ArtDio IPS-2101h User manual

IPS-2101h User Manual
V1.0
www.artdio.com.tw
ArtDio Company, Inc.

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Safety Instructions
•Do not attempt to service the product yourself. Any servicing of this product should be
referred to qualified service personal.
•To avoid electric shock, do not put your finger, pin, wire, or any other metal objects into vents
and gaps.
•To avoid accidental fire or electric shock, do not twist power cord or place it under heavy
objects.
•The product should be connected to a power supply of the type described in the operating
instructions or as marked on the product.
•To avoid hazard to children, dispose of the product’s plastic packaging carefully.
•Please read all the instructions before using this product.
For additional information or troubleshooting help, please refer to the Manual CD enclosed in
the package. You may also visit our website or E-mail us for further supports.
E-mail: [email protected]
ArtDio Website: http://www.artdio.com.tw or http://www.artdioinc.com

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Table of Content
Table of Content........................................................................................................................3
1. Product Specifications......................................................................................................5
2. Package Content ...............................................................................................................6
3. Installation..........................................................................................................................6
3.1 Functions:...................................................................................................................................................6
3.2 Status Button Functions ...........................................................................................................................7
3.3 Status Indicator Functions........................................................................................................................7
4. Hardware Installation ........................................................................................................8
4.1 Connection with an IP Sharing Device or a Router................................................................................8
4.2 Connection without an IP Sharing Device or a Router..........................................................................9
5. Network Settings Using Status Button on IPS-2101h...................................................10
5.1 Static IP Settings......................................................................................................................................10
5.2 DHCP Settings..........................................................................................................................................10
5.3 PPPoE Settings........................................................................................................................................11
6. WEB Configuration..........................................................................................................12
6.1 Network Settings......................................................................................................................................12
6.2 Protocol Settings.....................................................................................................................................13
6.3 Phone Settings.........................................................................................................................................16
6.4 Audio Settings..........................................................................................................................................18
6.5 Other Settings..........................................................................................................................................19
6.6 Update.......................................................................................................................................................19
7. Passing Through the NAT/Firewall ................................................................................20
7.1 SIP with STUN ..........................................................................................................................................20
7.2 SIP with Outbound Proxy........................................................................................................................20

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7.3 Others .......................................................................................................................................................21
8. Registration Message .....................................................................................................21
9. Using IPS-2101h ..............................................................................................................21
9.1 Pickup the Phone.....................................................................................................................................21
9.2 Making Phone Calls.................................................................................................................................21
9.3 Other Phone Operation ...........................................................................................................................22
10. Firmware Auto-upgrade ..................................................................................................22
11. Appendix..........................................................................................................................23
11.1 H.323 Web Configuration Example..........................................................................................................23
11.2 MGCP Web Configuration Example.........................................................................................................24
11.3 How to Add a Prefix in Front of the Number...........................................................................................25
11.4 Update Information....................................................................................................................................25

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1. Product Specifications
Voice Interface
Call control protocol SIP (RFC-3261) or H.323 V4 or MGCP
Voice compression G.711 A/µ -Law, G.723.1, G.729A/B/AB
Echo cancellation G.165/G.167 16ms
Delayed (End to End) < 100ms
Flow of the average 14K(G.723.1) ~ 51K(G.729) bps
Other support Silence Suppression、Voice Activity Detection, Comfort Noise
Generator、Acoustic Echo Cancellation、Jitter Buffering、
DTMF tone detection、E.164 Dial plan
LAN Interface
Interfaces Two 10/100 Base-T Auto-Negotiation, MDI/MDI-X Ethernet
Ports.
Connectors RJ-45 Connector
Management Web browser
IP address PPPoE, DHCP client, Static IP
Firmware Upgrade FTP/TFTP
Transport protocol RTP/RTCP, UDP/TCP
Phone Interface
Interface Spec. FXS + FXO Pass-through
Interface connecter RJ11 phone standard interface
General Information
110/220VAC, 50 ~ 60Hz
Power 12VDC, 0.5A
Power consumption 6W
Operation Temperature：0 ~ 40℃(32° ~ 104°F)
Storage Temperature：-30 ~ 65℃(-22° ~ 149°F)
Working environment Relative Humidity：10 ~ 95% Non-Condensing
Certification CE, FCC
Firewall go-through. (SIP with STUN)
Other information Networking status, Firmware upgrade, No-answer call
forward, Busy call forward, Always call forward, Web
configuration interface, LED indicators.

