AquaScape AquaSurge 2000-4000 Instructions for use

AQUASURGE®
ADJUSTABLE FLOW
POND PUMP
PROFESSIONAL GRADE
INSTRUCTIONS & MAINTENANCE
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AquaSurge®2000-4000
Adjustable Flow Pond Pump
Item #45009
AquaSurge®4000-8000
Adjustable Flow Pond Pump
Item# 45010

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CAN [phone] |aquascapeinc.com
☎Contact Us
For more information about our company or products,
please visit our website at aquascapeinc.com or
call US [phone] CAN [phone].
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Thank you for choosing the AquaSurge®
Adjustable Flow Pond Pump. At Aquascape
our goal is to supply our customers with the best
valued products in water gardening. We hope
you enjoy your purchase. Thank you for choosing
Aquascape. Your Paradise. Our Passion.®
TABLE OF CONTENTS
Introduction …………………………………………… 2
Contents ……………………………………………… 3
Specifications Chart …………………………………… 3
Safety Information……………………………………… 4
Instructions …………………………………………… 4
General Maintenance ………………………………… 6
Troubleshooting………………………………………… 8
Replacement Parts …………………………………… 9
Warranty Information ……………………………… 10
Aquascape AquaSurge®Adjustable Flow Pond Pumps
are ideal for use in ponds, Pondless®Waterfalls, and
other water feature applications, allowing you to easily
adjust the flow of water. The included wireless, hand-held
remote and receiver allows the user to customize the
look and sound of their water feature at any time, turning
the water flow up and down as well as on or off. With a
maximum flow rate up to 3,947 gallons per hour, the pump
is made for continuous use in either vertical or horizontal
orientation. Asynchronous motor technology makes this
pump extremely energy-efficient, saving you hundreds of
dollars over traditional water pumps and the oil-free design
prevents pond contamination. A variety of fittings is included
for simple installation, including a rotational ball output which
allows the discharge position to be easily adjusted. The
AquaSurge®Adjustable Flow Pond Pump will not corrode or
rust and its rubber feet will prevent noise and vibration while
in use, making this the pump of choice for discriminating
homeowners and pond professionals alike.
AquaSurge®
Adjustable Flow
Pond Pump

No. Description
1. AquaSurge®Adjustable Flow Pond Pump
2. Remote Control
3. Receiver
4. Flat Rubber Gasket
5. 1.5" Rotational Ball Output
6. Multi-hose Adapter 1.5", 2"
7. Multi-hose Adapter 1", 1.25", 1.5"
8. 1.5" Female Adapter
Contents
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AquaSurge®Adjustable Flow Pond Pump Specs
Model Number 2000-4000 4000-8000
Item Number 45009 45010
Average Pond Size Recommendation 2000-4000 US gallons 4000-8000 US gallons
Maximum Flow Rate 3947 7793
Maximum Head Height 18.55' 27.89'
Motor Type Asynchronous Asynchronous
Wattage 180 - 215 * 500 - 660*
Amperage 1.82 5.5
Power Cord Length 20 ft 20 ft
Discharge Hose Diameter 1", 1.25", 1.5", 2" 1", 1.25", 1.5", 2"
Warranty 3 Year Limited 3 Year Limited
*Wattage range depending on remote control ow setting
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Safety Information
WARNING: Risk of electric shock – This pump
has not been approved for use in swimming
pool or marine areas
WARNING: To provide continued protection
against risk of electric shock, connect to
properly grounded, ground fault circuit
interrupter (GFCI) outlets only, using the
following guidelines:
(A) Have a qualified electrician install a properly
grounded receptacle outlet, acceptable for outdoor
use and protected from snow and rain.
(B) Inspect cord before using.
(C) Do not using extension cords.
(D) Any wiring of pumps should be performed by a
qualified electrician to ensure code compliance and
user safety.
(E) Unplug pump at receptacle outlet when not in use
or before removal from pond.
(F) To reduce risk of electrical shock, all wiring and
junction connections should be made per local
codes. Requirements may vary depending on usage
and location.
(G) The power cable should be protected at all times to
avoid punctures, cuts, bruises and abrasions.
(H) Never handle power cords with wet hands.
(I) Do not remove cord and strain relief. Do not
connect conduit to pump.
(J) Do not use power cable to lift pump.
Installation
• Always operate the pump fully submerged; or if using
in-line ensure a constant source of fresh water. Failure to
do so may overheat the pump and cause it to fail, voiding
the warranty.
• Use only in fully assembled state, paying particular
attention to ensure that both the outer and inner filter
screens are attached to the pump. Failure to operate the
pump without the filter screen will allow large debris to
enter the pump and cause the pump to fail, voiding the
warranty.
• Do not wear loose clothing that may become entangled in
the impeller or other moving parts.
• Keep clear of suction and discharge openings. DO NOT
insert fingers into pump with power connected.
• Do not pump hazardous materials or liquids, such as oil,
saltwater or organic solvents.
• Do not block or restrict discharge.
• Products returned must be cleaned, sanitized, or
decontaminated, as necessary, prior to shipment to ensure
that employees will not be exposed to health hazards in
handling said material. All applicable laws and regulations
shall apply.
IMPORTANT: Aquascape, Inc. is not responsible
for losses, injury, or death resulting from a failure
to observe these safety precautions, misuse or
abuse of pumps or equipment.
AquaSurge®PRO Specifications
• Input Voltage: 120V AC
• Input Frequency: 60 Hz
• Submersible pump
• For outdoor or indoor use
• Thermally protected
• This pump has been evaluated for use with water only
• Input Amps & Wattage: See chart on next page

