Aquos Crystal X User manual

AQUOS CRYSTAL X
User Guide

1
AQUOS CRYSTAL X
AQUOS CRYSTAL X User Guide
Contents
Introduction
About the User Guide........................................................ 3
Accessing Instructions on Handset................................... 3
Getting Started
Package Contents............................................................... 8
Parts & Functions.............................................................. 8
Battery Cover Installation...............................................10
USIM Card Installation..................................................... 11
Handset Memory & SD Card............................................ 12
Charging Handset..............................................................16
Power On/Off................................................................... 17
Touchscreen Operations................................................... 18
Initial Settings..................................................................19
Basic Operations
Basic Operations...............................................................22
Applications.......................................................................27
Handset Phone Number.................................................... 27
Manner Mode.....................................................................28
Airplane Mode................................................................... 28
Text Entry.........................................................................29
Google Account................................................................. 31
Google Play....................................................................... 33
Security Codes.................................................................. 35
USIM PIN............................................................................36
Screen Lock....................................................................... 37
Hiding Contacts................................................................ 38
Software Updates.............................................................40
Handset Interface
Welcome Sheet (Lock Screen) Basics...............................44
Feel UX Home Basics........................................................45
Status Bar......................................................................... 46
Notifications Window.......................................................48
Using Quick Launcher.......................................................49
Using Mini-Applications & Mini-Widgets........................ 51
Customizing Feel UX Home.............................................. 52
Childlock............................................................................ 56
Copying Onscreen Text (Copy Anywhere).......................56
Using KAKU Notepad........................................................ 57
Phone
Calling................................................................................ 60
Optional Services..............................................................63
Address Book.................................................................... 68
Messaging & Internet
Messaging.......................................................................... 72
S! Mail Initial Setup.........................................................72
Sending S! Mail/SMS.........................................................73
Opening & Replying to S! Mail/SMS................................75
Creating/Sending Gmail....................................................77
Opening Received Gmail................................................... 78
Using Email........................................................................79
Using Chrome.................................................................... 81

2
Camera
Capturing Photos..............................................................88
Recording Videos.............................................................. 90
Music & Images
Music Files (Music)........................................................... 94
Viewing & Managing Photos/Videos (Album)..................95
Connectivity
Wi-Fi...................................................................................98
Tethering Option............................................................ 101
Bluetooth®...................................................................... 101
Global Services
Global Roaming............................................................... 106
Calling from Outside Japan...........................................107
Handset Settings
About Settings............................................................... 110
Profile Settings.............................................................. 111
harman/kardon audio Settings...................................... 111
Sound Settings................................................................112
Wallpaper & Display Settings........................................114
Energy Saving Setting....................................................116
Useful Settings...............................................................119
Device Info...................................................................... 125
Add Account....................................................................126
Call Settings................................................................... 127
Mail Settings...................................................................129
Guide Settings................................................................ 132
Home Applications Setting............................................ 133
Data Usage Settings...................................................... 133
Storage Settings.............................................................135
Application Settings.......................................................136
Data Transfer................................................................. 137
Other Settings................................................................139
For Assistance
File Storage.....................................................................152
Backup & Restore...........................................................152
Troubleshooting.............................................................. 153
Specifications..................................................................155
Warranty & After-Sales Service................................... 156
Customer Service............................................................156
Safety Precautions
Safety Precautions.........................................................158
Important Product Information.....................................166
Handset & Hardware Care............................................. 167
General Notes................................................................. 169
Radio Wave Exposure and Specific Absorption Rate (SAR)
Information..................................................................... 171