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2. Package Content
•One IPS-2101h VoIP Gateway
•One Power Adaptor
•One RJ-45 Ethernet Cable
•One RJ-11 Telephone Cable
•Quick Installation Guide
•One Installation CD
3. Installation
3.1 Functions:
10/100 Base-T
Ethernet Port (RJ-45)
Phone
Line
DC In Reboot
Status Indicator/Button
(Green or Red or Orange)
Power ON (Red)
Hook (Green)
LAN Act
/Link (Green)
Wall Mount
PSTN (Green)

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3.2 Status Button Functions
There is a Status Button/Indicator on IPS-2101h indicating different status:
Safe Mode:
To enter to the safe mode, you can press the Status Button, and then plug into the power. The
Status Indicator will flash with green and orange lights. It is used when reloading the firmware
from failed firmware.
Voice Prompt IP:
When the phone hangs up, press the Status Button and then pick up the phone. You will hear
the voice prompt IP telling you the current IP address of you IPS-2101h.
Setup status indication:
When the phone hangs up, pick up the handset and then press 1234. The Status Button will
blink with green light, indicating that you are now in the configuration mode.
Registration status indication:
The Status Button will blink with red lights when rebooting, registering, or register failed,
Firmware updating indication:
Right after the firmware has been uploaded, the IPS-2101h will update the new firmware and
the Status Button will blink with green and red lights. If IPS-2101h failed to reboot after the
firmware updated, please update the firmware again in the safe mode.
System booting indication:
When the IPS-2101h is rebooting, the Status Button will blink with orange lights.
3.3 Status Indicator Functions
Light Description
Power ON (red) Power supply ok.
Hook (green) Off-hook when in the IP mode.
PSTN (green) Off-hook when in the PSTN mode.
LAN Act/Link (green) Green when connected, blinking when receiving or transmitting data.

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4. Hardware Installation
The IPS-2101h configured below already has the VoIP account registered on it. If you do not
have an account or are unable to register it, please contact to your VoIP service provider.
4.1 Connection with an IP Sharing Device or a Router
Deploy this connection when you have an IP sharing device with only one LAN port.
Installation: Plug one end of the RJ-45 cable to one of the LAN port on the IPS-2101h, and
plug another end to one of the LAN port of your router. Another LAN port is available for you to
connect to another Internet device or to your PC. Once the Indicator on the IPS-2101h
becomes green, the hardware installation is completed.
WANLAN1234
Ethernet
ADSL Modem
Ethernet
Ethernet
Phone Cable
Phone CablePSTN
AC Adapter
Figure 1-2

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4.2 Connection without an IP Sharing Device or a Router
Deploy this connection for those users who are using ADSL PPPoE service and have only one
computer. However, the ISP should allow more than two accounts log on the Internet. Place
the IPS-2101h between the ADSL modem and your computer.
Installation: Plug one end of the RJ-45 cable to one of the LAN port on the IPS-2101h, and
plug another end to one of the LAN port of your Hub. There is another LAN port available for
you to connect to another Internet device or to your PC. Once the Indicator on the IPS-2101h
becomes green, the hardware installation is completed.
Ethernet
Hub
ADSL Modem
Ethernet
Ethernet
Phone Cable
Phone CablePSTN
AC Adapter
Figure 1-3
zThe PC in the figure is an optional device.