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OR
Typical Installation in a Skimmer
or Pondless®Waterfall Filter System
• Do not submerge AquaSurge®
Adjustable Flow Pond Pump
directly into the pond. The
AquaSurge®Adjustable Flow
Pond Pump is designed to
be placed inside a skimmer,
Pondless®vault, sump or basin.
Please consider the Aquascape
AquaForce®Solids-Handling
Pond Pump if your application
does not have a filter and requires a pump that can be placed
directly into the pond.
• The AquaSurge®Adjustable Flow Pond Pump is designed to
be installed horizontally on the vibration and noise reducing
rubber feet. The pump can also be mounted vertically, if
needed, by attaching the Filter Stand Ring on the Outer Filter
Screen, included with your pump.
• The AquaSurge®includes a wide assortment of fittings to
choose from. Select the appropriate fitting or fittings needed
for your application.
PLEASE NOTE: If using a check valve, please follow the
installation instructions included with the check valve for proper
plumbing steps
• The threaded collar on all of the fittings enables
the AquaSurge®pump to be installed and
removed without the need for any tools.
(Do not use tools to install the fittings into
the pump discharge. Fittings need to be
only hand-tight).
AquaForce®Pond Pump
Multi-hose Adapter
• The extremely versatile Rotational Ball Outlet provides you
the ability to adjust the pump discharge to the perfect
position your water feature set up requires. Loosen the
threaded collar on the rotational ball and rotate to desired
position. A flat rubber gasket is included to ensure a
hand-tight and leak-free connection. Make sure this flat
rubber washer is in place before installing the fittings.
• Install the right sized Multi-hose Adapter based on the
diameter of the tubing you are using.
• If using a pipe diameter larger than the smallest section
of the multi-hose adapter, trim off the smaller sections to
avoid flow restriction.
1½"
1¼"
1"
Hosetail ready for 1" tubing
1½"
1¼"
CUT
HERE
REMOVE
Hosetail ready for 1¼" tubing
1½"
CUT
HERE
REMOVE
Hosetail ready for 1½" tubing STAINLESS STEEL
HOSE CLAMP
1½"
Kink-Free
Tubing
Installation of stainless steel hose clamp

