ArtDio IPC 1000 User manual

Voice Internet Phone Gateway
User Manual
IPC 1000 Series
version：1.0 update date：2004/1/6
ARTDio Company Inc.

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1.Safety Instructions
1. Do not attempt to service the product yourself.Any servicing of this product should be referred to qualified service personal.
2. To avoid electric shock, do not put your finger, pin, wire, or any other metal objects into vents and gaps.
3. To avoid accidental fire or electric shock, do not twist power cord or place it under heavy objects.
4. The product should be connected to a power supply of the type described in the operating instructions or as marked on the product.
5. To avoid hazard to children, dispose of the product’s plastic packaging carefully.
6. The phone line should always be connected to the LINE connector. It should not be connected to the PHONE/FAX connector as it may
cause damage to the product.
7. Please read all the instructions before using this product.
WARNING

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Table of Contents
1. SAFETY INSTRUCTIONS..................................................................................................2
2. PREFACE...........................................................................................................................6
3. PACKAGE CONTENTS......................................................................................................7
4. PANEL DESCRIPTIONS ....................................................................................................8
4.1 Front Panel........................................................................................................................................................................8
4.2 Rear Panel.........................................................................................................................................................................8
4.3 LED Indicators.................................................................................................................................................................9
4.4 Connectors ......................................................................................................................................................................10
5. INFORMATION REQUIRED BEFORE INSTALLATION...................................................11
5.1 The IPC unit’s IPAddress .............................................................................................................................................11
5.1.1 The IPC Unit’s phone number.........................................................................................................................................11
5.1.2 SIP Information...............................................................................................................................................................12
5.1.3 Setting a password for Web based Management .............................................................................................................12
6. INSTALLATION AND CONFIGURATION.........................................................................13
6.1 Step 1：Confirming the Region ID...............................................................................................................................13
6.2 Step 2：Parameter Settings...........................................................................................................................................14
6.2.1 Static IP and DHCP Mode...............................................................................................................................................15
6.2.2 PPPoE..............................................................................................................................................................................16
6.2.3 Notice for Cable ISP users...............................................................................................................................................21
7. PLACING IP CALLS.........................................................................................................25
7.1 When the IPinformation stored in the dynamic phone book is no longer correct ...................................................26
7.2 Voice Calls.......................................................................................................................................................................26
7.2.1 Making traditional phone calls (through your local PSTN) ............................................................................................26
7.2.2 Making On-net IP calls between IPC units......................................................................................................................26

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7.2.3 Outbound transit calls (Placing calls from the IPC unit to a traditional phone line via another IPC unit)......................27
7.2.4 Inbound Transit Calls ......................................................................................................................................................28
7.3 Sending Faxes over an IP network................................................................................................................................29
7.3.1 Sending Faxes between IPC units over an IP network....................................................................................................29
7.3.2 Using Outbound Transit to send faxes.............................................................................................................................29
7.3.3 Using Inbound Transit to send faxes ...............................................................................................................................29
7.4 Dialing Examples............................................................................................................................................................29
7.4.1 Voice Examples...............................................................................................................................................................29
7.4.2 FAX sending examples....................................................................................................................................................31
7.5 Connecting the IPC unit to the PBX extension line.....................................................................................................32
7.5.1 Configuring the Phone Number.......................................................................................................................................33
7.5.2 Disabling Auto Answer ...................................................................................................................................................33
7.5.3 PBX CO line access (trunk access code) configuration ..................................................................................................33
7.5.4 Calling Examples ............................................................................................................................................................34
8. SIP (SESSION INITIATION PROTOCOL) ........................................................................36
8.1 What is SIP .....................................................................................................................................................................36
8.1.1 Components of SIP..........................................................................................................................................................36
8.1.2 SIPArchitecture ...........................................................................................................................................................37
8.1.3 SIP Clients.......................................................................................................................................................................37
8.1.4 SIP Servers......................................................................................................................................................................37
8.2 SIPConfiguration...........................................................................................................................................................38
8.2.1 SIP Basic Information .....................................................................................................................................................38
8.2.2 SIP Outbound Authentication..........................................................................................................................................39
8.2.3 SIP Inbound Authentication.............................................................................................................................................39
8.2.4 STUN ..............................................................................................................................................................................39
8.2.5 SIP Phone Book...............................................................................................................................................................39
8.3 Place SIPCalls................................................................................................................................................................40
9. WEB MANAGEMENT INTERFACE .................................................................................41
9.1 The TreeArchitecture of Web Management................................................................................................................41
9.2 Parameters of Web Pages ..............................................................................................................................................42
9.2.1 BASIC / GENERAL .......................................................................................................................................................42