3
Introduction AQUOS CRYSTAL X
Introduction
About the User Guide
Thank-you for purchasing this product.
Before You Begin
Read "Safety Precautions" thoroughly beforehand for proper
usage.
Accessible services may be limited by contract conditions.
Guide Usage Notes
In the User Guide, most operation descriptions are based on
handset at time of purchase.
Unless noted otherwise, descriptions are for app sheet in Feel
UX Home.
"Confirmation" refers to a window that appears after
operation, such as authentication prompt window, selection
window or caution window.
Some operation descriptions may be omitted.
Screenshots & Key Labels
Screenshots in the User Guide may differ in appearance with
actual Display. Key labels in the User Guide are simplified for
description purposes and differ with actual Display.
Other Notations
In the User Guide, the product is referred to as "handset."
microSD/microSDHC/microSDXC Card is referred to as "SD
Card."
"402SH" here refers to this mobile phone "AQUOS CRYSTAL X."
Accessing Instructions on Handset
Launching Guide
In app sheet, (Basic) (Guide)
Guide top screen opens.
・Guide usage information and confirmation for automatic
updates appear at initial startup. Follow onscreen prompts.
Enable/Disable Automatic Checking for
Updates
In Guide top screen, Auto Update on /
off Back

4
Launching Guide from Notifications
Window
Launch the Guide from Status Bar when indicator is shown.
This is convenient such as when wanting to check how a
function works.
Drag Status Bar down for Notifications Window
Notifications Window opens.
Tap here for Guide
Guide top screen opens.
Checking Operation Descriptions for
Functions from Notifications Window
Guide can be launched from Notifications Window while
some apps/functions are active to access an operation
description.
・Guide top screen sometimes appears instead of operation
description.
Hiding Status Bar Indicator
Hide indicator appearing in Status Bar.
Drag Status Bar down for Notifications Window Tap here
for Guide
Guide top screen opens.
・If confirmation appears, follow onscreen prompts.
・Alternatively, in app sheet, (Settings) Guide .
Indicator
off Back
Indicator is hidden.

5
Introduction AQUOS CRYSTAL X
Using Guide
Item Description
Enter
information
to search for
Search for items in Guide.
Open Guide
Check how to operate handset by
category, and use voice searching for
operations to check.
FAQ Check frequently asked questions, and
quickly access the FAQ mobile site.

6

Getting Started
Package Contents............................................................... 8
Parts & Functions.............................................................. 8
Battery Cover Installation...............................................10
USIM Card Installation..................................................... 11
Handset Memory & SD Card............................................ 12
Charging Handset..............................................................16
Power On/Off................................................................... 17
Touchscreen Operations................................................... 18
Initial Settings..................................................................19

8
Package Contents
Package Contents
・Handset (AQUOS CRYSTAL X)
・Battery is built into handset.
・One Seg Antenna Cable (Complimentary sample)
・クイックスタート (Japanese)
・お願いとご注意 (Japanese)
・Warranty
Parts & Functions
Handset Parts
Name Description
Display Touch to select menu items, open
functions, scroll pages, etc.
Notification
Lamp
Illuminates while charging or for
notifications (missed calls, new messages,
etc.).
Proximity/
Light Sensor
Light Sensor detects ambient light level.
When Sweep ON1 or Grip Sensor is
enabled, also prevents Touchscreen
misoperation during calls.
External
Device Port
Connect AC Charger or Micro USB Cable
here.
Headphone
Port
Connect One Seg Antenna Cable or
Headphones with Mic (optional accessory)
here.
Receiver
Area Hear other party's voice through this.2
Internal
Camera Use to shoot photos or videos of yourself.
Mic Talk to other party through this.
1 For Sweep ON, see "Wallpaper & Display Settings."
2 For details, see "Direct Wave Receiver."