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5. Network Settings Using Status Button on IPS-2101h
【The default network setting is DHCP mode】
Press the Status Button on the IPS-2101h, and pick up the handset, you will be able to hear the
voice prompt indicating the IP address of your IPS-2101h. If the IP address you hear is 0.0.0.0,
then there is no IP address available or the internet connection is bad. Please follow the
network settings described below.
IPS-2101h can use telephone to configure some simple network settings. Please use the web
browser to configure more detailed settings.
5.1 Static IP Settings
1. Connect the RJ-45 Ethernet cable to the LAN port on the IPS-2101h, and then plug in the
power.
2. Connect the RJ-11 telephone cable to the FXS port on the IPS-2101h.
3. Pick up the handset. If you hear some short “Du Du Du” tones, or one long “Du” tone, the
connection is good.
4. Pick up the handset ÆPress 1234 ÆIf the green lights shows on the Status buttonÆ
Press 0ÆHang up the phone to reboot IPS-2101h.
5. Pick up the handset ÆPress 1234 ÆIf the green lights shows on the Status button Æ
Enter the static IP address, for example, 192.168.1.101 (use “*” to represent “.”) ÆPress
the Status Button on IPS-2101h ÆHang up the phone to reboot IPS-2101h and to activate
the new IP address.
5.2 DHCP Settings
1. Connect the RJ-45 Ethernet cable to the LAN port on the IPS-2101h, and then plug in the
power.
2. Connect the RJ-11 telephone cable to the FXS port on the IPS-2101h.
3. Pick up the handset. If you hear some short “Du Du Du” tones, or one long “Du” tone, the
connection is good.
4. Pick up the handset ÆPress 1234 ÆIf the green light shows on the Status Button, press 1
for DHCP ÆPress the Status Button on IPS-2101h ÆHang up the phone.
5. Once IPS-2101h is rebooted, it will automatically acquire an IP address from DHCP server.

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5.3 PPPoE Settings
IPS-2101h can not use the Status Button to configure the PPPoE network. Please configure
your IPS-2101h with a Static IP (*note) first (refer to 5.1), then use web browser connect to
IPS-2101h web configuration page to configure the PPPoE settings.
<Note>：In most cases, if your PC has IP address 192.168.1.5, your IPS-2101h can has IP
address between 192.168.1.2 to 192.168.1.254 (the first three digits are the same). Please
make sure there is no IP address conflicted.
You can check the availability by using the “ping” command before you assign it to your
IPS-2101h. For example, if you want to check the availability of the IP address
“192.168.1.101”, go to DOS mode and type “ping 192.168.1.101”. If the result is “Request
time out”, then this IP address has not been used and is available for you to assign it to your
IPS-2101h.

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6. WEB Configuration
Press the Status Button on the IPS-2101h, and pick up the handset, you will be able to hear the
voice prompt indicating the IP address of your IPS-2101h. If the IP address you hear is 0.0.0.0,
then there is no IP address available or the internet connection is bad. Please refer to “5.
Network Settings Using Status Button” to configure the IP address to your IPS-2101h.
Once the web browser connects to the IPS-2101h, you will see the login window as:
The IPS-2101h web configuration password comes with two categories: User password and
Administrator password.
•The default User Password is 1234.
•The default Administrator Password is 12345678.
Enter one of the passwords and click the “Login” button.
The following are the definitions for configuration parameters in the Web Configuration Page:
6.1 Network Settings
Network Settings
Fields Description
IP Type
Select the corresponding option based on your network environment:
zStatic
Select this option to allow users to configure the Local IP address,
Subnet Mask, Router IP, and DNS IP addresses for the IPS-2101h.
zDHCP
Select this option to allow the IPS-2101h automatically acquires an IP
address assigned from the DHCP server.
zPPPoE
If you are a PPPoE user, please select this option and then enter the
PPP ID and PPP PIN with PPPoE account and password. The ISP will
automatically assign all the required IP parameters to IPS-2101h.