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9.2.2 BASIC / INBOUND TRANSIT......................................................................................................................................44
9.2.3 BASIC / OUTBOUND TRANSIT..................................................................................................................................44
9.2.4 BASIC / OFFNET FORWARD.......................................................................................................................................46
9.2.5 IP SETTING....................................................................................................................................................................47
9.2.6 ADVANCED / GENERAL..............................................................................................................................................49
9.2.7ADVANCED / SET REMOTE IPH ................................................................................................................................51
9.2.8 SIP COMMON................................................................................................................................................................53
9.2.9 SIP Outbound Authentication..........................................................................................................................................54
9.2.10 SIP INBOUND ANTHENTICATION ..........................................................................................................................55
9.2.11 STUN.............................................................................................................................................................................56
9.2.12 CHANNEL....................................................................................................................................................................57
9.2.13 PHONEBOOK \ IPH.....................................................................................................................................................58
9.2.14 PHONE BOOK \ SIP ....................................................................................................................................................59
9.2.15 ACCESSCODE.............................................................................................................................................................60
10. SPECIAL CONDITIONS...................................................................................................63
10.1 Using a Private IPin a NAT Environment ...................................................................................................................63
10.2 Firewall............................................................................................................................................................................63
10.3 Bypassing the IPC unit...................................................................................................................................................63
11. APPENDIX........................................................................................................................64
11.1 Appendix A: Manual IP Learning Procedure..............................................................................................................64
11.2 Appendix B: Automatic IP Learning............................................................................................................................64
11.3 Appendix C: Editing the Phone Book...........................................................................................................................65
11.3.1 Using the Web based management interface to edit the static phone book ...................................................................65
11.3.2 Moving a dynamic phone book entry to the static phone book .....................................................................................66
11.4 Appendix D: Enabling/disabling the automatic answer mode ...................................................................................66
11.5 Appendix E: Phone-Set Command Codes and Parameters. Phone-Set..................................................................67
11.6 Specifications ..................................................................................................................................................................71
11.7 Mapping table of characters used in PPPoE user name and password.....................................................................73

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2.Preface
The IPC unit is a personal VoIP gateway developed using the latest in VoIP technology. Equipped with QoS capability, the IPC unit is
able to provide enhanced voice quality while at the same time using limited bandwidth. It is also very simple to install and easy to carry and
operate.
When you are connected to the Internet, the IPC unit turns your regular home phone into an IP phone while maintaining the same
traditional dialing behavior. When you are making traditional phone calls, dial as usual. Your friends can use your same number to call you.
You will hear the phone ring as before. When you want to make IP phone calls, simply dial the “＊” or “#” digits and follow it with the same
telephone number normally used. If both of parties are equipped with IPC units, you will be making VoIP calls without occurring additional
phone bills.
Besides the ability to make free Internet phone calls, the IPC unit also provides the following unique features.
While out, you can use the IPC unit to place IP calls
When you are away from home, you can still use the IPC unit to place calls to people who are also using the IPC unit. Simply use a
standard phone or even a mobile phone to call the IPC unit located at your home, the IPC unit will then transfer your calls through the IP
network to the remote IPC unit that is located at your intended recipient’s residence.
Using Analogy Phone make SIP calls
After simply configuration, you can use standard phone to make SIP calls to connect to IP phone or soft phone, which support SIP
protocol.
Making long distance phone calls while paying local phone bill
If you live in Taipei, you can make a phone call to anyone located in the Shanghai area through another IPC unit located in Shanghai.
Because there are no costs involved when placing a call from the Taipei IPC unit to the Shanghai IPC unit there are no additional costs
incurred. The IPC unit in Shanghai is only charged the Shanghai local phone rates. Since the Shanghai IPC is covering the charge, you must
obtain permission (a configuration setting) from the Shanghai IPC unit.

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3.Package Contents
The IPC 1000 series VoIP Gateway Unit
AC/DC PowerAdapter
RJ-45 Ethernet Cable
RJ-11 Telephone Cable
User’s Manual
CD-ROM

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4.Panel Descriptions
4.1 Front Panel
IPC 1000
4.2 Rear Panel
IPC 1000

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4.3 LED Indicators
LED Label Description
On Link up
Off Link down
LNK/ACT
Flash Sending/Receiving data
packets
On (LNK is on) 100Mbps
10/100
Ethernet
100Mbps
Off (LNK is on) 10Mbps
On Off hook
Off On hook
FXS
Flash Ringing out
On Line is active
Off Line is inactive
LOOP/RING
FXO
Flash Ringing in
Alarm The red light “On” indicates that the configured
phone number does not match the phone number of
the connected phone line.
Power “On” indicates that the power supply is working
normally.
CPU/ACT “On” indicates that the CPU is working normally.
Time SRVR “On” indicates that IPC is able to access the
network’s Time Server.
Forward “On” indicates that Call Forwarding is enabled.
Device
A.Answer “On” indicates thatAutoAnswer is enabled.

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4.4 Connectors
Ports Label Description
FXS Connects to a telephone set or fax machineVoice Ports
FXO Connects to the phone line
LAN/Internet RJ-45 connector
MDI-X connects to a Modem
Ethernet
Ports
PC RJ-45 connector
MDI connects to a PC
Console Port Console RJ-45 connector