9
Getting Started AQUOS CRYSTAL X
Name Description
Mobile
Light Use as a camera flash, flashlight, etc.
External
Camera Shoot photos or videos.
Mic
(Recorder Mic)
Captures ambient sounds while recording
videos.
FeliCa
Mark
Hold up to reader/writer when using NFC/
Osaifu -Keitai®.
Grip Sensor
Turns on Display, etc. when handset is
held with both right and left sensors
touched.
Speaker Listen to music, video sound, One Seg, etc.
Direct Wave Receiver
Handset is equipped with a "Direct Wave Receiver" which
transmits sound by vibrating Display. Although there is
no hole in Receiver Area, you can call by holding handset
anywhere up to ear.
For better hearing:
・Holding handset to your ear
Hold Receiver so that it covers your ear as much as
possible and blocks out surrounding noise for clearer
sound. Adjust the position of handset up, down, left,
or right to suit your hearing and the surrounding
environment.
・Do not place stickers, films, etc. on Display. Other party's
voice may become hard to hear.
・How well sound can be heard differs with each individual.
・How well sound can be heard depends on the surrounding
environment.
・Make sure not to cover Mic with your finger, etc. during
a call.
・When an earphone is connected to handset, sound is from
the earphone instead of Direct Wave Receiver.
Handset Keys
Name Description
(Power Key)
Lock/unlock screen. Long Press for power
on/off, Reboot, Airplane mode, etc.
Volume Up
Key
Increase Volume. Long Press for Mobile
Light on/off (in Welcome sheet (lock
screen)).1
Volume
Down Key
Decrease Volume. Long Press to activate/
cancel Manner mode (in Welcome sheet
(lock screen) or Feel UX Home).
1 Alternatively, to turn off Mobile Light, open Notifications
Window and Tap Mobile light on .

10
Battery Cover Installation
Battery Cover
General
Use handset with Battery Cover installed.
Replacement
If Battery Cover is damaged, replace it with a new one.
Protective Sheet Cautions
Heat Caution
Protective Sheet ( ) may be hot to the touch while
power is on or immediately after powering off, leading to
burn injuries.
Under Protective Sheet
There are Battery and precision parts under Protective
Sheet. Do not peel, damage or subject it to impact; may
cause malfunction, overheating, ignition, electric shock,
impairment, burn injuries, etc.
Removing Battery Cover
Always power off beforehand.
If handset is hot, wait until it cools down after powering off.
・Use notch (○) to lift Battery Cover. Push up Battery Cover
along edges to remove it.
Installing Battery Cover
・Aligned with Camera in correct orientation, hook top of
Battery Cover on handset near Power Key ( ). Press down
area around Battery Cover from top to bottom ( , ) to
close securely with no gaps.
・Do not apply excessive force to Battery Cover; damage may
result.

11
Getting Started AQUOS CRYSTAL X
USIM Card Installation
USIM Card is an IC card containing customer and
authentication information, including handset number.
Handling USIM Card
・Customer is responsible for any damage caused by inserting
USIM Card in an other-brand IC card reader, etc. SoftBank
Mobile Corp. is not responsible in such case.
・Always keep the IC chip (metal) clean.
・Wipe clean with a dry, soft cloth.
・Avoid applying labels. May damage USIM Card.
・See instructions included with USIM Card for handling.
・USIM Card is the property of SoftBank Mobile Corp.
・USIM is replaceable (at cost) in case of loss/damage.
・Return USIM Card to SoftBank Mobile Corp. when cancelling
subscription.
・Returned USIM Cards are recycled for environmental
purposes.
・Note that USIM Card specifications and performance may
change without notice.
・It is recommended that you keep a separate copy of
information that is stored on USIM Card. SoftBank
Mobile Corp. is not responsible for damages from stored
information that is lost.
・Always follow emergency procedures to suspend service if
your USIM Card or handset (USIM Card inserted) is lost/
stolen. For details, contact Customer Service.
・Always power off handset before inserting/removing USIM
Card.
IC chip (metal)
Inserting USIM Card
Always power off beforehand.
If handset is hot, wait until it cools down after powering off.
Do not touch Protective Sheet while handset is hot; may cause
burn injuries.
Remove Battery Cover
・Use notch (○) to lift Battery Cover. Push up Battery Cover
along edges to remove it.
Insert USIM Card into USIM Card Slot
・Check orientation of USIM Card (see notch), then gently
place it with IC chip facing down.
Attach Battery Cover
・Aligned with Camera in correct orientation, hook top of
Battery Cover on handset near Power Key ( ). Press down
area around Battery Cover from top to bottom ( , ) to
close securely with no gaps.
・Do not apply excessive force to Battery Cover; damage may
result.