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• In some instances the tubing/hose may be tight and
difficult to use with hose fitting barbs. If this is the case
we recommend heating the hose with the use of a hair
dryer or simply dipping the hose for a few seconds in very
hot water. Lubrication can also be used; we recommend
silicone grease or olive oil. We recommend putting the
fitting on the pump before attaching the tubing/hose. Once
the fitting is in place, attach the tubing/hose onto the fitting
with a twisting motion pushing it into place.
• Lower the pump into the skimmer (refer to image) or
Pondless®filter (refer to image) and rotate the Rotational
Ball Output to line up with the tubing. Attach tubing to
the fitting and then tighten a hose clamp (not included) to
secure tubing onto the fitting.
OR
Skimmer application
• Plug the pump into the receiver, making sure the gasket is
in the plug port.
• Plug the Receiver into an external GFI-rated electrical source.
In-Line Operation
• The AquaSurge®pump can also be operated “in-line”
by attaching a pipe connected directly from the pond (or
aquarium) to the male-threaded pump inlet. In this case
the water must be pre-filtered of debris in order to prevent
any damage to the pump or impeller. The pump must
NEVER be operated dry without water. This pump is
water-cooled and requires water flowing through the pump
at all times for the pump to operate correctly and stay
cooled so it doesn’t overheat.
Pondless®Waterfall application
General Maintenance
Remote Control and Receiver Operation
• Receiver Switch – The Receiver includes a
switch that allows the pump to be operated
in the two following modes:
OPosition 1 - Operated by Remote Control
–Position 2 - Bypass the Remote, and operate at
full flow-rate
In the event of a power loss when operating in the Remote
Control setting, the pump will revert to the last flow-rate setting.
• Remote Control – The
Remote Control includes
the ability to turn the
pond on, and adjust
the flow of the pump.
Make sure the switch,
on the Receiver, is in
the Remote Control
setting in order for the
Remote to work properly. The Remote Control has an
approximate range of 150 feet. The range of the Remote
may be reduced if there are obstacles between the
Remote and Receiver. Use the included mounting holster
provided to provide a location to store the remote control.
It is recommended to mount the holster in an area that is
protected from the outdoor elements.
Decrease
Flow
Increase Flow
On/Off
• It is recommended to mount the receiver above the ground
on a post, fence, or wall.

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• The outer screen is designed to pop off when it is gently
pulled from either side.
• The inner filter screen is threaded on and can be removed
by unscrewing counterclockwise.
1. Remove 4 screws. Remove back cover plate.
2. Place battery in battery compartment.
3. Replace cover and install screws.
• Filter Screens – Do not remove the outer or inner filter
screens while operating the pump. Failure to operate the
pumps without the filter screens will allow large debris to
enter the pump causing the pump to fail, voiding the warranty.
• Filter Screen Cleaning – We recommend inspecting your
pump on a regular basis to make sure it is functioning
properly. If you notice the water flow rate diminish, it may
be due to the pump’s filter screen becoming clogged with
debris. Always disconnect the power before performing
maintenance on the pump. In many cases the clogged
screen can be cleaned by reaching into the filter and
removing, by hand, any debris from the filter screen. If there
is a lot of debris and/or the debris is difficult to clean you
may need to disconnect the threaded collar on the fitting and
remove the pump from the filter for a more thorough cleaning.
A garden hose can be used to spray off any debris stuck on
the filter screen. Be sure to replace the screen and make sure
it is firmly attached to the pump body before lowering the
pump back into the filter box.
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• Internal Pump Cleaning – If you have thoroughly cleaned
the filter screens on the pump and still have diminished
flow rates, you will need to remove the water chamber
cover and inspect the impeller rotor assembly.
PLEASE NOTE: The Remote Control and Receiver are
paired together with their own unique frequency. For this
reason Remote Control replacement kits include both
Remote Control and Receiver.
PLEASE NOTE: A remote can be paired/re-paired to a
receiver. Refer to the troubleshooting section for more
information.
• Battery Installation

