20 21
TROUBLESHOOTING TROUBLESHOOTING
TABLE 4 – Troubleshooting Guide (continued)
Symptom Troubleshooting Procedure
The damper does not open
with the blower operating.
1. The damper will not operate once the ventilation time interval has been met.
For example, if the knob is turned to 5 minutes and 5 minutes has elapsed, the
damper will close and it will stay closed until the next 1-hour interval.
For all modes except Mode A:
2. If the Indoor RH is above 55% and the outdoor temperature is above 50° the
damper will not open because of the potential for excess humidity.
3. If the outdoor temperature is below 0° or above 100° the vent stays off.
4. Verify that the outdoor temperature sensor is located properly. See page 12.
5. Turbulence in the return duct, plenum or mixing box can give false readings.
Confirm proper location. See pages 5-6.
6. In Mode B, a heat call is required for ventilation under 20°F.
7. In Mode D, a heat call is required for ventilation under 40°F.
Blower turns on
unexpectedly.
If ventilation time has not been met, the controller will activate the blower. This
is normal operation.
TABLE 5 – Error Codes
Displayed Error Code Troubleshooting Procedure
Display Error Code: E1:
RH Sensor
Rotate knob to the “Test/Reset” position. After 5 seconds, the green indicator
will blink, resetting the error. If E1 returns, replace the controller.
Display Error Code: E2:
Controller Knob
Rotate knob to the “Test/Reset” position. After 5 seconds, the green indicator
will blink, resetting the error. If E2 returns, replace the controller.
Display Error Code: E3:
Outdoor Temperature Sensor
1. Make sure that the Outdoor Temperature
Sensor is properly connected to the ODT
terminals on the controller.
2. Measure the resistance of the ODT sensor by
removing the wires from the terminals and
measuring the resistance across the wires
with an ohmmeter. Confirm the reading with
the temperature in the table. If the resistance
value does not match the temperature value,
replace the ODT sensor.
3. Reset error by rotating knob to Test/Reset then
back to the normal setting.
Note: ODT must be installed for Mode B, C,
and D.
Outdoor
Temperature (°F)
Resistance
(k ) ±10
-30 231.8
-20 163.4
-10 117.3
0 84.8
10 62.2
20 46.1
30 34.4
40 26.1
50 19.9
60 15.3
70 11.9
80 9.3
90 7.3
100 5.8