12
Removing USIM Card
Always power off beforehand.
If handset is hot, wait until it cools down after powering off.
Do not touch Protective Sheet while handset is hot; may cause
burn injuries.
Remove Battery Cover
・Use notch (○) to lift Battery Cover. Push up Battery Cover
along edges to remove it.
Remove USIM Card
・Push out USIM Card from the back (◯), and carefully remove
without bending.
Attach Battery Cover
・Aligned with Camera in correct orientation, hook top of
Battery Cover on handset near Power Key ( ). Press down
area around Battery Cover from top to bottom ( , ) to
close securely with no gaps.
・Do not apply excessive force to Battery Cover; damage may
result.
Handset Memory & SD Card
Handset supports SD Card up to 128 GB. Some SD Cards may
not operate properly.
Handset memory can be used for saving data including system
data, applications, and video and photos taken with Camera.
Handset Memory/SD Card Usage Notes
Handset Memory/SD Card Files
Handset memory/SD Card files may be lost/altered due
to accidents, malfunctions, repairs, handset upgrade/
replacement, mishandling, etc. Back up important files
regularly. SoftBank Mobile Corp. is not liable for any
damages resulting from loss/alteration of files.
・Never power off while files are being accessed.
microSDXC Card
Handset supports microSDXC Cards (SDXC-compatible SD
Cards). microSDXC Cards are supported by SDXC-compatible
devices only.
Exchanging Files with Non-SDXC-Compatible
Devices
To exchange files between handset and non-SDXC-
compatible devices, use SD Cards (microSD/microSDHC
Cards) supported by handset and those devices. Inserting a
microSDXC Card used on handset in a non-SDXC-compatible
device may corrupt card files. In such cases, do not format
the microSDXC Card on that device even if prompted to do
so.
Formatting deletes all microSDXC Card files and changes
the file system. The original memory capacity may
be unavailable after formatting. To use a corrupted
microSDXC Card, format it on an SDXC-compatible device.
SD Cards Previously Used with Other Mobile
Phones
When installing an SD Card that was previously used with
another mobile phone (for example, a phone used before
changing phone models), the message "Application data
is present in the microSD." may appear. To use the data
on the SD Card, first transfer it to handset memory as
follows.
Drag Status Bar down and open Notifications Window
Application data is present in the microSD. Follow
onscreen prompts.
・When a folder or file in handset memory has the same
name as that on SD Card, confirmation appears asking
whether to overwrite the folder or file. Overwritten data
in handset memory cannot be recovered; use appropriate
care when transferring.

13
Getting Started AQUOS CRYSTAL X
Handset Memory
By default, media files, including videos and photos taken
with handset, are saved in handset memory. Even with
downloaded commercially-available apps described as saving
data on SD Card, data is saved in handset memory.
SD Card Caution
Keep SD Card away from infants; may cause choking if
swallowed.
Inserting SD Card
Always power off beforehand.
If handset is hot, wait until it cools down after powering off.
Do not touch Protective Sheet while handset is hot; may cause
burn injuries.
Remove Battery Cover
・Use notch (○) to lift Battery Cover. Push up Battery Cover
along edges to remove it.
Install SD Card
・Insert SD Card all the way gently without bending and with
terminals facing down.
Attach Battery Cover
・Aligned with Camera in correct orientation, hook top of
Battery Cover on handset near Power Key ( ). Press down
area around Battery Cover from top to bottom ( , ) to
close securely with no gaps.
・Do not apply excessive force to Battery Cover; damage may
result.

14
Formatting SD Card
When using a new SD Card for the first time, format it on
handset before trying to save images, music, etc.
・Formatting deletes all SD Card files.
・Charge handset while formatting or charge it adequately
beforehand.
In app sheet, (Settings)
Storage
Erase microSD
Erase SD card
Enter Operation Password OK
・If Operation Password is unset, follow onscreen prompts.
Erase everything
All SD Card files will be deleted.

15
Getting Started AQUOS CRYSTAL X
Unmounting SD Card
In app sheet, (Settings)
Storage
Unmount microSD OK
Unmount microSD changes to Mount microSD . (SD Card
is unmounted.)
・To have SD Card recognized again, Tap Mount microSD .
Removing SD Card
Always power off beforehand.
If handset is hot, wait until it cools down after powering off.
Do not touch Protective Sheet while handset is hot; may cause
burn injuries.
Remove Battery Cover
・Use notch (○) to lift Battery Cover. Push up Battery Cover
along edges to remove it.
Remove SD Card
・Gently pull it straight out.
Attach Battery Cover
・Aligned with Camera in correct orientation, hook top of
Battery Cover on handset near Power Key ( ). Press down
area around Battery Cover from top to bottom ( , ) to
close securely with no gaps.
・Do not apply excessive force to Battery Cover; damage may
result.

