Arista AP-C230E User manual

PDOC-00176-01
Our social responsibility includes conducting business in a manner that minimizes our ecological impact on the
environment and reducing waste in our supply chain. To that end, the Quick Start Guide and Safety Manual are available
at www.arista.com.
Getting Started
Instructions on getting started with your new access point, including installation and initial conguration instructions,
are available at
http://www.arista.com/en/support/product-documentation
Other documents available at this location include:
You can access Arista documentation at
https://www.arista.com/en/support
Documents available at this location include:
• Wireless Manager Appliance Quick Start Guide
• Safety and Compliance Guide
• WiFi Regulatory Compliance Statements
• User Manual
You may also download current software, as well as view FAQs, Warranty Information, Knowledge Base articles, Security
Advisories, Software Licenses, and Field Notices at https://www.arista.com/en/support
Receiving and Inspecting the Equipment
Upon receiving the access point, inspect the shipping boxes and record any external damage. Retain the packing
materials if you suspect that part of the shipment is damaged; the carrier may need to inspect them.
If the boxes were not damaged in transit, unpack them carefully. Ensure that you do not discard any accessories that
may be packaged in the same box as the main unit.
Inspect the packing list and conrm that you received all listed items. Compare the packing list with your purchase order.
Obtaining Technical Assistance
Customers, partners, resellers, or distributors holding a valid Arista Service Contract can obtain technical support
through these sources:
Email: support-wi@arista.com. This is the easiest way to create a new service request.
Include a detailed description of the problem and the output of “show tech-support”.
Web: www.arista.com/en/support.
A support case may be created through the support portal on our website.
5453 Great America Parkway
Santa Clara, CA 95054
USA
408 547-5500
www.arista.com
Arista, Mojo, the Arista logo, and the Mojo logo are trademarks or registered trademarks of
Arista Networks, Inc. and Mojo Networks, LLC. in the U.S. and other countries.
© 2020 Arista Networks, Inc. www.arista.com
Headquarters
408 547-5500
www.arista.com
Support
408 547-5502
866 476-0000
[email protected]
Sales
408 547-5501
866 497-0000
[email protected]
00176-01

AP-C230E Getting Started Guide
Package Contents
The C-230E package must contain the following components.
Note: For a fully functional device, please update its rmware to the latest version.
Ceiling Mounting the C-230E
1. Ax bracket to T - Grid. 2. Rotate bracket to snap
on to T- Grid.
3. Place the rst mounting post on the
rear-side of the device on to the lower
notch of the bracket.
5. Ensure that all the mounting posts on the rear-
side of the device are snapped in to the respective
notches on the bracket.
4. Rotate the device such that the center mounting
post ts in to the center notch on the bracket.
15/16” (24mm)
Mounting Bracket (MNT-AP-24MM)
C-230E

Wall Mounting the C-230E
1. Drill four mounting holes in the wall. 2. Insert four anchors.
3. Ax mounting bracket on the wall 4. Attach device to the mounting bracket. Pull the
release key outward. Attach the AP stubs to the
bracket holder ensuring a rm t.
6. Fasten release key screw with a tamper resistant
T10 torx screwdriver to lock AP to the bracket.
5. Once attached, push in the release key to lock the
hooks and make sure all hooks are locked in place.
Note: If needed, the wall mounting accessory SKU (MNT-AP-FLAT-14CM) can be ordered and purchased
separately.
External Antennas: Connect dual-band antennas to the left and right ports (marked “2.4/5”) and 5 GHz
antennas to the center port (marked “5”). Connector Type: RP-SMA.
Access radios

Troubleshooting
Using an 802.11ax access point on a 100 Mbps or a 1 Gbps Ethernet connection may cause WiFi performance
issues. Use the 5 Gbps Ethernet uplink for best results.
1. Check whether the Ethernet cable is plugged into the correct port (PoE+) on the AP and the other end of
the cable is plugged into an Ethernet jack or port on a switch that is turned ON.
2. If the AP did not receive a valid IP address from the DHCP server, check whether the DHCP server is ON
and available on the VLAN/subnet to which the AP is connected. If the AP still fails to get a valid IP address,
reboot the AP by pressing the reset button to see if the problem gets resolved.
3. If you are using Arista Cloud Services, then open the TCP port 443 (SSL). If you have an on-premises
installation, then open the ports UDP 3851 and port 80. If you are using a Proxy, Web Accelerator or URL
Content Filter in between the AP and the Internet, ensure that the settings allow communication between
the AP and Arista Cloud Services. If your conguration requires you to specify an exact IP address or IP
range for Arista Cloud Services, please contact Technical Support.
Step 3: Check the LED status
Power LED: The table below describes the states of the Power LED.
Reduced capability indicates that the AP is getting
less than the required maximum power from the
PoE switch, i.e., 802.3af instead of 802.3at.
LAN1 LED: ON when the interface is up.
LAN2 LED: ON when the interface is up and either
wired guest or link aggregation is congured.
Radio LEDs:ON when the corresponding radio is
operational.
Step 2: Connect to the network
If you are using a PoE+ injector, make sure the
data connection is plugged into a suitable switch
port with proper network connectivity.
Green Orange
Solid Running at full
capability
Running at reduced
capability
Blinking Received IP address,
but not connected
to the server
Did not receive an
IP address
LAN 2
Power
LAN 1
Getting the C-230E Online
Step 1: Power up
Plug one end of an Ethernet cable into the PoE+
(802.3at) switch or injector and the other end into
the Ethernet/PoE+ port on the C-230E. Ensure the
PoE+ source you are using is turned ON, or use a
compatible power adaptor (Arista SKU: PWR-AP-W4)
to power the C-230E.
Warning: If you are not using PoE+, ensure that you
use only an AC power adaptor supported by the
C-230E access point (AP). This product is intended
to be supplied by a Listed Direct Plug-In Power Unit
marked “Class 2”, Listed Power Adapter or DC power
source marked“L.P.S.” (or“Limited Power Source”)
and rated from 12 V DC, 2.5A minimum.
Access radio Scanning radio
Scanning radio