lamp glass without gloves. (clean with a lint free cloth or
wipe and isopropyl rubbing alcohol if needed)
1. Disconnect Power to Ballast and remove power cord from Lamp terminals. Allow the Lamp to cool fully before continuing with
replacement.
2. Remove the retaining ring by loosening the 2 screws on the retainer ring just enough to allow the retainer ring to be rotated freely.
Turn retainer ring counterclockwise until the screw heads can pass through the retainer plate. Pull retaining ring away from unit to
free Lamp from assembly.
3. Carefully remove the UVC Lamp from the bracket by holding onto the exposed portion of the Lamp and pulling straight back until
Lamp is completely removed from bracket.
NOTE: UVC Lamps can be disposed/recycled after use as you would any other uorescent lamps. Contact and follow your local and
national authorities’ specic instructions.
4. Put on included gloves and remove lamp from its individual packaging. Clean lamp with isopropyl rubbing alcohol if needed.
5. Insert opposite end of lamp from the ange and connectors though center Lamp hole in bracket and duct. Once installed, repeat
step 2 in reverse to secure Lamp in place. Do not over tighten screws.
6. Reset the Ballasts Lamp maintenance timer. Press and hold Ballast reset button for 3 seconds or until LED indicator blinks. The timer
has now been reset for 1 full year.
HOW TO CLEAN YOUR PRODUCT
CAUTION: Under no circumstance should water be sprayed or splashed onto the product. To clean Lamp, remove fully from unit per
instructions in the lamp replacement sections steps 1- 3
For optimal performance, the lamp should be kept free of dust and residue deposit. To ensure this, it is recommended to clean
once every two to three months with a soft tissue and alcohol-based solution. Always spot test the cleaner to make sure it does not
damage the surface.
See the Lamp Replacement section for instructions on how to safely remove Lamp for cleaning
ELECTRICAL RATINGS, POWER CONSUMPTION
The product is rated at 24 VAC.
See product label to conrm power consumption of your specic unit or system.
TROUBLESHOOTING
CAUTION: The user that changes or modies the device without being expressly approved by the party responsible for compliance
may void the user’s authority to operate the equipment.
NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CUSTOMER SERVICE FIRST OR SEE YOUR WARRANTY. DO NOT RETURN THE
PRODUCT TO THE ORIGINAL PLACE OF PURCHASE. DO NOT ATTEMPT TO OPEN THE PRODUCT OR TAMPER WITH ITS COMPONENTS WITHOUT
CONTACTING CUSTOMER SERVICE FIRST. DOING SO MAY VOID YOUR WARRANTY AND CAUSE PERSONAL INJURY OR DAMAGE TO THE
PRODUCT.
If your product is not working properly, refer to the following.
SECTION 1
Code 1 (EC1) - Lamp has reached 1 year of operation. Purchase a genuine replacement lamp and follow the instructions to replace the
lamp in the Maintenance section Lamp Replacement and Timer Reset
SECTION 2
Error Code 2 (EC2) - Lamp has failed. - Press the reset button once to attempt to restart the lamp.
• Shut off the power to the ballast (hard reset), wait 10 seconds and turn the power back ON.
• Get a genuine replacement lamp and reset lamp timer or call customer service.
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SECTION 3
Error Code 3 (EC3)
• Ballast has failed.
• Press the reset button once to attempt to restart the ballast.
• Shut the power to the ballast (hard reset), wait 10 seconds and turn the power back ON.
• Contact Dealer/AprilAire for Replacement of Ballast
SECTION 4
Error Code 4 (EC4) - Voltage to the ballast is less than 18VAC.
• Power source (furnace control panel or transformer) does not provide sufcient power output (measured in VA).
• Install a dedicated transformer (8029 or other UL approved transformer) that provides a minimum output of 20 VA at 24 VAC.
• Contact your contractor or customer service
LIMITED WARRANTY
Your Research Products Corporation AprilAire® UVC Lamp is expressly warranted for one (1) year from date of installation to be free from defects in materials or
workmanship. Any modications to the product voids the warranty.
