Arris SURFboard SBG7580-AC QSG User manual

Wireless Gateway
SBG7580-AC QSG
QUICK START GUIDE

2
What’s in the Box
AB
C

3
A: SBG7580-AC Wireless Gateway
B: Power Cord
C: Ethernet Cable
D: Soware License & Warranty Card
E: Support Information Card
F: SBG7580-AC Quick Start Guide
D
E
F
Wireless Gateway
SBG7580-AC QSG
QUICK START GUIDE

4
Introduction
Install Your Gateway
Set Up Wireless Network
Connect Devices to Your Wi-Fi Network
Download and Set Up the McAfee App
Start the Gateway Web Manager
Status Indicators
06
16
36
48
52
56
1
3
2
4
5
6

5
The SBG7580-AC is a combination DOCSIS 3.0
cable modem and four-port Ethernet router with
Wi-Fi. It uses DOCSIS 3.0 technology to provide ultra
high-speed Internet access. Using the connection
capabilities of the SBG7580-AC, you can connect your
computer and other devices via the Ethernet ports or
two different wireless connections. The SBG7580-AC
connects to the existing coaxial cable connection in
your home.

6
Install Your
Gateway
1

7

8
Connect the coaxial cable (not provided) from the
cable wall outlet or splier to the cable connector on
the rear of your SBG7580-AC.
A
Tighten by hand.

9
Connect the included Ethernet cable to any of the
Ethernet ports on the rear of your SBG7580-AC and
the Ethernet port of a PC or laptop.
B

10
Connect the power cord to the power port on the
rear of your SBG7580-AC and then plug it into an
electrical wall outlet that is not controlled by a wall
switch.
C
Your SBG7580-AC
will automatically
power ON.

11
Check the front panel LEDs on your SBG7580-AC.
Aer a brief pause, the top three LEDs should be lit
SOLID blue:
D
• Power
• Send/Receive
• Online
If any LEDs are not lit SOLID,
double-check the connections.

12
• 2.4 GHz
• 5 GHz
Both Wireless LEDs will light up SOLID when wireless
connectivity is available and ready.

13

14
Verify gateway connectivity by accessing the Internet
with the connected PC or laptop.
E
Visit any public webpage such as www.suroard.com.
If it fails to open, please contact your service provider to
set up your Internet service or activate your gateway.

15
To save time, make sure you have the Gateway model
name (SBG7580-AC), HFC MAC ID, and Serial Number
(S/N) listed on the gateway label located on the boom
of your SBG7580-AC or aached to this document
under the Gateway Label section.

16
Set Up Wireless
Network
2.1 Download, open, and follow the
ARRIS SURFboard® Manager
for iOS or Android
2.2 Set up the wireless network
using your Windows computer
2.3 Set up the wireless network
using your Apple computer
2

17

18
Download, open, and follow the
ARRIS SURFboard® Manager for iOS or Android.
2.1

19
Set the same network name and password if you are
replacing the router or gateway in an existing Wi-Fi
network.This will ensure that your Wi-Fi devices will
automatically connect to your new SBG7580-AC
Wi-Fi network.

20
Download the ARRIS SURFboard® Manager App from
iTunes or Google.
hps://itunes.apple.com/us/app/arris-suroard-
manager/id1061716447?mt=8
hps://play.google.com/store/apps/details?id=com.
arris.SURFboardManager&hl=en
A