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PPP ID With “PPPoE” selected in the IP Type drop down list, please enter your
PPPoE account in this field.
PPP PIN With “PPPoE” selected in the IP Type drop down list, please enter your
PPPoE password in this field.
Local IP With “Static” selected in the IP Type drop down list, please enter the IP
address for the IPS-2101h in this field.
Subnet
Mask With “Static” selected in IP Type drop down list, please enter the Subnet Mask address of the IPS-2101h in this field.
Router IP With “Static” selected in IP Type drop down list, please enter the Router IP
address of the IPS-2101h in this field.
DNS With “Static” selected in IP Type drop down list, please enter the IP address
of the DNS server in this field.
DNS2 With “Static” selected in IP Type drop down list, please enter the IP address
of the backup DNS server in this field.
6.2 Protocol Settings
Protocol Settings
Field Description
Use Service
Check this box if you will register to the server. Services response to
different protocols as follows:
zFor SIP protocol:
Check this box if you will register to the server. Please also enter the
IP address or domain name of your SIP Proxy Server in the Service
Addr field.
zFor H.323 protocol:
Enter the Gatekeeper IP address in the Service Addr field.
To use the E.164 number:
Please check this box and then enter the IP address or domain
name of your Gatekeeper into the Service Addr field.
To make point to point calls to another voice gateway:
Please do NOT check this box and then enter in the IP address of
the voice gateway in the Service Addr field.
To make calls by directly dialing the IP address of another IP
Phone or H.323 devices (such as Netmeeting):

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Please do not check this box and leave the Service Addr field
blank.
※ If the Gatekeeper is not to be used, please configure the Service Port
as 1720. Detailed information please refers to the “Service Port”
configuration.
zFor MGCP protocol:
Please check this box, and then enter the IP address or domain name
of the Call Agent in the Service Addr field.
Jitter Size
Setup the jitter buffer size for the RTP voice packet. Jitter buffer ensures
that the received packets are in correct order. The range for the jitter size
is between 0 to 32 voice packets. The default setting value of 0. A bigger
jitter size can store more packets, but may cause more delay.
Service Type The default Service Type is “Common”. For other requests, please find
the service type in the drop down list.
Service Addr
Enter the corresponding IP address or domain name of the server based
on the protocol been used.
zUse H.323 protocol
If “Use Service” option is checked, please enter the IP address or
domain name of the Gatekeeper in this field.
If “Use Service” option is not checked, please enter the IP
address or domain name of the voice gateway in this field.
zUSE MGCP protocol:
Please enter the IP address or domain name of the CallAgent.
zUse SIP protocol:
If “Use Service” option is checked, please enter the IP address or
domain name of the SIP Proxy Server in this field.
Service ID Enter the corresponding Service ID if required by the register server.
NAT Traversal
When IPS-2101h is using a private IP to traverse the NAT, please select
one of the conditions:
zDisable
When IPS-2101h is using a public IP, select “Disable”.
When IPS-2101h is using Outbound Proxy, select “Disable” and
enter the IP address or domain name of the Outbound Proxy
server in the Service Addr.
zEnable
Resolve public IP of the NAT router automatically. When IPS-2101h
is using a private IP, please select “Enable”, then the NAT Addr will
automatically activate. Without any special request, please enter
0.0.0.0 in the NAT Addr field and configure the corresponding port on
the NAT router.
zSTUN
Use the STUN protocol. STUN enables a device to find out its public
IP address and the type of NAT service its sitting behind. It helps the