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• When re-assembling the pump, be sure to align the raised
key on the impeller flange to the matching notch in the
face of the pump flange.
• If your impeller rotor assembly and internal pump body
have excessive scale build-up, clean with a mild acid, such
as white vinegar or non-abrasive calcium, lime and rust
remover product, using a sponge or soft-bristled brush
that won’t scratch the stainless steel. Removing scale
build-up will allow your pump to run like new again.
• Winter Storage – If concerned about possible freeze
damage, disconnect the threaded collar on the fitting and
remove the pump from the filter (be careful not to lose the
flat rubber washer). Clean the pump and inlet screens with
fresh water and store the pump in a frost-free location. The
pump can be run during freezing weather, if desired, but the
pump should be removed in the event of a power failure to
prevent any freeze damage to either the pump or the piping.
Troubleshooting
• Reduced Water Flow
– Pump or plumbing may be clogged. It may be necessary to clean the filter screens and impeller
• Pump Hums and Doesn’t Push Water
– Pump or plumbing may be clogged. It may be necessary to clean the filter screens and impeller
– Remove the water chamber cover and inspect and clean the impeller rotor assembly and internal pump body
– Make sure nothing is blocking or wrapped around the impeller
– Make sure the pump is receiving the correct voltage
• Pump Not Working
– The ground-fault circuit-interrupter (GFCI) may have tripped
– The pump is not receiving the correct voltage
• Remote Not Working
– Check to make sure the switch located on the receiver is in the remote control position
– Check to make sure the battery is installed properly. Replace battery if needed.
– Re-pair the remote to the receiver by following these steps:
1. Disconnect the receiver from the power source
2. Verify that the switch on the receiver is set to position 1 (the circle position)
3. Reconnect the receiver to the power source
4. Hold both flow adjustment buttons on the remote until the display flashes
5. Press any button on the remote to complete the pairing process

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Replacement Parts
AquaSurge®2000-4000 Adjustable Flow Pond Pump (#45009) Replacement Parts
No. Item number/description
1. 91064 AquaSurge®2000-4000 (G2) Intake Screen Kit
2. 91065 AquaSurge®(G2) Discharge Fitting Kit
3. 91067 AquaSurge®4000/5000 (G2) Water Chamber Cover & O-Ring Kit
4. 91069 AquaSurge®4000/5000 (G2) Pump Handle and Feet Kit
5. 45029 Adjustable Flow Pump Remote & Receiver Kit (G2)
6. 45016 AquaSurge® 2000-4000 Adjustable Flow Replacement Impeller Kit
No. Item number/description
1. 45011 AquaSurge®4000-8000 Adjustable Flow Intake Screen Kit
2. 91065 AquaSurge®(G2) Discharge Fitting Kit
3. 45014 AquaSurge® 4000-8000 Adjustable Flow Water Chamber Cover & O-Ring Kit
4. 45012 AquaSurge® 4000-8000 Adjustable Flow Pump Handle & Feet Kit
5. 45029 Adjustable Flow Pump Remote & Receiver Kit (G2)
6. 45017 AquaSurge® 4000-8000 Adjustable Flow Replacement Impeller Kit
AquaSurge®4000-8000 Adjustable Flow Pond Pump (#45010) Replacement Parts
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For more information about our company or products, please visit our website at aquascapeinc.com
or call us at US [phone] CAN [phone]
©2018 Aquascape, Inc. • All Worldwide Rights Reserved
45015-45009 • 02/18
3 YEAR WARRANTY
The AquaSurge®Adjustable Flow Pond Pump is guaranteed for three years from date of purchase. Proof of
purchase required. Warranty does not cover damage resulting from negligent handling, misuse, or lack of reasonable
maintenance for care. Warranty is valid against defect due to material and the company’s workmanship only. The
sole obligation shall be to replace the defective unit with a suitable replacement unit. Units should be checked for
proper operation prior to returning as defective. No liability for loss or damage of any nature or kind, whether arising
out of or from the use of the product, whether defective or not defective, is assumed by Aquascape, Inc. or its
affiliates.