16
Charging Handset
Battery is built into handset.
Lithium-ion Battery
This product requires a lithium-ion battery. Lithium-
ion batteries are recyclable. To recycle a used lithium-
ion battery, take it to any shop displaying the recycling
symbol.
・To avoid fire or electric shock, do not short-circuit or
disassemble Battery.
Troubleshooting
Q. Notification Lamp flashes while charging
A. Charging is not in progress. Use specified Charger for
charging.
If charging still does not start, contact a SoftBank
Shop or SoftBank Customer Support, General
Information.
Q. Cannot charge handset abroad
A. SoftBank Mobile Corp. is not liable for problems
resulting from charging handset abroad.
Charging Cautions
Handling Cables
Do not pull, bend, or twist cable; may damage the cable.
Battery Care
To help maintain performance and life of Internal Battery,
do not store in the following conditions.
・Full (immediately after charging is complete)
・Exhausted (too low to power on handset)
Battery level should be at approximately 40% for optimal
storage.
Bulges of Internal Battery
Depending on usage, bulges may appear near end of battery
life; this does not affect safety.
Internal Battery Replacement
Internal Battery is a consumable item; may need to be
replaced if operating time shortens noticeably. Internal
Battery is not user replaceable; its replacement incurs fees
and requires handset submission to a SoftBank Shop or
other appropriate servicer. For details, contact a SoftBank
Shop or SoftBank Customer Support, General Information.
AC Charger
AC Charger is an optional accessory. Be sure to use SHCEJ1 or
ZTDAC1 (Micro USB, 1.0 A) specified by SoftBank Mobile Corp.
The following explains how to charge handset using SHCEJ1.
・See User Guide for corresponding AC Charger.
Insert Micro USB plug of AC Charger into External Device Port
・Insert Micro USB plug in correct orientation; otherwise,
External Device Port may be damaged. Check contours and
orientation of Micro USB plug before inserting it.
Extend blades and plug AC Charger into AC outlet
Charging starts and Notification Lamp illuminates red.
Notification Lamp goes out when charge is full.
・Notification Lamp illuminates green when charge is almost
full.
After charging, remove Micro USB plug from External Device
Port, then unplug AC Charger and retract blades

17
Getting Started AQUOS CRYSTAL X
USB Charging
Connect handset to a PC with Micro USB Cable (SHDDL1;
optional accessory).
・Turn on PC first.
・Handset may not charge or charge slowly depending on
connection/PC status.
Insert Micro USB plug of Micro USB Cable into External Device
Port
・Insert Micro USB plug in correct orientation; otherwise,
External Device Port may be damaged. Check contours and
orientation of Micro USB plug before inserting it.
Insert USB plug of Micro USB Cable into PC USB port
Charging starts and Notification Lamp illuminates red.
Notification Lamp goes out when charge is full.
・Notification Lamp illuminates green when charge is almost
full.
After charging, remove Micro USB Cable from handset and PC
Power On/Off
Power On
Long Press until SHARP logo appears
After Power On Graphics, Welcome sheet (lock screen)
appears.
Drag down
Initial setting window appears.
・See "Initial Settings" for details on initial settings.

18
Power Off
(Long Press)
Power off
OK
Handset shuts down.
Touchscreen Operations
Touch Display to select menu items, open functions, scroll
pages, etc.
Troubleshooting
Q. Handset initiates operation without operating
Touchscreen (Display) / Handset does not respond
after operating Touchscreen
A. Press to turn off screen, Press again to
turn on screen, and then operate handset.
Tap
Tap item or key to open or execute corresponding function/
operation.
Touch & Hold
Touch item for 1+ seconds to move icon, open menu, etc.