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SIP traverse the NAT. If this option is selected, please also enter the
IP address of the STUN server in the NATAddr field.
NAT Addr When “Enable” or “STUN” is selected in the NAT Traversal field, enter the
NAT Proxy’s IP address in this field. Otherwise, keep this field as 0.0.0.0.
NAT TTL Define how many seconds a NAT traversal message will be sent to the
NAT server. The default setting is 30 seconds, and the maximum is 254.
Phone Number With H.323/MGCP/SIP protocol used, enter the phone number of the
IPS-2101h.
Account
zWhen using H.323 protocol to logon a Gatekeeper, please enter the
H.323 ID or H.235 account in this field.
zWhen “Prefix” is selected in the Use Dialplan field, please enter the
number provided by ISR, card number and “#” in this field. For
example: 14589653185#
zWith MGCP protocol used, please enter the Local name of the
EndpointID into this field.
zWith SIP protocol used, enter your SIP Proxy account in this field.
PIN
zWhen H.323 protocol is used to logon the Gatekeeper, enter the
password or H.235 authentication password in this field.
zWhen SIP protocol is used to logon the SIP Proxy Server, please enter
the password into this field.
zWhen select “Prefix” in the Use Dialplan drop-down list, please enter
the password provided by ISR, card number, and end with a “#” key.
For example 3185#.
zWith MGCP protocol used, enter the domain name of the EndpointID
into this field.
※ With MGCP protocol is used, as requested by some system, please
add the bracket with the domain name into this field. For example,
[voiptest.com].
Register Port
According to used protocol, configure the service port as follows:
•With H.323 protocol used:
If a Gatekeeper is used, the register port works as the
gatekeeper’s monitor port. The default value is 1719.
If a Gatekeeper is not used, the register port works as the end
point device or the gatekeeper’s monitor port. The default value
is 1720.
•With MGCP protocol used, this port is the Call Agent’s receive port.
The default value is 2727.
•With SIP protocol used, the default value is 5060.
Signal Port
With H.323 protocol used, this port is mapped to the Q.931 port. For
H.323, the Q.931 call usually uses TCP protocol. The value can be set
from 1024 to 65535.

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Control port
zWith H.323 protocol used, this port is mapped to the H.245 port.
H.245 protocol defines call control signal, and uses TCP protocol.
The value can be set from 1024 to 65535.
zWith MGCP or SIP protocol is used, there is no specific request for
this port. You can enter any port number.
※ If there are many IPS-2101h traversing the NAT at the same time,
each of them should be assigned with different port number.
Register TTL Define how many seconds a register message will be sent to the server.
The default value is 60 seconds. The range is from 0 to 254.
RTP TOS Define the TOS value in the IP header within the RTP packet. The default value is 0. The range is from 0 to 254. Bigger values have higher
priority.
RTP Port RTP port is the port transmitting and receiving voice data using UDP protocol. Please enter an even number between 1024 and 65535 into
this field.
Local Type
This parameter refers to the type of IPS-2101h when registering to
Gatekeepers or SIP Proxy servers.
•Phone number:
Use the phone number as E.164 and H.323 ID to login the Gatekeeper.
•Account:
Use account authentication to login. Please also enter the account
name and password into the Account and PIN fields.
•H.235 account
With H.323 protocol used, if the Gatekeeper supports H.235 protocol,
please select this option. Please also enter the account name and
password into the Account and PIN fields.
Call Type Define call type by selecting either “normal” or “advanced” from the drop
down list. The recommended setting is “advanced”.
DTMF Define the DTMF signal sending method by selecting Control string, Inband audio, Signal keypad, or RFC 2833 from the drop down list. If you
can not dial the extensions, please select “Inband audio”.
6.3 Phone Settings

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Phone Settings
Fields Description
Use Dialplan
Setup the dial plan:
•Disable:
Not using a dialing plan.
•Enable:
Use a dialing plan. This dialing plan should combine with the
Regional Code and Area Code. Please comply with the E.164 rule
to setup the country code, area code and long distance code.
•Dialnum
Add prefix number in front of the number you want to dial. This
option works together with the Dial Number field. With this option
selected, please enter the prefix number into the Dial Number field.
•Prefix
•Hotline
This option enables the hotline function. When you pick up the
handset or press speaker phone button on the phone, the phone will
automatically dial the number in the Dial Number field. This option
works together with the Dial Number field. With this option selected,
please enter the number into the Dial Number field.
Dial Number The function of this field varies according to the option selected in the
Use Dialplan field.
DDD Code With “Enable” selected in the Use Dialplan drop down list, set area code
according to E.164 rule. For example, LA 626; Taipei 2.
IDD Code With “Enable” selected in the Use Dialplan drop down list, set country code according to E.164 rule. For example, U.S.A. 1; Taiwan 886;
China 86.
IDD Prefix With “Enable” selected in the Use Dialplan drop down list, set international call prefix according to E.164 dial rule. For example,
U.S.A. 011; Taiwan 002; China 00.
IDD Prefix With “Enable” selected in the Use Dialplan drop down list, set long distance call prefix according to E.164 dial rule. For example, U.S.A. 1;
Taiwan 0.
Dual Mode
Select which network will the call take place first when IPS-2101h has
PSTN and IP network. (The default setting is “IP First”)
IP First:
IP calls first. You can press the Dualmode Prefix you set to switch to
the PSTN network.
PSTN First:
PSTN calls first. You can press the Dualmode Prefix you set to switch
to the IP network.
Disable:

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Disable the dual mode to allow only IP calls. However, it will switch to
PSTN network when blackout.
Dualmode Prefix Set the switch key which allows you to switch between PSTN call and IP
call when Dual Mode is enabled.
Answer Enter a number from 0 through 60 to set the entries of the seconds before the phone answer the call automatically or forward the call. To
disable auto answer function, please set this parameter as 0.
Forward Number When any forward function is checked, enter the phone number to be
forwarded in this field.
FWD Noanswer Forward calls when nobody answers the calls. Please enter the phone number to be forwarded in the Forward Number field, and enter the ring
period in the Answer field.
FWD Always Forward all calls. Please enter the phone number to be forwarded in
the Forward Number field.
FWD Busy Forward calls if busy. Please enter the phone number to be forwarded
in the Forward Number, and enter the ring period in the Answer field.
6.4 Audio Settings
Audio Settings
Fields Description
VAD Enable VAD (VoiceActivity Detection) by checking this box.
AGC Enable AGC (Automatic Gain Control) by checking this box.
AEC Enable AEC (Acoustic echo canceller) by checking this box.
Codec 1~5 Set audio type by selecting options from the drop down list. The
options are G.711u, G.711a, G.723.1, G.729, G.729 and GSM.
Audio Frames
Set audio frames in RTP package.
G.723.1 collect packets every 30ms, and G.729 collect packets every
10ms. If the Audio Frames is set as 1, the packets will be sent out
every collection. If the Audio Frames is set as 2, the packets will be
sent out every two collections.
G.723.1 High Rate With G.723.1 selected in audio type drop down list, enable G.723.1 high
rate (6.3K) by checking this box instead of data rate 5.3K.
Handset In Set the volume of handset input. The range is from 1 to 15.
Handset Out Set the volume of handset output. The range is from 1 to 31.

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6.5 Other Settings
Other Settings
Field Description
Password Set the user’s password. Should be no longer than 16 digits.
Super Password Set the administrator’s password. Should be no longer than 16 digits.
Upgrade Type
Firmware auto-upgrade settings:
All:
Use model name as the identification characters of the upgrade file.
Disable:
Disable auto-upgrade.
MAC:
Use MAC address as the identification characters of the upgrade file.
PPP ID:
Use PPP account as the identification characters of the upgrade file.
Account:
Use account as the identification characters of the upgrade file.
Phonenumber:
Use phone number as the identification character of the upgrade file.
Upgrade Addr Enter the IP address of the firmware upgrade server in this field.
6.6 Update
After changes have been made on the web configuration page, please click .
IPS-2101h will save the settings and reboot. If the webpage goes back to login page, please
login and configure again.

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7. Passing Through the NAT/Firewall
When IPS-2101h works with NAT/Firewall, some of the following cases might happen:
1. With a valid account, IPS-2101h can not successfully register to the server.
2. IPS-2101h itself can make calls but is not able to receive calls.
3. One-way talk. One end can not hear any sound.
It might be the NAT/Firewall issues in these cases. IPS-2101h supports two methods to allow
SIP passing through the NAT/Firewall by deploying STUN or Outbound Proxy.
7.1 SIP with STUN
zService address：Enter the IP address or domain name of the SIP Proxy server.
zNAT traversal：Select “STUN” from the drop down list.
zNAT addr：Enter the IP address or domain name of the STUN server.
7.2 SIP with Outbound Proxy
zService Address: Enter the IP address or domain name of the Outbound Proxy server. If
the port of the Outbound Proxy is not 5060, please add “:” and the port number right after
the Proxy server IP address.
zService ID：Enter the IP address or domain name of the SIP Proxy server.
zNAT traversal：Select “Disable”.