Research Products Corporation’s exclusive obligation under this warranty shall be to supply, without charge, a replacement for any component which is found to be
defective within such one (1) year period and which is returned not later than thirty (30) days after said one (1) year period by you to either your original supplier or to
Research Products Corporation, Madison, Wisconsin 53701, together with the model number and installation date of the UVC Lamp.
THIS WARRANTY SHALL NOT OBLIGATE RESEARCH PRODUCTS CORPORATION FOR ANY LABOR COSTS AND SHALL NOT APPLY TO DEFECTS IN WORKMANSHIP OR MATERIALS FURNISHED
BY YOUR INSTALLER AS CONTRASTED TO DEFECTS IN THE UVC LAMP ITSELF.
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED IN DURATION TO THE AFORESAID ONE YEAR PERIOD. RESEARCH PRODUCTS
CORPORATION’S LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, OTHER THAN DAMAGES FOR PERSONAL INJURIES, RESULTING FROM ANY BREACH OF THE AFORESAID
IMPLIED WARRANTIES OR THE ABOVE LIMITED WARRANTY IS EXPRESSLY EXCLUDED. THIS LIMITED WARRANTY IS VOID IF DEFECTS(S) RESULT FROM FAILURE TO HAVE THIS UNIT INSTALLED
BY A QUALIFIED HEATING AND AIR CONDITIONING CONTRACTOR. IF THE LIMITED WARRANTY IS VOID DUE TO FAILURE TO USE A QUALIFIED CONTRACTOR, ALL DISCLAIMERS OF
IMPLIED WARRANTIES SHALL BE EFFECTIVE UPON INSTALLATION.
Your Research Products Corporation AprilAire® UVC Ballast is expressly warranted for ve (5) years from date of installation to be free from defects in materials or
workmanship. Any modications to the product voids the warranty.
Research Products Corporation’s exclusive obligation under this warranty shall be to supply, without charge, a replacement for any component which is found to be
defective within such ve (5) year period and which is returned not later than thirty (30) days after said ve (5) year period by you to either your original supplier or to
Research Products Corporation, Madison, Wisconsin 53701, together with the model number and installation date of the Ballast.
THIS WARRANTY SHALL NOT OBLIGATE RESEARCH PRODUCTS CORPORATION FOR ANY LABOR COSTS AND SHALL NOT APPLY TO DEFECTS IN WORKMANSHIP OR MATERIALS FURNISHED
BY YOUR INSTALLER AS CONTRASTED TO DEFECTS IN THE UVC BALLAST ITSELF.
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED IN DURATION TO THE AFORESAID ONE YEAR PERIOD. RESEARCH PRODUCTS
CORPORATION’S LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, OTHER THAN DAMAGES FOR PERSONAL INJURIES, RESULTING FROM ANY BREACH OF THE AFORESAID
IMPLIED WARRANTIES OR THE ABOVE LIMITED WARRANTY IS EXPRESSLY EXCLUDED. THIS LIMITED WARRANTY IS VOID IF DEFECTS(S) RESULT FROM FAILURE TO HAVE THIS UNIT INSTALLED
BY A QUALIFIED HEATING AND AIR CONDITIONING CONTRACTOR. IF THE LIMITED WARRANTY IS VOID DUE TO FAILURE TO USE A QUALIFIED CONTRACTOR, ALL DISCLAIMERS OF
IMPLIED WARRANTIES SHALL BE EFFECTIVE UPON INSTALLATION.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above
exclusion or limitations may not apply to you.
This warranty gives you specic legal rights and you may also have other rights which vary from state to state.
WARRANTY REGISTRATION
Visit us online at www.aprilaire.com to register your AprilAire product. If you do not have online access, please mail a postcard with your name, address, phone number,
email address, product purchased, model number, date of purchase, and dealer name and address to: Research Products Corporation, P.O. Box 1467, Madison, WI 53701.
Your warranty registration information will not be sold or shared outside of this company.
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